I really enjoyed my experience, everyone was extremely helpful and polite. Its always a surprise when youre treated in such a caring manner with a true sense that they want to help you! THANK YOU ALLAN LEWIS
Great selection of books, toys, games for kids. A little Cafe thats good to eat at. A little over priced my option but really cant compete with Amazon now-a-days.
Its BAM! Lots of fun non-book nerdy stuff. Lots of used books. Clean.
Beautiful book store. Great selection in all departments. Great prices. Friendly staff
Love the experience of browsing through the books. Missing the selection in the technology section. Unfortunately the demand for technical books has moved over to digital format. One of the few places left to browse!
Love the variety of books. With a wonderfully inviting atmosphere. They carry a large variety of novelty merchandise as well. Everything from horror to fan fiction. Which is awesome if you love that kind of thing. (I Do, keep adding Potter stuff please!) The store is clean and well laid out. It felt like if Barnes and Noble had a lovechild with Hot topic then this would be the incredible result.Whether its stopping by to check out the Harry Potter section, checking out the latest horror memorabilia or just finding the next book whos pages I can get lost in, this bookworm will keep coming back for more!
The staff is very helpful. I left with 5 happy kids. Thank you!
Such an awesome place. There is something for everyone. Huge selection of books and fun gifts. Also, a cafe!!😍👍 my son and I love going here! Great for kids and families to visit or even someone solo wanting to escape into a great new book and treat themselves.
Very small nonfiction section, huge religion section. Great manga selection, though.
Manga...Manga...Manga. Isle after isle of Manga books and 90% of customers in the Manga section. Store is great ... Good book and game selections but all I have thought about for days since leaving there is Manga. Why are young American adults reading Japanese cartoon books? Manga ... Manga ..Manga
Great selection of books and outstanding customer service!
Good customer service. Never have any issues if I need to do a return.
Horrible staff! Their attitude is beyond unpleasant and unprofessional, specially one of the ladies on the check-out counter. I was looking for a book and they didnt have it available, the lady told me she was sorry for the inconvenience and said she could place an online order for me with FREE shipping. I said great, and agreed. When I was ready to pay she then wanted me to pay for the membership in order to give me free shipping, to which I told her no, because she didnt said anything about a membership (which was more expensive than the actual shipping). She then gave me an attitude, and refused to give me the free shipping she had already promised. I, then, went to their online portal to order the book and their service was still horrible, took almost 3 months to receive the book that the website said was on stock. Never doing business here, my advice: go to Barnes & Nobles, never had a bad experience with them.
Awesome place and great costumer service
Sell your used books, get cash. Buy used books!
Support your bookstores. This one has a ton of great stuff for kids who like to read.
Great bookstore with a little something for everybody!
Always my favorite go to book store!
Has every book you could think of, I ended up getting a book that looked really good at a great price when I didnt even plan on getting a book at all. Love the place too, very clean and has an amazing and large variety of books.
I generally shop for books regularly on Amazon or at the Central Park Barnes & Noble but today my daughter and I decided to stop here. But I was quickly reminded of why I do not shop here and have only gone to this location once or twice before since they opened.The assortment of items seems to have improved but the service is still below average. No one greeted either of us and the two women working on the salesfloor were standing super close to us and said absolutely nothing. Both women literally walked in front of us and didnt say hello or bother to ask if we needed help. It was very rude and quite unprofessional.When I got to the register to pay for our books, the young man was friendly and I thanked him for being pleasant as I mentioned no one had greeted us etc previously. He then turned stone faced and said nothing, no apology, no I am so sorry that you had that experience.Needless to say I will be spending my money at Barnes and Noble where the staff is friendly and helpful, or on Amazon where I need not encounter individuals who cannot be bothered to display basic manners.
Quiet, nicely maintained for covid guidelines. Friendly staff. They have EVERYTHING. I think prices are sometimes better than Barnes and Noble.
This is a great place to find so many nice gifts or cards, ie puzzles, books etc.I get gift certificates for kids and let them go for it! Also nice CoVid seating to peruse books and magazines.
Thus place had so much amazing books nd items.
A good selection of different kinds of books. However I use a wheelchair and it can be very difficult to fit between aisles. I dont even bother trying to look through the middle section.
This is the best book store. They have such a wide selection and I never leave empty handed.
Always find what Im looking for and more! The employees are super helpful
Great selection, great price, the layout was a little odd at first glance.
Extremely helpful, had exactly what I was looking for.
The staff helped with finding my book! Thanks!
Close to the Spotsylvania Towne Center Movie theater. Helpful customer service representatives. Millions of Books.
Very cool, love manga, cash money
Enormous selection, engaging staff and a peaceful environment to browse literature from and about everywhere. Im a big fan of graphic novels and comics. The selection is great for a chain store. I can spend less and get lots more than one might expect from a retail chain. Always have great discounted books as well.
They told my husband they will buy used books, used books they resell for nothing less then $10.00. He brought 15 books, well known authors all in mint condition, as were the dust covers. They offered him .20 a book. Mind you they told him they would buy them for $5. I told him to be prepared for a low ball offer, but .20. They lost all of our future business.
Always clean with great deals and selection is wonderful with a good variety!
They always have a great selection of books and magazines and interesting toys.
Always fun to wonder around. New & used books, great coffee, can always find a deal. Perfect place to find a gift. Only wish is that they would clean the kid corner a bit better (like carpet clean) and easier to find a price when no sticker.
There manga section is very swag
I love the store, manga collection is really good but I do wish they had more haikyuu volumes past 38
Beware of the magazine scam when you check out. Would you like a free magazine? Sure whos doesnt want something free. Until they charge my card I used at the store $82 bucks for 2 magazine subscriptions. Seems when the nice lady checked me out she failed to mention I was going to pay for them 2 months later. My fault, I should have known nothing is free, but it would have been nice if I was warned.
Before, I had simply passed this place by without ever stepping foot inside of it, but after FINALLY going there today with my 2 nephews and niece, needless to say, well be coming back next week. We went there because it was Batman Day, and I wanted to take the kids to go see what they had to offer. Man! I was blown away by this place! The stuff they have there, and the ambiance is so much more delightful than Barnes & Nobles. They have magical spell books on their door handles for Petes Sake! Lol. Yeah that might not seem like much, but lemme tell ya, its those little things that make the difference. The staff was very friendly, and helpful! The layout was great for grabbing a book, and literally sitting on some comfortable steps to read your purchase. It was great! Then to top it off, they have comic books for sale as well. It was truly a place where a comic book aficionado like myself, and a Do It Yourself type of person could go in to get 1 thing, but get lost easily by the many other things offered there as well. Youve got to come see this place! You wont be disappointed.
Always great to go and browse, plus they always have some discounted books.
Needs to have more manga,
The location has a large variety of genres and lots of gifts. They have a really decent café on site for your reading and sipping pleasure. Located across the parking lot from the Paragon theater and around the corner from the mall, it’s a great before and / or after stop in place. I recommend hanging out here sometime!
Good, big bookstore. They also have tons of used books which was a little unexpected for me as far as bookstores go. The only reason I rate lower than five stars is because the place didnt quite have a good enough selection of standard adult fiction books so there have been occasions where I have gone there and not found the books I was looking for. Id definitely recommend calling ahead and checking with them to see if they have what youre looking for (their website can be spotty too but thats not this locations problem).
Wide selection of books and a friendly staff. Its kept very clean and organized. I would recommend going there for you next book store trip.
Wonderful bookstore and great employees. Lots of book related gifts as well. Some are reasonably expensive but they are more elsewhere and they have lots on sale. Id say exactly the same if my baby girl didnt work there a couple of years and 2 nights a week. If she didnt, Id never have found the place but that doesnt change my review in the least. Oh, they have a non-Starbucks coffee shop too with lots of seating. REMEMBER TO TIP THE SERVER!
I seem to always find something no one else has, like this great Umbrella ! This was bought with my winnings from a cookie contest.Game of Thrones theme. They only had two and I showed my son and they wanted one too!So I was hoping they still had one. Sure enough. I would show image of cookie but its an image from the Viper
Love the store but mask policy is wack. Its only suggested not mandatory.
I love going there. The staff is always super helpful and genuinely enjoy helping others. Theyve all gone above and beyond for me many times. Best bookstore ever.
Great place
Great staff, very friendly and helpful. Huge selection of books! The coffee area is also nice; a great meeting spot for our writers group.
The books aren’t overpriced and you can trade in books for money. They do make sure the books are in almost perfect condition. A really good place for really well priced books.
Its a good place to find what yours favorite books and good price too.
Quiet place for coffee and books
Huge inventory of rare items and we were able to buy a Xmas gift for our child that we couldnt find anywhere else!
Went in to get two gift cards. Perused around the store. They have lots of stuff for all ages. Paige was fabulous at checkout. Very nice and helpful. I didnt fInd the newspaper section though. I just may have missed it?
This is one of my favorite book stores it has a great collection of books and collectibles. They also have a good selection of vinyl records for sale. The people here are super nice and very helpful.
I had to drive twice to the book (mind you its the holidays, a lot of traffice on this super rainy day) store because when I was in person two workers didnt understand what I was asking and instead of asking questions they just told me the items werent for sale. Neither employee asked me if I wanted to speak to the manger. I left, I had to be at other places for other gifts. After speaking to the manger on the phone, I was told the items were for sale and went back to pick them up. The manager was super friendly and very helpful.
Really peaceful, great selection, good prices
I love to disappear into this place for a few hours. Good selection of books. Wish they had computers to search inventory! Love the little coffee shop too to sit and read the great books you found.
A great place for some good reading. They have a nice lounge that serves teas coffee and frozen drinks. Lots of finger snacks.
Large selection for most genres. Good prices, friendly staff.
I loved it they fixed my phone in 30 mins good for people who are look for a easy and cheap fix
Whats not to like.....if you love to read, enjoy literature, find fun in and around books, then locally this is a treasure trove.
Really nice store with a great selection of items to choose from. Makes a great place for finding a unique gift. The store itself was very clean and so were the restrooms . 10 out of 10 would recomend visiting.
I always find something here!
One of the best book stores in our area.
Great shopping experience. Wonderful atmosphere. Wish they had more discounts or deals
Good bookstore. My only request is add a kiosk that will tell you where a book is, or to see if you have a book that Im looking for, instead of making us wait in line and have the employees look it up.
Very clean, BAM is well organized and easy to lose yourself in if you love the book experience. We have been going here for at least 14 years. They are very cozy in their layout and in my opinion do not feel like a chain. Rates are comparable and sometimes better. Its all about the feel and texture of books as well as the escape they provide by roaming through the pages of imagination and worlds. BAM provides a great escape and turn off of all the electronics around.
I love bookstores. People working didnt seem to be the friendliest. Nobody asked if we needed help or said anything when we came in but when we were rung up they wanted to sell us stuff? If customer service was better they would most likely have more memberships and magazine subscribers but when you walk into a store and nobody says anything to me that makes me want to turn back around and go pay the extra $ somewhere else. Just my personal opinion. When I go into barnes in noble located in central park Im greeted. Asked if I need help with anything. Inform on different promos. Very different feel when you walk in the store. If I have to pay an extra $2 i gladly will because i feel like its well earned.
Im impressed that during an age of e-books a bookstore like this is still in business and doing well. They have a great variety of books and other products as well as a nice coffee shop.
Great store, awesome selection!
Extremely disorganized.
I can spend hours here
This is the best store in central park. Amazing service, great prices, and awesome books. They have pops, statues, music, and comics! Go here and enjoy yourself.
One of my favorite stores to visit to build my book collection! Ive managed to get a lot of classic novels for a very nice price!
I enjoy this book store for several years. Their magazines are sorted so we can find what you are looking for quickly.
Quite a few options for books. I was a little disappointed that they didnt have a sbux inside. There is a coffee shop though. The employees were all very helpful in answering questions and pointing me to where I needed to go.
I love the size and selection in this store, the staff are great. My kids love it which is great in a time of everything online
Well stocked, only issue is I am never offeres help by staff.
I used to frequent the BAM up at Dupont Circle before it closed. I like this one so much, Ive been known to make a long trip passing plenty of other bookstores to get here. Staff is friendly, selection is decent, plus they have a coffee shop.
Attentive staff, but becoming a member cost to much
Great deals and great staff!
Incredibly large store with a very good selection of books, anime, and fandom gifties. Even some records, and a cafe!
Widely diverse inventory from books to comics to gifts for everyone from infants to adults. Magazine section is large and comprehensive.
Good
Always enjoy my visits to BAM!
Wide variety of magazines, manga, books and games/toys. Huge collection of Pop heads as well as records/vinyl. Helpful staff also.
I literally forgot that BAM existed and I can say that I literally rediscovered it. I am thankful that I did, they have everything that a fan could ever want.
I mean...its books lol. Clean. Welcoming staff....good amount of sit space, if you just want to hang out...the only place I get books from.
Always great for getting the newest books but feel it could have more reference books
Amazing staff! Awesome selection! If I could give a hirer rating I would!
Book stores are rare these days. Large variety of literature including used books. Wish they had more places to just sit, read, and hang out a bit.
Excellent game section.
Great selection and good prices.
Always nice to buy a book for someone. Nice atmosphere.