They were awesome. They diagnosed my vehicle and explained everything that was wrong and gave me a fair price. Thank you.
I brought my car in with a concern about the airbag light being on and a service airbag light on. They checked and found that things were working just fine and I didnt need any service. 5 minutes and $0. I know nothing about cars, and could easily get swindled, but was so grateful for their honesty and kindness. I will definitely and gladly come back when my car needs work.
Most importantly when it comes to mechanics she have no doubt that you can trust these guys
This happened back in January, 2019, but I felt this needed to be added.I went to 4 different shops and their quotes were crazy high. Joses wife was driving me for Uber and heard me talking about my car needing repairs. She gave me his number, I took my truck over there, and he gave me an estimate a third of what other shops were asking. And when the job took longer than he expected, him and his wife gave me their truck for the weekend.Ive been recommending this guy to everyone since that experience. Best mechanic Ive found since I moved west. Hell always get my business!
They dont know what a Y pipe is! Or an air runner valve. Picture looks great, but never judge a book by its cover.
Jose and Danny met my expectations in every area and exceeded them in two ways.First, I had an alternator that was defective and Jose not only looked up the warranty information, but went down the street to get a replacement at no charge. This really surprised me.They replaced my alternator with a working one and it has worked perfectly since then.Second, I came across them because I was stranded across the street with my three boys in tow. Danny asked if I needed a jump when I told him I was going to take it down the street to a competitor. He did not mention Wrench and Ratchet until the jump was complete, sparing me a tow. This was after hours and Danny treated me without any requirement that I take my car to them.Needless to say, after not only getting me out of a towing bind, and Jose fixing the alternator and also performing a diagnostic to make sure my car could defrost in the morning, I am thrilled to have found such an honest, reliable, and competent mechanic. And only five minutes from my house!Thanks Danny, and thanks Jose. I’ll entrust my power steering leak to you next when it’s in my budget.
VERY HELPFUL!!!I I was having a meltdown when I pulled in ...Danny (mechanic)stopped what he was doing...diagnosed the problem...checked out price of the part and actually showed me how easy it was to replace..NO CHARGE!!!
Gets it done right the first time with great pricing on all repairs
They were very reasonable on the price and had my car back to me within 1day thanks Jose.
I cannot say enough great things about this shop. Explains everything very thoroughly, charges very fair prices and always goes the extra mile. Even as Ive moved farther away, I will still continue to give my business to this auto repair shop who exemplifies amazing customer service at every level.
Jose really cares about getting your vehicle back to 100% for you and is completely transparent in everything he does. Wrench & Ratchet is now my go-to when I need a mechanic in town.
This review is long overdue. I have taken three vehicles to Jose at Wrench and Ratchet now and each time was a great experience. He is honest and open. I appreciate how he lays out the problem and gives the possible solutions including what he would do if it was his vehicle. Great service, great person.
Was able to diagnose and repair my truck for a good price. Fair, Honest, Reliable, Expedient.
By far the best service and honest quotes Ive encountered in boise. I already spread the word for their shop!
Jose helped me out and fixed my truck that had a bad leak with a great price. He was honest and straight forward and didnt try to sell me a bunch of things that werent necessary. He was very detailed in explaining the exact problem and made me feel very confident in the work he was doing. Will go here for any mechanic work needed in the future.
Ive brought several of my vehicles in for repairs. Jose and his team are great. Thank you guys!
Jose is exceptional when it comes to diagnosing and repairing any type of vehicle. I have had him fix several different problems on all of our vehicles, which he did within my budget. Friendly, honest and very knowledgeable! Id recommend him to anyone!
Jose fixed my heating system the same day I dropped it off. HIs shop is clean and professional. Jose is very nice and wants to make sure you understand what the problem is and how he will fix it. I am glad to know who my car mechanic is now.
If you want honest mechanic work done at a fair price this is your shop. Jose is one of the best mechanics i know of
Wrench and Ratchet was able to diagnose my trucks issue and get if fixed so I could get back on the road. I wouldnt take my vehicle anywhere else for any repair.
The location is a little off the beaten path, but the service is excellent, and you will find nothing but honesty from this mechanic. I had Jose fix a problem with my car starting and rather than just fixing something, he told me that it might be a less expensive problem. We tried a few things until we really knew what was going on. Needless to say, I was impressed with his honesty and knowledge of how to fix problems. I will definitely be returning.
Jose was great, so through, and explained everything . I am so happy with his work attitude and ethics!
I had an electrical issue with my van. I had previously taken it to another mechanic before that couldnt diagnose it. Jose diagnosed and repaired my van in less than a day. Thank you for the help! I will definitely be back.
We bought a car from a dealership with lots of problems and they didnt have their own shop so they sent us to Wrench and Ratchet. Jose is super nice and really works around our schedule! He and his team our awesome! Always does a great job with repairs! Wont go anywhere else even with our other cars! Jose has our business for life! Someone already commented that if your a women your dont have to worry, well even as a gay couple we were never treated with any less than the upmost respect and knowledge. If your looking for a Auto Repair shop this is the one, and you wont ever go anywhere else!
A friend told me these guys are fast and honest and were one of the few places that could work on my foreign car besides the dealership. Thanks Jose for your patience in figuring out my issues and suggesting less expensive courses of action than I had thought of. I wont go anywhere else; you guys rock!
World class service each and every time! I will not take my car anywhere else. Even after buying a brand new car from the dealership and having bad Automotive Care at Ford I still keep bringing it back to Jose. Its hard to find honest mechanics and Jose is definitely one.
For the past two months my jeep has been in and out of mechanics shops only to repeatedly have to go back in for additional expensive repairs. As a 22 year old female and new college graduate, with no family in the area (except for a sister who is just as uneducated as me when it comes to car repairs) this was a very frustrating and expensive cycle I was in with my car. I often feel taken advantage of when I have car troubles because I am not educated about the mechanics of my car or why the issues my car was having continued to occur.The other night when driving to the grocery store my car died after having just been repaired for hundreds of dollars in October. When I was walking alone and in the dark to a mechanic shop I saw down the road, a couple pulled over and offered their help. The woman, Sara said her husband, Jose, was a mechanic and would take a look at my car for me. She told me they wanted to help because I reminded her of her daughter and they understood my frustration in finding a trustworthy mechanic. Jose told me exactly what needed to be fixed. Then they graciously gave me a ride back to my house, we exchanged phone numbers, and planned to have my car towed to his shop, Wrench and Ratchet Auto Repair, to be repaired the next day. Jose and Sara then even went so far as to offer to let me use their spare car for the next day so I could get to and from work. That next day, during my lunch break, Sara waited for the tow truck with me, drove me back to work, said Jose would bring my car to me when it had been fixed, and reassured me that they would help me until the end. Within a few hours Jose brought my car to me only for me to learn the couple had completely paid for my car to be fixed. I was completely blown away by everything that had happened. It was the most incredible act of kindness I have ever experienced.It is so rare to find good and honest business owners who see their customers as real people rather than a way to make money. I would recommend this business to everyone I know because of their kind hearts and precise diagnosis of my car. My car has not had any issues since being repaired at Wrench and Ratchet. They have my business for life. I don’t know how I could ever repay them for taking such good care of me and my car. My hope is that this review is seen by as many people in the Boise area as possible to help grow their new business.
Every car of mine has been worked on by Wrench and Ratchet. Jose has always communicated with me what is going on and what his recommendations are as well as the priority level of repairs that are needed.Location is one of the cleanest Ive ever seen in an auto shop.Quality is the best word I would use to describe their work. You never have to wonder.If you are a female, you will never feel stupid or be taken advantage of by Wrench and Ratchet. My wife has always been treated with the utmost respect.
A hidden gem. Honest mechanic and actually fair prices. Would go there again.
The message I got was that they arent technologically advanced yet, as theyre just starting out, but the service was so prompt and friendly that I wont hesitate to take my truck here for minor repairs or for future diagnostics. Maybe after a few year of business, the technology they have with advance. Definitely worth bringing your money to for the minor stuff. Ill be coming back for brakes soon.The reason Im not giving a full 5 stars is because after taking it to a dealership, I found that the team here failed to properly diagnose the major PCM issue, and instead put a band-aid on the misfire, but like I said, the service was fast and beyond friendly, and as the technology they have access to advances, Im sure their ability to diagnose those things will also get better.The community should definitely support this business.Edit: Jose contacted me and clarified what had happened. Hes an excellent, open, and genuine guy, and I look forward to seeing him again at his shop.
I was broke down on the side of the road and Jose stopped to see if I needed help. He offered to take a look at my Jeep at his shop. I was in between jobs at that time and he told me not to worry about it. Within a short time he had it fixed and sent me on my way.Hard to find genuine people like Jose. Glad he found me. He is my go to mechanic.
Went above and beyond to help with my car