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Service King Collision Fountain Valley
18065 Euclid St, Fountain Valley, CA 92708, United States
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Service King Collision Fountain Valley
Comments
Ma
Review №1

Oscar was very informative and reliable throughout the whole process, and the team was on time on delivering my car back!If you plan on going to this location, please ask for Oscar.

Li
Review №2

From the first phone call to schedule the repairs to the day I picked up my vehicle,Service King was professional at every step. They had implemented COVID-19 safety procedures and had someone assist me at my car instead of inside the building. Excellent communication through out the repair process and it was done quickly.

Di
Review №3

Service king is a great auto body shop. I have so far received the best service. They are very quick to respond.

Ma
Review №4

Guarantee and Satisfaction in you need.

Ma
Review №5

The staff are professional, courteous and responsive. They coordinated the work to be done on my vehicle. It was done in a timely manner and the results were fantastic looking! I can highly recommend this company for any bodywork you need on your vehicle.

ma
Review №6

Excellent work. Very well done. Kept me updated through the process. It was ready 3 days early. Looked like a new car. Very fair price. I highly recommend this shop

ar
Review №7

They at Service King told me if they towed my car to their shop at had it was a must for them to fix my car because they were going to tow it. That was the first unprofessional way to do work. So they towed my car and then they said tgwy couldnt fix it because it had a prior accident before this happened which my Mercedes bumper pulled off on a parking stopper. So I asked to get two separate estimates and they said tbey couldnt which to me thats very unprofessional because they are getting paid regardless. And the weird thing before all this is that there was no front bumper accident before this. Very unprofessional and have no clue of what they are talking about.

Jo
Review №8

Friendly customer service and appreciate fresh cold water during this hot day.

Pa
Review №9

Great service. Service Kings live up to their name. Thank you for taking care of my Camry.

Hu
Review №10

Excellent customer service via text and voice regarding updates on my vehicle repair

De
Review №11

Absolutely fantastic work on damaged car, very fair prices and super friendly staff. Thier quote out of 3 was a few hundred less! Work was completed before the due date! My car looks perfect!

Su
Review №12

Visited this place only once in 2015 to get a quote. Have never had an opportunity to actually work with them.It was pretty easy to get a quote. They quoted for free. Their quoted price for the repair was on the higher side though, so did not pursue with them. Have removed one star only for higher pricing.

Be
Review №13

Did a great job in my car. Very quick and quality work

Gu
Review №14

“Service King” is right. Had smashed the sideview mirror of my 2016 Mazda 3 and spoke to Juan Pablo Ruiz (goes only by Pablo), who was awesome. Advised that I could get the parts a bit cheaper by going directly to Mazda, which I did. A competitor, where I had also gotten an estimate, did not give me that advice. While the competitor was a tad bit cheaper on the labor itself, Pablo not only matched the price but lowered it another 25% or so from there. The job was done extremely quickly - despite walking in without an appointment - and came out great. Highly recommend. 👍🏽👍🏽

Ta
Review №15

I took my car to Service King through,. my insurance provider, after my soft top convertible was broken into. My car was less than 3 weeks old at that time, and we took it in early May of 2017. It is now September of 2018 and I still havent received everything promised and the car was never fully repaired.To begin with, they took longer than expected because they outsourced part of the repair. Then when they returned the car, they gave me back the vehicle with an empty gas tank and a dirty interior. I guess that was the least of my problems, but the car was brand new and it was disappointing they ran the motor on an empty gas tank. Only to realize this was the beginning of my repair problems. The rooftop handles were stripped of their grip and fell off on my head when I was driving. They never bothered to replace the part they broke and tried to just force it back into place. None of the bolts were tightened on the new top and it would make a lot of rattling noises while driving, plus the top never fully closed. I took it back in and they promised to fix the problem, while giving me a gas gift card for driving my new car back and forth between the Fountain Valley office and Huntington Beach.It took months of back and forth and I kept noticing sloppy lazy work. They broke one of the cup holders, and broke one of the mirrors while repairing the original work of JUST A RIPPED convertible top. They caused more damage than they actually repaired. I took my new vehicle there and it came back with more miles than I got to drive it at that point. Plus the service contact left while my car was being worked on and nobody was able to respond to my concerns since. I am so saddened we went with them and recommend to avoid at all cost! Also, might I add, it was still $1,000 of out of pocket charges outside of what my insurance already paid for. The work was sloppy, bad service, terrible customer service, and incredibly pricey.

Mi
Review №16

Make sure they use original factory parts (new or used). If you have a older car, they will use whatever parts they can find. My original Chrysler 2008 headlight still looks clear and perfect. The other that they replaced with an aftermarket, is foggy. Car never stays in the garage. Went back to get an estimate to replace, over $400. Would have paid more to get an original Chrysler part. If you want pictures, will post.

Dr
Review №17

Great communication, timeliness & quality lifetime repair- they are out to do an excellent job. I was in three shops within four weeks and this one by far the best customer service experience

Lo
Review №18

Absolutely perfect body work. Very friendly staff. Multiple people at the insurance company I was working with recommended this place and they delivered 100%. Hopefully I wont need more body work any time soon, but if I do Ill take it here.

Be
Review №19

Our insurance company sends us here but, theyre always great! They often under-promise and over-deliver. The staff is very friendly.

Ed
Review №20

Great work at a great price. Staff is wonderful.

Ge
Review №21

So slowly...

Jo
Review №22

My truck looks great. Their body shop repaired the damage that a stoned, uninsured driver did when he rear ended me at a stop light. Thank you Service King.

M,
Review №23

Stay away from this unprofessional place. Go next door they arent shady like these people!!

Al
Review №24

Their paint department is garbage. The idea that if a cars paint is red so I just spray red in one part without taking into concern sun light fading the original red is idiocy and the answer they give to you when the part they painted is darker is ludicrous. That is just one issue I had here.

Mu
Review №25

Great collision place. Great staff

Pa
Review №26

Had my car for 8 days to replace the front windshield then I find out they only do auto body repairs

Fo
Review №27

Great body shop!

Je
Review №28

Great place good service

fr
Review №29

Really good place to fix your car accident

Be
Review №30

Excellent customer service ⭐⭐⭐⭐⭐

Te
Review №31

Excellent service.

Br
Review №32

Amazing service!!!!

Bl
Review №33

Super quick!!

Lu
Review №34

Great

cj
Review №35

Not quick

Ma
Review №36

Attentive friendly helpful

Information
3 Photos
36 Comments
4 Rating
  • Address:18065 Euclid St, Fountain Valley, CA 92708, United States
  • Site:http://serviceking.com/locations/service-king-fountain-valley
  • Phone:+1 714-962-2600
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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