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NEO Furniture
279 Worcester Rd, Framingham, MA 01701, United States
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NEO Furniture
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Na
Review №1

First time we walked into the store we was warmly greeted by Gary; He paid attantionn to every detail and was able to find us our dream dining room and sofa; We have purchased few items since; However recently we have build a new house that needed to be re-furnished. Neo was the furniture store of choice for us. Gary has used his fantastic intuition and style. He was able to help us retain some older furiture pices we had and blend it well with new items we added. He creatively brainstorm alternatives, fabric choices, shapes, flow, you name it. We are so grateful to him for helping us through this process. I should add that i am kinda picky, and he was able to thoughtfully respond to all my needs, special requests, etc with ease. We have depended on Neo Furniture for individual pieces, but they really excel at helping you scope out and design an entire living space.thank you !!!

vi
Review №2

I had a great experience at Neo. Gary, the store owner, was very generous with his time and helped me to select the perfect furniture for my living room.The furniture was delivered a few days ago and the delivery was organized very well - delivery people were cordial and professional and I am extremely satisfied with the whole experience and highly recommend the Neo furniture to everybody who is looking for quality European furniture and for great service.I very rarely write reviews, but in this particular case I was so happy with my buying experience that I felt I needed to share it.

Su
Review №3

If you are seeking high-quality modern furniture in New England, then this is your place. The available options are numerous and Svitlana patiently and thoroughly stepped us through all of them. Once we found and ordered our perfect piece, it was professionally delivered exactly within the communicated timeline. We couldnt be happier with our sleek, modern and comfy sectional and the service we received from Neo Interiors.

Al
Review №4

Great place! Ive been shopping furniture there for a while, and every time getting good experience and help with finding and ordering modern furniture. And delivery is always on time with assembly if needed (Covid-19 protocol compliant procedure). Huge variety of items on display and many more online. Competitive prices and flexible arrangements for delivery if needed (another location in NH). Highly recommend!

Da
Review №5

Great selection of European furniture. Excellent service, knowledgeable advisors. Reasonable prices and friendly atmosphere.

Ri
Review №6

Knowledgeable staff and great service! Ive bought 3 couches from NEO and will continue to look at their selection of modern furniture for more updates to my home. The delivery team was very efficient too. While spending more time at home, I love my choices from NEO!

Na
Review №7

I got very skeptical when I was promised by NEO Interiors that it will take 12 weeks to get the furniture I ordered to arrive from Europe.To my surprise, three months later I got a call from NEO Interiors to schedule a delivery to my home in spite of the global pandemic times.It was a pleasure to deal with such reliable business that offers not only excellent collection of European furniture but also provides exemplary customer service. In addition, they offer an interior design consultation to those who need an assistance in making choices.I will happily recommend this furniture store to all.

le
Review №8

With country emerging from coronavirus, we expected long-overdue family reunion for Memorial day weekend. At quite last moment we decided it would be nice to replace a bed in guest bedroom so people can be more comfortable... The problem was that we had just few days left, so we were sure we set unrealistic goal... Just to try, I contacted NEO Furniture by email with the question. We know and trust this store because we got multiple furniture pieces from them over the years. To my delight, Gary came back to me immediately with few options available for immediate delivery, and from this point everything was just a breeze. All options were excellent, we selected one, paid ( everything was done online), sofa was immediately ordered in New Jersey warehouse and while-glove delivered to us in 2 days ! Impeccable service from start to end, and we cannot be happier. I recommend this store to family and friends, and next time wed need new furniture pieces, NEO Furniture will be once again our first choice. There is no other store to beat their selection of modern furniture, prices and level of service!

Gr
Review №9

I have purchased furniture from Neo on multiple occasions because after shopping at other stores they always seem to have the high quality furniture and the style I want at a reasonable price. The service is always courteous, honest and the delivery is as expected. I would definitely recommend them.

To
Review №10

We bought the Mid Century design with all electric recliners. We’ve had them just over a year, and the framing is all coming apart. They sag down to where they won’t retract with someone sitting in them. These were VERY expensive, and they are built VERY cheaply! I would NOT recommend this brand to anyone.

ja
Review №11

I am not normally a review writing individual but the service from Svitlana from start to finish was outstanding. Even the delivery team was the best I have ever experienced, ultra professional! The unique Italian furniture looks incredible and I couldnt be happier. If your looking for modern European furniture- look no further, this is the place!

El
Review №12

Furniture is beautiful and quality is outstanding. Everything I hoped for. Highly recommend.

em
Review №13

Wonderful experience. Great selection of beautiful quality Italian furniture at reasonable prices and exceptional customer service. Pleasure having business with you. The transaction was easy, something that is greatly appreciated at our challenging time. Our daughter loves her new sofa. We will coninue to use your business for our future needs. Thank you.

Mi
Review №14

Love this store.I bought Italian table and chairs by Calligaris and it came in less than 2 weeks! White Glove delivery was on time and very professional.Excellent service and support after the sale.NEO has great selection of furniture and very reasonably priced. Always unique European styles and design. I have had some bad experiences with other furniture dealers and always come back to NEO Interiors.

St
Review №15

It was a pleasure to shop with Neo. Finally somebody real and professional who understands and respects human emotions. Gary beat the local prices by a mile and don’t overcharge for shipping. We are so pleased with our new calligaris dining set! Sure to be back for more soon. Thank you, guys. Good job!

Ar
Review №16

I am delighted with my new custom sectional from Belgium sofa maker; they look much more expensive than they were. You get to choose size, shape, fabric, legs, level of firmness, etc. Nothing like this you can find in Jordan’s Furniture or Boston Interiors. The whole process went well from the moment I placed the order. There was a very short delay, only to be expected during the Covid crisis, but I was kept informed of this. They let you choose your delivery date and could not have been more helpful. The sofas arrived when they were supposed to and I was more than happy with the service. Dont worry about buying Custom Orders, make sure you check the measurements of the sofa you plan on buying and that it will fit your room. I highly recommend NEO Furniture and will use them again.

An
Review №17

The worst experience! Salesman is rude, prices are extremely high, no customer service at all. Strongly not recommended!

St
Review №18

I have made multiple purchases through Neo Furniture (Gary). Perfect experience each time. Top quality furniture at a fair price along with the best customer experience. Highly recommend!

V.
Review №19

Over the years, our family have bought several pieces of furniture from Gennady. He is an utmost professional. One of his advantages is his ability to take your information (room size, current furniture, colors, and styles) and make a recommendation that will make any piece of furniture he recommends fit in perfectly. Secondly, he has fair pricing. Gennady tells it like it is, no gimmicks, no bait and switch schemes, no cost add-ons. Sure, others may offer lower price, but in the end you end up paying much more.If you are looking to buy quality contemporary furniture, there is no place better than NEO Furniture.

Ol
Review №20

Great selection of high quality Italian furniture.

Ca
Review №21

Excellent experience. We were given a lot of attention and delivery was very professional. Will return for future furniture purchases.

Ma
Review №22

Last month we purchased all of our furniture for our new condo. Gary and the entire team was super welcoming and extremely knowledgeable. They helped us to make the right choices and we are so happy with all of our pieces. They made a difficult task such a simple process! Id recommend them to everyone who is looking for quality furniture and perfect service.

Ya
Review №23

This is a great location! Generally speaking NEO Furniture is an awesome store with quality products so I rate this based on the people. Everyone who works here is amazing and will go out of their way to help. They care about the customers and the service provide. Keep it up NEO and Ill keep giving you all my money.

Le
Review №24

My entire house is furnished with the furniture from NEO Furniture. The product is of the highest quality. It was delivered exactly on time. The delivery team was friendly and very professional. The personel in the store was knowledgable, friendly and devoted as much time to us as was needed. Cannot recommend anyone higher than NEO Furniture.

An
Review №25

Great Contemporary and Modern Product. Great Service, furniture delivered as scheduled on time, assembled right there and then. Defiantly coming back! Thank you NEO interiors for the great customer service!

Ka
Review №26

I bought all furniture for my whole 5600 sqft home from NEO Interiors. The selection of styles is endless. I have never met more knowledgeable and educated specialists in furniture retail. They also offer custom designed Italian and Belgium furniture which is unheard of from other stores. It might take some time to receive your order, but this is due to the lead times of the manufacturers this company work with. I couldnt be happier with the whole experience shopping at NEO. Thank you guys!

Sv
Review №27

Very very bad service. No customer service at all. All the care is to sell their furniture for a lot of money, which is overpriced. We bought leather couches from them and spent more than $13,000. One of the recliner gave us a problem and we contacted them. They gave us the number of the guy who may or may not know how to fix it. We called him, he promised to call us back. Nothing. We called again and left a message, nothing from him. We called the store, left a message, send them email. NOTHING. Will never buy from them again. And I will never let my friends to go and buy form them.The owner posted their response (below) and it is a total lie!!! We never moved the couch while it was plugged. It is just stopped working and we just wanted the stores help and they completely ignored us. The wife of the owner was very annoyed while talking to me on the phone.

Al
Review №28

Had very positive experience with NEO. Four months ago I was shopping for a sectional sofa. A friend of mine recommended NEO. The sales rep spent over 2 hours with showing their floor models and then helping us to find exactly what we wanted in their catalog. I ended up purchasing ROM sectional sofa, which we enjoy very much. Waiting time was reasonable and all got delivered on time. Highly recommend, if you are looking for a modern, high quality furnuture.

Ir
Review №29

Absolutely horrible! The man selling wasnt even close to respectful, and didnt care about his customers! I will NOT be returning!

Mi
Review №30

Exceptional sales and delivery service! Delivery was exactly on time and the delivery guys were just great. Good experience! In future I will buy furniture in NEO Interiors and will highly recommend to my friends. Thank you for you help!

Lo
Review №31

I live in CA and was hesitant to make such an expensive purchase online, sight unseen and store unknown. Our local Italian furniture store was having issues with the port of Oakland and receiving containers from Italy so I started looking online for a way to order the bed I had seen and set my heart on. I worked with Justin who immediately put my fears to rest. The service was excellent and we absolutely love the leather bed we ordered from him. The quality of the bed is incredible. And it looks fantastic in our newly remodeled bedroom. He guided me on colors and stitching....all over the phone and by email. Our bed arrived white glove, and was quickly and professionally assembled. I highly recommend this store.

Il
Review №32

Great furniture collection! My entire apartment was furnished by NEO Interiors. Every single staff member was kind, patient and very helpful. Thank you!Highly recommended!

Ig
Review №33

We LOVE NEO! Their furniture is super modern, reasonably priced, and their options are awesome. This time I was looking for a good quality organic mattress for my new bed.Guys at NEO will work with you to make sure youre getting what you want. Even when it comes to delivery, they will make all appropriate recommendations.I have rarely gone furniture shopping when I didnt feel like I was getting robbed. But not this time.I would recommend going to NEO store if youre nearby since their prices are a lot cheaper than buying the same product online.I ended up getting my Magniflex Mattress Dolcevita Comfort Dual 10 Queen delivered from Italy in 9 days and damn am I happy with it. It is by far the most comfortable mattress Ive ever slept on.NEO is a gem.

Il
Review №34

The Calligaris table was of excellent quality, nicely priced, and arrived on time.

Do
Review №35

Disrespectful salesperson, didnt seem to want to be bothered. Could have made a sale. Went elsewhere.

Ol
Review №36

Good place for Italian (and non-standard USA) furniture, a lot of items in stock, but they certainly can order something for you. I bought the sofa here, although it was with the defect - but shop was able to fix it for me.

NE
Review №37

I LOVE NEO! I walked into the Framingham showroom looking for a dining table which could be delivered within a month for my anniversary celebration. I was greeted by the salesperson Michael, who told me that if I ordered a table that would not arrive in time, NEO would give me a loaner table. They really went out of their way to accommodate my situation.I purchased Calligaris Tower table (thanks to the helpful sales people), and it arrived in time.NEO totally worth it. Great design, and great customer service!

Ro
Review №38

I purchased a couch from Neo Furniture. When I bought the couch, I was told by the sales person that the couch is from Italy. Also, the sign in the show room stated the origin of the couch is Italy. On the day which the couch was delivered, I saw the tag in the bottom of the couch states the couch is made in China. I feel like I was given misleading information. In addition, I am very suspicious now whether the couch is really made of 100% genuine leather which I was told by the sales person.Even worse, the couch that I received was damaged during delivery. I am very disappointed as I paid more than $2,000 for the couch. I would not buying any more furniture from Neo Furniture again. One lesson that I learned is never buying anything from a store that does not show the detailed descriptions of the merchandise. You just never know what the sales person tells you is reliable.

Sa
Review №39

Very helpful and knowledgeable staff. Was a very good experience to shop here.

Ma
Review №40

This is the place for high end modern and contemporary furniture at realistic prices. I purchased Italian living room, dining room, and bedroom pieces from Neo. The Calligaris line Neo carries is superb and they have good access to just about any furniture I found on the internet, and met or beat the lowest internet price.They arranged for out-of-state delivery with a highly professional and personable shipping company. There was some hidden paint damage to one piece of a bedroom set. Neo ordered a replacement to resolve the issue. Its refreshing to see a furniture store that stands behind their merchandise and provides service after the sale.

Mi
Review №41

We have been buying all of our furniture from NEO Interiors for about 7 years. The quality is top notch and so is the service. They carry very contemporary and modern lines and the furniture easily accommodates to both houses and apartments.Once in the store you should realize that you are not in just a furniture showroom per se, rather in a boutique, where not every piece of furniture is displayed. But use your imagination; they have lots of catalogs, samples, swatches as well as interior designer services.I find their prices to be good or better than most of the other similar furniture stores. Theyre more expensive than IKEA, sure, but you should not compare them with IKEA, Bob’s or Jordan’s. Some lines (Rossetto, Gamma International, Euroform, Presotto) are comparable with product lines from Roche Bobois, Montage and Ligne Roset, but without the “Downtown Boston” price tag.Each delivery weve had from NEO was on time and the delivery guys were friendly and respectful. Sometimes theyre even funny. Sales people are very knowledgeable and not at all pushy. I highly recommend NEO Interiors.

Vl
Review №42

Great selection. Loved it.

Pe
Review №43

Cool stuff,great service!

P
Review №44

It is the worst experience which I ever had shopping at the store service person was rude and unprofessional I would never recommend this door to anybody

Ha
Review №45

Nice people but expensive. They also need to have some more furniture available for the stuff in the cataloges. They need to update their show room because most of what is there are chairs while on their website they offer a variety of furniture. Sweet and upscale place, but the prices are high and he has no furniture. I wish they exhibited after a little more.

Ve
Review №46

Good furniture store, great variety, for every taste

Information
94 Photos
46 Comments
4.2 Rating
  • Address:279 Worcester Rd, Framingham, MA 01701, United States
  • Site:http://neo-furniture.com/
  • Phone:+1 508-270-1010
Categories
  • Furniture store
  • Bedroom furniture store
  • Sofa store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–5PM
  • Wednesday:12–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
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