Super friendly and helpful. My Thanks to these ladies. I was processed quickly with NO issues.
Jazzmin and Terel were friendly while being professional. My unit is spotless. Just a block off of 78, so very convenient. So happy I chose Cube Smart in Garland.
Had no break ins always clean no issues
Kind and very professional Tasha and Beverly explained things very well and made me feel safe about me leaving my stuff in storage. Thank y’all!
The process went smoothly
BEVERLY!!! AMAZING CUST AERVICE
The customer service was excellent
Just used them for a rental, but two things were said that would make anyone nervous: this is my first time renting a Penske truck, and your card is on file.
Tiffany & Jazzmin were so hepfull they Booked me in quickly and were very Professional. Really great people to work with.5 stars I highly Recommend.
Kristi the on site manager was very knowledgeable and very friendly. She listened to our needs and helped us come up with the best solution. The price was the best in town and worked well for us.The facility is well maintained and we are very pleased with our choice. Thank you again for all your help and support.
Your staff is so friendly and helpful
This was my very 1st unit rental EVER!! The journey to finding the best fit has been very draining and frustrating!!! BUT CUBE SMART ON 1st in GARLAND TEXAS LITERALLY HAS THE BEST STAFF, and customer service! Chandra has been a total blessing and she knows her STUFF! I simply love the environment over here... SAFE, FRIENDLY, and CLEAN!
The ladies there were very knowledgeable and polite on my visit today. They had great job ethic and sense of urgency. I was able to get my first unit in no time at all!
Kristi and Tiffany are amazing. They are on point with everything. This was first place in my 38 years of existence I didnt have to ask questions because they answered everything before I had yhe chance to ask. Best customer service by far. Wouldnt go anywhere else. Thank you again for the awesome help and service. I will definitely pass the word around that this is the place to go.
Poor and sassy customer service. Requirements were not made clear online. Complete waste of time.
Fast and friendly service. Especially Tiffany & Kristi! They will help answer your questions and find the perfect size unit. Reserve your unit online, save $$$$! Clean units as well as RV storage area. Convenient on 1st Street and Buckingham in Garland.
My husband had reserved a storage online, and was contacted promptly by the GM. unfortunately my husband was at work so he couldnt answer, and asked me to call for him. I did so, and was very happy and pleased with Stephanies customer service skills. Arriving to fill out my paperwork I was greeted by Stephanie (the GM) who was a burst of life! She made the process quick, clear, and painless, she set me up with everything we needed for our storage. Brenda (a manager) took me out to see the storage unit we would be renting and was very nice. Overall it was a fantastic experience closing a deal with these ladies! Very happy, and satisfied for their help on us getting our first storage unit!
Tiffany and Kristy were extremely professional and gracious in ensuring the security of my property. I was pleasantly surprised by their quick response to a potential issue. Not only did they take care of the issue, they provided me piece of mind that I am in good hands at CubeSmart. Thanks for the great service!
My experience at Cude Smart in Garland has been exceptional! The manager Kristi went beyond her job duties to find me the right unit for my needs. Kristi Is professional, knowledgeable and more than happy to help me relocate my belongings. The grounds itself was very well kept all units I looked at were very clean. I feel good about making the decision to put my personal belongings in Cube Smart. Thank you Kristi for making this a wonderful experience and giving me a peaceful mind about my decision.
Trash all around and some vehicles look like they don’t run. $110 for an RV spot seems ridiculous, but it’s the best I could find.
This is a fantastic storage facility!! The grounds are so clean and well-lit and there are cameras for extra security. The units are easy to load and unload with drive-up access. The best part about my visit was the office staff. Stephanie and Miss De La Rosa are so nice and professional. They helped me choose the right size unit for my needs. I would give them six stars if it were possible. If you are looking for easy and affordable storage this is definitely the place!!
I recently needed to store four fleet vehicles at this location and I couldnt be more pleased with the outcome. Tiffany Stine and Stephanie Johnson were both very friendly, knowledgeable and professional. They were very efficient in getting everything set up and answering all of my questions. I will continue to use them in the future and will recommend them to anyone in need of a storage facility.
Jazzmin and Tiffany have great customer service skills and have the best deals in the city
Amazing service. Kristi was very helpful.Took me around the whole property and helped me find the perfect unit.Would absolutely recommend this place to anyone looking for good service and great prices!
I rented a truck from this Penske location and the customer service we received was exceptional. I really appreciated how Tiffany the Manager took care of our needs and was very helpful. By far a great I had a great experience at this place. Thank you so much and thank you Tiffany. If I ever move again, for sure I’ll come back to you guys. Good day
Tiffany @Cubesmart was such a great help in our move and transition to Dallas. It was 1600 miles to get here. And what a joy she was. It’s rare to find such great customer service. Keep up the good work.
Tiffany went out of her way to find help me locate another CubeSmart with ample space to park my truck and trailer. She was very patient in trying to understand exactly what I was looking for and where I needed to park. She did lots of queries and found locations that would fit my need.
Kelly & Stephanie were great!!!!! Awesome customer service. Both ladies took very good care of me, made sure I the space I needed at the price I could afford. Wonderful place I give Kelly & Stephanie and CubeSmart Self Storage 5 Stars and 2 Thumbs up. I would definitely recommend this place if you need a self storage at a great price and Safe also. CubeSmart Self Storage.
Great and friendly service! They were able to help us promptly and explained everything very well. Dana was professional and extremely kind
Tiffany is the best! Very informative and really helped us out
Tiffany was a tremendous help this morning. My company needed a Rental Truck ASAP and she got me out the door with a truck in no time. Very friendly, great service. Highly recommend for rental or storage needs.
Had a unit here for over 1 1/2,the units on facility are not safe.Units are not covered on the inside like there supposed to.Had some people get stuff from my unit.Has big gaps from one unit to another.
Didn’t have what I needed, but helped me out to find a cheaper price. Great customer satisfaction. Tiffany was a great help.
The property is very clean. The staff (both) ladies are very friendly and knowledgeable.I am glad I choose this facility.This is Rhonda Hinds unit # 64. My teenage granddaughter jacked with my phone and now my email always pops up as Jade Morgan!!!! KIDSBut seriously I am very satisfied with the space I was rented and have reserved a truck rental for this weekend and hope to be equally as satisfied...………….Thanks Ladies!
Tiffany and Kristi this place was awesome. These ladies made me feel very much at ease and made everything so easy. I was very much impressed Thank you so much.
Tiffany, Christina, Tameka provided excellent customer service from the time we entered the door to the time we left! It was a pleasure doing business with a cube smart and can’t wait to move again just to interact with this great team!Quincy R
I have been here for a month now and love it. Everytime I come in Tiffany takes care of me. She answered any questions I had, got me into the right unit. The paperwork was super easy and fast. I highly recommend Cubesmart at first street. Thank you.
Tiffany and Kristi are super nice and extremely helpful!! They know what theyre doing and are very professional but also make you feel at home!! I recommend this storage place 100%
I have been to more than a dozen storage facilities in the metroplex. I received the best treatment and the best deal with Tiffany and Kristi! Thank you so much !
These two girls rock! The property is clean and secure. The paper work was super easy and done fast. I recommend going to see Tiffany and Kristi for your storage needs! Thanks ladies.
I called and reserved a unit with Mrs.Tiffany she was more than helpful reserved the unit for me and definitely worked with my hectic schedule. The space is very clean and staff was great and friendly! I would definitely suggest this facility for storage and never let Tiffany leave she is a major asset to cube storage.
Tiffany and Jazzmin are very knowledgeable and helpful with my storage needs and very efficient in time management they are the best! Thank you for all your help.
WOW! Excellent experience renting a storage unit. I think we were in and out within 15 minutes total! CubeSmart Self Storage is on the ball. All questions were answered before I even asked. Awesome customer service!!!
Kristi and Tiffany were a breath of fresh air! After a long move, they really made us feel very welcome. Thank you SO MUCH!
The person on site was awesome. So help. Customer service was the best!
Process was easy to rent. Space is exactly what I needed and the staff was very courteous and attentive to my needs.
Tiffany and Kristi are wonderful, as a 3rd party co worker it’s always a pleasure when I run by the store. Always polite and friendly. Thank you ladies for all you do. Keep up the good work!
My family and I had to relocate from New Mexico last summer and move in with family due to the addition of twin boys. We ended up having to store all of our belongings. Our family of 5 shared one bedroom together for 9 months. During this time we would make weekly or bi weekly visits to the unit to get items we needed or put back items we used. Ruben was great. He was always friendly, patient, and kind. My 6 year old notoriously would wait until the last minuet to tell me she needed to go potty, and he was always available to unlock the restroom in a rush and turn the light on for us so she could get in quick. He become our friend while we were there. We got our own place at the end of February, but I still think about Ruben and what a nice man he is. Thanks Ruben! We need more people like you in this world.Your Friends The McMillens
Great & quick service!!! Tiffany & Stephanie are great & VERY helpful! I will only rent from this place in the future. Best rates I could find. I was very impressed with their service.
Oh my gosh.This has been such a wonderful experience at this cubesmart in garland.i I have just recently started a business and now that I finally paid my truck off and this past year found out theres more to come with the job had to find a place in order to store the truck but when I got here.mrs.chandra really made this so so much easier for me .and then I found out she had been working there only 4 days .now thats when u are truly out to make a person day a lot better.im so please ....
Tiffany stine has been most professional and informative. Her customer service is excellent. Great experience.
Tiffany and Kristi are both amazing! Made sure I was taken care of. Kept some things there for a year with no issues. Would recommend!
Tiffany and Kristi were amazing at their job. They gave us the most accurate information that i was looking for. I will definitely recommend my friends and family.
Ms.Tiffany was amazing! And extremely helpful ☺️Kristi took no time setting me up with a Penske truck. Very grateful for these young ladies making this an easy process.
Went to cube smart today and Tiffany was very helpful and polite. She got us the information we needed and her customer service is a 5 star.
Tiffany & Kristi were awesome. After being sent to two Penske locations to swap a 26’ medium van. The girls from Cube Smart were very helpful.
Tiffany was Great. We rented a Penske truck which made our move a success. She was most informative and helpful. Thanks.
Quick easy and fun, Kristi and Tiffany were very helpful in assisting me, and offered an additional 10% for Active duty. Way to take care of your military!!! Impressive ladies.
Hello my name is Ray Guzman Ive had CubeSmart service with you guys for a little over a year in about three months and Ive had some seriously good customer service with these people have treated me very very friendly and very very well for I was comfortable that my stuff was protected Im finally having to move out of town to go into West Texas and because of circumstances and and rain and all that it was a one day thing that I was going to have to delay the next day and your general manager over here Stephanie she is just taking all the stress and the chaos away from me by allowing me to to do one more day just go ahead and do it tomorrow instead of today and to me this is a relief Im retired Im 60 something years old Im in and I dont have really any buddy to help me load it and stuff but what bothered what was bothering me was the rain so and it started to sprinkle a lot but at this time I just want to say thank you to Stephanie thank you to CubeSmart I think this is one of the best decisions I made to get with them I was fortunate that I was never ever have to be late on my payment or anything so Im going to assume that because I took care of my responsibilities you guys are going to take a little bit of extra for me and one day extra is is a godsend its a blessing I even prayed today that that that things would work out or if I couldnt do it today that they would allow me to come back in the morning to get all this done so that I wouldnt and I offered to pay the difference you know and because of her customer service skills she just says no this is something I can do one day is not going to hurt and its not going to hurt me but I just want you to know that I appreciate that so much and I will know I will let my friends know Major League let him know that if they ever need anything like this to go to CubeSmart because they have taken care of everything for me my truck is here that Im supposed to load up tomorrow with everything is ready to go but just the kindness that this young lady has shown me today is just something that is just awesome and I will definitely let people know that CubeSmart is one of the places as a matter of fact my brother his wife were looking for storage unit and playing on you just open a new one and Im going to tell him to make sure to get their storage unit there in Plano I just wanted you to know that this this this store here in specific store has been very very kind to me especially the day that like I said they took the worries in the stress away from me its such a major way that you cant even begin to imagine and shes been so friendly from the moment that I talk to her and everything she just really really alleviated my fears my concerns my worries everything so now I feel more comfortable that tomorrow Ill be able to come in that the weather will cooperate a lot better and then Ill be able to to get my stuff and get out of here and let them know where you can have the storage unit open for someone else again will make sure that I let people know I will let in whatever media things that social media is that I do I will definitely make sure that I let them know my friends and all those cuz I have lots of them that are still young when theyre moving to choose CubeSmart it was a good decision I think I might part that day maybe it was desperation or what but just today Stephanie and her staff made me feel like I was important and that all this time that Ive been paying that I really was important to your company that offer that I want to say thank you so
Kristi and Tiffany were amazing! So kind and helpful! One of the best customer service experiences I have had! Thank you!
The place is very quiet and people is nice
Amazing place, safe and secure. Thank you ladies. Y’all are always making sure y’all take care of us. Kristi and Tiffany are awesome!
Tiffany was awesome! So helpful! 5 stars from me. Will continue to use CubeSmart in Garland, TX!
Horrible experience with this storage. The reason why we paid a fee to have our valuables in that storage, was because we thought they were safe. Our vehicle was broken into after we gave them notice we no longer needed their services. (What a coincidence) also at the time there were no cameras working to see who was the person. I will be contacting their corporate office to inform them about the horrible staff they have at that location.
Rented a parking spot today. Property is clean and well kept. Tiffany and Kristi got me in and out quickly. I highly recommend these ladies. Thanks ladies.
Very friendly management. Stephanie is so sweet and really cares. Shes funny and down to earth. Made my visit a good one. Will recommend this location to others.
Kristi was soooooo helpful and nice. When my month is over at my other place I’m bringing my truck and trailer here as well. The way you treat people goes a long way and she truly embodies customer service. Thanks Kristi!!!!
My experience at Cube Smart storage was a fast and smooth transition. Good access to the storage space too. Great service by Tiffany Stine.
Came in to check out the cube I have on reserve. The property looks clean. Ill be back tomorrow to rent. Tiffany and Kristi were wonderful showing me the cube and explaining the process. I recommend CubeSmart.
Im a multi-unit CubeSmart renter at several locations in Texas and have thoroughly enjoyed working with Stephanie and Kelly at the CubeSmart Self Storage on North First Street in Garland. Ive been renting at this location for about a year now and always receive personalized service from this dynamic duo. Looking forward to continuing the relationship!
Thanks Kristi and Tiffany! They took such great care of us! They offered great customer service and went above and beyond and gave great discounts!
Amazing customer service. Would give more stars if they let me. Great job ladies.
Kristis customer service was amazing, the property was clean and secure! If you want to have someone who cares and answers all your questions you should find her!
First they held a 10x20 storage unit for me because they didnt have the 10x30, but upon the day I went to transfer they got what I wanted and didnt have to rent the current 10x10 unit I have now along with the 10x20. They were fantastic handling my transfer and upheld the previous discounted rate for me. I had to stop by and reset my gate code the next time I went to the facility and Kelly took care of that very promptly. Stephanie, Luis and Kelly handled my account like pros. Thanks for having a great team at this location!
Space was to tight to put a 30ft bumper pull travel trailer into a 40ft space. The place for parking was trashed out. To many people using it as work space and not cleaning up.
The Manager Tiffany is disrespectful. I made a reservation YESTERDAY 7/17 so Today 7/18 I tried to come in with my reservation but I can’t BECAUSE TIFFANY CANCELLED MY RESERVATION . I well have my confirmation with email to show and she is not respecting the price or spots I reserved. Her explanation for Cancelling my reservation is that my number was incorrect. It was only a couple of hours until I was going up there! And now the spots and prices are gone! That’s wrong on her part for canceling the reservation I made and not fixing it but instead arguing and lying about her mistakes.I tried speaking to a Supervisor and nothing is being done because it’s the weekend!! I have to wait for a call back in 4 days!
Cant say enough about this place with outstanding staffThey really know their stuff. Super awesome personalities. Dont ever make you feel like just a customer renting a cube
Kristi and Tiffany were amazing, they helped me put and with a quickness. Thank you ladies for all that you do. We will be using this location again.
I spoke with both Stephanie and Kelly on the phone before stopping by the office and they were both very informative and pleasant to speak with on the phone. When I was ready to rent a unit I stopped by and Stephanie made the process so quick and easy and made it feel like I was renting a space from family!!! This was a great choice in storage!!!
I came into cubesmart today and had the best service giving to me by both Kristi & Tiffany .Both ladies are very helpful when in comes to choosing the correct fit for our storage and had very good for recommendation in the amount of space we needed. Kristy and Tiffany are both very welcoming .
Kristi was pleasant. She helped me out with parking space informantion for my company truck. She was very professional and friendly. Yard was very clean.
Tiffany and Kristi truck was fantastic. Great ride, worked out well. Thank you.
I love the staff here! Every time I have worked at this location I have been able to observe GREAT customer service and teamwork! Thank you so much for teaching me different ways to apply myself and be there for our customers ! Stephanie, Kelley and Adolfo are all an amazing set of individuals that care about their customers! :)
Kristi & tiffany are great, I went to the wrong location and they called me to let me know my truck was here. They had the truck pulled up and ready for the rental. Beyond impressed with this CubeSmart/ Penske location. Great work ladies
Kristi was awesome! Came in this morning for a Penske rental she was extremely helpful and generous. Thank you Kristi
The online process was easy. The staff there were professional, friendly and helpful. The price was good too!
Unit was clean and ready when I needed it. I feel secure storing my belongings here.
Kristi was VERY helpful and answered my questions about storage, it was a real pleasure conducting business with her and I would definitely recommend her to anyone!!!😊🙌🏾
The workers here are extremely helpful and super nice !! They helped with everything and made sure to explain everything!!! 10/10 recommend (:
I had placed a call to one of the operators online first. He was very helpful and guided me to the location in Garland. I went over the next morning and finalized the paperwork with Greg. He was great and he is a super guy. I highly recommend this facility to do your storage business with. Thank you, Kenny
Kelly was awesome and very accommodating! Easy process to get our unit, in and out in no time. They also had the best pricing in the area!
Tiffany and Kristi were awesome!! So incredibly helpful, professional and kind! Great service!
Tiffany was very helpful and super nice! Will definitely rent a truck here again, if needed!
Kristi, Senior Manager, is awesome! She met my needs and I’m very satisfied. She was amazingly helpful!
Oh my goodness, where to begin, we rented a Penske truck and the staff was amazing. She was very efficient and friendly. She provided excellent customer service and treated us like family. I would highly reccomend this place.
The on-site manager is excellent and was sure all my questions were answered and I was set to go