My first visit here and Im pleased to report it is a great coffee house. Friendly helpful staff combined with a pleasant ambiance, and great tasting coffee. Ill definitely be back. 👍
First time here. Drink was a little sweet but good. Customer service could have been a little better. More smiles or greetings when walking in.
They have the best tea latte. Great services and price. Highly recommend
Honestly love going to this place whenever I can! Everyone is always so friendly there, the space is clean and neat, and their coffee is probably the best out there. I spend hours there on my laptop to write, and its truly such a great place to go, whether youre just looking to grab a quick cup of coffee or tea, or to hang out with friends. Ill always recommend!!!
This location used to be one of the better locations, but now, several times the past month my coffee has been poured stale and bitter. At first I thought it was because I came in near the end of the night, with about 90 minutes before closing, but tonight (Friday night) I picked up my coffee about 6:30. Even though it felt hot, it had clearly been sitting there for quite some time.Another reviewer posted that the CB&TL coffee tastes like someone lit a match, blew it out and threw it in the coffee. I always wondered what that tasted like, and now, I believe this is the taste that reviewer has mentioned. It literally tastes like burnt stale coffee.Im giving this place a break for a while, until I feel that theyve had enough time to correct their consistency issue.My next choice is Bell Road, but recently their coffee has been handed to me lukewarm, and also bitter. It is not just one flavor that is causing it. Its clearly a freshness issue.Good luck if you decide to go here. I find you might have more success with quality coffee maybe early in the AM or 4-5 pm.
I wasnt so sure about this coffee shop, but my co-worker brought me here for the first time back in Jan 2019 and was won over. Very clean place, super polite workers, and very knowledgeable. This place can actually brew and make decent coffee. I recently tried their Irish Creme Latte and Midnight Mocha Cold Brew Latte, and theyre delicious. But what won me over is the type of teas they have. I recommend the Jasmine Dragon, Japanese Cherry, Spring Peach Oolong, and Lemon Chamomile teas.
So easy to see from the road. Plenty of parking, handicapped parking some shade spots. They have a wonderful selection of coffee and tea drinks. My favorite is a warm pomegranate/blueberry latte size large. They are way better than that other place with the green logo.
I tried them for the first time this past saturday after passing by them a few times on the way to Frys. Nice atmosphere and great tasting drinks. The gal who took my ordered made a suggestion on using coconut milk over regular milk for the blended drink because of the immense heat and it was a very nice suggestion.
I got a chai latte hot and it was really good. It is spacious inside with plenty of sitting areas. 👍
GREAT lattes!! Parking is a little busy at times, but there are usually ample spaces available. Love this place!!
Oh goodness this is a fantastic tea and coffee shop. I asked for recommendations sir certain they didnt have my fall favorite from last year. I think I may be addicted ♡♡♡
Professional. knowledgeable, and very friendly staff here. Great coffee drinks and teas. Also has a nice outdoor seating with water misters to keep you cool and comfy.
First time customer. Nice selection. The blueberry/pomegranate flavored black tea was extremely weak.
If your looking for a Starbucks alternative this is the spot! Always get great service here and the coffee is as good if not better than the aforementioned establishment. They have really good scones here as well. Always a positive atmosphere when I visit.
The staff at this location are very friendly and polite, and they get to know you by name. Always accommodating on special orders. Honestly youll get the same good cup of coffee at any CB&T but we come here because of the staff. These guys are the best.
One other thing about The Coffee Bean and Tea Leaf that I noticed today on my visit is the immense amount of support they have for 1st responders, EMT, Fire and Law Enforcement. This is awesome to see because there arent enough local businesses who offer this kind of support to the individuals who hold these jobs.
A good coffee at a decent price. A nice change from the other place.
Great place to get coffee or snacks. Love this place! Unfortunately We dont have Coffee bean in San Antonio.😳 We visit anytime Were back in the Phx area.
As a former Starbucks addict, any time Im on vacation and can find a Coffee Bean and Tea Leaf location, I will go well out of my way to get there. Their Sumatra coffee is bold and strong, while remaining smooth and not acidy. They started the blended coffee drink and still make it superior to anything any competitor can come up with. Even their skinny options are delicious without the typical horrible after tastes you find everywhere else. The secret must be their flavor powders verses the typical syrups. WARNING: You will be converted on your first sip!!
Baristas didn’t know the drinks!! i asked for a iced chai latte w no ice and received a steaming plastic cup of a HALF FILLED chai latte. if you’re going to give me the hot drink, the proper cup and amount would be nice. also, my sister ordered a seasonal iced peppermint cold brew latte and received an ice blended drink??? what
I LOVE this location it is nice to see they retain some of their employees for years on end, doing something right.
The clerk behind the counter (big Caucasian guy) was very polite and made a good recommendation about the order i was placing. The shop was nice and clean. Colombian double espresso was great ! Recommend !
The Dark Chocolate Latte is a real crowd pleaser. The staff is nice too!
Always such a friendly place with great tasting coffees and teas. Weve tried the Ethiopian coffee and really love the flavor and taste. I would highly recommend it!
Been going to this location for 2 weeks. I personally like it more than the 75th location. During the short time Ive been coming they have taken the time to remember my name and order. Ive noticed they have a lot of regulars, which isnt a surprise as their customer service is above par. Friendly faces, customers and great conversations
Cant wait for Winter to get my favorite Holiday Blend Chai its amazing
First time here, cute environment. Coffee was good. Besides breaking the cap when I tried taking off the lid, it was a good experience
Real friendly, clean, tidy. Good coffee. Good work areas inside and outside.
The staff was super friendly and helpful. Not busy at all. They close early but great atmosphere and lots of seating in and outside.
I am a TOTAL fan of Coffee Bean and Tea Leaf! And this location is approximately 20-25 minutes from where we were staying during our vacation. But I refuse to go to S...B.... or other numerous coffee shops that are sooo much closer. But, when I finally reach there... All is Good With The World!Employees are very friendly and efficient in taking and repeating your order as to not make any mistakes. I cant get over the price difference as compared to Hawaiis CBTL whos franchise is owned by Foodland. Their outside seating is cozy as much of the inside seating is.Parking is plentiful.
Nice change of pace from the burnt taste of Starbucks. Good tea. Food menu limited
A favorite place I take my Mom to spend quality time. She loves tea and they have a nice variety. We stay for hours and just enjoy each others company. The customer service is excellent and we are never rushed.
Really nice employees, cozy environment and the tea is good I havent had their coffee but or food but Id imagine its good
Get the Malibu dream. You will not regret it. Promise . Theres lots of variety for drinks especially if your chocolate lover
Ive been meeting friends there for breakfast for some time now. And it doesnt matter if its 2 people or 12. We always have great service and great food. The country Benedict is my favorite !!
This is the largest and nicest one I have been too!
Typical experience is fast and without problem. My last visit, however, left me quite uncomfortable. Upon making my purchase, the employee asked me if I would like to make a coffee or tea donation to schools. I looked where she pointed and saw a sign referring to a dollar being donated to the department of education. I accepted. I did not realize I would be buying a tin of tea that cost more than my total order. I then was too uncomfortable to back out of my donation. This all felt a little purposeful. It felt like she was trying to get me to a point of committing to much more than I bargained for because whos going to say nevermind to a donation. It felt shady and like she wasnt very upfront about the donation options (which I learned later from their website). This is coupled with the fact that the particular employee I was dealing with had made snarky comments about remaking incorrect drinks in the past; I honestly felt she would have remarked on a receded or changed donation. I think donation programs are wonderful for the community, but its important to be forward about the options and not trying to lure people into an unreasonable commitment.
Great coffee and great friendly service. Wish there were more locations here in AZ.
Great coffee but the staff is who earns the 5 stars. They took the time with me and very helpful to this out of towner.
We always go here when we travel to Phoenix, love love love this coffee shop!
Everyone is super kind, the drink menu has a wide variety, and in my opinion much better than Starbucks. (Mainly cause I like everything on menu) Highly reccomend coming to Coffee Bean :)
Will always be my favorite chain coffee shop in the NW valley, great atmosphere and both the drinks and food are always on point.
Great coffee.Minus one star because the gentleman working there was complaining that it was not their fault Google had the closing hours wrong. He stated that they are wrong for most of the locations. In turn, I took 2 minutes to make the edits myself to update their hours on Google Maps for this location.
This is a good coffee cafe, but I give it a 4 star rating because they dont have peppermint mochas. Their dark chocolate mocha was good.
Great place to hang out. Very comfortable and inviting. Both hot and cold beverages are tasty!
Cant say enough about the great staff. Coffee is very good. Staff is amazing
Love the coffe and teas here. They have really good customer service and this place has a great atmosphere as well.
The drinks are wonderful but the staff never remembers your order. They also ask multiple times if you want whipped with your order after clearly stating yes or no
Always love going here for a coffee. Great coffee
Long story, but basically the manager Erica is rude. Both to me and another customer in the same visit. Pretty obvious she cannot empathize well. Which, in my humble opinion is an essential trait of a manager. Will not be going to this location again.
I love this shop. There services are always friendly and they have great tasting teas. 😊
We sat outside with our coffee for 2 hours doing paperwork on a pretty day and was never bothered. Free WiFi. Plenty of seating
I had the AMAZING pumpkin~chia latte! Will definitely order again.
Great atmosphere and good variety of beverages
My favorite place for fru-fru coffee or a Chai Tea
This is my go to coffee shop when I am working in this area. I can always count on a great cup of coffee.
I dont like coffee, but I love caramel! And, since they make a KILLER Caramel Blended Beverage - we are allowed to have business meetings here.The location is very convenient, right off the freeway. The staff is awesome! Constantly checking to make sure you dont need anything. And, free Wi-Fi!!This place tends to be a little more quieter than the average Starbucks. So great place to study or get some work done.
A million times better than starbucks. I love the Iced Americano! The employees are always super friendly and so down to earth, unlike Starbucks where the baristas are all NPCs.
Really low key nook to go study and snag some coffee or tea. Good, quiet location.
Amazing staff! So friendly and helpful. Love going there.
Matcha Green Tea blended drink rocks! Also, Erica, my barista was super friendly and helpful. She really made my day better.
Nice atmosphere with good music and good tea selection.
Online says they are open. Sign on door says closed for business.
Ok so to start off I went here and asked for a mixed berry cheese danish and they gave me a regular cheese danish but I didnt care so I let that slide but I also ordered a small ice coffee and then they filled up the whole cup with ice and I only had 2 sips before the cup was empty leteraly. Wasnt pleased there more concerned with money then customer service
Love this place!!❤ only coffee shop that will make my coffee Hot enough. Delish!
Best tea options around. The team here is incredible and the most friendly in town.
Fantastic coffee, great staff, good food. Starbucks definitely has better marketing, but The Coffee bean has better coffee.
Great service. Sunny patio. In the Holiday spirit
Really chill coffee shop with a nice selection of drinks. The shop is very roomy too.
Very friendly customer service and great drinks
Great frozen coffee and great blueberry pomegranate frozen drink. Also, great people.
Great friendly environment. Very welcoming and good coffee
They have better service, prices and better coffee than Starbucks
I have been coming here for years. Way better than other chain stores.
Always a great place to have a cup of coffee with ones you love.
Its a nice place but very expensive. Holy schiza, better have extra $
I love their drink selection, service, and that they are an environment friendly company.
Good customer service that has very friendly staff and makes drinks fast
This place is awesome, clean and friendly
Best coffee in town! The only problem is that I dont like coffee from anywhere else now.
Nice coffee spot with great service and great coffee.
Love that it is by the freeway so I can drop in and get coffee before work
Awesome coffee, tea, and baked goods!! Way better than Starbucks.
Cold Brew coffee was very good and atmosphere was very pleasant and comfortable.
Great coffee choices for this chain coffee shop. What sets this shop apart is how friendly everyone is.
Great place to meet up. Always feel welcome.
They have a hard time remembering if you order whipped cream or no whipped cream
Employees does not finish one order and start making another one. Takes like 30 minutes to get 3 coffees... As well, the employees are kind of racist they messed up an order for a mexican family and they just apologized, and messed up an order for a white lady and she received some coupons for discounts... worst service ever..
$$$. Too expensive for the drinks... Theyre good. But not that good.
Clean and friendly. Great place to meet friends and hang outside.
This has become one of my favorite places for coffee.
Great alternative to Starbucks. Definitely worth a try.
Absolutely love the atmosphere, customer service and the coffee is amazing!
Close to home, prefer their mochas over Starbucks