This is the first review I’ve written but it’s worth it. Today was my first time going to this Mattress store with my mom, I found a GREAT mattress! WITH a GREAT price! The workers were very nice and had a lot of patience. (I laid down on almost all the beds) It’s hard to find a good price and a mattress that feels comfortable, but this place did NOT disappoint! I’m definitely recommending this place to everyone I know!
I rarely write reviews however the service I received from Mattress Star cant go unnoticed.Lucy from Mattress Star was incredible! She delivered everything as promised very quickly and I received better customer service than any other mattress store i walked into.If youre looking for a personal experience for someone who really cares about your sleep, go to Mattress Star, its a family run business who cares about their customers.Thanks again for everything!
Look no further! Excellent customer service and unmatched prices. Lucy spent an extensive period of time helping us find the right mattress, happily answering all our questions (we had a lot), she is a breath of fresh air and we are happy to support such an excellent local business.
I called multiple places to get a box spring as soon as possible- and Mattress Star not only had some available in stock for delivery the next day (I called close to closing time) but also gave me a great deal! The lady I talked to on the phone was very sweet and communicative. The delivery men were spot on on the ETA and delivered with ease. Definitely recommend this store for great customer service and promptness.
Go to Mattress Star to purchase your mattress! Before going to Mattress Star I went to another mattress store and I felt lost and the sales person was not very helpful. However, when I walked into Mattress Star I was instantly greeted by LUCY. She was kind, patient and so nice! She let me take my time laying on many mattresses and I never felt rushed. I wasn’t sure if I wanted to buy the mattress that day and she wasn’t pushy instead she took down my information and told me to call when I was ready to purchase it. On Tuesday I called her and was able to buy the mattress over the phone. By Sunday the mattress was delivered. I never write reviews for anyone. However, my experience with Lucy was so great that I have to let the world know. I highly recommend MATTRESS STAR!
My father in law bought a bed from this store. He is very happy. Lucy gave him a good deal and she was always available to answer questions. They were very quick and had someone bring him the bed. We definitely recommend mattress star!
We thought we check this area where there are 5 mattress stores close together. My wife & I hit Mattress Star first. Greeted by a friendly sales women Lucy, then Sarktius later advised us on the different types of mattresses. Within 25 minutes, we choose, ran our credit with a 6 months no interest, $100 discount, no sales tax, free delivery & a very satisfied customer to boot. Very professional, no pressure & very well spoken sales person. Thank you Mattress Star & Sarktius!
I got a really good mattress for low price
Bought an excellent mattress here for a really good price
My wife and I purchased a new mattress, box spring and frame back in 2015 from Mattress Star. In the last year the mattress started bowing on both sides. We contacted the store and shared our problem. The store owner contacted the mattress company who held the warranty. Someone came to the house, measured the bowing of the bed, took pictures and one week later we received a call from Mattress Star informing us that we would receive a full credit for the price of the mattress. That is amazing. We thought we might receive some credit but a full credit was an amazing. We returned to Mattress Star and purchased a new mattress. We were very happy with Lucy the store owner and how much time she spent with us in selecting the right mattress. We would definitely return to the store for any future bed needs. Thank you.
They have amazing mattresses
A very good Place to stop by for a mattress... The sale rep is very nice and sweet really helps you with what your looking for... I would highly recommend... Its the first stop we did and they deliver.
Unbelievably good customer service! Dont go anywhere to buy a mattress. Lucy is super nice and helpful plus she stands behind their product if something goes wrong with it!
Lucy is so incredibly helpful and kind! She is so receptive to what your needs are and will do everything she can to meet them. The bed she sold me is SO comfortable and the price was unbeatable. Truly such a kind woman who I was so happy to give my business to.
Lucy the owner was professional, honest, and gave me a great deal. They offered a huge selection! Everything from bamboo sheets to body pillows. I bought my mattress on Saturday when the delivery guy was off, and she went out of her way to find another driver to deliver my bed same day. I’m very pleased with my purchase, and would highly recommend anyone to stop in and see what they offer.
Needed an inexpensive, yet well built queen sized bed yesterday for my home as I just opened my home to AirBnB.After hours of searching online, finally decided to give Mattress Star a call. Lucy told me to come and I would find what I wanted.Well, her promise proven 100% true. She sold me a floor model queen mattress that was not only highly rated but was from a named brand.Lucy also educated me about “all things mattress”, so much so that I was able leave her store far more knowledgeable about what type of mattress would best serve my needs.I had a pleasant experience and ended up with a better mattress than I intended. It was a “Win-Win” experience! Highly recommend Mattress Star ⭐️!
Came to Mattress star to get a box spring and was very pleased with my experience. I called ahead of time to double check what they had in stock before I came and they were very helpful and friendly. I got exactly what I wanted for a good price. I would definitely recommend any one who is looking for a mattress to come to this place first!
Great service, friendly and professional. Lucy is the best and helped us get a great deal. After shopping around for a mattress both online and in-store, we decided that Mattress Star was the best way to go. Will be coming back for sure!
Lucy was a very great saleswoman. We had just moved into the area and we needed furniture and mattress for our new apartment. Lucys store was the first store we visited and we ended up buying all our furniture from the store. We had a complaint about the TV stand we purchased and Lucy was so accommodating, she handled our complaints and personally delivered a new TV stand to us. Lucy worked so well with us to ensure we were satisfied with our purchase. All the furniture pieces ordered were of high quality and exceeded our expectations.
Wow! What a great experience. We were switching from a platform bed to a new traditional bed and realized at the last minute we needed new box springs. I called 5 other stores only to hear $250 and several days to deliver. Thank God I called Mattress Star next. Lucy was amazing. $175 and she could deliver same day for a very modest charge! But, the story gets way better. The box springs arrived before the new bed. When the new bed was assembled it was clear that I had ordered box springs that were too tall. I ordered the 8 1/2 tall and needed the 4 1/2 tall. I called Lucy and with a big phone smile, she said; No trouble at all. I am happy the exchange them! Wow! Best price around and beyond amazing customer service!!
I came here to buy to get a mattres, and got i really good deal on my mattress
Mattress star is the only mattress store Id buy my bed from. It has the best affordable prices and best customer service.Thank you Lucy.
We got a good deal for our mattress with free delivery.
Very good service! Don’t go anywhere else but here to get a bed.
Thank you Lucy, you made it very easy for us to choose the best mattress. Competitive price, Comfort and simple easy. Weve been looking for months but one visit to Mattress Star, we were able to choose from lots of verity Mattress. Thank again and keep up the good work.
I had an excellent experience purchasing a mattress and box spring from Mattress Star. I was able to purchase exactly what I wanted for an unbeatable price within 15 minutes. I never imagined it would be such a seamless, pleasant and quick process to purchase a new mattress and box spring. I would highly recommend Mattress Star!
They have a HUGE selection of mattresses! This is the place to go. You can’t find a better selection anywhere else.They own 2 different storefronts right next to each other and have everything neatly organized by mattress type and price point.Lucy was patient and very helpful while I was trying out all the different mattresses. She listened to my needs and helped me find the perfect mattress within my budget. Thanks Lucy!
We bought two mattresses from Mattress Star. The customer service is excellent and they are all so helpful and knowledgeable. We love our mattresses and the pricing was excellent. Our last visit Lucy took great care of us. We would recommend going to Mattress Star to all of our family and friends.
Lucy is the best always has the best deals just bought my king size Temperpedic from here always the best experience
This place is great. I needed an inexpensive mattress and I got a memory foam one for under 400. They even have the vacuum sealed so you can take them home the same day. I have never slept better.
Lucy runs an exceptional mattress store. I bought my mattress from there and I am very pleased with the customer service that Lucy provided. They have good deals and really know which mattress will be best suited for your body type and preference. Definitely recommended.
Amazing mattress store,highly recommended such a clean place nicely spoken owner and its not that expensive like other stores come here its a good place and neighborhood type really friendly no fighting
Lucy helped me and my husband pick the best matrass. Shes very nice, friendly and helpful. Gave the best price in town. I give her 5 stars for her best customer service.
They have great verity with great prices and excellent costumer service, very knowledgeable. The Owner and the sales guy both helped us to pick our new king mattress Chatham and wells. We bought it 6 months ago for a nice price and we are very happy with it, great quality ! My husband and I had a bad backache before we changed to this mattress. We also loved the delivery crew, they were fast, professional, they delivered the new mattress and took the old one with them, for me that is a big plus since I dont like leaving bulky items in front of my house.
I came in looking for a mattress to buy same day. Lucy was wonderful helping me find exactly what I wanted for a great price. I definitely recommend coming here for a great mattress!
Mrs. Lucy was very helpful & knowledgeable about our back pain and what kind of mattress we need.She gave us a very good deal.Thanks Lucy
This business is TOP NOTCH I have to say. Went back to Mattress Star to look for a queen sized version of the Serta Sertapedic full sized bed that I bought from them six years ago. I clearly remember how helpful they were and wanted to also get the same brand since I got the best sleep on it. I was sad to learn that this brand was discontinued by the manufacturer. Still, I was able to find a great queen sized bed at Mattress Star with the help of LUCY. She was so patient and genuinely nice with me. Lucy is also very upfront with me on what she thought was the best bed for me (...told her I like soft ones). And, I ended up getting the Ashton Euro Top Spring Air mattress... delivered for free to my new apartment within three days of purchase. Sleeping extremely well ever since :)I really appreciate this business and wish them continued success.
I could not believe how helpful and fast the service was. The prices were about 1/2 what they were at other places. We are very happy with the bed! Thank you.
I just bought a mattress from this store and I am very happy...Lucy is the best she made it so easy for me to pick the right mattress...I didn’t have the best experience at the other stores but as soon as I came into mattress star I knew this was the right store...thanks again Lucy you were very professional and pleasant to speak with and thank you for all your help...I am very happy with my choice
Lucy gave me a good deal on my mattress and also threw in a free mattress cover. She was very knowledgable and super sweet! Thank you again for all your help!!
Everything was going well during the sale until it was time to pay. They were only supposed to charge a small fraction of the bill to my account but when the guy came back he said he accidentally charged the whole thing. Now Im completely broke, my bank says Im negative, and its been 3 days since they said my money would be returned and it hasnt. They keep calling to apologize but havent shown any sign of actually helping the process move along. I called them today to find out what the status was with them returning the funds and they said nothing had been done, giving us the run around. They might be nice people but go somewhere that know how to use a credit card machine or theyll probably do the same to you.
It’s very nice store, excellent quality mattresses for everyone’s budget. Also the stuff are nice specially Lucy that did everything she could to make sure that I got the mattress with the best discount.
Very nice place and grate service . Every time we come here they give us lowest price in the city. The also have vey large inventory at the place.
I just got a qeen mantras in a good price and pick up same day. Very good customer service.
Wonderful owners, great deals, and a great family business! Loved it, would definitely come back
Thank you Sarkis (hope I spelled that right) you were very helpful while purchasing our bed. Great customer service! Great prices!
We had such a wonderful experience with Matress Star. After visiting many matress stores Lucy helped us with all of our questions and recommended us with the perfect matress. My husband is a very picky man and hes been sleeping like a baby ever since. They have unbeatable pricing. I highly recommend visiting them in Glendale.
This rating is long overdue. I shopped everywhere for a mattress (Yelped local stores, Macys, JC Penney, etc) and googled beds to have a good idea how to find the right mattress and bed frame. A few months ago, I stumbled upon Mattress Star by accident, but thankfully, Lucy Haikaz was there to assist. She spent hours on Saturday trying to figure out what I wanted. Even more, I made it difficult with her by adding a budget and stressing peculiarities that I wanted. She eventually showed me the perfect bed and mattress. I spent some time deliberating before making a deal with her. A few months later after sleeping in this bed, I can say I have the best mattress and bed I could have found for my budget and I couldnt be happier. Lucy will tell it to you like it is-- whats good, whats not, and she knows how to personalize the experience for each buyer. I highly recommend shopping with her if you get a chance to visit Mattress Star. Shes extremely patient and will go out of her way to offer all of the options youre searching for.
We love Mattress Star and we are NOT easy to please. I purchased a wonderful mattress at a great price several years ago from Mattress Star and was happy to have the same positive experience 6 or 7 years later, when I needed another one-and not because the new one wore out, either. We just needed an extra bed.Sarkis and Lucy are great at listening to our needs and wants as well as giving the absolute best options for our budget. They make the process easy and matter of fact, no nonsense, no silly or annoying phony sales techniques and no hassle. They listen and communicate the pros and cons of what we both wanted, for instance what we would compromise if we went for the short term budget restraints, versus the longer term value-based on OUR preferences. They do not push or pressure, rather they simply do a fantastic job explaining all of the options and then let us choose what works best for us. They do not attempt to push their stock on-hand to benefit themselves, but truly want us to get what we need, it’s pretty rad.They are knowledgable about what mattress best suits how we sleep (stomach sleeper, side sleeper), back pain issues (the best firmness and mattress construction), and great at explaining the differences between how mattresses are made and how different designs and materials work (pillow top, memory foam, spring formation and so on).When it comes to service, we were very pleased. Sarkis did a lot of heavy lifting, and helped us secure the mattress to the back of our little pickup truck so well that even a 20+ mile drive which included some fast and wild turns did not shake that baby loose! Lucky us, because we were ready for a nap after that road trip.Finally, we got a great and very fair, deal, because we are on a budget and not only were they generous in the deal that we got, but very pleasant too. And the process was fast-they gave us plenty of time to think, and when we needed to get going on to our next adventure on our long list of to-dos, they helped us wrap it up quickly and keep on truckin’. We had a better day, due to the fantastic experience that we had there, and I cannot remember when-if ever-that has happened before. The icing on the cake is that we ended up with such a quality mattress that it even has a 15 year warranty. What more could we want?! We are delighted, This is the only place to buy a mattress, we love them!
Lucy and sarkis were amazing to me and my fiance we got just the matt we needed for a great price thanks mattress star we will definitely recommend you guys to friends and family
Great service! I’m going to sleep like a queen now. Thank you Lucy !
Go see Lucy, she got me every thing I wanted, and got me financed, great place and Im telling eveybody,..forget the big guys, go to see the little girl!
My third time buying a mattress here - they are so helpful in making sure to get you the best mattress for the best price! Free delivery too.
This is the third mattress I’ve bought from this store and all 3 time I couldn’t be happier. My second mattress caused me backache and Lucy helped us choose a replacement for it and exchanged it for us with no additional cost.
Excellent service, responsive.