Last night, October 13, my fiance and I went in to the Dollar Tree at Four Mile Fork location to purchase more candles for our upcoming wedding. We and another couple were the only ones in the store. I knew from the previous purchase of 48 candles, that I would need to take one of the candles to an associate, to have the number of the product, so she could get the correct one. I was in need of 24, which are packaged in the back of the store. The cashier, said We dont have them I had explained that I was there a few days before and was told there is a large inventory of them . The cashier then got another lady that was outside. Once inside, she walked to the office, opened the door, and went to a cart located next to the office to sort items. At first we thought she was looking for something on our behalf or was finishing a task, then help us.. Patiently we waited. After a minute we asked about the candles, and in a rude, authoritative manner raised her voice and said I am not the manager, and I am not going to dig around the back looking them. thats not my job! We in turn said that we were treated in a rude manner and would come back, or go to another Dollar Tree.
First time in a Dollar Tree and I lost my mind. Nice and clean store and everything was very organized. Nice selection. Really nothing to compare it to but I will go back.
Lots of low priced items but do not use the facilities there unless you have had a tetanus shot.
Nice. Long were kinda long. Other than that great
Store was fairly well stocked. It just didnt carry/happen to have what I was looking for.
Terrible customer service. I went in there to purchase over 1200 worth of stuff and it seemed as though the cashiers were annoyed by my purchase. They complained and didn’t bother to help rather behaved as though I wasn’t paying for it with it my hard earned money. It’s such a shame. If the store belonged to them, their family members or if they had a slightest heart for the store owners they would be happy instead they were upset. Shameful 😩
The store is lacking somethings (needed to be replenished), but overall it was clean and good service.
By far the cleanest and best selection Dollar Tree Ive ever been in!! Employees were so helpful on top of it!! I live in Woodbridge but will make another trip down in the near future.
Went to purchase Mthope.va church donation for the homeless children now living in hotels. At $1, I was able to go above and beyond. Especially happy to be able to donate name brands for them.
Clean store... got medium size reusable bags for shopping only 25 cents per bag.... good deal...they are green with the dollar tree logo on them...I already bought 10 of them myself!!!!!
Always surprised at the awesome merchandise I find and always walk out with more than I came in for. Never a bad experience. The only dollar store where everything is actually $1.
Clean and easy to maneuver. They are taking Covid-19 very seriously. Most things are in stock.
It was fine
Helpful staff.
It was great i found everything i was looking for and needed.
Today I went to get some 4th of July decorations for an event I was having at work and I picked up some decor that they had placed in the front of the store (really convenient) and I noticed everything was nicely placed, I found all my items fairly quickly and then I went to the cashier to pay and I asked for 8 balloons, she said she wasn’t sure if she had enough helium to fill but still said she could try and see how many she could get, she was extremely friendly and ended up blowing up all 8, I really appreciated that she went above and beyond for my needs and I am extremely thankful for people like her! I would have had to go somewhere else to look for some if it was someone else helping me. I’m just upset I didn’t get her name to include in the review, but I highly recommend this location!!
One of my favorite Dollar Tree locations. The store has a great set-up. The open aisles and clean condition of the merchandise, makes for a pleasant visit. Even if you fill your basket, its never scary at the checkout 💚. Some 🎈🎈 are filled, some are waiting for you to fill them. Love their glasswares, cards (2/$1.00) Seasonal items. And their staff are quick, professional, polite and will talk with you, unlike other locations that ignore the customer. Come check this place out. Save some major $$$. Best Dollar Tree, period
I dont have any issues with regular employees. My issues likely stem from store management and Corp policy. I was in retail and customer service for 40 years, I believe I know of what I write here. And so.This review addresses my pet peeve when shopping at Dollar Tree, and a few other things.I shopped at the Washington Square Dollar Tree for many years. The last two It was managed by Jeffery. He does a super job.The shelves were always neatly and fully stocked. He runs the store with all customers in mind. Including not shutting down a register in one customers face while blowing up balloons for another. Normally they would have a stock person do that and keep the registers open for all customers. Especially when its busy. Its poor service to make blowing up balloons more important than the next customer. What if the Grocery Store Clerk said Sorry you and your 3 items will have to wait 5 minutes while I load this customers cart full of grocerys into her car It sounds absurd, most stores have staff for that. Recently I moved and twice have shopped at the Four Mile Fork store. What a let down, the shelves are a mess, and lacking inventory. I couldnt find most of the regular items I often purchase. Even worse, I get in line with my nine items. (less than a minute to transact, likely.) I am almost politely informed that the clerk cant serve me because, she has to blow up 10 balloons. (thats five minutes, likely). The customer, who I find not at all at fault, says a heartfelt sorry. I reply its not her fault, that it is a store problem. I rebasket my nine items and get in line at the next register. Crossing my fingers that The lady checking out in front of me doesnt buy balloons. Ah she pays and leaves. But wait she forgot her item. The clerk is quickly out the door. I wait again, but dont mind that as much for a couple minutes. But now both registers are down. When I left the clerk seemed to be having trouble with the balloons. And Customers just had to wait. Dollar Tree do you have a clue. Your policy, your operation inefficiency, is causing a nice customer to apologize for you. Other nice customers to wait. Maybe I will come in a buy some balloons and demand you call a floor person or manager out of their office to fill my balloons. I can wait. Better I not inconvenience another customer, and avoid having to say I am sorry. By the way my forty year work career was almost all customer service, including retail.
They have rearranged the entire store. Hard to find things. Sure it will be fine once we get used to where everything is now located. Expanded the snacks section. Carrying more popular name brands.
What a great store with great employees
Very clean and organized. The lines always move very quickly. The staff is very friendly and helpful.
What can I say? Everything is a dollar!!
Fairly typical Dollar Store. There is also a Family Dollar and an Ollies in the same shopping center, So if you are looking for deals, this would be a good place to start.Slightly larger than done locations... Its still a little rough. The employees were in dingy shirts, and the whole store looked like it could use a clean up. But I guess you cant expect to much from a dollar store.
Everything a dollar so easy to figure what you spent. Most of the merchandise is off brand label but bargains can be found.
Great store friendly staff love that place
I expect to find more christmas decoration. I went for place mats and I didnt find any. 😞
The lines move pretty fast in here so you dont have to stand in line forever like at some of the others and the cashiers are usually pretty friendly. You can usually find what youre looking for if youre going here for something specifically from dollar tree because the shelves are always well stocked.
I have been going to the dollar tree in 4 mile fork for years the workers are helpfull
Very polite customer service on the phone.
Love this dollar tree the 2 cashiers that work there are very polite and helpful
Clean store, well organized. The nice lady at the register today was very polite and an efficient employee.
Never have 2 lanes open and always the same rude female cashier working.
The store was organized and I like the fact they are selling Hallmark cards now! 😊
Love this place
The cashier and staff were very friendly and polite...
Very warm welcome great services
Good customer service and great selection
Good place to pick up inexpensive items
Nice clean dollar tree.
I can get everything I need now at the Dollar tree for the low price of $1. They even carry some popular name brands.
Right price store
Always a fun experience.
It’s the dollar store, i mean come on lol
Everything is a dollar, but they were restocking so many shelves were empty.
Always getting great deals
They had what I needed.Store was clean.
Always great stuff
It got what I need in stock
Store offers a variety of items in stock
Nice and organized, well managed
Nigce people
Needed customer service
Lots to choose from for one dollar
Clean