user
Kroger
3135 FM 528 Rd, Friendswood, TX 77546, United States
Appearance
Kroger
Comments
Gr
Review №1

I love this place! Its always clean, well-lit and has everything I need, plus a few unexpected items that are always nice to find.

Ch
Review №2

Nice selection of products my go too grocery store.

Wr
Review №3

I bought a watermelon because my kids love it, and this is how it looked like. Do you think this is eatable? Fresher than fresh!, you company sucks

De
Review №4

Love my KROGER, the pharmacy is extremely convenient as one can select groceries while waiting for an Rx to be filled ( 2 tasks in one stop).Actually, one can multitask more than 2 tasks at a time. “How is that possible”? I hear you. This is a grocery store with a bakery and floral department in addition to groceries. It doesn’t end there, one will find many departments located within ONE KROGER STORE, such as:STARBUCKSTreat yourself as you prepare for anything. A display of unique items that make great gifts for any occasion (or for yourself).HALLMARKCards for all occasions, party invites, gift wrap,bags,fancy ribbons and bows. Hallmark gift books and toys based on favorite characters. Hallmark’s line of color coordinated party decorations cover the table with all you need from hats to plates and cutlery in coordinated sets.DISHES, FLATWARE, COOKWAREThis area carries gourmet class food preparation items. Beautiful dish and glass sets,kitchen canisters,casual to elegant placemats,tablecloths, hot mitts and towels that decorate and keep your hands protected.BABY AND CHILDRENYes! Everything you need for your new one, and a great selection of gifts for a mommy to be. Clothing, diaper bags,and baby’s first toys.Cotton diapers,and the can’t resist baby bath products.TOYS AND GAMESI kid you not, this area has it all for kids added 4 to 104. Classic games, puzzles sets (10 to 1000 piece sets)Popular and just in LEGGO sets, action figures, hot wheel tracks (the cars as well). Art kits that inspire, baby-dolls and Barbie.LAST BUT NOT LEASEThe store employees and staff are friendly,and helpful. Each night,after closing, the store is cleaned and completely restocked. Each day opens with a great presentation in every direction.How many different places would one need to find everything? Start here and the only place you stop at next is home.

jo
Review №5

My Review is for the bakery and the floral departments my experience was very pleasant all the ladies in both departments was exceptional, it was my Anniversary and they did a perfect job kroger should be proud to have employees such as these loved my experience thanks for all u guys do !!!!!

Ma
Review №6

Paid money online for sale item. Store will not give item because not on sale anymore and need to pay them more money. Apparently stores and all retailers have gotten into the habit of doing things that have been illegal for them to do for them to do in past. I dont understand how everything has to be a fight so that companies arent walking all over consumers now.

Ti
Review №7

Excellent selection fast check out.

Ka
Review №8

Great neighborhood market. Decent selection, friendly service, and reasonable prices. Dont forget to grab an Icee or get a burger from the in-house grill.

Ze
Review №9

I never had an issue with this krogers. Always clean and organized, with good customer service. My issue now comes with how the management handled my experience. There was an loose metal outlet on a pole at the height of my elbow. The corners were very sharp and as i turned the corner it cut me pretty bad. I told the manager, he inspected my cut, the loose outlet, and did nothing. Not even an apology. I dont expect anything except an apology and an effort to help clean the cut i have from the faulty equipment... He did nothing. Very disappointed. Suspect management.

TA
Review №10

Place sucks. Example- how can you have a grocery store where there arent shopping carts inside .

an
Review №11

Was here(Friendswood on 528 location) to pick up my Click List order, I realized after pulling into my spot that I had a flat tire. I had already contacted my roadside assistance by the time my order came to my car. The young man(i really wish I would have gotten his name!) who delivered my order noticed my tire, made sure I had help on the way, and even offered to get me a bottle of water while I waited. Very impressed with his concern for my well-being! Kroger should be proud to have such a caring employee, willing to go above and beyond if needed!

Br
Review №12

I like coming to this location but what I cant tolerate is the 20 year old asking me from behind while Im checking out you need help baby.... when I am at least twice her age. Very rude and disrespectful in a workplace. Ill just run down the road to HEB next time....

De
Review №13

Please post the hours each door is open in the door itself. It’s very confusing when one will or will not be open.

Ch
Review №14

Customer service was very slow as usual. Ive been trying to get a money order for the last 30 minutes. My lunch break is basically over because of what I thought would be an in and out situation.

Ka
Review №15

Good customer service, reasonably priced groceries

De
Review №16

I ordered a last minute birthday cake with a barnyard theme drawn flat since it’s easier and takes less time. Picked the cake up today around 1pm and it’s super cute. The cake decorator (who’s name escapes me right now) did an amazing job and even did 3D animals instead of a flat drawing. Amazing cake!

Ad
Review №17

Interesting store with a nice selection. Like that its family owned.

Go
Review №18

As far as only curbside goes, Been waiting almost a hour for something that was ordered two days ago, I Love this store and their selection but their curbside service leaves much to be desired

Bl
Review №19

Disgusting parking lot. Self check out is constantly an issue. Doesn’t seem well managed at all.

Ta
Review №20

Watched one cashier swinging their mask around their hand while at the register. People are funneled through 1 entry during a pandemic. Customers are not urged at all to distance or wear masks to any capacity. This store manager must think COVID-19 is a hoax. A good percentage of associates are going maskless as well.

La
Review №21

Store was clean and nice. Staff was friendly. Opens early which is convenient. but when I arrived the parking lot was pitch-black no security lights nothing and it was difficult to navigate the parking lot and also kind of scary because there was no lighting.

St
Review №22

Organized weird and can be hard to locate items.

Sa
Review №23

Love this Kroger! Wish I was still staying in Friendswood. My hometown Kroger is not as nice as this store. Set up or people wise! These folks really show they care about their customers! Love this store!!!

Ke
Review №24

This is my favorite Kroger, Ive been shopping here over 10 yrs and getting gas at the Kroger gas station with my gas points. Awesome!

Em
Review №25

First time using the grocery pick up at Kroger. I have to say im really disappointed. I, along with five other vehicles have been waiting for our groceries for almost an hour. Whats frustrating is the app says my groceries are ready for pick up.

An
Review №26

This is my go to market, well stocked everything . they have excellent customer services and decent prices. Great shopping experience.

Di
Review №27

They run great sales

PE
Review №28

Great products and services.

Sa
Review №29

Rude staff. I had a limp and a baby in a stroller they didn’t bother to block the aisle off that they were working on with tons of customers in the store so I didn’t know they didn’t want people down the aisle so they started yelling at me and my child because we were in the aisle. Won’t be back to this Kroger ever again. Walmart is cheaper and so is the gas at Sams. This Kroger isn’t worth their prices at all plus they don’t even have half of the groceries I buy. Not worth it!

Br
Review №30

Ive been going to Krogers for at least 30 years and I have put off contacting corporate or say anything about this to higher-ups until now. Anytime I go into Kroger and it could be 25 minutes till they close they Hound you every couple minutes telling you to hurry up. I just had to say something because I felt treated like a dog by the staff and by Carlos the manager. Even have video and will be contacting corporate when they open in the morning. I have zero issues with them telling me theyre about to close but its all about how you talk to someone. I firmly believe in treating others how you want to be treated. I just got to thinking that if they talk to me like this Im sure they talk to everyone else the same way.

An
Review №31

Very disappointed to see multiple employees not wearing masks at all and many others not covering their noses. Not going back until they address this issue.

No
Review №32

This is one of my favorite Krogers. I know the layout and its very easy to get around. Employees and managers are friendly and very helpful.

Ri
Review №33

Great store, good stock and employees are very helpful.

av
Review №34

We went in around 9pm or so and another family came walking in with their dog. No leash, no carrier, and no- not a support dog. Just a random chihuahua walking around the store. Im leaving the review because not only was it not stopped, all of the staff loitering around the self check outs were talking to them about how cute the dog was. Im no dog hater but a grocery store is not the place to let your dog roam free. It is inappropriate and unsanitary. Im willing to bet it wouldnt have happened during normal hours, if so, the health department should be notified.

Jo
Review №35

Great place to shop. Friendly and helpful employees. Really good special meat prices. Oh and dont forget about gas points.

Be
Review №36

Its good very expensive. No doubt that no comparison with wallmart. WALMART IS THE BEST

Si
Review №37

On 6/23, I was left waiting at Meat/Seafood Dept for close to 5 minutes while an employee stocking meat didnt assist nor did the employee in back look up to even check. There was no bell to ring so I whistled, still nothing. A couple went behind counter to knock on the window and he finally came out. I asked if hed heard me and he replied that he doesnt respond to whistling. So, we have to walk behind counter onto slippery wet floor to get service. And, youre offended that I whistled at YOU!...put a bell!I went for a manger and he seemed more annoyed at me than at his neglectful employee. Short staffed is no excuse to treat a paying customer like were wrong for wanting just basic service. I wouldnt have minded a bit to wait if the guy wouldve acknowledged my situation,...I wouldve acknowledged his and we could respectfully go about our way. I know finding good help is difficult. I will NEVER step foot into this place again.

Du
Review №38

What you expect. Which is a good thing. The parking is not nearly as good since they dedicated so many spots for their pickup service.

br
Review №39

Love my neighborhood Kroger! The store is always clean and well stocked. Fresh produce, great selections, friendly staff, superb customer service!

Kr
Review №40

My little girl wanted a sticker that they usually give away. We were in line checking out and my mother asked if she could have a sticker three times. The man ignored her and never answered. He just ignored the question. She did not get a sticker. That is rude service especially when its just over a sticker. Cashiers need to be friendly or respectful. They should at least answer a question. This cashier never spoke to us period.

ch
Review №41

I stopped in to renew my license plates. Its a Wonderful service them having that. Sure beats standing in line at the motor vehicles place.

Er
Review №42

Had to go in late tonight, got several items (not a full cart but enough for food for tomorrow and tonight) and made it to the register at 1:00. Not a minute past. Woman at register turned me away. Did not let me check out any of my items. Went home empty handed. I dont make it a habit to come in to any store just at closing but the few times it had to happen, I have NEVER been turned away. This is completely ridiculous. Horrible experience for someone who has to work late sometimes and can have a limited window to grocery shop. I have not been this angry in a while. If I had caught the womans name who turned me away I would say, but I was too irritated. Absolute worst. Ill be going to a different store from here on.

Al
Review №43

This Kroger has their act together customer service is great unlike the new one on League City Parkway whos customer service manager does not care about you unless you are Spanish. The Kroger on 528 hands down is the best in this area. Everyone there is polite and seem to enjoy thier job WELL DONE MANAGERS OF THE KROGER ON 528!!!

Te
Review №44

Store is clean and employees are friendly. However, I do not understand why all of the front parking spots are taken by the customers ordering groceries online. All customers not ordering online have to park all the way to 528 sometimes. But, the customers who dont even get out of their cars have front row. Please tell me where this makes sense! I was told that was a corporate decision. I think corporate also needs to pay attention to the customers coming into their stores. Who hasnt gone to the store & bought more than what was intended???!!! Online, there is no extra resale! Ive shopped with this store for 29 years. Poor corporate decision!

Ta
Review №45

They have nice staffs and fair pricing products

Jo
Review №46

Kroger needs to work on their delivery addresses being zoned to the nearest kroger!! Why would my order come from El Camino even 528 Kroger is literally 1 block away.. makes no sense!

Xx
Review №47

All they care about is ring tender; that’s why I left. Managers are rude. Stock is low. Customer service from ONLY the cashiers is good. Cashiers you get 5 ⭐️

Sh
Review №48

This store is consistent in variety, fresh produce and meat. The employees are helpful and pleasant. My go to store!

Ro
Review №49

This is definitely one of the best Kroger stores Ive been in. Very clean and organized. I wish ones in my hometown were this nice.

De
Review №50

Clean place the people that work there are friendly.

Ta
Review №51

I bought flowers in the floral department and your associate Grace was very helpful, knowledgeable and friendly. Thank you Grace!!!

Ri
Review №52

An older story, but one with friendly help and a good selection. Has an IR tracking system that helps make sure checkout lines are short. Produce better than average.

Oh
Review №53

Krogers is a place to get great steaks...no one does steaks better than yourself... the only thing missing is a Kroger steak....

LO
Review №54

Tired of them not having enough checkers think Im going to start shopping at HEB

Bi
Review №55

This store used to be a 5 🌟 rated store. But when the old manager Tom left the store customer service went down hill, and they run out of things all the time. They run out of milk, eggs, and things that they have on sale. The stop selling things we like. Like twice baked potatoes. This store has lost customers due to the managers not being more customer friendly. I hope this turns around soon, my wife has already started going to H.E.B., when we used to be strickly KROGER customers.

Ke
Review №56

My local Kroger and I love shopping there, never have not been able to find what I want. Flower Dept is awesome and Nikki in Pastries is the best!

Bo
Review №57

Love this store, the only thing I hate is the Fuel center does not have diesel fuel. I have to drive all the way to Alvin get filled up. got to love fuel points

Ch
Review №58

Helpful, polite staff. Kroger brands are great quality. The bacon from the meat dept is the best.

Ra
Review №59

Great location! Close to my house and the employees that I have interacted with are always nice and helpful. The only complaint I have is that the employees take their breaks outside and sit there and chain smoke, so if you park on that side you have to walk thru a cloud of smoke..disgusting! Employees should have a designated spot to do this outof customer view.

Ch
Review №60

Helpful staff, good selection

V
Review №61

Love the fact they put canned olives by the frozen pizza🤣

Do
Review №62

Shame on you kroger! I watched a very nice and kind young mans demeanor diminish over the last few months hes worked there. I asked him today whats happened you seem like youre a down mood? He said, all they care about is how quick I get people through line and they dont care about any customer service or how we treat our customers . So, I rang the bell to show how appreciative I was of good service today and not one person said anything, and when I say I rang the bell, I rang the bell 10 times! Not 1 other associate or manager acknowledged the bell ringing. Every other store I go to, when you ring that bell, everyone hoops and hollers and praises the individual that got a good ding.The manager of this store needs to really rethink how youre running your employees and customer service and how youre ruining your people. Shame, shame, shame. I looked around and noticed a similar mood in every line.I will do my best to help this young man, that I only know through the Kroger shopping line, find a job job that appreciates his good works and will let every one I know to appreciate the employees there, since management does not, or shop elsewhere.

Ri
Review №63

Fallon was great! Went over the substitutions. Very polite.

Wa
Review №64

Been standing in line at customer service booth for over 30 minutes now. The line is moving up but only because people in front of me got tired of waiting and left. The manager has walked by several times now and sees the line not moving but does nothing to help the one person working alone. His name is Juan and he is wearing a red vest that says customers 1st Service what does that mean?

Cr
Review №65

Love this Kroger drive out of the way to it, Ive gone here for years

So
Review №66

Nice clean and friendly employees.

Ja
Review №67

I brought some rats in from my farm and left them somewhere in the store. Good luck.

A
Review №68

Nice big store, good location, near our hotel.

Sa
Review №69

Good location. Its a big store so they have a wide variety and its laid out in a way that makes sense.

jo
Review №70

They are nice but some of the prices are too high.

My
Review №71

Good selection, good service, better price than Galveston.

Ma
Review №72

It is always a pleasure to shop there Such a variety of goodies.I want to spend spend and so on

Ju
Review №73

This is my favorite Kroger, Ive been shopping here over 10 yrs and getting gas at the Kroger gas station with my gas points. Love it!

Pe
Review №74

Clean but busy, good service, prefer better selection of fruits and vegetables

An
Review №75

I only shop here because the drive to HEB is too far. Otherwise its a below average grocery store. Nothing special about this location.

V
Review №76

Only 3 registers opened other than that nice store clean

Je
Review №77

Found everything i needed. Everyone was nice. There wasnt a long wait in line either at register.

Br
Review №78

Just barely missed a good sale and they honored the sale on a Keurig for $65!

St
Review №79

Great service. Pleasant environment. Good prices. Great variety.

Cr
Review №80

I give this place a 4 star, everything (not literaly everything) is over priced, i tried buying a few spoons and 1 spoon is $2. The best part was when we were paying for our stuff, this worker named Tristen was very nice and chill, 6 stars out if 5 for Tristen, 4 out of 5 for the store. Aug 22, 2018

Jo
Review №81

Good grocery store. Some stuff can be a little pricey but all and all pretty good

Fr
Review №82

It is always a pleasure to shop at this store. Such a variety of goodies.

pa
Review №83

Beat Meat Market n Fresh Produce Friendly Cashiers

La
Review №84

Getting more and more fed up with this place. Still not keeping things stocked (were talking on average, over a week and a half to restock), and items being rung up wrong at check-out almost evert time I shop there!

Ba
Review №85

Not stocked well and the workers have no desire to help you or get out of your way when they completely block the aisles.

Ro
Review №86

The best kroger in the area. Always good service every time. I love this Kroger.

Pa
Review №87

4 star .. they were out of the healthy bread I like. Otherwise Kroger is my favorite grocery store.

Ka
Review №88

Great store clean polite employees good selections

To
Review №89

I like this store because its big and somewhat good selection but the way things are arranged here could be better

Sa
Review №90

Great clean store with baby world and health section.

Ri
Review №91

The Lunch Meat Deli employees, especially Michael are absolutely Fabulous! EXCELLENT SERVICE!!!

JD
Review №92

Great store. Clean efficient. Nice staff also.

Sh
Review №93

Kroger Grocery store is a great store to sjop at .

El
Review №94

I have enjoyed shopping here. Great selection and service.

wy
Review №95

Everyone is so helpful every visit.

Ov
Review №96

It is definitely our to go supermarket, friendly staff always there to help you.

Ri
Review №97

One of the best Krogers in Texas. Massive selections.

St
Review №98

Nice store and employees. Prices somewhat on the high side.

A
Review №99

Bring a boat..makes it easier to get there

Ri
Review №100

Good store, clean, slightly above average selections

Information
100 Photos
100 Comments
4.3 Rating
  • Address:3135 FM 528 Rd, Friendswood, TX 77546, United States
  • Site:https://kroger.com/stores/details/034/00744?cid=loc_03400744_gmb
  • Phone:+1 281-557-4563
Categories
  • Grocery store
  • Propane supplier
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:7AM–11PM
  • Thursday:7AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Passport photos:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations