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iLabs
2320 N Austin Ave, Georgetown, TX 78626, United States
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iLabs
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Pe
Review №1

I called around 4 pm on a Friday afternoon to get a price on a screen repair. Scott gave me the amount and said hes open until 5 today. 10 minutes later I had the phone dropped off; 30 minutes after that I had a repaired phone in hand. He was thorough, testing it out to make sure that there werent any other problems, and offered a screen protector at a great price as we were checking out. Weve used iLabs in the past, and they continue to do great work.

Jo
Review №2

This is the worst place ever, I had been there a total of 3 times. The first time he fixed my screen he said there was something wrong with my speaker and wanted to charge me for that and I said no thank you I will take the broken speaker then the screen stopped working, took it back second time fixed my screen and now all of a sudden my speaker works. Now the phone is coming apart at the middle and he refuse to fix it and wanted to give me a 20% discount saying it’s in rough shape and that the way I had taken it previously. Find another place, this place is overpriced for the quality of work.

Jo
Review №3

The owner did a great job replacing the screen on my s21 samsung ultra!!! No complaints just good service.

Is
Review №4

The owner came up on a bad weather day and repaired my phone after I slipped and fell on it.Did an excellent job, prices are great compared to other places and he worked very fast.

Sh
Review №5

I spoke with Scott about getting a letter written up to my insurance about a repair.He was very knowledgeable on the matter, helped break the technical terms down into layman terms, and went out of his way to help me.Ill definitely be recommending this business to friends and family.Thanks Scott for helping me with this issue and saving me $300+ against a shady repair place.

Da
Review №6

ILabs did a great job! Quick, reasonably priced, and got me squared away in a very timely manner. Thank you.

Je
Review №7

Brought my Phone in to get the screen repaired. So happy with the service i received. It was ready sooner than i expected and was done at a great price. Owner was very friendly and helpful. As a happy customer i recommend ilabs.

Ri
Review №8

Thanks to Scott, Im now using my Surface again. He ordered the discontinued glass and really did a great job. Great local business, also has a location in Cedar Park.

De
Review №9

We had issues in the beginning but they fixed my fathers phone and as long as he is satisfied then so am I .. thank you Scott, for doing your best.

Ti
Review №10

Wonderful experience. Truly a great business with a pride in the work they do. We had an issue that was resolved with absolutely no issue or need for negotiation. I have two teenagers and used them multiple times with nothing less than stellar results. Locally owned with exceptional service and quality = win in my book.Definitely recommend if you you ever find yourself faced with the option to fix or buy a new phone.

Jo
Review №11

Each time I have been in there, Scott has been professional and knowledgeable. Twice I have had to fix the screen on a phone and he was able to do it quickly with no hassle. His options for phone cases is also a great and he knows which one do the best job for protection of my devices. Highly recommend.

Br
Review №12

GREAT customer service! Super fast ipad screen repair. Son drove me nuts for 2 weeks while I searched for someone to do it within a few days....he got it done in a couple hours (less really)!! Super happy, will be back! Great selection of iPad cases also!

Ni
Review №13

Very respectful business man he paid for my new phone when the old one stop working. He was honest and staight forward about any inconvenience he was having with the old phone I recommend him for your screen repairs.

Ca
Review №14

Great quick service. Very happy.

Ca
Review №15

Called the guy about a phone he was advertising and he said to come in. It was a 45 minute drive for me and I told him that and he said he would be there. When I got there he said he didnt have the phone. He made me waste 1.5 hours on a 60 mile trip for nothing. I am very displeased.

Br
Review №16

These guys are awesome! They do great work and they do it very quickly!They were able to get my phone back up and running in less than an hour!I would HIGHLY recommend these guys! They are honest and up front and definitely care about their customers experience. Come check them out if you need a phone repair! I promise you wont be disappointed!

Ja
Review №17

This is the best repair I have ever gotten for a cracked phone. The service was professional and accurate. I happily recommend iLabs as the best phone repair available.

Kr
Review №18

Best place around to get your devices fixed. Real down to earth place that does fantastic work. They are knowledgeable and efficient. A great Christian organization that does their best to be the best at the best prices. Highly recommend this place.

Fr
Review №19

Great guy. My Aunt was in bad need of a phone. She was recently diagnosed with stage 4 Cancer so its very important to have a way of communicating with her and her old phone was just giving her way too many problems. Long story short yall made her day. Shes very happy with the s6+ its a huge upgrade from what she had and there is no issues with Family getting ahold of her. Thanks So much Sir. Hope your business is blessed.

Ha
Review №20

Always quick and professional- won’t take my phone anywhere else!

Lu
Review №21

Ive been to ilabs in Georgetown 4 times now. Ive had screen replacements and charging issues. Every time I come in staff is super awesome. But what really gets me is their honesty and integrity. Today my phone wouldnt charge. He opened up my phone and had a quick fix in under 5 minutes. Best part was he didnt have to replace anything and didnt charge me at all!

Wi
Review №22

Went here 2 times in one week. The owner was so nice that he gave me a discount. I recommend this place because of its prices and service. Not only that but also they’re really kind.

Br
Review №23

Scott went out of his way to help us out, and did a great job at a great price in very quick fashion. iLabs will be our source for cell phone repair service from now on.

To
Review №24

Took my iPhone 5s in about a month ago for a new battery and they installed it very fast and works great at a very fair price. Just recently I had sever static in my loud speaker they ordered one and stuck it in very quickly also at a great price. Cant go wrong with ilabs good honest repairs at a great price!!

Lo
Review №25

Super fast affordable service!

Ha
Review №26

Took my iPhone 5s in about about a month ago for a new battery. Quick install at a great price.not too long ago had static in my loud speaker, explained what was going on, they ordered a new speaker and installed it. Couldnt be happier with the price and the service. Cant go wrong with ilabs great service at a great price!!!

Ro
Review №27

At Click Computers, we have sent numerous clients to iLabs and they have always been extremely reasonable. We will continue to send them referrals. Our clients have been very happy with the service there. As another company in town who strives to keep a solid reputation, its nice to have a company such as iLabs we can refer out to, and trust they will do whatever they can to make sure their clients are satisfied.Keep up the excellent work and thanks for always taking care of our referrals.

Ro
Review №28

Quality service at a great price... and fast! Great people! Definitely recommend!

Cr
Review №29

The camera on my iPhone went out and these guys fixed it while I waited. They were fast, knowledgeable, polite and reasonably priced. Def. recommend!

Le
Review №30

Awesome service and repair! Store owner greeted us at the door and had my sons phone dried quickly! Thank You

Op
Review №31

Great customer service. Very fast and reliable. Definitely recommend.

Ni
Review №32

Just a dude fixing devices and owning working in his shop! Pretty cool and inexpensive. Go here first instead of hitting up anywhere else if u have a question/ repair.

ca
Review №33

DO NOT GO HERE!! I got my iphone fixed about a month ago and that same night my phone screen cracked again. My screen also doesn’t register my touch sometimes and I just have to keep hitting it over and over till it goes. My phone has only gotten worse since. I paid $100 to have it fixed. Granted the man who helped was very nice and informative. Also fast service. I was told that the glass he used could have been a cheaper or different type of glass then what other company’s use. Or that the glass could of been faulty. In my option I would have been better off just getting it fixed at the phone repair store in Walmart. I will not be returning here, and would not recommend it to anyone either.

Jo
Review №34

Fixed my phone while I waited. Like new

Me
Review №35

Been to the multiple times for different things...repairs, selling my old phones, accessories and more and have always had a great experience. Won’t go anywhere else!

Jo
Review №36

Good Christian business will recommend it to others. Had a screen replaced on an iPhone took 15 minutes again fantastic.

K.
Review №37

Nice people. Great service.

Cl
Review №38

My world stopped spinning when my iPhone 5s battery died yesterday. It wouldnt take a charge. I run my business from my phone so I was panicked. I called iLabs, left a message and they called me back as soon as they opened. I took the phone in and in 10 minutes I was back in action. Fast, reasonably priced service. Thank you, Scott!!

Ve
Review №39

So the original service was done in the now closed Round Rock location by Chris. I dont want to waste a review on a page that wont get any traffic anymore, so here it goes:Brought my iphone 6s in for a screen repair. Service was super friendly and finished within 20 min.After it as replaced I realized that my phone was constantly overheating and the (new) battery drained very quickly.I returned it to iLabs and they replaced the screen again and the battery/overheating issues disappeared.However, the touchscreen started to act erratic, sometimes it works, sometime it doesnt and I have to go into sleep mode and back so it actually engages. I have the feeling they fried the touch IC chips while repairing it.I went back to iLabs explained what was happening and I was told that this could ONLY be a software issue and there is nothing they could do.I am super disappointed as the customer service was excellent in the beginning and now they downt want to hear anything about it.If they mess up, they dont clean up their mess which actually impacts my every day life, because my phone is so annoying now.

Br
Review №40

Great service, reasonable prices and friendly staff!! Wish I had found them sooner!

No
Review №41

Great pricing and service! Got a phone repaired promptly and courteously.

Ga
Review №42

I took my IPhone 6 to iLabs on Sep 9, 2016 for repair of a cracked screen. They were very responsive and did the repair quickly at a cost of $97.43. Within a 2-3 weeks I noticed the phone froze at times so I took it to Apple (Domain) as I assumed it was another issue. They ran a test and confirmed that the screen was faulty. I returned the phone to iLabs and they replaced the screen at no charge. About a month later the phone began to freeze again and became difficult to use so I returned to Apple and had them replace the screen at a cost of $139.64. The phone has worked well since and I sent iLabs a note and asked if a partial refund was possible and got no reply. UPDATE 3/20/17 - since posting this review, I have been contacted by iLabs and have been satisfied with their response.

As
Review №43

I desperatly needed a new screen on my iphone. iLabs was easy & fast. I feel like a whole new person with my unshattered screen. Thank you for uncomplicating my life. :)

Am
Review №44

Thank goodness for iLabs! I definitely hold the record for most dropped and cracked iphones! After cracking my phone for the millionth time I contacted Brent and he had it fixed that day within 20 minutes for a great price! Unfortunately, I dropped it again that very next week, this time causing more damage than just a crack! I ended up getting an upgrade to the iPhone 5 and Brent offered me cash for the broken one! I appreciate Brents friendliness, honesty, and efficient work! I highly recommend ILabs!

jo
Review №45

Great work and service. recommend

Si
Review №46

DO NOT SHOP HERE.I recently had a friend go here to repair her iphone that stopped working. Upon getting the phone back she discovered that the camera had stopped functioning. She took the phone to another Iphone repair store, whom informed her that her phone was missing several parts! Upon learning that the phone had just recently been worked on she was then informed that iLabs most likely stole the parts from her phone.Do not buy services from iLabs.Wether or not they stole the parts the phone came back with parts missing, which in unaccaptable.

Do
Review №47

Fast and Friendly.Weve been very fortunate that iLabs quickly replaced the screen on my sons iPhone, under the protection plan, the many times my son has unfortunately broken it.

Mi
Review №48

My iphone microphone pooped out on me a while back. I couldnt be heard when on a call. Very Annoying! I contacted another place in Georgetown that claimed to do iphone repairs; but in fact, only wanted to fix screens. I was told I might as well just get a new phone. No thank you! I found ilabs and checked out their website. I love that they show you how much its going to cost for each different repair on their site. I walked in knowing it would only cost $40 to fix my mic. Transparent pricing. About time!!!!My experience was great! Theyre located inside of the Co-op just off the square. I stopped by and was able to talk to the owner/tech right away. I was just planning on dropping it off and having to wait a few hours so I went down the street to grab a bite to eat. 25 minutes later I got a call on my business phone. It was my iphone #. The owner was calling me from my phone to let me know it was fixed and ready to be picked up. SUPER FAST!!! And the phone sounded perfect.I stopped to pick up my phone and sure enough, no hidden costs. $40 to fix the phone. No BS. No upsale. Just excellent service and quality work. I was told to contact them if I had any issues and they would make it right, and I believe them.This is one small business in Georgetown that you need to support. Great prices. Fast service. Highly recommended!!!

Al
Review №49

Very helpful and honest

Ti
Review №50

Friendly, prompt, professional service.

Gr
Review №51

Highly recommend

Br
Review №52

Very nice

Information
9 Photos
52 Comments
4.6 Rating
  • Address:2320 N Austin Ave, Georgetown, TX 78626, United States
  • Site:http://ilabsrepair.com/
  • Phone:+1 512-966-4044
Categories
  • Cell phone store
  • Electronics repair shop
Working hours
  • Monday:Closed
  • Tuesday:2–6PM
  • Wednesday:9:30AM–1PM
  • Thursday:2–6PM
  • Friday:9:30AM–1PM
  • Saturday:1–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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