Have shopped at this location at least 3 times with no problems. The best times are mornings during weekdays. Bought a bike online w/ same day pick up, the process was smooth. Bike was put together already, no charge. Staff loaded it in my car. The store is older, but its always clean and neat.

Great prices plus additional discounts

Tidy store. Well lit. Good selection. Helpful staff. This was the first time taking our little girl to a toy store, and she definitely had lots to look at! She didnt seem to mind that we were just there to get a mattress.

Ive always liked going here. They have a lot of stock in almost everything and they are pretty professional. Although you cant buy a nintendo e shop card with a gift card, which is kinda weird. But overall I think its a pretty good place to go for toys. I am sort of sad that they are going out of business 😢. This store has been around for a while and had a good run. But in my opinion great store. 4/5

Always a fun place to be. Ive been going here for years. Its changed a lot but what hasnt. Staff have always been friendly and willing to help.

Its a Toys R Us. Selection isnt that mind-blowing, sort of light on staff (which I prefer, honestly). Kids like it a lot. Decent amount of stuff on display, decent variety, pretty good Lego selection. Much better toy selection than Target or Walmart.

I Love this Toys R Us! They are Well Organized and Well Stocked. Its Always Fun to Shop at this Store and New Products to Discover.

Love the staff here. They have watched my son grow up. Feels like visiting friends when we go here. Being able to talk face to face with someone about questions we have, or an item we are searching for is great. Very sad to be losing them and the store.

Always overpriced even during going out of business sales. Its no wonder they went bankrupt. Thru the years might have had 1 pleasant interaction with an employee. Overall just happy they are gone

They typically have a lot... but its overpriced. Even with the 40% off most items for their going out of business sale, most items are now about the normal price you pay at other retailers. Some items are a good price, but its typical of a going out of business sale... occasionally you will find a good deal.

Love taking my grandson here, but that is coming to an end because they are Closing all there stores! Going to miss ToysR Us alot !😢😢😢😢😢

Bad customer service.I bought a bag of baby doll accessories from Amazon for my girl. It came in a damaged bag, some items could fall through a hole. And we were told that we can return it in local toys r us.We return it and got $10 refund.The lady said thats the price we paid to Amazon. We told her that we paid $14 not $10. She didnt care, and just pointed the scanner in from of her and said I scanned it. It showed $10, thats the price you paidBut its wrong! We paid $14!She repeated it again and again seemed like that magic computer never made mistakes.So we asked her to cancel the return. We could return it to Amazon. The answer is no way.

Will always love you n be a toys r us kid bye felicia

If you need help will you come to the store ask for Brian hes the best!

Love this place, going to miss all the memories from my childhood and with my children. Another legacy gone!

Its a shame they are closing. Really had a great time walking around a being a kid.

Great deals, friendly staff and easy location to access. Soon this place will be closing permanently, so go and shop there soon.

Could not have asked for more during my shopping trip. Ann was terrific offering suggestions and pointing out popular and new toys that are available.

Helpful staff, great selection on hand, and no long lines. Also they still give the kids ball one on their birthday as Jefferies guest.

Great place to get toys. Will miss it.

I love going there but now it is just an Important part of history now😩😩😩😩😩😩😩😩😩 RIP TOYS R US

Expensive but does not matter anymore going out of business

Plenty of staff & theyre willing to help find what youre looking for

The best possible service is at Toys r Us. The employees are always very nice and helpful

Store was clean and orderly.not many checkout lanes open and the staff were there and thats it.good selection and fair prices for retail

I have to say I am very disappointed with Toys R Us and the lack of respect and safety for its customers. I do not know what the policy on handling certain situations are but what me and my young daughter and husband witnessed... I hope was not how things are supposed to be handled. As we approached the checkout lane and waited to be rang out we witness several employees running around through the front of the store than hollering out to what appeared to either be a security officer or maybe even a police officer as this man than took off toward the back of the store running . The other employees were running around at this time ...as a parent I was concerned and my young daughter began to become upset asking what was going on. At that time we witnessed a young man burst out through the front doors practically taken the glass door off as the employees begin to run and chase him and again yelling where is the officer. I was beyond frustrated at this point that my 8 year old daughter was witnessing this and that these employee would put customer safety in harms way for a buck. My number one thought was what if a customer had been walking through that front door at the time this young man stormed out of it . Do you think he cared if he had knocked someone over or injured someone in his flight ... No! What if this young man was armed ? I have worked retail and I was never informed to handle any situation in this way . A child should never have had to see or witness something like this in a toy store . I have called and spoke with a manager at the store because I want them to know that this Frederick Toys R US needs to re think the way they handle a situation the next time it occurs. As we left police were already arriving and maybe this should of been left to them not the employees who clearly didnt know how to handle the situation in the first place . For a place that is suppose to be child safety first this store should be ashamed !

Great place, but the company is going out of business so there is no point in elaborating. I will certainly miss this staple toy store.

Missing it... never grow up.

Store was good. Now closed.

Not much staff present to help. Clean store with good selection.

I just LOVE Toys R Us.... Point blank and simple

Ill miss you toys r us! Sad that my son wont be a toys r us kid :(

We found everything we went for and they were very helpful .

Nerf items were in stock short of the female ones. Did price match amazon but only on 2 of each item, but I did put back half of what I was intending on buying because of the 2 item limit. So I guess Toys R Us lost out.

Going out of business! The sales were okay.

This store had a lot of toys as it should be. Taking a star off because it was hard finding what you wanted and there were not enough staff to help you.

Lots of toys, but always expensive. Rarely find things cheaper than Amazon.

Gonna miss these classic toy stores

Sad to see it go. So many memories!

Not to kick a horse while its down but they are suppose to be on a liquidation sale but theyre prices are still high! Geez!

All the toys r us kids have disappeared

About to close good deals

It was a good run.

I believe 6/23/18 Is the last day, the staff is still very friendly, so sad to see the store go

They decided to go bankrupt :( RIP Geoffrey...

Clean and over priced, but all Legos are expensive now!

Everything is on sale because they are going out of business.

So sorry they are going out of business.

Sad to say Sunday the 24 is the last day .

Great customer service!

Sad to see the store closing.

Gonna Missed It 😢

Goibg out of business.

This ToysRUs is lacking in the baby department compared to the Hagerstown store.

Staff is always helpful

Sad to see it close

Suck they r closed now

Buy buy before its gone

Boo on toys r us

Overpriced even for clearance.

I will miss you!

9 days left :(

Great Deals

Sad face, store closing

About to close permanently...

Almost never an employee in the electronics area.

They have toys upon toys...

Not allot of toys

Run of the mill Toys R Us.

End of an era

Amazing!

Toys!!!!!!

Ami I like this place because there are many toys and for the attention

H g