Went there to buy a car and JC was very helpful and brought the perfect vehicle price was right and I bought it. Would recommend this dealership to anyone all of the the people are very helpful 👍

The service I received was awesome. They offered me a program that qualified me for certain amount and all I had to do was pay a down payment and monthly payments until is completed.

Always feel like there are trying to find other things to bill me for that I dont need.

Great service in the service department. Although They forgot to fill up my brake fluid when I had my oil changed. Will be back again.. everyone is so nice and friendly.

I came from out of town and purchased a new Hyundai Tucson and traded in my Honda Accord at John Amotos North Shore Hyundai. Everyone, from Steve in sales to the manager, treated us great. They were very fair in the price for the new vehicle and just as fair in the offer for my trade in. Would definitely like to do business with this dealership again.

The worst dealership Ive ever gone to. Bought a Nissan altima from amato, transmission blew within a few months. The forever warranty covered that, but when I got the car back the shifter was broken. They wouldnt fix it. Recently took the car in for maintenance on the door master switch, paid around $1000. Wasnt working properly within a month so I took it back and because they were no longer nissan they refused to fix the botched job I already paid them for. Also they reopened the door to see if the mistake was on theyre end, and in the process broke the handle. When I asked about them fixing that they said they were booked out over a week on maintenance and Id have to rent a car while they work on it.Dont waste your time with these clowns. Shop somewhere else so you dont have to go through the same trouble I went through.

The Service Center charges you for services you don’t need and they don’t perform. I had appt to replace drivers side headlight bulb - signed estimate for 80. Guy walks back 5 min later and tells some big story about how the drivers side bulb is a more difficult process, my bumper will need to be removed and a more skilled mechanic will have to perform - making the labor alone 120. The whole process took 20 min - which didn’t match the ‘difficult’ process I was advised it entailed. Also every video/article I viewed online for a 2011 Elantra replaced the bulb w no removal of the bumper. Only went here bc my normal Hyundai location was booked a month out. Will never return. And per other reviews, this is a known practice at this location

Wont be buying a car from here. Adam needs to find another job where he doesnt work with people. Ken was awesome, but was not a pleasant experience. Definitely wont be back😫

Overall the process was good. The people were very courteous & friendly. The only thing really needs improvement is there were to many interruptions that made the new car training almost non-existent.

Shopping for a new car was not all that easy during the Summer of 2021 because of the shortage of chips for the new cars. Lots of dealers were adding Dealer surcharges on top of the sticker price. One dealer added on almost $5000 over sticker. Amato sold me my 2022 Palisade at sticker and just a little extra charge for something other than License plate fees. It is not like it was in the old days when you could get a dealer to come down from sticker price but Amoto was reasonable. I recommend them highly.

Unknowledgeable of vehicle specs. Website offers free checks and when the appointment time comes, want to charge $150 for a free service

Salesman was frustrated and too busy to help me for the first five minutes. No other customer. He was the only salesman there. First car had a dead battery. He couldnt tell me about their Inventory, not did he ask probing questions. Second car he could not locate the keys. He then had an attitude because I said I was just leaving. Not a good way to start an experience for such an expensive purchase. Not sure I will go back. I am still in the market and live 3 blocks away.

My first time at the Glendale location and it was awesome. I thought I was going to be there all day but I wasnt and that really made my experience great but overall I had a wonderful experience.

Bridgette Hill & Martuan Woodley made my purchasing a car easy! My process was Stress free! It seemed Effortless. Im very grateful! I was in & out within an hour with my new car! They both were very Professional! Bridgette celebrated with me when I bought my car!!

Basically you need to just have mechanic friends to help you out beforehand. I brought my car in because the windshield wiper fluid wasn’t being dispensed. Was told it was $150 just for a diagnostic test. Anyway after the test was run, I was told that I needed a new washer fluid pump which would be an additional $200 to fix. Something told me not to move forward. My friends boyfriend took a look and turns out the fluid pump just simply wasn’t plugged in correctly and was working just fine. So I basically spent $150 for nothing!

Today, I had a scheduled appointment for an oil change and the recommended 30,000.00 mile check up, for my 2015 Nissan Sentra. There was a discrepancy regarding the number of complimentary oil changes that had been issued, redeemed and currently available. I was given the worst customer care, by Service Consultant, Chris. I experienced his demeanor and attitude, as rude, dismissive, argumentative, disrespectful, unprofessional, passive aggressive and lacking the ability to effectively problem solve. Fortunately, the Service Manager, Jim, reviewed and resolved the problem, to my satisfaction. After Jims decision was made (and he was no longer in Chris presence), Chris, attempted to deter me from receiving my scheduled services. He stated that if you are not happy or satisfied, you dont have to have your services performed here. Due to Chris advise, I reconsidered my service order, and only had the oil changed and cancelled the 30,000 mile check up. At this point, due to the interactions with Chris, my confidence in the integrity, of the service department is very low.

Had an incredible experience here! Very helpful and kind personnel, and my car came back perfect!

Ken Craig was very pleasant and made sure we knew everthing we needed to know. I highly recommend doing business with him and John Amoto of Glendale ❤🚗

We had a great experience buying a car from Amato Hyundai. Freindly service and a good price.

I had a great experience trading in and leasing my new Teal Mobile.....(Hyundai Kona)

I definitely recommend John Amato Nissan. They beat other Nissan dealers prices by thousands of dollars!!! Even after tax, title, and registration!!! They while process was quick and easy. I was in and out under 2 hours. They did not try to wheel and deal me.My sales person was great his name is Tyler.Also Jeff the Finance Manager was awesome.The whole experience was wonderful.I love my 2020 Nissan Altima!!!

Got an oil change never a long wait. The people are nice and helpful. Would recommend them again to anyone.

JC gave me fantastic service;found the perfect car within my budget and .made sure I understood all the bells and whistles. Thank you.

My mother Purchased a used vehicle here. Recently one set of her keys were stolen so i called to schedule to have the set replaced and the remaining set reprogrammed. When she purchased the vehicle she also purchased a remote start which was provided by the dealership. Whether it was actually installed by the dealership or not is besides the point, we purchased it from John Amato. When i called today to get information about the remote Fob replacement I was met with attitude and no empathy for our situation. I was told i needed to look up the manufacturer of the Fob and figure out how to get it replaced myself. Less than 2 years ago when one of the Fobs stopped working the dealership was very helpful in getting it replaced and reprogrammed at a reasonable cost. Now its a different story. When i initially called service I spoke to Jim, as soon as i asked about the Fob he blind transferred me to the parts department without letting me know. I work in customer service and this is as bad as it gets. Its hard to believe he is the service manager. I will be cancelling my appointment for tomorrow and going elsewhere. I will no longer recommend John Amato, apparently when your vehicle is 8 years old as Jim put it, they are no longer willing to help you.

They were great I had an emergency with my car and they gor me right in, good customer service, friendly and very efficient thanks John Amato at Hyundai

I was unimpressed. Entered my information into the web based appointment center. The service agent had no idea about the reason for my appointment or even what car I was bringing in. Then I had to enter all of my information again. She seemed to not care about my business. I heard nothing in the morning about when my car would be done and, when I called for an update on when my car would be ready, (had been told by noon the following day at the latest) it clearly wasn’t going to be ready by 12. When I asked about the charges (I felt like the price was higher than quoted) she made me feel like I was a child when I asked her to explain them to me. Overall wasn’t my best service experience and I probably won’t chose this place again.

I gave them my car in good condition and got it back horrible. nobody helped. everybody just liars and money hungry. never again

My car got the service to needed Plus recommendations and I got prompt assistance with connecting my phone to my car

My car was with them for a week. Not the problem. I could have gotten a courtesy wash. The inside of my steering wheel was black black handprints all over the inside of my tan interior. And my car still has a noise after a repair I’m def not happy at all at this point.

Amazing customer service and hospitality! Found what I was looking for! Amazing people! Thank you for accommodating us so well!

Very professionalFast serviceFriendly

It was a definitely a good experience I was greeted with respect and confidence that they would and did get me into the vehicle of my choice.

I have leased 3 cars and bought one used car from here. First two leases were okay now on my 3rd and with the purchased used vehicle it’s always something. Make appointments for service and still am waiting hours for a simple oil change. Today i was told there would be a loaner for me since it’s my second time coming for the same issue but when I arrived I was told they won’t do it. So now I’m over 3 hours late for work with my kid here. I suggest recording any phone call you make with these guys because it’s always a different story when you get here.

My experience at John Amato was quick and pleasant. After going to one of their competitors and being treated as though I was not a priority this experience was very refreshing. Thank you to Marlon, Adam, Mark, and Adam.

From the our salesman Marlon to the service manager, and the finance manager and everyone in between. Thank you all for this experience 🙏. This is a major purchase in ones life. We research, we educate ourselves, search for the perfect car and it is stressful. This was not the case here. I found my perfect car. Great price compared to other dealerships. I feel good about my purchase.We also felt very honored to give our salesman and business to a pro veteran establishment.

Good people, responsive, no nonsense approach and willing to negotiate which made me feel like I received a competitive deal

The check in service was good, cant complain about the work. Having said that, the price for a simple car battery was outrageous (at least $30 more than the most expensive battery I could find), and the repeated attempts to up-sale me services I deemed unnecessary were annoying. I cant help but wonder if they would have tried the same thing if I werent a woman. The only reason I use the dealership is because your standard mechanic does not have the training to work on electric cars, and if there had been a higher than regular mechanics fee, it would have been one thing; assuming that money actually went to the mechanic with special training.

We purchased a Nissan Versa. Steve is an honest person. From my experience of dealing with dishonest dealerships, I’m glad giving business to those who don’t give you a runaround.

We were 1st time purchasers at John Amato Glendale. We were greeted very nicely. We knew exactly what we were looking for. I would defiantly purchase from here again. I will state though that the cleanliness was not so well. The showroom floor cars were dusty, had cobwebs in wheel wells, the garbage cans by the salesmans desk not just mine but all that were on the floor were full of garbage. The store really needs to be cleaned up. I think that some people look at what they see on 1st image of a business would not like it so well. Please take my advice Amato if you read this review clean it up a bit and make it more presentable.

I will NEVER again buy a car from ANY Amato dealership especially this one. I got completely screwed on price and my car has had one issue after another. Not to mention that any service I’ve had done hasn’t been done correctly and there’s been another issue that comes up after I’ve gotten my vehicle back. They have never offered to fix the problems that have came up after I’ve gotten my vehicle back, such as the warning light that was on but wasn’t there when I dropped it off. They told me it would be $500 just to have them look at it. The worst part is that I can’t even trade it in for something else because they charged me so much that I won’t get nearly what I owe on it.

Great place, the dealership took care of everything for our used vehicle purchase including fixing a few scratches and touching up some paint.

Always impressed with the service(s) provided; haven’t been disappointed yet! The team at John Amato Nissan are awesome; professional and super friendly. So happy I purchased my Rogue from them and have the exquisite service available to me. Thank you for being there for all my car care needs!

Went in to get my tires changed and they were fast, friendly and professional.

Excellent service very informative & great experience. A masterpiece indeed!

Loved my experience, Ill be a loyal customer for years to come

Jessi T, I agree with you 100 percent; this is the worse car dealer shop to buy a car from. My car had three transmissions put in it so far a new stater,fly wheel. Now my transmission going out again under this warranty forever.I dont think the people in the service department know what theyre doing Period .....Im really feed up with all the lies this man keep telling me. I feel like its a shame how they treat their customers during these hard times its sad that some good people away get the short end of the stick now Im out of a car and still have a car note too pay.

Hands down, I received superior customer service from Bob in the service department. Truthfully, my car has been giving me the blues and raising my anxiety level. However, Bob made sure I was satisfied with my service and addressed all of my questions and concerns. I want to thank Bob personally for going above and beyond to help me.

Very honest and helpful staff. Igor, Kat, Andrew & Richie made my car buying experience simple and quick. I was sad about the inventory selection, but Igor made up for that real fast! It was end of year sale, so its to be expected that inventory on previous year vehicles are little to none in stock, however any other dealer would just shrug. Not Igor and his team. Thank you Nissan Glendale! I love my 2016 Sentra

Friendly service. Very open to questions. Larry treated me well, made sure everything was clear. Answered all questions and concerns.

It was a great experience sales team was helpful and understanding

Did not intend to buy a car the day we shopped and were not looking fiward to the car shopping experience. We were very pleasantly surprised by the salesman, Steve, to whom we were assigned. He was calm, knowledgeable, professional and listened to us. He answered all questions well and, in the end, sold us a lease on a new car. A very good experience.

Marlon was great and had a great car buying experience

It was awesome my salesman was nice and got me what I wanted staff was also friendly.

Went in for one thing, they found recalls, fixed them right away, very friendly receptionist, reasonable, and professional!

For diagnostic $175 and for replaced part $250 ? This is to much. Waiting time 2 hours 40 min is to long. I expected better service.

Went in for car service on my 2020 Nissan Altima and was very happy with the service received and the cost. My service consultant was Lawrence Bledsoe, he was extremely helpful, professional, and efficient. The price ended up being lower than the estimate due to some fees being waived. I would highly recommend getting your car serviced at this location.

The customer service department was very cordial, prompt, efficient, and on time in finishing my car

I havent been there yet but I plan on going soon

Chris and his team are top notch. I had not returned to the dealer due to a previous Manager. He and the team worked hard to show me that things had changed under his management. Boy, was he right. Went out his way to take care of my wife and I. I even sent my Parents to him to buy out a lease and purchase an additional vehicle.

It went way faster than I expected and the process was very smooth.

The techs are so helpful & always communicate the prices & concerns. I drive over an hour to get my car serviced by them.

Just purchased my fourth vehicle, I started with their Preferred Credit in house financing back in 2005, Amato is one Dealership/Outfit I would recommend for credit building and low cost repair, all vehicles have wear and tear, but they give you an outstanding warranty that 99% of most dealers dont give, and if you see what you want you can have it, they have the ability to let you build your car, just pick your color and series package .....Thanks Andrew!!

I recently purchased a 2014 Chevrolet Equinox. I was 100% satisfied with the customer service I received from Marlon Loving and the rest of the crew. Marlon was able to meet my needs in a very kind and attentive manner and the woman in the Finance Department was very clear and kind (I’m sorry I didn’t get her name, but I found her to be very personable as well). Marlon made my first car buying experience wonderful and stress free. I told the GM Adam that this was the best customer service I have ever received. I also met the owner briefly and I could tell that he cares about customer satisfaction. You can tell that this dealership cares about establishing a lifelong partnership. I hope they live up to my high expectations!

Came in for an oil change, and it all went quickly and very well! Nice work!

Never any problems with service!

Hours are inconvenient for people who work 9 to 5pm. They need to extend theirs after 5pm for air pressure service to 6PM or 7pm.

I took my car in so that a flat could be repaired. During this time of separation, the facility was set to keep employees and customers safe. My car was taken in and I was called when the flat was fixed. Upon arrival the service tech advised me that the flat was permanently fixed and advised that my tires were fine. There was also no need to purchase another spare-saving me concern and cost Thank you.

These salesmen literally told me one price and put different numbers on the contracts. They intentionally keep you there for hours until your brain is so tired and you can’t think anymore. I think these guys would steal from their own mothers. They prey on vulnerable people.

No longer a Nissan dealer and did not announce that.

I only read the less than 3 stars, because nothing is perfect, so when someone gives 5stars they just didnt realize that they(we all as consumers) lose hugh because salespeople dont really have your best interest, but their best interest and the dealership best interest, and after you sign the contract, your locked in they really show how much they dont care, so do your homework, out of state and going south the prices get better, Ive been taken before and now i go in with a plan, as long as i get price where i like and dont take all the extras they tell you that you should take thats when I feel like i can sleep with the deal

Car needed work i called to get quotes on parts, saw on internet about recall work, got car towed in work was completed in one day . Thansk for the fast prompt service

I brought my vehicle in there 3 times over one year period for the same issue and each time. They continued to say it was something else that was causing my air conditioner to not work. SHAME ON THEM. At this time its still not working 😕. After replacing 2 major parts. it should be working. 3 times a charm, not there.

I had a new transmission CVT installed in my vehicle

Awesome! Enjoyed the car wash too! Thanks!

It was fast and informative I found that my prior visit I was in to get my oil changed you all used the wrong type of oil for my 2018 Rouge so maybe the techs need to know what to use and when. Its all about the life of the car. Hoping it dont cause problems later. On the good side of things I received a car wash which was cool. Thank you

I am pleased with the people that attended me in my new car purchase. From the seller to the car service manager, David Lopez. They were prompt and professional. Thank you John Amato Nissan!

You have wonderful employees; Katrina, Adam and Tyler.

I am so glad chose to buy my new car at Amato! Marlon was great! He was kind, knowledgeable and helpful. He was fair and made my experience so easy. This was my first time buying from a dealership, so I was a little nervous. But Marlon made me feel comfortable the entire time. I love my new car and I couldn’t be happier with my experience at Amato in greater Milwaukee area!

I’m not the kinda person who leaves google reviews but after my time spent at the Nissan dealership in Milwaukee I couldn’t help but write one. My experience was absolutely amazing! Everyone from the finance manager to my salesman Ben was so friendly and welcoming. This is the kind of dealership that will do just about anything to keep you happy and for that I am very thankful. I wouldn’t want to buy a car from anyone else.

Purchased my rogue here and got an oil change. Staff are friendly and prompt. Nice atmosphere.

This is an awesome dealership and Marlon Loving really works hard to treat you fairly and give you the best deal. I have bought 3 cars with them for me and my family members...that says it all!

The service was quick. They just needed to order a new key for me as mine was worn. However, I was disappointed that there was a piece that wasnt put back on around my ignition and the gear shift housing wasnt fully snapped back into place. I was able to fix these things easily but I expect that level of professionalism when servicing my vehicle.

Great customer service. Very professional and informative. Its been years since I bought a car. Ben made the process fairly easy. Thank you to you for the great service. I would personally recommend Nissan’s Milwaukee location if you are looking for a vehicle.

Excellent customer service! Truly knows his stuff. This guy walks on water when it comes to knowledge of the brand! I highly recommend Steve to anyone looking to purchase! Kudos Mr. Sales!

It was great looking forward to getting my next car from you!

I had great customer service Steve a wonderful sales rep this was my second time working them hem. He went out of his way to help me. I had back surgery recently so he got all my paperwork done so all I had to do was sign and go over the new update in the rogue with me.

I was pleased with the service I received from salesman Kenneth Craig at the Milwaukee Nissan dealership. He was courteous, informative & prompt. I hate a push over salesmen trying to get a sale.. Ken made me feel comfortable & answered all my questions. If you want a knowledgeable salesman thats not out to make quick buck & will go to bat to get you approved - get with Mr. Ken! :)

Great parts department, week stocked, friendly help.

Bob really nice guy. Gave me a free wash even though i didnt end up using their service

Very helpful and honest car dealer. Car purchase was fast and straightforward. All cars on the lot seem to be of high quality and worth a visit if you live in the Milwaukee area and are looking for a car. I worked with Ben when I bought my car and I will be going right back to him next time I need to buy another car.

Very helpful and honest car dealer. Car purchase was fast and straightforward. All cars on the lot seem to be of high quality and worth a visit if you live in the Milwaukee area and are looking for a car. I worked with Ben when I bought my car and I will be going right back to him next time I need to buy another car.

The best service I’ve had from Nissan. I can even compare it to Infiniti, that I own too..Anyway.Thank you very much for a wonderful service!!!!

Dave Lopez was very helpful. He stepped up when I needed a ride to work while my car was getting fixed. He made sure there were no hidden expenses or charges on my account.Thank you

Firstly, this is the first less than 4 star review I have done. We specifically purchased from Amato for the warranty/price/etc. We didnt haggle on the price and purchased extended warranty and service contracts. We made an appointment over a week ago to get routine maintenance/oil change. We live/work 45 minutes away from this dealership and two hours from the Amato we purchased our vehicle. When my wife arrives, she is told they dont have the filter for her vehicle and cant do the work. I understand mishaps/miscommunication happens. The issue is how the problem resolution was completed. My wife was told to go to the Chrysler/Dodge store and they would handle it. When she arrived at that store they told her they couldnt complete the work due to their schedule. So Nissan failed to order the parts. Was unwilling to get the parts after they messed up. Pawned the problem off on another dealership/co-workers. Failed to contact the people they were sending my wife to and let them know or ask to resolve the problem. Fortunately, Matt Dorn??? at the Dodge store is properly trained and showed a sense of urgency and caring and located an employee that was willing to stay late and correct mistakes made by other people. This shop is certainly improperly or inadequately trained. It is also clearly mismanaged as the automated system clearly schedules the daily work load and the parts werent on hand. Even if the parts issue were a single occurrence the facility was not properly staffed to resolve in house any issue. Poorly executed. Poor service. It wasnt the mistakes that caused this bad review. It was the way the mistakes were handled, addressed.

Iv been in the market for a new car for some time now and have been to multiple dealerships in the area but could not seem to find a car to fit my price range along with all my many preferences. After stopping into the Milwaukee dealership I met Ben who really took his time listening to exactly what I need and what works with my budget. It did take a few days of searching but after working with Ben he was able to find the perfect car for me!!

Managers don’t take responsibility for mistakes that happen at dealership. The 3 times I’ve come, something has always gone wrong and has costed me a lot of time, money, and headaches. Parts department employees are the only ones haven’t messed up, theyre fine. Don’t even bother taking your car to get serviced here. Take it somewhere else, you’ll save yourself a lot of money and energy. This place doesn’t have the integrity to own up to their mistakes.

Theyre able to get me in at the schedule time. Shuttle took me to work in a timely manner and picked me up at the end of the day. My car was clean when I got it back. They did a good job of explaining what they did to my car. And most importantly I knew approximately what it would cost when before I picked it up

The sells rep was very nosey and judgemental regarding my personal business.

Being a single mother of 3 I bring my kids with me almost everywhere. I needed a new car ASAP and couldn’t find anyone to watch my kids so I had to do what I feared…bring them with. I knew this would go awful, 3 kids surrounded by nothing but expensive cars. I decided to go to the John Amato Nissan store located in Milwaukee. To my surprise this was one of the smoothest experiences I’v had while with my kids. I was able to test drive my car while Ben stayed back and kept the kids entertained. He was so sweet, he brought them each popcorn and some cookies and played with them while I was in the finance office. I don’t know who had a better experience at the dealership, me or my kids.

If I could give Nissan a 0 I would. Never ever buy a Nissan, they have transmission issues and they refuse to fix them. Please save your time and wallet, don’t buy these hunks of junk. Terrible car brand, Im surprised they’re still in business.