Amy was AWESOME! She helped me order a replacement tire due to road Hazzard and then when I decided to replace all 4 tires she ordered them and I had them installed the next day. Very pleased.

What can I say about walmart! Lol. To change a flat an hr or two. No person in front of me!!

Even though the wait was long still had good customer service

Tried 3 times to buy tires here,dont waste your time,always an excuse I had an appointment last time,they only had 2 tires 4 me. Ok though Discount tires fixed me up they are fast,!!!!!

Customer service is terrible. Unprofessional staff, if you can even find them. Ordered online for store pick up. Was told to wait for call that it was ready for pick up. No one called. I would NOT recommend this location for anything.

Horrible customer service. First they tried to convince me the wait would be too long and I shouldn’t stay. I told the woman that I’m leaving for a trip and had to get it changed today. She then rolled her eyes and put my info in while huffing and puffing under her breath the whole time. An older guy chimed in with her and said he wasn’t staying there all night. It was 415 pm at this time. I tried to give them the benefit of the doubt and went shopping to kill time. I returned an hour later and saw my car was being driven out so it was done. Now there was a young cashier. I observed 3 people ask her to check in for services and she told all of them they needed to go outside and tell the guys working because she didn’t know anything about the auto center. She’s just a cashier. The guy then came in obviously frustrated, threw my keys on the counter and started helping the other customers. I asked the cashier if she could check me out for my oil change and she said I think I know how. I will not return to this location for any auto services. I was very nice to everyone the entire time. I’ve worked in customer service for over 20 years. I know you get what you give sometimes. Despite my politeness, I was still treated badly.

In-and-out quickly with a new pair of batteries for my diesel truck

I paid for the $30 oil change which includes them vacuuming the inside but instead they did not vacuum nor did they even think about it. So how do I know they use the right kind of oil? Makes you wonder huh?

Had my two front tires replaced they were fast and curtiest.

Gallatin tire center not good. Lafayette tire center were very helpful. Made up for poor service at Gallatin store.

Worst customer service ever!!! First trip no one working in shop 1 1/2 hours till advertised closing. Asked to leave rim for tire install and told no. Second trip the next morning 45 minutes after opening only 1 person in shop told it would be 2 1/2 hours before they could mount 1 tire. 2 hours later two people walking around in shop but no one working. Do your self a favor and go somewhere else. Would rate lower if possible!

Absolutely would not reccomend taking your car here. The people are lazy & tell you just what they want so they dont have to do their job. I personally will not be back.

The worse experience . They put on myTires, and now my car I shaking. Going to here truly was a waste of my money.

Sadly, this is probably the WORST place to take a automobile for ANY type of work. They dont seem to actually hire REAL mechanics, just folks with a pulse. Ugg.

Went got oil change and waited 3 hours. I have to take my 2nd car for an oil change and tune up. Will be there at 7 when they open.

Bought new Battery, had it installed by Walmart Mechanic they didnt tighten the battery turntables.

Went for an oil change asked for specific oil. They put in a different brand without asking. I will never use this location again.

Quality service and very helpful and polite

Stop by today cause I had a nail in my tire I had road side hazard which is 10 a tire to end up paying almost to the t what I paid for the tire which the young man said I would only have to pay for the road hazard to be put on that tire and the cashier was rude as well I will not be going back to shop or for any repairs gallatin store sucks

Customers were waiting over 3 hours for an oil change this is ridiculous!

If zero stars was an option they would get it. They dont have people there, dont follow their hours, are extremely rude, and do a substandard job when you do get service.

Save yourself the headache and wait time and just change your oil yourself.

Service extremely slow! The staff is friendly enough but it always seems to be about a two hour wait. Think they need more staffing at the tire center.

Great service

Slow and really unprofessional for starters I came up here the day before at 4 and they said they was to short staffed come back Tomorrow so i went back up there today and waited 3 hours also the lady and one of the gentlemen who was working on our car was really hateful about me trying to get my car done today

RUDE customer service.

Got 2 tires. They were on roll back. It took about an hour

Service was outstanding

Good experience

Not happy with Auto service