I recently purchased a mattress from Carlos who is always available to answer my questions about getting better sleep. Carlos knows a lot about how to maximize your sleep whether it is the firmness of your mattress or the position you sleep, he’s always giving great advice along with great prices. I’d definitely recommend getting your next mattress here.
I had the best experience visiting the Ortho Mattress at Glendale and luckly was greeted by the most helpful salesperson. Pauline was not only helpful but she was also caring and kind and thoroughly explained the differences between all my options. I like it when I speak to people who care about their jobs and are informative. Pauline was such a person. All and all thank you Ortho Mattress for your professional approach. Happy to be your costumer. Definatly recommended.
Carlos is very professional and a very good sales guy. Lucky company that he works for u.
Carlos is the best. He is profession and has knowledge about the mattress. Though there were a few people there, he is at time management, going back and forth between client.
I came in to order a mattress and got excellent service from Polin. She is the reason I wanted to purchase from this location because she was great BUT when I called to place my order a man named Carlos answered and I specifically stated that I needed a mattress soon. Carlos LIED and said the mattress that I wanted was available at another location and would be delivered to me within the next couple of days. I NEVER GOT A CALL confirming my delivery so I called the store the next day after hours of waiting for my delivery that never showed up and the man on the phone said my name was not on the delivery list and that mattress wouldn’t be available for the next couple of weeks. BUT OF COURSE MY MONEY PROCESSED BUT NOT MY DELIVERY. Moral of the story Carlos is a liar who just tries to make a sale. I definitely wouldn’t trust him. I took my money across the street to Sit N Sleep. They were super hands on, quick and helpful.
Writing my two year review after putting the mattress to use. I have back problems because of work and wanted something firm. Polin Bekner was of huge help and walked around the entire store showing me each bed individually. Got their “tempurpedic” version and it’s still as firm as the same month I bought it. Thanks Polin for the pain relief!
We had an outstanding experience shopping here. Carlos was very attentive and caring towards my parent’s needs when it comes to comfort and support. My family has always shopped here for mattresses and we highly recommend this location for everyone. Thank you Carlos!
Carlos was very knowledgeable and helpful, i recommend this place they are fast with delivery as well!! Pillows are awesome, great pick for picky sleepers!
What an amazing experience! Carlos helped us pick out the perfect mattress for us. So friendly and knowledgeable. He really helped us find the best fit. Never felt any pressure, super great store and staff!
Pauline just helped us buy an amazing mattress and it was such an incredible experience. We went to four different mattress places, but Pauline had the best customer service by far. We knew as soon as she greeted us that we found the best place. We will always shop at Ortho Mattress now! Thanks again, Pauline -- youre the best!
Awesome and smooth purchasing process with Carlos helping myself and my family out with purchasing a new mattress. You have any questions about purchasing a new bed? Carlos is your best guy. Knowledgeable. Approachable and without a doubt prepared. Never seen a salesman who can answer on the spot questions and go above and beyond!10/10 would refer and recommend this place and Carlos for anybody who wants to make a new purchase for bedding. 👍🏻👍🏻
Carlos the salesman was very helpful. He actually took the time to explain pricing, how you look when you sleep on the bed with what fits you based on how you sleep, and how your back looks for you side sleepers. Great service. 10/10 would recommend!
LESTER DID A GREAT JOB!!!Shopping for mattresses today with my girl, we know there’s several specials going on. We had planned to hit a few different places but once we met Lester it was a wrap!Lester attitude and attention to detail made all the difference, he took great care of us and because him I know own a new mattress.I highly recommend this place, great deals by great people. Ask for Lester.
I can’t believe what amazing and incredible service I received from Carlos at Ortho Mattress In Glendale. He was so knowledgeable so helpful about the type of mattress that my husband and I needed. I can’t imagine going anywhere else. Definitely will be promoting the wonderful customer service we received. THANK YOU Carlos we couldnt have done this without you!
Awesome service...great floor presence and great information. It Was such a pleasure doing business here. Carlos and Staff were so helpful and friendly. Great deals and awesome extras. Would recommend this place to anyone looking for an honest and genuine opinion about buying a reliable and healthy mattress.
We purchased our mattress here and Tara is very friendly and helpful. Were trying to buy a particular mattress that time and there was a newly released model that was offered to us by Tara. Its very cheap (introductory price) but its so comfortable. We will recommend this place.
We’re repeat customers and this is a great store for beds. Carlos helped us out, and he was Very friendly, but not pushy, and very knowledgeable. He knew the answers to every question we had about all the beds, and made some great recommendations. We also got a Fourth of July discount and they took care of tax for us, which was more than we expected. We’ll be back for any other guest room beds that’s we need. Thank you Carlos and Ortho Mattress.
Ortho mattress did a great job with our purchase of our new bed. Carlos the sales man was excellent, everything he explained made sense! He was very helpful,let us try out different bed styles and comforts. I will definitely recommend family and friends to Carlos. Thanks again to Carlos for our new mattress purchase
Jason and his customer service was the best! He was very attentive and friendly I would definitely recommend to anyone to come to Ortho Mattress. His partner in crime Tara was also helpful and had a great attitude towards me and my family.
Carlos is the BEST! After 12 years it was time to buy a new mattress. Carlos took his time with me, he was very patient, kind, and answered all my concerns and questions. Carlos is a professional who is very customer service oriented and very knowledgeable about his products in addition to being a great salesman. He made sure that I got the BEST mattress for MY needs. Look no further.... I recommend Carlos to anyone who is looking to buy a new mattress!
Came in to look at mattresses this morning. Lester helped us out. He was super helpful, knowledgeable, and personable. He gave us a great offer and made the deal better with his humor. I highly recommend you come in and ask for Lester.
Great experience here! Got a great deal for labor day. Pauline was extremely helpful and patient with my girlfriend and I. Highly recommend!
If you are in the market for a mattress I recommend Carlos. He is very patient and gives you options after listening to your concerns. I appreciated that he wasn’t pushy like other salesman. He was knowledgeable and I Feel that I made an informed decision. I can’t wait to get my mattress delivered this week!
Great service and choice of products, Carlos was our sales guy and he helped us make the right choice for us. Very well informed and knowledgeable. By far the Best customer service experience I’ve encountered in quite some time
Carlos, is an awesome sales associate. Helped me pick the right mattress. After doing extensive research on a right mattress, Carlos was able to help me chose a mattress that is suitable in both sleep mobility and price. I am a full time worker and student and finding the right mattress is essential. Love the service here and definitely coming back to buy futures mattress.
I havent bought a new mattress in a while and was tempted to go with a bed in a box but so glad I popped in here to give the mattresses a test spin. Sepehr was a phenomenal help: he knew his stuff, he was friendly, and he had such confidence in the quality and pricing of the beds that he wasnt pushy at all. He told me it was going to be a great mattress at a great price. And he was right. Highly recommend stopping by.
Great experience picking up a mattress for our guest bedroom. Needed to make a quick decision and Carlos at the store really helped us pick out the best choice based on our specific needs. He made it pretty painless and we were in and out within an hour with the purchase done. Would definitely recommend this place to anyone looking for value for money.
Came by to check out the beds. I was shown around all the beds with various features explained by Les and Carlos. It was a pressure free environment. They explained how each bed differed, what the features were, and what was the best value. I ended up buying a bed at a really good price. I felt they treated me and my fiancee like friends instead of customers. I would definitely recommend them to anyone considering buying a bed.
Lester was so friendly, well informed and helpful! He made mattress shopping a very pleasant experience. Working in the customer service industry myself I can say Lester is an awesome employee to have!!
I recently came into Ortho Mattress and was delighted to have Sepehr to help me purchase the best sleeping attire for me. I really felt that he cared about my needs and got me the best combination to better suit my needs. He was very honest and professional. I trust him and really liked this store.
My mom had previously bought both a bed and mattress and for the amount of years shes had it...it remains in high quality. I went in and got a great service from Carlos and ended up getting my own mattress. Carlos was great at demonstrating the aireloom massage mattress. I recommend this product to anyone with back pain. Would definitely go back and recommend others to visit the store!
We had the absolute best experience with Polin! She Made the entire experience super easy. My husband and I both wanted to upgrade to a king and we wanted a softer mattress to accommodate our shoulder injuries that we received in mid life. Polin totally understood and supported all of our needs, was patient with us while we moved from bed to bed to bed, and was incredibly kind to us as we completed the purchasing process. Thank you Polin!
Best mattress they offer in town. Sepehr is very caring and has walked through all the mattresses and answered all questions to give us the best matching product. I would definitely recommend this store!
Great experience. Carlos was very knowledgeable and great to work with. Helped with our budget & explained all choices thoroughly and masterfully. Bought a fantastic mattress!! Thank you!!
We had been shopping for the perfect mattress for some time and I was starting to feel it wasn’t going to be possible. We stopped at Ortho Mattress in Glendale, on Central and Carlos assisted us with the entire process. He showed us different options and educated us in the perfect mattress based on our sleep habits. His service and knowledge far exceeded my expectations and simplified our purchase. Ortho Matress has amazing payment option for all budgets and Carlos really worked with us to accommodate our budget. Overall, super satisfied.
Best place to buy a mattress. I was referred here from my friend that bought a foam mattress a few months ago. I went in on a Saturday and Carlos helped me out. He was very knowledgeable and patient with all of my questions and recommended the medium firm ortho foam mattress because of my sleeping style! Thank you Carlos!
Came to look for a mattress and got the absolute best customer service from Lester. He was very knowledgeable and patient with my questions. Excellent customer service all around.
Sepehr, the manager, was very professional in helping me out selecting a mattress. He was friendly and energetic. Great guy! Very knowledgeable. Highly recommend working with customers looking for a good new mattress.
Went here today and was pleasantly greeted by Carlos who was one of the nicest and most knowledgeable salespeople I have come across and thats obviously saying a lot! He answered all of my questions and explained the differences between the styles and the makers of the mattresses, which was very helpful. The most wonderful thing about my experience was that I learned more about my sleeping habits and what mattress would be the best fit. He was anything but pushy, even when I said I need a day or 2 to think about it, since he helped me narrow down my options to 2 mattresses. Needless to say, I will be back to this location and purchase one of the mattresses especially since theyre having their Labor Day sale.
Carlos was extremely helpful in FINDING not SELLING you a mattress. He has a breadth of knowledge in what mattress will fit your needs. I would definitely recommend coming into this branch because he will walk you through why your perfect mattress fits you and why the others don’t.
Sepehr greeted with an energetic smile. Help me select what I needed and within my price range without me breaking the bank. I appreciate sales people that are more interested in me than in selling. I don’t like being sold, I like to buy; and he helped me rather than sold me. 👍
Carlos was great, really helpful and knowledgable. I went in clueless of what mattress I needed to purchase. He helped me select the best fit mattress for me.I recommend everyone to come here at this store and ask for Carlos.Thank You!!!
Sal knows everything there is to know about mattresses and pillows. Excited to get a good nights sleep. Happy I stopped in!
Ken was very helpful, courteous and respectful. He gave us all the information and gave us ample time to discuss between ourselves to find the best fit for us. He also gave us a good deal once we decided on which mattress we wanted. Would definitely recommend this store and his service.
This is a great place to invest. Huge selection. Great deals. What I liked most is the organization. Quick turnaround and great product selection. Thanks Brandon!
I had a great experience at the store working with Carlos. He is extremely knowledgeable and had excellent customer service. I have visited several mattress stores and found the service here the best. Will definitely be back for more purchases.
Hands down, one of the best bed purchasing experiences I’ve had. Carol is very attentive and listened to what I was looking for, and was very insightful in explaining the bed styles and types in a concise way. I’ll definitely be coming back.Thanks Carlos!
Wonderful experience! Chris was very knowledgeable and answered all of our questions. We had not planned to buy today but with discounts on sales tax and delivery this was the day to buy.
Carlos!!!!! This guy made our shopping experience unbelievably great. He is super knowledgeable, methodical and very friendly. Mattress shopping is normally very stressful and Carlos made it nice and easy. Hes cut from the cloth of the of a bygone Era when people used to know exactly what they were selling and deliver a level of service that is unbeatable in comparison to what you normally encounter in this day and age. Thank you Carlos and thank you Ortho mattress. Ps Carlos deserves a raise.
Carlos was very friendly and informative he helped me get my very first mattress and its perfect!He is fast and efficient😊 Im coming back for my next purchase with him . Thanks again carlos !
Thanks to Carlos I walked out with a fantastic mattress that suits me perfectly. He spent his time with me making sure i choose the right mattress.It was a very very good experience .I highly highly recommend ortho Glendale and Carlos . :)))
Carlos is very knowledgeable and a great guy. Did not force me to buy anything. I bought a great bed and waiting for it to be delivered. Fingers crossed!!!
Carlos was the best!! Helped me find the perfect mattress for my frame. Highly recommend the store and the service. Will be back here again!!!
Tara was the best. She found me the perfect mattress within my budget. Same day delivery! Highly recommend!
I dont think Ive bought a new bed on my own.. Carlos made the process so easy... Im sure Im going to enjoy me new bed for years to come.. financing was available and delivery was quick and easy!!! Thanks Carlos! Ill be sending all my friends to you!!!!
I came it late one Thursday night/ and Carlos took care of my order promptly and within my budget. Quality mattresses too! Excellent service.
Carlos was amazing at helping my friend choose the perfect mattress! Had amazing customer service! and helped us out ! Great job Carlos! Please ask for him for honest and friendly service!
Lester is the best!!! He made everything so easy and simple. Such a caring person and so friendly. Ask for Lester to help you. Thank you Lester!
Sepehr was incredible and answered all our questions. He was very attentive and explained everything that we needed to know about the mattress that we were trying to get. Overall, great experience for a first time buyer at the store.
Sepehr has had the most amazing service I have received to memory. He assisted me and mom in finding new mattresses. His enthusiasm and hospitality was excellent. Walked us through many different types until we were satisfied. He really made this experience and easy. Thank you Sepehr!!!!
This store is great. I bought two beds from this store in the past I’ve always had a great shopping experience. Sepehr is great. He knows exactly what your looking for and is always happy to help.
We just got my Mom’s adjustable bed. Carlos help us to find the best comfortable bed for my Mom! He’s so nice and helpful!
My husband and I entered Ortho Mattress unsure if we were finally able to commit to our new mattress - but lucky for us Sepehr was there and put all our anxieties to rest. He spent a long time with us and was always patient and professional. Now were the owners of a new bed and adjustable frame - instead of just thinking about it!
Carlos attended me at his store. He understood my problem with my current mattress. I purchased a Lansdowne luxury box top and look forward to getting a good nights sleep as soon as it is delivered. Carlos was very knowledgeable and very professional helping me to decide on the proper mattress. Helga Farrill.
Carlos was extremely knowleadable and helped me find the best mattress that will help me with my back pain considering I have been sleeping on an air mattress for the last few months. I’m excited for the delivery day.Thank you !
Sepehr....Its my first time to buy the perfect mattress for myself and I got lucky to go to Ortho Mattress in Glendale and I had the best customer service experience! Very friendly and he tells you all the details you need to know.
Carlos explained really well all the differences between the mattresses and helped a lot with choosing the right mattress we needed, without trying to sell the most expensive one. The best experience I had with choosing my mattress!
Carlos was very kind, direct and made it feel more personal then a quick sale. Everything was clean and comforting. I highly recommend coming here.
Cepehr was awesome! Very knowledgeable and helpful! Super nice also! Highly recommend going to him for your mattress needs:)
Sepehr was lively, vibrant and not overpowering in selling. He asked what was needed, directed us and allowed us to look. His warmth and engaging style are more than inviting. Sepehr is a bonus to the store and a value added to your location. Must visit this site. He’s very informative.
Loved this store. As soon as we walked in. Store manager Sepher greeted us with a smile - very friendly and helpful . He asked about our sleeping pattern and showed us various options👍 He made us feel important I highly recommend this store- we bought our matress -can’t wait to start sleeping better. Thank you. Sincerely. A grateful customer.
Carlos is the man! Knowledgable when it comes to these mattresses. Really good variety and intelligent people who work here. Thank you for the excellent expertise Carlos!
Sepehr was the best!! Anyone looking for a new mattress come see him. The best deals in town. Definitely come see him.
We went to Ortho Mattress in Glendale to buy a new bed. The minute we walked in we were greeted and welcomed by the store manager, Sepher. The manager was very professional, friendly, and knowledgeable. He was able to assist us and finished our transaction in less than 1 hour! I’m a returning customer and highly recommended Ortho Mattress! Be sure to ask for Sepher!
David helped us to fined the best mattress. Good prices I highly recommended. the best sales man.
Best customer service! Very honest and helpful. Carlos in Glendale was awesome and answered all our questions and sold us a great mattress.
Sepehr was very nice and helpful in finding a mattress and much more. Highly recommend to anyone looking for bed needs. Thanks again! :)
I had such a great experience here. Sepehr is amazing and patient and took so much time showing me the various mattresses and explaining the inner workings of them. I am so happy with my choice and the great deal I got for Presidents Day. Thank you for all your help Sepehr!!!
I went to Ortho Mattress this afternoon in Glendale in hopes to find a new mattress in a timely fashion. As soon as I walked in I was welcomed by the store manager. He was very professional, friendly, and knowledgeable about the pros and cons of each mattress. He was very honest and not pushy at all, which was a huge plus after visiting many other stores in the area. Sepher, the store manager, was very patient and helped me choose the right bed that worked for me. On top of this impeccable customer service, I also will be receiving my brand new bed tomorrow. Delivered to my bedroom, set up and they even take away my old one to save me the hassle! 10/10 would recommend this place and will be returning for any future bed needs. If you are in the search for a new bed ask for Sepher, he is great!!
Never had to buy a mattress before. I was helped by Carlos, who had me try 3 or 4 different types/firmness. He wanted to make sure I got exactly what I wanted. It was a wonderful experience, very easy, and enjoyable.
Great service. Carlos was very knowledgeable about our needs for a new bed. Highly recommended and very satisfied with my purchase.
I had a fantastic experience with Sepehr at Ortho Mattress. He was very knowledgeable about every product he showed me and genuinely nice. I never felt pushed into any mattress or accessories shown to me. When you come to Glendale, check it out!
Carlos at Ortho Mattress in Glendale was very helpful and friendly. Knowledgeable of all the products in store. Highly recommend if you are looking for a mattress and adjustable bed.
Carlos was very helpful and guided us to exactly what we were looking for. Excellent customer service. Looking forward to a good nights sleep
Carlos gave exceptional service! I will definitely be telling my friends about this Ortho Mattress store in Glendale. Thank you so much Carlos!
Sepehr was great. This guy knows Everything about mattress. But best of all was his honesty. Appreciated
The worst costumer experience ever! The call center doesn’t work at all. We bought a self brand mattress and in only one month start to have sunk areas. That was back in November and until now we don’t have any answer. We miss our old mattress because was in a better shape that this one (and also spend 550$) I don’t recommend this store at all!!!Update: they give us a second mattress (we pay for the delivery) and in a month the same thing happened. We rather put it on a trash a buy another one.Also, they forced you at the store to put them five stars on google to give you some POP from the store.
Sepehr is very professional and friendly. He shows us everything in details and gave us the best option for us. Highly recommended.
Sepehr was very helpful and kind. Made buying a new bed very easy. Highly recommend this location if youre looking for a new bed.
Sepehr is the best most caring sales rep Ive ever seen. I would recommend everyone to purchase from him.
Sepehr was a joy to work with. He has the very best personality. He knows details of every mattress and the structure of them. I would recommend him for his knowledge of his products.
We got a very good deal with the help of Brandon and Carlos. I highly recommend going into this store when youre in the market for a a new mattress. Look for Brandon or Carlos!
Sepehr is the best! I would definitely recommend to anyone. I appreciate his help and support!:)
Service was great, Carlos was very informative and went the extra mile to get me the mattress i wanted at the price i needed to be at. I recommend this place for all your mattress needs.
Carlos is a great guy hooked up my mom with what she needed. I recommend this place 100%Definitely will come again!
Had the best experience at this store. Carlos made sure to understand my needs and preferences to ensure that I left with a mattress I truly loved!
Sepehr is a great manager and salesperson. We left the store very satisfied. Highly recommended.
I`m glad Sepehr was there to assist me. I sleep better now. Can`t thank him enough. He is such a capable Sales man with professional attitude.
Carlos at Ortho in Glendale CA was great! He was very knowledgeable and helped us get exactly what we wanted. It was a easy and great experience!
We did our homework online and visited different stores but Sepehr did an outstanding job he went out of his way to explain every question every concern we had was taking care of. Plus they where very professional kind and helpful in every way. Other stores just wanted our money. Thank you Ortho Mattress and Sepehr for making things happen for us