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Nestle Toll House Cafe by Chip
605 Town Square Blvd #605, Garland, TX 75040, United States
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Nestle Toll House Cafe by Chip
Comments
en
Review №1

Remarkable customer service, always greeted with a smile and a genuine “welcome to Nestle “ by their staff!Thank you Mr Gil, Eugene, Aspen and Tessna for a job well done!

Za
Review №2

I literally left my cookie box in the car when it was 93 degrees and it made my cookies extra crispy! Tasted AMAZING Ma Sha Allah. It is a little pricey tho ($10 for 5 cookies plus 1 free one). However good quality for sure.

Ni
Review №3

Lots of options. This time we focused on cookies and drinks. Next time we will do a meal and ice cream.

Cr
Review №4

I thought it would just be cookies and ice cream but the wraps and crepes were so fresh and delicious! Simple and refreshing fruit smoothies as well!

Ab
Review №5

I drove 30 minutes to this location because I loved what I got here last time but it was closed when I arrived even though I made sure to check the closing time which said was 8pm but when I arrived there was a sign on the door that said it closed at 7pm. Y’all should really fix your hours on google maps if you’re going to close earlier…

Mi
Review №6

Best place for cookies!! Wonderful staff and I got fresh warm cookies!!!

Ca
Review №7

Fresh customizable cookie cakes.

rh
Review №8

My son loves the cookie cake. Requests it every year for his birthday.

He
Review №9

The cashier was very nice to me and my friends. The icecream was really good as well. The manager that was present was very kind when I had to go back into the store and get a bottle of water. Overall it was a 10/10 experience.

An
Review №10

The best Peanutbutter Icecream ever😍

Ma
Review №11

Been eating cookies at this shop for almost 3 years, and we’ve never had a bad experience. We don’t live in this area anymore, but we love to stop by whenever we can. Amazing cookies and super friendly staff. We always get the buy 5 cookies and get 1 free deal.

Er
Review №12

Not only are they DELICIOUS I had a last minute order and the Manager was so awesome to work out a perfect time for me even through it was a few mins after closing. BEST customer service Ive received by far. Thank yall so much! Will be there next birthday 🎂

Ta
Review №13

Great ice cream but $3 for a scoop of ice-cream in a cup

Iz
Review №14

Really good smoothies! However, looking at the prices...its a little much! The manager that was there was also not the friendliest. But a very good place to go if you have some extra cash!

El
Review №15

I got pesto chicken was bad sandwich I ever had not even grilled was frozen and they heat it up not worth it for $7.99

Mr
Review №16

Good place to chill and good coffee

Ju
Review №17

With two different trips to make between haircuts, the staff was phenomenal! Very welcoming, kindz and well versed in their menu!Ill definitely be coming back!

Ta
Review №18

Cookies behind the counter are fine, but we choose to also get a package of the day old cookies to share. The packed cookies were very hard and tasted much more than 1 day old. I informed them and while they did remove the other cookies from sale, they did not offer me any kind of refund or exchange. Poor costumer service and very disappointed.

es
Review №19

Omg the cookies were so good and they were fresh. Took some to go. Highly recommend.

Mi
Review №20

Funny story. My family and I walked by and decided to grab a couple of cookies. It was 8:40 p.m. on a Wednesday night (they close at 9:30.) I pulled the door to open it and it was locked. The lights were mostly off and there was a girl on the phone behind the counter seemingly on a VERY interesting phone call. She walked leisurely to the door as if she was going to open it and when she got to the door she turned her back. THEN she walked halfway back to the counter as she stood with her back toward the door as another couple walked up on our side. She returned to the door, still with her phone to her head, and stood at the door with her back turned. She walked halfway to the counter a second time as my wife and the other couple scoffed and walked away. At this point I was very interested to find out how long this would take. She made another round of walking and walking away until she finished her phone call and once she hung up she pushed the handle and opened the door.Upon walking in I inquired if there was an emergency or some problem and she launched into a litany of weak excuses that were not in the least bit believable and the scoffed treated me as if I had done something wrong by inquiring why she made us stand outside in 48 degree weather while she finished her phone call.Two stars instead of one simply because the other girl that emerged from the back was cordial, polite and actually took the time to look me in the eye and smile while we were speaking.Even my 6 year old daughter had the insight to state as we were leaving that we probably shouldn’t go back. $6 for three cookies isn’t entirely unreasonable if you enjoy the experience as a family. $6 for three cookies and an unreasonable experience is simply - unreasonable.

sh
Review №21

You cant go wrong with cookies! Not enough space to sit and savor though. Hard to get in and out but we enjoyed the chocolate chip with pecans as we strolled around the fountain.

Sa
Review №22

They have the best cookies ever! Especially the peanut butter variety! Please stop by and give them a try, you wont be sorry! 😁👍🍪

Ro
Review №23

Very clean store. Very interesting selection of fooad and desserts as well. Well worth a visit.

Li
Review №24

GREAT food, though the prices are a little high. But definitely worth it. Theyll prepare just about everything in front of you and their cookie cake decorations are A+. The ice cream cookie sandwiches are amazing too.

jo
Review №25

Yummy....if you have a sweet tooth...then stop by.

Am
Review №26

Walked in at 920pm to get icecream after shopping firewheel. Sign says closes at 930pm. Asked if theyre still serving because all the chairs are stacked on the tables and lights were being turned off. We were told depends on what you want because some stuff is easy to make..so, if youre going to close at 920pm, please post that or a sign that says limited menu before closing? We couldnt even get to the coolers to see what flavors of icecream was available. The teenagers closing tonight just turned away 6 icecream sales by limiting our choices because she didnt want to have to open or clean anything I suppose.

Br
Review №27

Great little shop to enjoy some Ice Cream or cookies with family.

Je
Review №28

The brownie with the cream cheese was awful.... both the.bowie and the cream cheese icing were dry.and stale at best. I let my 3 year old try the icing because ALL kids like sweet things.....he cringed in horror and said it was yucky.First and last visit happened today.Oh...and its pretty darned expensive all around.

Pa
Review №29

Staff was super friendly. Cookies were very fresh. There was a mistake on the coffee and the lady and gentleman working fixed the problem with a smile

Ra
Review №30

Its a nice place with good food and many options. Plus, it has nice people working there.

Em
Review №31

Great cookies! I dont usually like oatmeal raisin but theirs is really good.

Ja
Review №32

Wonderful service and clean. Good cookies.👍

키루
Review №33

Great cookies, crepes, smoothies, and sevices. (The onwers son is very handsome and nice)People say it is expensive but the onwer told me that they give you the goods a lot.For example, they sell about 2.3 scoops for 1 scoop. So its worth it.Cookie cake decoration is amazing.

Jo
Review №34

Cookies were pretty good, would have been better if they had of been hot and fresh

ch
Review №35

Went in for national cookie day and the manager told me I needed a coupon through their email club. Every where online it doesnt say so it says free cookie no purchase required I went in to buy a cookie and get the second for free as im not the type of person to just go some where just for freebies. Definitely wont be going back I work retail and I would have made my customer happy im sure cookies they sell for 2.49 cost maybe 10 cents to make. Thank you anyway.

Ne
Review №36

Great place with an outdoor setting area. But over priced. I will visit again.

Ry
Review №37

Delicious. Great place to stop for some dessert as you walk the mall outside

Jo
Review №38

Love the cookies here but hours listed are not accurate. Does not stay open until 9:00pm on Fridays.

Ro
Review №39

A but pricey for cookies but my son seems to enjoy them. I like their drink selection more than their cookies though.

Da
Review №40

Cookies were hard but better after warmed up

Ka
Review №41

Great service and they are always so friendly! We always stop by whenever we are at the mall.

Tr
Review №42

Who dosent love a good cookie

Sa
Review №43

Always so good . Soft always taste fresh.

Sy
Review №44

Friendly staff and yummy treats :)

Sa
Review №45

Friendly staff and very DELICIOUS menu

Me
Review №46

Great cookies and service

Li
Review №47

Need mimi snickerdoodles

Te
Review №48

Super expensive for me, cookies and brownies wasnt fresh at all! Two stars only for customer service.

Al
Review №49

Prices are way too high. Home cooked toll house cookies are my favorite, but the cookies had at this location were not very good..

Le
Review №50

Good cookies

No
Review №51

Great place for crepes!

La
Review №52

HOURS MAY VARY on door and they were closed at 9:40.....disappointed!

Ma
Review №53

Tasty cookies!!

Ad
Review №54

Great ice creams

Bo
Review №55

Awesome

Pa
Review №56

Exelent

Mi
Review №57

Great.

Ka
Review №58

Over priced

Ma
Review №59

Cost too much

Le
Review №60

Amazing service

Al
Review №61

Really bad

Er
Review №62

Love it

Ro
Review №63

Delicious

Yi
Review №64

Variety of cookies but, high prices ... The staff is very friendly.

Information
84 Photos
64 Comments
4.1 Rating
  • Address:605 Town Square Blvd #605, Garland, TX 75040, United States
  • Site:http://nestlecafe.com/
  • Phone:+1 972-414-2714
Categories
  • Dessert shop
  • Ice cream shop
Working hours
  • Monday:11:30AM–7PM
  • Tuesday:11:30AM–7PM
  • Wednesday:11:30AM–7PM
  • Thursday:11:30AM–7PM
  • Friday:11:30AM–7PM
  • Saturday:11AM–7PM
  • Sunday:12–6PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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