They are absolutely incredible! I had Meenan Oil and Slomin’s and both treated me as just a number. Bauer treats you personable. They were able to help me right away after being an autopay customer for 1 year at Slomin’s, I ran out of oil because no one called or sent notification my oil contract expired. On top of that, Slomin’s threatened collections on next year service contract of $175 for non payment when I had no idea it automatically renews, even without an oil contract, but the autopay does not renew. In order to come help me, they forced me to sign a new 1 year contract and pay the service contract up front, which I did. After 9 hours of waiting for “emergency” service for oil for hot water and heat they never showed up. We have a newborn at home and 3 kids under 4 years old. Slomin’s said there was no way of calling the technician l, I just had to wait and it could take up to the next day. I called Bauer and they helped right away. I called to cancel my contract at Slomin’s (less than 1 day) and I will sign with Bauer. Very happy I found them!

Bauer is an awesome company I’m very grateful for them. Mr Holly is a wonderful man he set up everything for us and explained everything. Everyone needs to call them.

Excellent and stellar service! Will definitely use again.

I searched them up at homeadvisor and within 2 minutes of my message request I received a call from Tom. This was before 8am. He quoted me a startup rate which included parts! When I called back 2 days later to hire them I got an immediate appointment and Holly showed up. The work was done in an hour! He tested the system and found the most reasonable solution to my problem. He explained everything as he went about his business and instead of charging me to replace all the parts he successfully kept my cost down and the system is working well. I highly recommend this company for any of your oil burner needs. Ask for Holly!

Family-owned business and quality customer service driven.

Mr. Holly was very professional, knowledgeable, efficient and most of all had a great sense of humor. Thanks for coming to the rescue.

The best oil company on long island.

Used for two generations, great service, reasonable prices. 24 hr emergency service