This place is absolutely the WORST Walgreens I have EVER been to. They have not only completely messed up my prescriptions, but they decide on random days to close the pharmacy except for the drive-through. I have literally been in my car for 45 minutes waiting in the drive-through to pick up prescriptions that my children have to have. Completely unacceptable.

I don’t normally write reviews but I feel I must write this, because I feel most of the times people are quick to tell the bad rather than good. Racheal goes above and beyond. My normal interactions with her have always been pleasant and she makes me smile. I call her the weekend dancing beauty. She remembers my name and gets me in and out. Today, I could tell she was under stress because of how busy they were. During this stressful time I witnessed her interactions with others, I could tell that I wasn’t the only one that loved her. Kudos to Walgreens for having such a stellar employee.

Not my normal Walgreens but they are fast and friendly.

Due to the Beal store unexpectedly closing, the employees from the Mary Esther store had to take on a double workload, I am so grateful to these employees putting their life & safety at risk to provide excellent service. I especially want to thank the hard-working employee Rachel for her efficiency under the circumstances. She’s a gem!

I pulled up to get 5 breathing prescriptions because I left the hospital and he gave me those to BREAThe. These people told me they were closing. They had 10 minutes. I know that’s not a lot if time but I was struggling! They didn’t care! They said we can fill one prescription and I can come back tomorrow to get the others. This is so unprofessional I cannot even describe. How would you feel if you couldn’t breathe? Absolutely unprofessional!

Sit in line foREVER at the PHARMACY!!! Drive through

This location has really gone downhill over the last 6 months. They have been out of my medication more than once (never had that problem until recently), but the final straw was today when not only were they out of my meds, they werent even going to call me and tell me they didnt have it. They just put the prescription on hold and left it- AFTER telling me it would be ready in an hour. I am beyond disappointed with this pharmacy and wont be using it again.

My experience was more poor due to the phone call prior to visiting the store. Did not actually experience any issues while I was inside. I understand every store is busy on special holidays (I.e. yesterday being Valentines day). I visited the location on Racetrack first and purchased a rainbow llama plush for a friend of mine. I bought the last one, and since I live on that side of town, I decided to call this location to see if they had anymore of this particular plush. I have no problem being put on hold and waiting for someone to check on something particular. However, MS. Theresa not only put me on hold multiple times, but HUNG up on me twice. I was on hold almost 10 mins (between being hung up on both times). She didnt try to connect me with someone who could help and just said I cant leave the front before placing me on hold again. It was honestly frustrating but I just decided to go ahead and go to the store myself (bought the last 2 of what I was looking for) and didnt go through her line. She (Theresa) pretends to be nice but is always looking down her nose at you, to be honest. Genuinely try to not go through her line if I can help it. Everyone else that works here is really nice though! So 5 stars for them!

Twice now we have entered the store in Mary Esther cut off TO FILL PERSCRIPTIONS AND ADD WALGREENS WELL RX PLAN . In both visits we were met with Racheal O. pharmacy tech with terrible attitude. I usually do not go in to stores being auto immune, after speaking with Racheal O. While trying to updated the computer/insurance group Numbers the employee attitude changed . When employee is allowed to speak derogatory to customers, this lowers the professional level of the entire team. One occurrence could be just bad day but second occurrence should be dealt with by company policy & training. Once contacting the store Manager nothing was resolved and Mrs. Racheal O was back at her store speaking to people like they are below her level. (414c )MARY ESTHER CUT OFF NORTH WEST FL 32548 Unfortunately WALGREENS you have lost our respect & business!

Fast friendly service

The best part about the location of this Walgreens is that its right across the street from the movie theater. So you can always come here to get candy before you go see a movie. Fortunately, Walgreens candy selection is quite expansive, so you should have no trouble finding something you like.

Store employees are fantastic. But the short female pharmacist made me want to NEVER return to this store. She actually REFUSED to fill a prescription for my Norco 7.5! My mom was with me. We both were SPEECHLESS! She gave it back and said Im not filling this. Your Dr writes too many script for pain meds! Who is she to turn away a script?? She is NOT MY DR.

Theyve not had my medication in stock or ready on time on multiple occasions, even days after theyre supposed to have it ready. Will likely send all of my RXs to the one on Mary Esther Cutoff.

What a great team you have in here. I love going in here and taking my grandma for her medicine, they are all so polite and they get everything that we need in no time.

Changed BACK to Walgreens from Target (CVS) since (just like Walgreens did years ago) Target stopped taking TriCare. The Walgreens experience was excellent when I used them before BUT NOT NOW! I have only been back for three weeks and with every prescription, it has been a hassle. It starts out with a very long wait on the phone. My doctor CALLED IN a prescription for an antibiotic and so about 30 minutes later I tried to call to see when I could pick it up. Tonight it was 12 minutes of waiting on the phone and then when I finally got someone on the phone, she transferred me to the front of the pharmacy and CUT ME OFF! Of course, I didnt know I had been cut off for about 10 minutes since I didnt have the intermittent dial tone to indicate such. SO, I had to start all over again. When I finally got the pharmacy the second time, they told me the computer system wouldnt update for two hours and to call back! So, here is my question...If I was standing there with a prescription in hand, would they tell me to come back in two hours to see if it was approved and filled? Do they not allow people to wait on their prescription? What is the difference in the doctor calling in and handing one in while you are in the store? I asked the person I was speaking with, if they are so busy they cant handle the work load. She said, Exactly! So, if that is the case, I am changing to a less busy pharmacy. Publix, I am calling you tomorrow. This Walgreen used to be really good. Not anymore!

This is my go to. when I dont feel like going to the main stores. Entire staff are great!

Smiling faces and friendly people make this a place I love to shop.

Great store management & great pharmcy staff!

The staff was very friendly and helpful

They have western union service but never works ☹. They said go to Publix next door 🤔

Walgreens in MARY ESTHER Cut Off Road, I did not appreciate the racism just for not showing my US card, does it matter my legal status???

Fantastic Service!!!