Great people who are there to help you in any way they can. Very reasonable prices, very professional and they make sure that you are completely satisfied with your purchase order. Also ALOT of locations and you can go to any one of them just not limited to where you got the work done. I will recommend to anyone who needs work done and at a great price and availability and dont have to wait all day to get the work done. They also pick up and drop off the vehicle at work or at home!
I came in this morning in dire need of tires. I spoke to Bryce who was patient with me while I applied for a line of credit to pay for my tires. I didnt feel rushed when reading the fine print and because I was only given a limited amount of money to buy tires, he suggested their house brand, Sentury. I was in and out in less than an hour, despite how many people they had waiting. Would recommend speaking to Bryce due to his calm and patient nature. Kindness still goes a long way and not feeling pressured to come out of pocked for better tires was appreciated, as times have been hard for me recently. Ill be back for my next set of tires for sure.
I don’t normally leave reviews but I am compelled to do it today. My experience with Discount Tires was exceptional. Tim was extremely helpful. I unfortunately didn’t get the name of the young man that I assume did the work on the tires but he was professional, explained when I should have the tires rotated again and held the door open for me when I left. It’s not often that you get such courteous service. While I was waiting I could here the other employees on the phone and with other customers. Always courteous and respectful. They seem to be a great team. Thank you!
I am a loyal customer. The tires are fairly reasonable. What I love most is the free airpressure checks and free tire rotation.
Very professional. They did an outstanding job on my repairs.
Quick, dependable and honest. They work hard to please the customer.
Make an appointment! Great service and friendly staff.
Always a great experience here! They are quick and helpful and get you back on the road. I don’t go anywhere else for my tire needs.
They are friendly and would not buy tires anywhere else. They fixed my tire and rotated and balanced my tires within 15 minutes and I was out the door and even made it to work 30 minutes earlier than expected! Very pleased with their service and peace of mind. Thanks Discount Tire for making my experience A+.
Waiting time is 3 hrs plus for 2 new tires costing me $425 with taking my old tires home… Cost $50 more to have Roadside I was exhausted when finished & Kinda disappointing price is high…
They have an area to get your tires checked and aired up but its rare that anyone is there to do it. I waited there 15 minutes and not one employee came to check my tires or at least let me know theyre unable to at this time.
Im so happy with my experience at this store today!I called and they were able to fit me in for a same day appointment, James at the front desk was so kind and so knowledgeable, and the service its went so quickly! They have me in an out in about 30 minutes! I cant say enough good things about this place. Will definitely be back.
Very good customer service, they work with you to get the best deals and save you money.
Best to make an appointment in my experience with them
Set an appointment due to COVID and they had my car out in an our with tire replacement, rotate, and balance all done. They even replaced my swollen lug nuts i didnt have money to replace them. Didnt even have to wait inside either there was a nice park within walking distance I was able to enjoy.
Great tire and fair price with compatible tire dealers except Walmart prices are more reasonable. You would think with the stimulus checks they would had some sale but they sold a large amount of tires requardless. Tires cost to much today anyway
This discount tire branch really are packing a punch where customer service is concerned! These guys are great & can meet any of you tire needs!
Always fair price 🙂 . only wish they were open later
Ordered tires made an appointment when I arrived they said no appointment had been made. This is the 3rd time I’ve had issues with this location, I’m not sure why I keep giving second chances. The business model of free flat repair is great but I’m not sure why this location has so many great reviews.
Incredibly fast and great staff! Their knowledge of products is extensive and they are ready to assist in whatever service is needed. Would totally recommend over any Walmart or Firestone. Not to mention very good pricing.
Love it its the best place to go get tires been with them for 7 years they are like family to us .
Awesome experience! Stephens was very helpful and attentive to our needs. I highly recommend Discount Tire to my friends and family. Always done right no hassles. I recommend scheduling an appointment. My appointment was at 4p and my tires was done by 4:30p.
I had a very good experience, the young men that helped me were very kind. The wait time was for the amount of time told to me when I entered the store. I was very satisfied with the service I received today, and I received a great deal on tires.
Weve been with them for a couple of years now they are quite knowledgeable and helpful would recommend them to anybody
I wish they would require masks in the middle of a pandemic, but in the United States people do not realize that person As Freedom ends where person Bs freedom of Health begins. The person who handed me my keys was not wearing a mask. I almost told him to leave the keys at the desk but he was already in my face. Believe it or not, I really do have the freedom to not have a damaging virus with long-term consequences. Really. Shocking.
Discount Tire done a very good job installing four brand new tires on my wifes car they were professional courteous and on time
The employees are always nice always thank you for stopping by and the time that they say your car will be ready it usually always is and they are knowledgeable about their tires and wheels or finds someone there that is more knowledgeable about what your looking for this is at the Gallatin location but Ive heard other of their locations are just as good also they fix flats for free depending on how bad the flat is
I got a low tire pressure alert (probably due to temperature change) this morning on my rental car. I took the car to Discount Tire to have the free pressure checks. The tech told me that my right rear tire had a screw in it. I went away and came back in an hour, per their request. It was late afternoon, and my request was very short-notice. They were very busy but all were patient and professional in managing the workload. Shortly after 6PM (closing time), one of the other techs brought me the car and said the tire was fixed, and there was no charge. Told me to come back if they could help again in the future. I have bought at least two sets of tires in the past from Discount Tire, and I will continue to do so. I was very happy with the service and I will return!
Needed flat tire fixed they was polite and fixed it for free
Always fair and quick
Kris was great at knowing his stuff. And saved us some monies on our truck and car tires! Definitely knows his stuff and friendly.
Brett was a tremendous help!!! The crew installed my new tires in a very fast manner! Thank you!!!
Good price on tires and they said free rotation every 6,000 miles so I bought them. Been trying to get them rotated for a month. They want to schedule a time to get them rotated but my work does not allow me to know where I will be tomorrow. The wait is 2 plus hours and there are only 3 or 4 people waiting. Free services sound great but its useless to me. I will buy them somewhere else next time.
Always friendly service people, I find there prices in line with other companies.
Very nice, very fast service.
Excellent job and service
Great service and decent prices.
Very professional, great service, timely service, Ill definitely go there for any future tire needs!!
Always get a good deal.
Great place
I had a appointment at 3:00. I got there a little early but they went ahead and took me in. I was finished within 35 min. Jarron was so professional. I will be back!
Call ahead and make an appointment, otherwise expect a long wait. They are very good, thats why they are so busy.
Great place as always, great variety in stock and on your vehicle in a reasonable amount of time.
Always had a good experience when buying tires here. I go to hendersonville now because its closer. Good experience both places.
Had a great experience getting new shoes on my car. Went in earlier in the week to make sure the tires were there or order them. Tires came in before the stated time. Arrived at my appointment time and has the new tires on in the stated 45 minutes. Sales room was clean and the sales people are knowledgeable. Would definitely recommend this location to anyone.
Friendly people, had 4 new tires done in about 20 or so minutes from appointment time, tried to talk me into only getting 2 instead of 4 tires because I still had good tread on 2 of them and price was the same as what was discussed on the phone.
Very good price for the tires my friend got!
I always get great service
Great people and great prices
Great Service and the prices were very reasonable. Appointments can be made online, which is very convenient as I am often too busy during normal business hours. The staff is friendly and professional and service was quick.
Fair prices but looooong wait to have a tire mounted and balanced. Saturday afternoon, I spent 2 1/2 hours waiting. Would recommend dropping off & having someone pick you up, unless you like shopping at Lowes
Always willing to price match or beat other prices! They stay busy, so make an appointment ahead of time to avoid wait times!
They checked and filled the air in my tires that were low. Guys always friendly and willing to help. I would definitely recommend this store. They have also fixed flat tires for free as well. Just great service.
Took a Rav4 to a Toyota dealer to fix a flat, did not do it correctly, Discount tire did it fast, right and for FREE... drop the mic
Each time I have been to this store, the employees have been excellent to work with. They dont try to up-sell you. They ask you questions and then give you a few options. I wont go anywhere else for my tire purchasing needs!
I have yet to have a bad experience with these folks. They are always so professional, courteous, and ready to make the experience of tire purchasing or repair as easy and affordable as possible. Would recommend without hesitation!EDIT: Due to the popularity of this location, Id highly recommend calling ahead or making an appointment online rather than doing a straight walk-in!
Really cant say enough good things about these folks. Expertly knowledgeable, very friendly and ready to help. Great prices and fast service!
Had appointment. Got in and out on time.
I just want to say Thank you. I just needed air in my tires. Very professional.
I got at this store at 608 as they was locking the doors. Chris was awesome and still sold me a tire. He did not have to stay open but did because I was broke down on the side of the road. Awesome and fast
They werent able to get the tires I ordered, so they gave me an upgrade for the price of the cheaper ones. Awesome.
Great and quick service
They are truly lifesavers. My tire blew out on the sidewall last night on I65. I ended up getting 4 new tires and a $70 rebate. Exceptional customer service and they truly care about their customers.
I like discount tire. I dont like the new way of doing business with the covid bs going on. I got there early and was 5th in line to get a rotation and balance. They wanted to make an appointment to do it. I got there early to get in and get out like I always do. Oh well, not Im off to pay someone else to do it before going out of town. They are still my favorite the place and I understand they are doing their best to deal with our changing world but covid isnt going away.
Customer service is great. They helped me find another rim and tire very quickly and had it ready on no time.
This is my first experience with discount tires and it has been a journey. First, I came to purchase 4 new tires at 8:00 am on a weekday and there was a line outside the door. All of the people waiting were former customers who spoke highly of their products and service. When the doors opened, we all were immediately helped. Due to my tire size they only had a 235 but it was within the specs of the vehicle. Within 45 minutes I was on the road. Unfortunately, I found the tire was rubbing on both front tires on sharp turns and backing out of tight parking spaces. I drove the vehicle to Discount tires within 5 days of purchase. I was greeted by the salesperson who sold me the original tires. He looked at the tire and said we will replace the tires, no problem. Because they did not have my tires in stock, he upgraded me to a better performance tire at no charge. I am very pleased with upfront customer service!
Very helpful
Great 👍 👌
Actually I had an appointment and still got out in plenty of time. Some of the customer service guys are good and some are not.
I tried to give this place another chance but I waited 25-30 in line no customer in front of me and when they ask how can I help you they can’t get me in till the next dam he could told me before I waited that long. So I went to Hendersonville Discount tire mr. Kindle always take care of me everytime I needed and I alway spend money with this company never again at this location I would give a ZERO rate if I could.
Amazing, helpful and knowledgeable staff. Best prices on tires I have found. Like how they offer free services, such as air pressure check and tire repair, even if you didnt purchase your tires there.
Great place. And the employees were the best. They were kind and did there gob well. Will be going back
This is a great place for tires. The only issue I have is the wait time is incredibly long thankfully they allowed me to do my running around and return and I didnt lose my place in line
Very helpful. Courteous. Very informative.
You make an appointment and you still have a four hour wait. I always hate to go to this location. Need new management
These guys are knowledgeable and reasonably priced. I recommend seeing up an appointment as they are already always busy. They do great work and I highly recommend them.
Rick was VERY helpful and courteous. Great service and a place that serves and does their jobs well; a hard working staff! I wish a 10 star was an option!!
I have been doing business with these guys for years and consistently have the best prices around. Sheldon and the team there had me in and out of the in about an hour and 15 minutes. I wouldnt even think about going elsewhere.
The man who put air in my tires was really nice and the employees seemed happy to be there. I had a good experience with them. :)
Great service come in and they didnt have what I was looking for but made me a really good deal close to the same price for what was in stock
The very best service. Always!
Good service a little time consuming but there was quite a few people in front of me
Buying from discount tire was great, service afterwords is terrible. Call to make appointment does not help. Show up at 12:00 and told Ill be on the road at 3:30 is rediculus. I wont buy another set here in the future. It was the good price and Hussle that made me buy. I cant give up an afternoon waiting for there complimentary service anymore.
Polite and professional. Would give 5 stars but wait times are so long. Thats my only complaint with this company. I waited over 2 hours to just get tires rotated while others came in after me and had full tire replacements done and left before me and did not have an appointment.
Last time I get service from this place I understand you have a lot of customers doesn’t mean get in such a hurry you scratch my wheels all to pieces to get tires off and on taking my business elsewhere
Ive had great experiences and not so great experiences here its worth me adjusting my rating to one more star just because some staff go above and beyond.
Very professional, nice, and efficient. No pressure to up sale or buy extras. Clean facility. Array of choices.
I cant say enough great things about the Gallatin Discount Tire! Incredibly helpful, caring, professional staff. Chris was very wonderful, and knowledgeable!! Thank you for going above and beyond. You have my business for life!!
Id rate them a 0 but it wont let me! Great people until the get your money and then they could care less about You! It dont do any good to make an appointment to have your tires rotated because you will still have to wait in line while they screw over another customer and take their money.
They give great deals, they are really busy though so make an appointment.
I cant say enough good things about this Discount Tire location! I have been doing business here for years and have had many cars in their shop. The service is always exceptional and the staff is extremely friendly, knowledgeable and go out of their way to be helpful and resolve your issues as quickly and affordable as possibleI have had many interactions with one employee in particular named Chris. He is always extremely professional and despite the numerous amount of people he sees on a daily basis he always remembers me. If you are looking for a local place for tires thats fast, friendly and wont take advantage of you make this place your home!!
Staff is always friendly and helpful. Only complaint is the wait time but that cant be helped.
Ive been doing business with Discount Tire for about 10 years. The past few times Ive been to this one havent been pleasant. Prices are great, service is slow and the installation guys couldnt care less about your vehicle.
Very good highly recommend them knowledgeable and get you in and out in a fast manner
I am officially a customer for life. I have bought sets of tires from them. But today had a flat tire and wasnt sure if could be plugged. Went by there and they patched it and put it back on my truck for me and put the spare back up. And PATCHED IT FOR FREE!!! NOTHING FREE ANYMORE.!! THESE GUYS ARE SUPER NICE. THANK YOU.