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Furniture Kingdom
1420 NW 23rd Ave, Gainesville, FL 32605, United States
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Furniture Kingdom
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Sa
Review №1

Dont go to this place, let them lose money and go out of business. They discriminate against people with disabilities. I came in here with my trained service dog, in hopes of finding a cheap couch and immediately got yelled at about how I cant have a dog in there, I tried to explain that hes my service dog and he proceeded to yell at me some more, my sister said told him that hes my medical alert dog and I still was yelled at to leave. I refused and told him to call the police if hes that concerned about it and they can tell him that I have every right to be there. He did call the police but we ended up leaving before he even got off of the phone cause the furniture was pretty overpriced. Im 90% sure it was the store manager that we spoke to and Ive been trying to reach him for over a week now to try to educate him on the laws and havent even been able to get him to return my phone calls. Completely unacceptable.

Ka
Review №2

Although they had a lot of choices to choose from. I felt their store to be a bit overwhelming. And with as many sales associates walking around, no one actually stopped to offer us any assistance. After about 30min...a gentleman did say hell be with us, but only to say that they had more boxes in the back but didnt send anyone to check to see if what I was ready to purchase was back there. I was looking for new end tables and lamps. So, I left with nothing. It was my first time visiting their business.

KJ
Review №3

Great selection and a nice staff, but some items can be a bit overpriced. Good sale selection though if you have time to look through it. Never a bad purchase.

Sa
Review №4

I had a fantastic experience here! Very friendly and helpful staff. Kevin is a rockstar! I bought a complete bed set and a dresser. Kevin went out of his way to find me the perfect dresser for what I was looking for

Mi
Review №5

Thank you!! Nice attention and very fast delivery

Me
Review №6

After I had just spent the entire day looking for a couch, Furniture Kingdom came through. They are one of the only places right now who have furniture available for take home the day of. The guys who worked there were so helpful, not pushy at all, and just a pleasure. We also love the couch we got here and at such a decent price. I highly recommend this place for anyone who needs to pick up furniture the day of.

Ti
Review №7

Awesome family-owned business with amazing customer service!! We had a great experience shopping for a new couch. We were able to walk around the store and try out numerous pieces with our kids with very little pressure from the sales team. They did greet us when we came in, were very friendly and open to us just looking. We couldnt make up our minds the first day and wanted to compare with other furniture stores, so we did and were quite disappointed with the options we found elsewhere. We returned a few days later and made our purchase of an Ashley couch and loveseat. We arranged for delivery and were pleasantly surprised when then delivered two days early! To top it all off, we happened to walk into Ashley furniture the following week only to see the identical couch on sale at their location for $300 more than we paid. Great service, awesome sales people and amazing customer service. We will definitely be back!!

Li
Review №8

Sad to see this place go out of business.

Ma
Review №9

Was looking for a couch and loveseat, maybe a pit group. Found a few for reasonable prices. Staff was very nice. No pressure. We had been looking around all day and went somewhere else afterwards, had a horrible experience and came back to purchase here. I really did like being able to look around. Sit and choose without any pressure.

Ky
Review №10

Great selection, fair prices. Best part was that while the salespeople introduced themselves to us, they didnt follow us around the store. We had space to look through all of the pieces and were treated with respect. Happy to make a purchase from a locally-owned business.

De
Review №11

Found exactly what I was looking for in a dining room table set, after searching 5 stores and various websites. Very friendly and helpful service. Love my set. It is perfect

Br
Review №12

Pretty good dudes work here.

Mi
Review №13

Awesome furniture at awesome prices

jo
Review №14

Kevin and Ray took great care of us. We got a “Best” brand chair for our nursery. It has a solid wood frame and was made in the USA...Very comfortable, too. Jayson ordered us a brand new chair and had it ready for us in their stock-room below the showroom. Thank you Furniture Kingdom.

We
Review №15

LOTS of choices & BEST pricing in Gainesville

Ca
Review №16

The prices were reasonable. The customer service I received was excellent. Kevin was knowledgeable about the products. and was readily available to answer questions. Keep up the good work

Ke
Review №17

Great deals and friendly service.

Ad
Review №18

We just bought a new condo right around the corner from FK. To furnish our new home we were using the usual, Amazon, Walmart, etc... Thinking we would not find anything in our price range, we skipped FK. BIG MISTAKE!! We found so many pieces of furniture at such reasonable prices we were angered we had not stopped there first!! Kevin!!! I cannot say enough good about my man Kevin. Super friendly and a great help with selection, payment and delivery. The selection all different kinds of furniture is just on a different level than other stores/websites we have been to.Jason and and the rest of the team are great and I could not recommend them more.

Li
Review №19

Had a wonderful time shopping at this store location. We were greeted as we entered and a young man whose name is Kevin explained where to look for the items we were shopping for. As we were making our way through all the beautiful furniture we were approached by a gentleman named Ray who asked if we needed help and I told Ray what I had in mind to put in our home. Ray gave some suggestions but did not try to push us to buy what he showed us. What a pleasant shopping experience. We ended up purchasing 3 rooms of furniture. Thank you Ray and Kevin for a great shopping experience

wa
Review №20

Bought a power recliner after a year it quite working they said they were getting a new controller shiped to them it has been 4 week and still left with this 700.00 paper weight

Ja
Review №21

I actually dont really like most of their furniture, but its hen I find something that I need or want them their price and service are pretty unbeatable.

El
Review №22

Really appreciated everything about my experience with this store. Being open on Sunday was great as I cant really furniture shop during the week. They were helpful but not pushy, answered my questions, and I got a super deal during their sale. The day my couch was delivered it was almost 8pm, and even after such a long day of carrying furniture the delivery guys were incredibly pleasant and efficient. I highly recommend this place!

Va
Review №23

I really want to thank Kevin An Ray for being such a big help today! I purchased a really nice sectional for a great price. An i also purchased a twin bed for my oldest son. Have to return asap for one more bed for my baby. I will make this my new furniture store. Thanks again guys!!

Je
Review №24

Bought a sectional couch and had a great experience. Virgil was very helpful and knowledgeable. Didn’t hassle us but was also readily available for questions. Will definitely be coming back!

Vi
Review №25

I had a GREAT experience at Furniture Kingdom. I had been without a couch for two weeks because I moved around the time of a hurricane coming through. Most places I went said it would be at least a week to get a couch. At Furniture Kingdom I was able to get a couch SAME DAY. I went on a Saturday around noon and had a couch in my living room by 4pm. Now THAT is service! And the sales guy Ray was very nice and helpful and the two delivery guys were super nice as well. I really appreciate the level of service there. And not to mention they have a GREAT selection of furniture!! Thank you.

E
Review №26

We really loved furniture kingdom. Really great overlap of affordable price, quality and good looking furniture. Kevin was a great help. He was very nice and helped us find what we wanted. He even gave us suggestions on how to keep our new sofa clean and showed us how the covers can be changed if we would like. :) :)

Ch
Review №27

Really didnt see what I was looking for

Vi
Review №28

Walked into Furniture Kingdom and was greeted by Kevin. He was pleasant and very helpful. I wasn’t sure what I wanted but he helped me pick out the perfect tv stand. He’s a GREAT asset to your company!

Le
Review №29

By Far the best experience at a furniture store. My biggest pet peeve is going into a store and not being able to look around to find what I need without a salesman questioning me every second. The salesman, Johnathan, really made me feel like he cared about helping me find the best sofa for my home instead of only caring about selling something, like most salesmen!! He was very knowledgeable and personable which makes spending money a joy.

Ma
Review №30

I went to this furniture store not really sure if I would find what I was looking for. I was greeted by Johnathan. He was the most friendliest and helpful sales person ever, a great first impression of the store. I explained my concept and what I had in mind. Johnathan was kind, patient and he even made some great suggestions. I would definitely to go back to this store if I should ever be in need any other good pieces of furniture. I would go as far as referring anyone I know looking for a nice piece and unique furniture for a great price. Ask for Johnathan!

Do
Review №31

We purchased a hybrid mattress and chest of drawers from Kevin. He is a pleasure to work with and his product knowledge and experience was very helpful! Well definitely refer friends to ask for Kevin @ Furniture Kingdom🙂

Ma
Review №32

We walked in with a good idea of what we wanted. We received immediate help from Virgil and got out of there in under 30 minutes with our brand new recliner. I highly recommend Furniture Kingdom.

Ma
Review №33

Virgil rocks. I had the best time with him helping us choose our furniture. He was attentive but let us do our own shopping which is what made him awesome!

Li
Review №34

I bought a sectional and in just a few years the fabric was falling apart. I have taken good care of this sofa and it has not been used very much. Jason the store manager is rude & arrogant. I tripped over a throw rug that had a wave in it. When I commented on tripping Jason said nothing. When I commented on him not caring about me tripping, he began to yell at me. When I had originally bought the sofa some of the cushions were not stuffed properly. Ray the salesman told me to go purchase stuffing at $15.00 a bag and stuff it myself. I truly believe they sell irregular products. Jason is not very smart to be so arrogant. The King of Kingdom Furniture is very stupid to have such a jerk be his manager. Do yourself a favor and do not go there. It is a very dirty, nasty store. I had only lived here 3 days when I went there, what a big mistake. A boss told me once that Bad news travels fast and I have never forgotten it. They are bad news. I asked for Ashley Furnitures phone number, they didnt have it. Great customer service, NOT! Jason has a short mans complex.

Jo
Review №35

Great selection on furniture and reasonable prices. Was helped by Jonathan, he was very helpful, engaging, and patient. He helped provide a great experience. Highly recommended, well return to furnish other rooms.

Ke
Review №36

A lot of furniture under one roof. The salesperson was helpful but not pushy. They were able to deliver within a week. Got a coffee table and kitchen table. Good prices for decent furniture.

Be
Review №37

Very helpful staff and great selection. what was surprising was how involved the management was. the store manager Jason was very helpful and made sure I was completely satisfied. Will definitely buy all my furniture there

Br
Review №38

Kevin is awesome. We walked in with an idea of what we really were interested in, and He went the extra mile and explained the difference between certain fabrics so we made the most conducive decision for our household.

Jo
Review №39

My wife and I purchased a oversize couch and love seat from here. The owner was in that day and was extremely abrasive and rude. Reluctantly we ended up buying the couches since we had spent all day looking. We spent around 3 thousand dollars for the set and after a year the leather peeled off and the right recliner broke. The couches looked very nice when we bought them...not so much at the dump after the leather peeled off. Buyer beware.

Jo
Review №40

Furniture Kingdom is a great place to By any piece of furniture that you desire their selection is wonderful and their sales person Virgil is outstanding he was able to ask answer all questions and was pleasant and polite And set up our delivery just as we wanted it

Ic
Review №41

Everytime we have purchased furniture Kevin has been outstanding! He is very knowledgeable, patient and has superior customer service. I highly recommend asking for him if you are in the market for furniture.

Li
Review №42

Didnt particularly like what was recommended. The salesman was ok. Didnt have or know to give more options

Li
Review №43

My new couch is awesome and the delivery people were so fantastic. I’m super happy with this purchase and the delivery experience.

or
Review №44

All the staff was very nice and friendly and helped with anything that we nee

l
Review №45

I love this place they are the nicest people

ch
Review №46

My husband and I went two weeks ago to purchase a bed set the sales man Ray was great We were suppose to get our bed Nov 19 for our new home we were excited we waited all day on the date it was supposed to arrive we never got a call so we called the manager Jason answered the phone and I told him we havent gotten the call to pick up our bed he put me on hold for about 12 minutes ended up hanging up on me then I called three times he picked up hung up on me again he finally answered and told me he was busy with costumers in the store I told him we were very upset because we never got a call about our bed being pushed back to December 3 he was very rude and after spending $850 we were very upset we got our money back and will never buy from furniture kingdom after us being costumers and the manager treating us the way he did

Su
Review №47

Very kind employees, went in looking for a sectional I had seen a few weeks ago but they didnt have it at the time I was hoping to finance. One of the guys said theyd double check because inventory showed that they still had the sectional I wanted but they never called me 🤔 guess they didnt have it?

Cl
Review №48

This is the best furniture store in North Central Florida. I drove here from Ocala and they offer nothing but great prices, friendly employees and the Owners are very helpful with any concerns you may have. I would recommend this store over any other furniture store In a Gainesville. I have been very satisfied with my large purchases.

Pa
Review №49

Purchased a beautiful Ashley sectional today. Thrilled with the customer service we received.

J
Review №50

Typical furniture store with lots of quality non-real wood furniture. It is what nearly every furniture store offers so it is what it is. And they have a lot of furniture to choose from. If you want real wood furniture though, this is not the place. But huge selection, and prices on par with other big box stores.

K
Review №51

Not greeted. Walked by employees who didnt say anything. Got halfway through the store without anyone asking us if we needed help. Trash place

Ri
Review №52

Great buying experience, the delivery crew, Zach and Cori were awesome, right on time, efficient and polite. 5Stars for sure!

Mr
Review №53

Had so much furniture in the store.... They keep alot of stuff in stock. Great place to shop prices range for low to expensive but it depends on your price range.

Be
Review №54

Very good experience. Virgil was helpful and answered all my questions .

Bo
Review №55

They had a huge selection, and really good prices! Nice employee too, johnathan was real helpful.

Jo
Review №56

We wasted half a day at Furniture Kingdom, and came out with nothing. The morals of service at this store were very crooked, to say the least. The salesmen seemed helpful and friendly, but lied straight to our faces when speaking about pricing, products, and services (i.e. delivery). We were ready to make a purchase, but they suddenly couldnt keep their promise to deliver to our area (it would be more expensive and/or we would have to purchase more furniture).

Ab
Review №57

Rude person on phone. Manager similarly rude. Wont even bother shopping there.

Li
Review №58

Browsing for new couch. Lovely displays & friendly staff

R.
Review №59

I will probably never shop at Furniture Kingdom again! I found several pieces of furniture that would work for me only to discover that they would have to be ordered and would not be in for 3 weeks. After settling for a dresser that they had in stock and the sale was made, we picked up the furniture. I discovered a flaw in the way the drawers closed on the dresser and called the salesman. He was rude and did not care that the piece was not up to my standards. I ended up keeping the furniture and repairing it myself so as not to have to deal with him. Furniture Kingdom is only about making money not satisfying customers.

Al
Review №60

We have lived in Gainesville for more than 20 years and decided to give furniture kingdom a try. I wish I had never walked in that store. While the salesman was very nice and helpful, he was not honest with us about the sectional we purchased. We were told is was great quality and would last without any problems. We were willing to spend the same amount of money on another couch but were convinced this particular sectional would be the best for us because I had children and it was very durable and easy to clean. We bought into it. The entire time he was being watched and followed around by the manager who was extremely rude to us and even yelled at my two year old for jumping on the couch we were buying. The salesman seemed fearful of him and at one point whispered to us that that was the boss. At first the couch seemed fine and it looked great, but over time we started noticing problems. The recliners didnt want to go in when you tried to get up, the pieces would not stay attached together at all. We constantly had to push all the sections back together. Then the peeling and cracking of the leather began. Next the largest of the recliners frame was leaning to the right, the next reclining pieces handle snapped so it no longer reclined at all, then the handle that reclined the chaise broke and all the while the leather was shedding and splitting. Piece by piece they all began to crack and start the peeling process. When we went back to the store to discuss this with the manager, he simply stated that it wasnt his problem and we should have bought a different couch. Since it was obvious they were no going to help in any way, we asked them if there was something we could buy to repair the leather or preserve what was left of it and he just said nope and that we had just bought a crappy couch, but that he would sell us a new one if we would like. I paid over $1,500.00 for that couch and have no money to buy a new one (not that I would have from them even if I did). I now spend EVERYDAY vacuuming up particles of leather from the carpet and picking the chunks that are to big to get vacuumed. The couch is so ugly, broken, and uncomfortable no one even wants to sit on it. Thanks a lot furniture kingdom for all youve done for my family, we appreciate it.

Ch
Review №61

Good service decent price for quality.

Ju
Review №62

Great place to shop, great prices and awesome people!!

Ou
Review №63

Warm, pleasant, courteous at all levels.

Yv
Review №64

Love the quality of furniture and employees are great!

Jo
Review №65

Went to Furniture Kingdom for a new living room set. The prices were really good and the furniture was all in stock so they were able to deliver it the next day!

De
Review №66

Had to help myself while the employees stayed behind the desk. After I made my decision I had to walk up to the desk and notify them of what I wanted. Disappointed to say the least.

Te
Review №67

The owner of Furniture Kingdom is a manipulative crook. Zero service, zero satisfaction. Do yourself a favor, and DONT SHOP HERE.

Ma
Review №68

NOT WORTH A DAMM, OVER CHARGE

Dy
Review №69

The salesman specifically stated that delivery was possible for a certain fee, but then decided that such a policy wasnt applicable to my potential order because I wasnt purchasing enough merchandise. I wasted a day of shopping because of this bait-and-switch, and it was incredibly unprofessional.

ke
Review №70

Ask for Virgil, he was very helpful

Tr
Review №71

Nice furniture. Friendly staff

Do
Review №72

Cheap product, extremely pricey

hu
Review №73

We had a problem with the warranty and the owner spoke to us kindly and offered us a refund on the warranty.

Li
Review №74

Its not one of the high end furniture stores in town, but it does have mediocre furniture and choices. Customer service is ok

As
Review №75

Great options and good service.

De
Review №76

Excellent customer service!

Ca
Review №77

Many items to choose from.

da
Review №78

Very poor quality for the price that was paid

Pa
Review №79

Too much furniture there that looks like its been there forever. Old styles, out of date things. Cheap prices, cheap furniture.

Th
Review №80

Real folks

To
Review №81

Ok

Sa
Review №82

Nice and helpful

Ca
Review №83

Do not take discounts

Information
69 Photos
83 Comments
4.1 Rating
  • Address:1420 NW 23rd Ave, Gainesville, FL 32605, United States
  • Site:https://furniturekingdom.com/
  • Phone:+1 352-375-1712
Categories
  • Furniture store
  • Bedroom furniture store
  • Office furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:11AM–5PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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