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Platinum Auto World
96 Fleming St, Fredericksburg, VA 22408, United States
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Platinum Auto World
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Ca
Review №1

Excellent establishment to purchase a vehicle. Wide selection of quality vehicles for a great price. Their sales associate Freddy was very polite and honest!! He tended to my every need. I would highly recommend this dealership to anyone I know for any type of vehicle. I am a very happy and satisfied customer. I can not say enough kind words about my experience with Platinum Auto World. Thank you for the great truck.

Ja
Review №2

I fully recommend Platinum auto word for your next purchase. Buying my truck from them was the easiest and best experience Ive ever had buying a car. And believe me Im 57 and have bought my fair share of cars over the years. working with Freddy & Gary was a pleasure. They are top notch. And my truck is a great vehicle, it even made my mechanic jealous. I would give them 10 stars if they went that high.

La
Review №3

Freddy made the entire process, from initial inquiry until driving the truck off the lot, absolutely painless! He went out of his way to answer questions and address concerns. Buying a used vehicle can be a stressful process but his knowledge and patience took away any anxiety. I will absolutely use Platinum Auto again for future purchases!

Ma
Review №4

I would highly recommend Platinum Auto Group to anyone. By far the greatest vehicle purchasing experience I’ve ever had. Freddy and Gary are great to work with throughout the entire process. I live four hours from the dealership and Freddy was able to work out my trade in and loan details over the phone before I made the trip down to test drive my dream truck. He made sure I wasn’t going to be wasting my time with such a far drive. Made it down there loved the truck and had a great buying experience. Will definitely be referring them to friends and going back for any future truck purchases.

Pa
Review №5

We recently purchased a 2006 Ford F-250 from Platinum and were frankly surprised at how friendly, casual and easy to work with they were. Absolutely none of the usual used car salesman stuff and zero pressure.

Je
Review №6

Gentleman was very nice and polite. Ive had my truck a month and no problems. Great selection and decent prices

Je
Review №7

Freddy and Gary were a pleasure to work with. There was no pressure we shopped around at our pace was able to find an amazing truck and after the test drive just loved it. They got everything ready while we dealt with our financing. The signing took only about 15 minutes of our time the fastest ever. I would definitely come back when I need another vehicle.

Ri
Review №8

Just recently got a Toyota Tundra from Freddy, and he was amazing to work with great customer service and fast turn around time getting everything done and out the door. I would highly recommend him when looking for a vehicle weather he has it on his lot he will find you one or lead you in the right direction. Thanks again Freddy

Ya
Review №9

The hype is real! The dynamic duo of Gary and Freddy delivers. I wish I had found them sooner, they offer a no hassle car buying experience and they dont have a million dollar processing fee like other auto dealers in this area! I purchased a vehicle last week from Platinum Auto World and would usually wait longer to post a review but did not want it to slip my mind. They deserve all the great reviews you are seeing. If you are looking for a vehicle I strongly recommend giving them a try!

Al
Review №10

Great inventory to choose from. Salesman very helpful.

D
Review №11

Well it was awesome experience Smooth transaction as wellVery nice helpful ppl out there freddy did well and great Effort all the way and also the bossA pleasure to deal with folks ! five stars !Thx

Mi
Review №12

Great dealership to work with! They have a quality inventory and are more than willing to work with you and help you out. The service doesnt just end when you drive off the lot. They really stand behind what they sell. I would highly recommend to anyone.

Ca
Review №13

My husband found a truck on the Platinum Auto World website. We worked with Freddy. From the moment we walked in they were friendly and not pushy. Freddy stayed late to work with us to make the deal happen. We are very pleased and ended up with a great truck.

Br
Review №14

Good selection of vehicles and good people. Bought a used truck from them. They stayed late into the evening to accommodate my schedule when picking up the vehicle. Very friendly and straight forward. We quickly were able to negotiate the terms of the deal without the typical games most dealers play. I would recommend them to a friend.

Br
Review №15

This place is great. The guys are down to earth and are willing to work with you. They go to the extent of helping you even after you purchase the vehicle your looking for. By far the best experience Ive had buying a vehicle.

Ro
Review №16

My husband and I had been on the hunt for a used Chevy Avalanche and had been to a few used dealers in the area, which weren’t good experiences. We finally found one that seemed perfect at this place. So we went and checked it out. They were extremely helpful and knowledgeable about the history of the car, where it had been etc. We drove it around for about 15 minutes and loved it. Freddy was awesome and got to work right away to make sure we could get this truck the same day. He stayed past hours on a Saturday to make it happen and was professional and fun to talk to while we waited around for paperwork. This place worked with us, did everything they were supposed to do and more. Freddy even helped us polish up the plastic on the truck and put air in the tires after spending the entire day working on getting it for us. We definitely recommend Platinum Auto World of Fredericksburg!

Ad
Review №17

From choosing the vehicle, to staying late to accommodate my work schedule, Freddy did a wonderful job. All of the paperwork was complete at the time of delivery, ready to sign. The communication through the whole process was top notch. I highly recommend Platinum Auto World.

Mi
Review №18

Freddy did a good job. Heade himself available after hours for me since I called after they were closed. I live 150 miles away and he gave me a gentlemans agreement when I asked him to hold the vehicle for me to givee a chance to look at it even though he had other potential buyers and that was pretty stand up in my opinion. I got a good vehicle at a fair price and he kept his word.

vo
Review №19

Gary was extremely helpful and the entire experience pleasant. He went above and beyond by meeting us in the evening on a Sunday. We got a great truck at a great price and could not be more pleased with the entire transaction.

Al
Review №20

Freddy is a GREAT guy to work with! As someone who has been on the technician side, and service writing at a dealership, Freddy is on top of things! No hassle, and very quick in and out with the truck I wanted! Honest guys with some great vehicles at great prices. Don’t hesitate to buy from platinum! Find Freddy and you will be taken care of! Will be checking here for vehicles in the future before I look anywhere else. Thanks again guys, I really appreciate the easy buying experience I had shopping with you all.

De
Review №21

Owner very nice. Makes the whole experience easier and better on buying a vehicle. Very reasonable on pricing. Love my van. Thank you so much

jo
Review №22

The owner is very nice and HONEST! We actually ended up not driving away with a truck due to it having to go into maintenance to get something fixed and he refused to let us take it home. Would highly recommend buying a truck from here. Will be calling back regularly to check inventory!

di
Review №23

Awesome experience with theses guys easiest car buying experience I’ve had. The truck was everything they said it was. I would defiantly buy another vehicle here.

Do
Review №24

They are straight up no beating around the bush . If you want it take it if you don’t ok they are not trying to sell you in a truck or car I think that was the best part . Super fair and after you buy from them they don’t just shake your hand and had nothing to do with you they are willing to help you find some parts and accessories .Hands-down these guys are going to be the people I will use the next time I buy another vehicle. Thanks guy

Ch
Review №25

Defiantly would recommend Platinum Auto World! If you are looking for a dealership to treat you right then go no further because Gary and Freddy know how to treat there customers! From the moment I called up there to get a little bit of info off a car I seen online to when we walked out of the dealership! These guys had the vehicle ready to go and I didn’t even call ahead to give them a heads up I was coming! Very satisfied with how things looked online, which made it even easier when I went to see in person. Made my car shopping easy!* Thank you guys! I will defiantly be coming back next time we are in the market. And really appreciate all the extra things you did for us!

Je
Review №26

Seem nice but delay in giving you a final price. Talked with them for more than a month on a vehicle. Once we reached a deal I went through their preferred financing and while I was finalizing that paperwork, and after they issued me a purchase order, they sold the car out from under me. Buyer beware. Get everything in writing.

Na
Review №27

Great experience. Drove from Va Beach after seeing a vehicle I wanted online. Met with Freddie on a day he was scheduled off. Great place if I purchase another vehicle definitely going there.

An
Review №28

I gotta say these guys were great! Large military family here who were in search of a good towing rig. I happened to come across a 1999 F-350 7.3 they had advertised for sale among the others I saw on their site. Drove in from DC to see their awesome inventory in person and was quite pleased with what they had on the lot. Freddy (Sales Specialist), left me to it and I roamed the lot with access to all the vehicles with no one standing over my shoulder. I was able to take my time looking over the vehicles at my pace with no pressure to hurry up. I test drove the truck for about 35 mins and was able to get up to speed on the highway just a few mins from the dealer. The prescribed test drive route has everything you need to get a good feel for a vehicle and I was allowed to test drive that alone as well. Which again, is always nice... giving me the peace and quiet I need to focus and make a sound decision on an investment such as a vehicle purchase. Vehicle had no issues and was everything the ad said it was and then some. Freddy spent an entire day running back and forth from the bank and the dealer to get this deal sealed. They were very accommodating to me and my family and made sure we got what we wanted. I also brought a vehicle to trade in as well and the offer they gave me was more than fair imo. I am beyond thankful for everything Freddy and the Owner did for us to make this work to include hooking us up with some Platinum Auto World koozies and shirts. Thanks for the awesome truck guys!

DO
Review №29

I have purchased used cars most of my life. Therefore I have dealt with a lot of used car dealers. I have never been so well taken care of as I have with Platinum Auto. Gary and Freddie have gone over and above to take care of me. You will never receive better customer service anywhere else in Fredericksburg!

As
Review №30

Great dealership to do business with!! Great selection of vehicles!! Great prices and such friendly guys to help you!!

Ch
Review №31

Amazing service great people I love love my new truck

Di
Review №32

Awesome salesman, definitely know how to treat a customer and a great deal on an awesome truck, 100% recommend!!! Definitely worth the drive from PA

Br
Review №33

Process could not have been easier. Gary is top notch

Jw
Review №34

Truly fantastic service before and AFTER sale. Zero pressure to buy, quality vehicles at below market prices.

ch
Review №35

Dealing with freddy was quick and fast! So far great place to deal with and highly recommend!!!

Kr
Review №36

There is a reason for the lack of reviews on Yelp. As they are requesting them be removed as mine was earlier. As a struggling military family we are very disappointed to see our vehicle on here, intended to sell to someone in need and instead sold to him. He said he was buying it for his son and we had a friend who needed the truck much more we would have sold to for a lower price had we know he bought the truck just to sell it over double for what he purchased it from. This feels very dishonest and had he know it was worth so much more he should have been honest. All of the information on here is true and I am hoping this doesnt get deleted again as the information on here is 100% true.

Ke
Review №37

Always great service have purchased numerous vehicles from them and will continue in the future. Very easy and prices are lower than others without the haggle.

Je
Review №38

Great selection of cars & truckseasy to work with great customer service Thanks

Ca
Review №39

One of the worst treatment a customer can receive, first they tell you that they have the car and it is available then we you are there with the cash in hand (full payment) they tell you they dont have it and the guy is treating you like you just insult him and with a racists attitude.P.sThere are better dealers around and not rasist

Ji
Review №40

First they will make you waste a whole day by keeping you in their dealership making you think the accountants and the financier are busy with their customers.Second. When you finally get to finance your car they will add on about 15 grand on a 30 grand car.So basically the wait time is a trick for you to get fed up and buy the car regardless of how much they added up to it because itll make you say *i wasted a whole day so I might as well just get it now*Oh and dont forget they charge you 3 grand if you ask for a car fax report.

Jo
Review №41

Would not even return my call.

Aa
Review №42

This was one of the smoothest vehicle purchases I have ever had, and I have had plenty. They did everything they said they would. I would buy from Platinum Auto World anytime!!!KOODOOOS TO PLATINUM!!!!

Information
44 Photos
42 Comments
4.4 Rating
  • Address:96 Fleming St, Fredericksburg, VA 22408, United States
  • Site:https://driveplatinum.com/
  • Phone:+1 540-898-8300
Categories
  • Auto broker
  • Car dealer
  • Truck dealer
  • Used motorcycle dealer
  • Used truck dealer
Working hours
  • Monday:10AM–4PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Payments
  • Credit cards:Yes
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