I went in an hour before my appointment just to see if they could squeeze me in and they did! I believe the sweet woman that helped me was names Jenise. She was sweet and professional. She explained the whole process. As they were finishing up with me someone else behind the counter was immediately getting things set up to help the next customer. Awesome service!
The energy is so positive Jenn and Jessie are amazing with great attitude. I forgot my ID they were so kind to let me go get it, and they help me right away. I only went in for a fingerprint and I had a great laugh in there, amazing environment. I recommend this place !!!
The best customer service! I had to do Live Scan fingerprints I didnt know I needed an appointment but Jesse was wonderful she fit me in even though I didnt have an appointment. She was very fast and knew exactly what she was doing. I definitely recommend this place to everyone that needs fast efficient service. Keep up the good work Jesse and thank you so much!
The people who have left the good reviews clearly never had to bring up a concern to the owner, which is when businesses have a chance to show their true colors. Absolutely terrible costumer service. Please take your business to a legitimate business where you will be treated with respect. All the owner, Chris, wants is to exploit as much money out of his customers as possible. Jessie, the girl that I am assuming is part of Chriss schemes, lied when I had a situation that arose with this store. Where Chris then yelled at me, a young 23 year old girl, who was honestly just confused and seeking clarification. Honestly, I believe some sketchy business dealings are going on here and I would just recommend going elsewhere, where they are actually educated on the services they provide. Here you will just be conned and belittled.
One of the few places in SWFL to get fingerprinting done, let alone on a Saturday! Normally, a reservation is needed but Jessie and Jen were kind enough to let me do it on a walk in basis. They were awesome. Easily 5 stars.
One of the best people to work with and do business in SWFL.Chris is a real professional and a phenomenal person. He knows this business in and out. You can tell he cares about his customers, his staff, and goes above and beyond.His wife Laura is also an amazing individual. She has a full time job but makes the time to help Chris whenever she can.Ship-N-Go offers a lot more than just shipping and PO boxes. I have been a customer for almost a year, had a PO box and never had a bad experience. Due to school, I had to temporarily relocate. I highly recommend this business.Pretty sure those who left negative reviews are either competitors or simply jealous haters.
Great customer service! Jenise helped me ship some floor mats at a much cheaper rate than originally anticipated and saved me over $30. Chris is a good guy as well! Would recommend for all of your shipping needs
Called late in the day to get fingerprints done. Jessie was very helpful, she got me in and out in no time! Worked out great because I needed to drop off a package for the post office too.
The Ship-N-Go team were awesome, they got me in since I needed finger printing ASAP for my job next week. Thank you Jessie for taking the time and being so nice to me, I appreciate how friendly you were. As someone with PTSD and anxiety I felt like I was a friend, not just a customer. 💜 Thank you! Also the gentleman who took care of getting me in without an appointment, thank you, I was fretting about the time constraint and if id make it in before my job needed the prints. Thank you thank you!!!!!
Chris is extremely professional and informational. He was patient and explained everything thoroughly. I appreciate his honesty and I would definitely recommend this place for all your ship n go needs as well as their fingerprinting/background check/notary services!!
I cannot say enough wonderful super great fantastic things about the staff at ship N go. They graciously packed a very heavy stepping stool that was a sentimental gift for my girlfriend and shipped it to New York and they were so kind about it. I also love the fact that they send an email confirmation when the items are shipped and when the items are delivered that has helped me in more than three circumstances best customer service ever
Had to get fingerprints for my job, jess/tess (cant read the business card lmao) was awesome in getting it done!!!
I stopped in today without an appointment for fingerprinting and Jenise so graciously helped me out right away. She explained everything in detail and was very friendly and upbeat. It’s apparent that she enjoys her job. Chris was helpful also. This was the second time that I used their services and both times were exceptional experiences. Thanks again, Jenise!
The staff was super helpful and able to get us in last minute for Livescan fingerprints. Jessie was very friendly and helpful!
Had to get finger printed for realty, called, was able to get an appt right away, walked in and right out. Jenise was very nice and helpful. Great staff overall, will def recommend to all my friends and family!
Jess is very helpful and has a lot patience and the owner as well great service A+
I Needed fingerprints done for my new job. Im terrible at snail mail also, and the card needed to be shipped off to the new employers headquarters. I was in and out promptly! Jessica did my fingerprints and was very friendly. She also helped me get the forms I needed sent off, taken care of as well. If I need anything shipped in the near future, this is where I will go!
Edited update to the owner: Thanks for the response. Im sorry that you thought I was doing you a favor coming into your shop. I let you know that I wasnt able to come back at 2 p.m. because I was having car troubles and was taking it in later. Sadly, I dont think potential customers will appreciate you resorting to name calling and I highly recommend updating your website saying that appointments are necessary for finger printing.Poor experience with live scan fingerprints. Website doesnt mention anything about needing an appointment ahead of time although the place was completely empty. No big deal but the associate at the desk was very harsh and aggravated. Took 5 minutes at the police station so I would recommend going there instead.
I took my fingerprint here for a construction license, proses was very quick also Jenise was great and friendly :)
Thanks Jenice for helping me with my packages everyday, also thanks to the rest of the crew there. 5 star help!
Got my fingerprints done for DBPR and my real estate license with jenise (not sure how to spell it). She was very nice and professional. The cost was $65. I think thats pretty standard, but not sure.
Chris......you and your business are awesome! I had to go in for LiveScan Fingerprinting and he was quick and professional. Walked through every step of the process with me and made sure that all of my information was accurate. Great customer service skills. I recommend this store for all of your fingerprinting needs!
Hello I went into the store the other day and Jenise helped me! She was soooo sweet and helpful! Thank you Jenise!
Jenise is soo awesome and knowledgeable she helped me sooo much with all my shipping needs! I will always make sure to go when she is working she was just so pleasant and wonderful!!!!!
I came here today for LiveScan Fingerprinting for a FL real estate license and had a fantastic experience with Chris. He was very professional in completing this process, and is an all around nice guy. Thanks again for the help!
Jonise and the other ladies in the office make everything easy and worry free!!! Always go back for my shipping needs.
Jess was friendly, efficient and we had a great experience!
I went there to take my digital fingerprints. The staff was friendly, short waiting time and reasonable price for the service.
First and foremost I have to say, the staff at ship-n-go are some of the most amazing people I’ve ever met.Chris, sula, Becca, Laura and Wanda.. you guys are incredible, thank you for making something so small as getting something shipped such an amazing experience.You guys truly understand the meaning of service and how to serve others, God bless you guys!!
Jenise and chris bot h do a great job
I can only express my gratitude to Chris Pappas and his establishment for the helpful, humane, and very professional service they gave me, the fingerprint process was done with incredible skill and speed, I recommend this place to everyone, its staff is very qualified and very professional, thank you very much once again😊
Great customer service and friendly staff.Chris and staff were amazing. I had to go in for a RE licensing fingerprinting. State of the art equipment. Chris explained everything that was going on and ensured that everything was secure.This is the place everyone should go for their shipping, mailbox, fingerprinting, etc. needs. They do it all so much better than the other guys.I have a year long lease that runs to October at a nationally known shipping store near my home where you can expect surly service, NO friendly greeting or acknowledgement when you arrive, and overpriced services. I will be moving my services to Ship-N-Go as soon as I can. It isnt as convenient but for me, it is worth the short drive to get the better service.
Chris is a good man and easy to work with.
Friendly Staff JENICE IS THE BEST!!!
The guy (chris or some other generic/forgettable name) may have just been having a bad day but thats not an excuse for being short with a customer and mocking for asking a question.
Great Company, owners are so nice and very informative. They made sure I had all my paperwork correctly before submitting, helping in preventing errors. I would highly recommend ship and go for your background and fingerprint services.
I went to get my digital fingerprints scanned here for work and Chris was a sweetheart. He had such patience in making sure that all 10 finger prints were of great clarity and made sure all my information was correct and complete. He also verified that they were sent properly and gave me all the info I would need to confirm delivery. I will absolutely return for any digital fingerprint scans I will ever need or for any mailing services. Chris has fair prices for services and will happily share his wisdom on what delivery method will get your package promptly to its location even if its not with him. I would recommend Ship-N-Go to anyone who wants a trustworthy and honest place to do business with.
Jenise is very helpful!
Chris was over and above friendly and knowledgeable. We were running late and got there right at closing time, he still greeted us with kindness (it is rare these days) we got our digital fingerprints done and shipped packages. This is now our go to store for lots of things, not just shipping. We will be back for a personalized license plate and a really cool watch. We didnt want to keep him any longer tonight. Thank you for being so awesome!
I highly recommend Ship-N-Go! I needed to have my fingerprints done and they were the closest to where I work. I called and they were able to get me in so quickly. They were so extremely friendly too, both on the phone and in person. They were very thorough in explaining the fingerprinting process and had me in and out in no time.
Got my fingerprints done here and the employees were WONDERFUL! Chris was very informative and friendly. Will be coming back and highly recommend coming here for any mailing, shipping, or fingerprinting. Great staff!
Excellent staff, friendly & professional. I was there for a total of 15-20 min & had everything completed within that time with detailed explanation. If I could give more than 5 stars I would. I highly recommend this place for background checks & finger prints.
Staff is very thorough, polite, fast and easy. Almost half the price as Naples competition for fingerprinting.
Love this store! They make everything so easy and are always super helpful & friendly ❤️
I highly recommend ship-n-go! I needed to get livescan fingerprinting done and was able to call and get an appointment the same day. They were very pleasant and professional on the phone and in person. Chris was very informative during the fingerprinting and got me in and out in no time!
Ship-N-Go is a Florida Department of Law Enforcement (FDLE) approved Livescan Device vendor which is exactly what I needed so that I could be fingerprinted for a state license. Although there were a couple of vendors within closer proximity to my home, I chose Ship-N-Go because of the outstanding customer service I received over the phone when I called to inquire about the fingerprinting requirements. Both Wanda and Chris were extremely helpful in not only answering my questions but also efficient in scheduling time to accommodate me the same day. Best of all, they are both kind and gracious and its clear these people have a wonderful sense of humor. Because of this experience I would not hesitate to utilize their packing and shipping services as well. Parking is ample and convenient. Highly recommend!
I mailed a package from my home mailbox, apparently I did not follow proper protocols, so my mail carrier dropped my package at Ship-N-Go (thanks) yet the label was damaged, MIKE opened the package as he had no other way to find out about the sender, he called me and was beyond helpful, I emailed him a new label and they took it from there .... thank you! Excellent service, I value you and the team 🤭
Feels like your apart of the family. Great experience the moment I walked in the door
This is a response to the owner of Ship n GO -Mr. Chris Pappas fake review on my companys profile!Dear Chris: In order to give a review of any business, YOU must first need to experience their services! The same way I had the unpleasant time & experience in your Ship & GO business!IF you are upset about my true and honest review of your poor managed business, then I suggest that you must treat your customers right, NOT yelling, cursing them off, throwing their packages on the street, the way you did with my products and the way you told me to get the F_ck out !Please Mr. Pappas: quit harrassing me, I noticed NOW, that you showed a new low in your character! Talking about my business when we NEVER EVER provided any of our services to you!Our business has grown steady by referrals, we are very proud of what we do and how we treat each and everyone of our loyal clients. Now with COVID 19, we are doing some free decontamination to local daycares, churches etc. So people can get back to work and have a normal like before! You took the time to look up my company and lie about me or the services we provide, why?? We employed many people that you are insulting with your lies and fake review!I hope you find some peace in your heart and moved on.Have a blessed life.
What a horrible experience I had with the owner of this place!I called early in the morning and a female staff took my call, she was very nice and polite, i told her that I was new on selling on Ebay, I sold a lot of essential products for Covid 19 to many people in New York. I told her I don’t know what box to buy and how to calculate the cost of the shipping etc.She advise to get free boxes at the Page Field local postal service, that I can save money there, since they don’t charge for the box. She said I could use their computer to print labels and she will help me package the items, sell me whatever I need etc.That was my understanding so I took all the products to make over 60 boxes, the man working there, I believe the owner or manager, was very disrespectful from the beginning, he wanted to sell me his boxes, he wouldn’t allowed me to use his computer to arrange the address and ship the product; and in a very mean way, told me to leave and come back when all that is ready, not to have him work for free, like I never ask him to do that anyway. Bottom line, I didn’t like his attitude and told him to calm down since that is not what the nice lady he has working there told me. He raised his voice at me, and told me to get the f...k out his store, took all my product and left it outside, and told me again to get the f..ck out of there.Out of respect for his female worker, i just told him, you don’t have to talk me that way and I wish I see you trying to kick me out! Old man was having a bad day and showed his true colors!!I search for a place near by and found a UPS store in San Carlos area on US41 next to Publix and Pinch a Penny.... What a difference on service and professionalism, the couple who work there, allow me to use their computer and as many boxes that I had to save me money. I was there for couple hours, they charged me for some shipping, boxes, use of their internet/computer, printing services and all for about $260 dollars. I paid them happily.Thank GOD that there are some people and business owners out there that truly care and value a client relationship.I have over 5000 products that I am sending to the north of the country for people working against covid 19. I owner several corporations and my company does the Decontamination services/ fogging sanitation for business and homes.How sad someone with very low client mind services still in business like that.I am updating my review since I noticed another lie from this place!!How interesting he said my product are price gouging?? I am curious how in the world does he know that? He never saw any prices or invoices!Mentioned that I didn’t wanted to pay a dime? Another lie, the nice female employee advise to get free boxes from postal service so that his boss wouldn’t push his own boxes at a gouging price!!It is amazing that he is judging me for what he does to all of his victims that go there.By the way we if I knew that shipping was so expensive I would asked more money from the poeple that I shipped the products to; but I figured it was not their fault, so it cost me more than what I was making, but I didn’t canceled the sale I did it anyway. This person does not know me at all, I feel bad for his employee who would I assumed is fired or got harassed by him! Then to say that I didn’t want to leave his place? Wow, another lie! Who in the right mind would like to do business with someone like that???? I thanked the lady for being nice but I told her, I am leaving and that she is not working in the right place, that is when the owner decided to take all my stuff outside his business not caring to do so carefully! He had a terrible meltdown cusing me all over in front of her employee. I am sure, I am not the only one who has been treated like this by this crazy man!!
I have used Ship-N-Go for my business since they opened. The owner and staff are helpful, friendly, and courteous. They provide a wide variety of services, and always offer several options. When I travel I still have access to my mail via their phone app. I recommend Chris and his staff to everyone in the South Fort Myers area.
Always pleasant and friendly. I don’t live in town full time and I have created an account for my Father to be able to ship items to me. Chris is always helpful to make sure that my account is good so my Dad can ship things. And he has the patience to handle my Dad haha! :)Whenever I have questions and call them, they are always willing to assist.
Went in for live scan fingerprints here and they were so friendly and awesome! Couldn’t have had a better experience!
My wife had to get her digital fingerprints done and I needed some paperwork notarized. Chris was very helpful in getting the fingerprints processed and submitted quickly and properly. They provide a wide variety of services and couldn’t be more pleasant.
Chris was so helpful and made my visit seamless. He was knowledgeable and personable (and can tell you all the great Greek places to eat!).
Great experience! Smooth sailing! Chris was great! Came in for my finger prints and it was a quick and painless experience! thanks.
Chris and his staff was very accommodating. I highly recommend them for their Fingerprinting service!
Went here & Chris was super friendly and stayed late to accomadate me. After a long day they had a smile and were super helpful & friendly. Definitely recommend this place. I will be back.
Ive used Ship-N-Go multiple times for sending back textbooks, overnighting late birthday gifts, and shipping packages for work. Friendly staff and great pricing. I am notorious for forgetting to tape my boxes up and they always help me out for only $1; sure beats going to USPS where they send you to the back of the line and make you buy one of their $7 rolls of packing tape just to use 1 piece.
Phenomenal customer service. The owner and his staff are warm, inviting, and helpful. They make sending any size item or letter easy and effortless. Highly recommend this store to all those in the area!
Came here for digital fingerprints and the service was excellent! Chris was super helpful and friendly... great experience!
Chris and Wanda are an amazing team! Thanks for an easy going process that left me smiling!
Best service you can ask for.
Mailed important documents, package received open with tape reading received open. When owner packed it I suggested tape because it looked like it would open and he did put some on but said it was unnecessary. His co-worker suggested plastic envelope instead of paper, he said it was fine.I have missing banking documents!He said I will packagesome things and tape it and said he could slam it around and it wouldnt open, which he angrily proceeded to do and it ripped open.His next step was to call police to have me taken out of store, he is a very angry man, I was trying to suggest he listen to his co-worker next time packaging and his answer was be needed no suggestions from anyone.Well the record I,g on my phone shows a different angry person and as far as going to your store it will never happen again my choice. I will keep my proof of anger in case there is more of an issue
Love this pack and ship! They know our faces when we walk in and they offer finger printing now which is so convenient.
I needed to get my fingerprints done for licensing. I was able to get an appointment quicky. Great service and friendly staff.
Finguhprinted - They said they are new at this game, but they seemed like experts. The staff is welcoming and relaxed, and made sure to not only serve me but to attend to additional guests as they would come up. Thank you!
Great place to go to take care of your shipping needs. Chris and his staff are professional and helpful!
Super friendly staff, fast convenient and good prices! I go here over dealing with my local post office.
WE HAVE ALWAYS GONE TO THE SHIP-N-GO STORE TO DROP OFF OUR PACKAGES-PURCHASE STAMPS, ETC. THE STAFF IS ALWAYS FRIENDLY AND HELPFUL--AND GO OUT OF THEIR WAY TO HELP US.WE HIGHLY RECOMMEND THIS STORE FOR ALL YOUR SHIPPING NEEDS!
Great customer service. Chris is on top of things! We truly appreciate your service!
Friendly on the phone and in person. I need fingerprinting and a background check done. They were very professional and told me to call if I had any questions.
I have used them often and have found them to always be friendly and helpful.
Excellent Service
Great customer service and help with correctly packaging items.
Very nice people and quick service.
Really nice place,fast and professional.
Friendly and professional staff.
Great service!
Their price to fax documents is unreasonable.
Very friendly owner.
Ive this place