They took forever to fix a simple body issue and stole several items from my vehicle. When confronted about the items stolen they refused to look into it and denied any responsibility. DO NOT THIS THIEVING AND SKETCHY SHOP!!!

Zach and his crew are great! Always a perfect job!

Let me take a moment to update a previous review. I first went to Suburban Auto for body repair after an accident. I was initially irked when my AC was not working properly after picking up my car, even though it had worked after my collision, so I gave a poor review. However, the company actually reached out after my poor review and were happy to fix my AC. In fact, they did it in a fast, timely manner and got me back on the road. I had mentioned I was upset because I have a newborn baby and I cannot drive my car when its hot inside my car. I want to take a moment to express my gratitude for Suburban Autobody, and I am so impressed with their integrity on ensuring customer satisfaction. I would highly recommend this company to anyone, and I for one, will gladly use their services again. Thank you so much Suburban Auto for taking the time to ensure that I was happy with your services. Your body work and paint job is one of the best I have seen.

I hit a deer with my car and my insurance recommended Suburban Autobody for my repairs. They did a wonderful job and the staff was awesome!!!!!

I hit a deer going 55 mph with my practically new Escalade. Suburban gave me red carpet service! From working with my insurance company, getting the car in and helping me get a rental. The repair involved the bumper, headlights and also the camera system and cruise control. Not only was the repair done in record time, my truck was cleaned and looked brand new at pick up! Only body shop I will trust!

Outstanding professionals!!!! If you’re taking your car somewhere else you’re wasting your time, money, and likely patience. The care, cost, and efficiency I wish these gentlemen work is second to none. Awesome small business ....

Awesome customer service and best body shop experience Ive personally had. Even without going through insurance, the shop was very pleasant to work with and worked with me to get what I needed done performed in a reasonable time without breaking the bank. Quality of work performed was great and saved me a ton vs getting work done anywhere else.

BEWARE AND RUN, This shop was the worst shop I have ever experienced working with. They were totally incompetent on working on my Volkswagen eos, and instead of admitting to not having experience on working on this vehicle. They ruined a beautiful car that they had for over a month and is still not repaired properly. I was referred to this shop by my insurance company, who I trusted to have my car in good hands. What a crippling experience, after paying my deductible and several attempts on repairing my car, my door panel was damaged, my window is not installed properly and my car was deemed totaled, because they just did not want to deal with the damaged that they caused due to their incompetence. Please do not trust this shop. Run if your insurance company refers you to this shop. I suggest that you find a shop that you can trust. And entire staff was rude and inconsiderate. Only interested in getting paid.

Fixed my fender and did an amazing job a color matching it

I had body work done here to my Nissan Maxima after an accident. It took a little longer than expected, but you cannot tell there was ever any damage.

Suburban AutoBody is absolutely incredible. They have went above and beyond for us. They did incredible body work on my car and repairs from my car accident. They looked over my car countless times after with questions that I had and always was upfront, honest and helpful. I would recommend them time and time again. They truly care about their customers.

Excellent customer service.. Professionalism and they went above and beyond what I expected..

Great service, very professional, highly recommend.

****ABSOLUTELY amazing job****. Took my Audi A7 here to get a rock chip taken out of the hood. They were EXTREMELY ethical and upfront the entire time!! Car was ready when promised. This is the ONLY place I will take my car to get work done on in the future!!! Sergio was TOP notch!!

Fantastic customer service and workmanship.

Phenomenal job guys. Excellent work that exceeded my expectations. Very nicely done.

Zach and the entire team is extremely professional and will make sure your vehicle looks brand new when you pick it up!

We hit a deer in our 2012 Mazda 5, Suburban fixed the damage and the car looks better than new. When I was calling shops most were a week out, but Suburban got us in the same day and took only a little over a week. They were great to deal with!

Not the body shop I normally go to but my insurance company said they would guarantee the work for life and upon getting my car back they had it detailed and looking better than ever. I highly recommend these guys and I certainly have no issues with recommending them or ever using them again

Quality and attention to detail is excellent. I have inspected several cars out of this shop. All outstanding work. Richard Taylor-DVAC

At Suburban Auto Body we strive to perform the best work possible in collision repair, however we can not control if a car has been in a previous accident or has major previous mechanical issues. We perform work for insurance companies that is caused by the accident. The Insurance companies will not pay for old damage to a customers vehicle or replace someones transmission if the rear bumper only had a scratch on it. If there is ever anything wrong with a repair that our shop has performed, it is backed with a lifetime warranty. We have Two locations to better serve you. As much as I would have liked to fix this customers other issues, the insurance companies denied her damage and instructed us only to fix her bumper cover.

When I drove a company vehicle, I was required to take several vehicles there for various repairs. They always did good work and the vehicle was always ready when they said it would be. I no longer drive a company vehicle, but due to my prior experiences with them, I chose to take my personal vehicle there for repairs.

My car bumper was badly smashed by a hit and run driver. I went to this shop and they completely replaced my bumper within 24 hours. It looks beautiful, matches perfectly and my friends cant believe I had it fixed so quickly. Best part was they were much less than their competitors. I will go back in a heartbeat! They even washed the car!

Awesome people the best body shop in Fredericksburg Virginia

They did a wonderful job fixing my car. Highly recommend this shop!

Best shop in the area! They take pride in their work, fun easygoing and professional!

Great work. Fantastic communication. Very professional.

These guys had 2 chances to fix minor damage for an insurance claim and STILL didnt get it right. 1st time I got the car back bumper cover fitment was way off, there was buffer compound all over black plastic pieces where they didnt bother to clean it off and the tail lights didnt work because they didnt bother to reconnect the wires! The trunk rubbed and some of the damage wasnt fixed so when I saw how badly the rest of the body panels were out of alignment I sent it back. We got the car back today and the first thing I noticed was that the passenger side body panel alignment was actually worse than it was before it went back the 1st time so imagine my surprise when the insurance company told me THEY TOLD THEM TO FIX THAT ISSUE BEFORE CALLING ME TO COME AND GET THE CAR!!!! Now I have to spend more of my time to go to another shop to get the issue resolved - AVOID THIS SHOP, THEIR WORK IS SUB-PAR! Update: They also forgot to reconnect the tail light the second time too!!! THIS PLACE SUCKS!!!

If I could give this place 0 stars I would. My car was in a front end collision/accident in the beginning of march (March 6th). I got it back at the end of April. Within two days of getting it back the check engine light was on. I brought it back along with a lengthy list of various things wrong with it (to include the horn not working) I got it back again at the end of May. When I went to pick it up the second time, not a word was said to me & all they did was hand me the keys & give me a dirty look (while being in my military uniform). Fast forward a few weeks & I go to put windshield washer fluid in my car & all of the fluid I just poured empties out onto the ground (the windshield washer fluid reservoir was clearly broken) so I call my insurance company & I tell them I do not want to bring it back to suburban. So as of today (Jun 19th) my car is still in the shop STILL being fixed for multiple issues that suburban couldnt be bothered to fix. The mechanics at the new shop my car is currently at told me I dont understand how this last shop missed this stuff, most of the issues are such simple fixes. DO NOT bring your car to them. They are rude & lazy. They will make you feel dumb for voicing your concerns for your vehicle. They are also highly disrespectful. I do not recommend this shop whatsoever. Please save yourself the hassle & go elsewhere!!!

Very helpful and patient employees

Excellent work! Attention to detail was outstanding.

Great job and honest and professional

Heard about them from a friend and was very satisfied with the work they did to my car! 100% sure I would recommend them to others.

Great company that does excellent work!!

Dropped my car off here after it got rear ended while parked. These guys were scheduled to have my car completed July 1. July 8 I was told my car was ready. Fish eyes, pitting, orange peel, overspray, runs, drips, waviness and even leftover rubbing compound was the end product for them. They blamed the fish eyes, pitting, orange peel and waviness on the carbon fiber trunk I provided them with that was already primed. They obviously didnt prep the trunk any further and just sprayed on top of it making the comment, hopefully this is good primer. They claimed that they put a lot of extra, free labor into prepping it. Yeah ok. The trunk simply should have been sanded, filler primed, blocked, filler primed, blocked, painted. Guess this is a foreign concept. And none of this could be fixed because of the condition of the trunk. This is a BODY shop. So if my other car gets rear ended and the quarter has to be replaced, this is the shop that could potentially replace and repair the structural unibody? Of the car my 1 year old son rides in? How can you trust a shop to repair something like that when they cant figure out how to properly prep carbon fiber? Also, the paint doesnt even match. Can they match paint? No. Can they paint carbon fiber? No. Can they paint plastic (my bumper has waviness)? No. Can they paint metal (quarters have horrible orange peel)? No. I spray painted an old beater car in my garage with better results that this places professional work. Its an amateur shop in cahoots with insurance companies. Nothing less, nothing more. Look up Rosner or Pohanka collision centers for a better, quality alternative.

Great service and staff, hit a deer at 55 with my truck and completely smashed the front end. They worked with my insurance company and had me back on the road in no time.

Good people to work with

Great service

Friendly service

Great customer service

They took care of me when I was rear ended. Been coming here ever since for repairs. Sergio is the man!

No

Smh