I called the suspension source I was immediately provided excellent customer service I order all four shocks for my truck for the best price I could ever find anywhere online and they were shipped out immediately and we’re at my front door before you know it . They fit perfectly because the saleman was super knowledgeable and asked me all the right questions and no issues . My truck rides like a dream now thanks to suspension source . I am totally satisfied and was treated excellent . Fast order fast shipping top of the line parts . I will definitely be using the suspension source for all future suspension parts . Grade A customer service . No hickups whatsoever . 100% positive feedback . Just call them tell them what you need and what truck you have and have you credit card ready in hand and boom right at your front door perfect fit . Thank you
STAY AWAY FROM THIS COMPANYI called the company to buy a kit for my obs truck and spoke with Kenny. I gave him the information of the vehicle and the price he quoted me was $922 . I called a week later to purchased the item and spoke with another representative who offer the same kit for $1063. When I inquired of the price difference I was told to call back and speak with Kenny. When I spoke with Kenny, he made it seem as if he had no recollection of the conversation. I then provided him with small details of are conversation, he admitted to remembering these details, but refuse to admit the price of$922, instead he acted as if I fabricated the amount .In are last conversation when I called to make the purchase he belittle me . I asked if he remembered who I was, And he said “ After the 3rd phone call your calling again to see if the price is right this time “ .
Fast shipping and cheapest price Ive found for belltech products
Dont buy anything! from them they sell parts that dont fit in many vehicles, specially for the toyota pickups.wrong parts shipped to buyers after they want the buyer to pay for the shipping returns. wrong shocks! Ebay Store...
I recently received an order that had the wrong springs...hate to even mention that...but hey things happen....but I have to say Mary and Damion were 100% helpful and stepped right up with solving the problem by next daying the correct springs from California to Maine at Im sure an insane costI had a schedule to keep on the build and it is much appreciatedI feel good service is non existent most of the time todayThese guys were top notch
The only reason im giving them a 1 star is because thats the lowest possible. in my opinion it should be no stars. i ordered a set of shocks from them for my truck and they ended up not fitting like they said it would and then instead of standing behind there products and what they say they wanted me to pay a restocking fee and return shipping after hassling with them for a while they finally was gonna wave the restock fee but not the shipping. i dont know maybe im wrong but if you tell me somethings gonna fit and it doesnt i shouldnt be out of pocket anything. good luck if you buy something from this company, this is my second experience with them and i went back for a second time and got burnt never will do business with them again and definitely wont recommend.
They have good quality parts and fast shipping I highly recommend them!
Ordered online through eBay store they sent the wrong shocks and didnt bother of fixing the issue . They dont stand behind theyre paying customers. Go to avs they will take care of you
Very rude...over.the phone...put.on hold for over 5 mins...dont.go.there
Great service and parts