Fast, courteous, knowledgeable, friendly, caring, fair pricing and a free loaner. I couldnt have found a better place to take my truck after breaking down on the highway.Thanks again for the great directions to the diner and getting me back on the road as quickly as you did.Walter, (Chuck) Draudt
Surprised on the up side. Fast friendly knows cars.
Excellent service and wonderful staff! They fit me in without an appointment and had me out in less than 20 minutes.
Great service great people all around best value in town wouldnt go anywhere else period
Very good place to go the check out everything that needs to be done reasonable prices I would recommend them
Been going here for years. Great customer service, honest, reliable and fair. And the coffee is ok too.
Super friendly and I was able to get in quick for a very needed car battery. Ill definitely be back.
If there was a sixth star to give I would give it. Auto aces if Howard is one of the best repair shops around, if not the best. They have been able to get me in on short notice more then once and have always come through. Joe is a honest mechanic and someone I trust to not sell me something I dont need.
Auto Aces of Howard and Joe in particular were great to deal with. Being new to the Green Bay area, I did not have a mechanic shop that I frequented. Moving forward, I will call Joe at Auto Aces for all my service work!Kevin S.(Ranger Guy)
Very friendly honest place. Its hard to find a place that goes the extra mile. They truly took care of me with a smile!!! I would absolutely recommend.
My husband brought my car in for an oil change and tire rotation. Joe and his team did a great job and in a timely fashion. He also answered a number of questions we had about a future car we may buy. Thanks, we appreciate it.
Joe and the crew are always straight with me and accommodate anything I ask.
I brought in my vehicle and they took the time to help me choose the best options for me. I got a phone call stating they had found an issue that needed to be addressed and explained to me the severity of not fixing it, I felt they were concerned about my safety. I feel the price I paid for what I got done was very fair. Joe is very knowledgeable and honest. I will continue to bring my vehicle to Auto Aces in Howard!! I will recommend them to everyone. You guys are awesome, great job!!!!Annette A
Quality auto repair. Fair and honest.
Good quick work very honest staff
Awesome staff and service. Always ready to help with any questions. I always recommend when i can
Went in on a day when they were slammed but they still helped me out when they could of said no.
Fast repair, very helpful and friendly staff, fair price. Dropped it off in the morning, they inspected, gave me a call with an estimate, repaired a handful of things and we picked it up that evening. Couldnt ask for anything better!
Wow. These are hands down the best people in the business. They genuinely care about your car and helping you make the best informed decision. Joe explained everything we needed to know, worked quickly, provided quality repairs and helped us to get us going and on our way.And the work they did was immaculate!Would HIGHLY recommend!
Excellent service at a fair price. There is no upselling or shenanigans here. Joe is upfront about what needs to be fixed and what can wait.
Auto Aces has been one of the best vehicle repair service shops I’ve been to! I’ve found it very difficult to find a better place. One of the big issues I’ve had with other shops is that they tend to be “mom and pop” shops where the quality of work isn’t monitored particularly well or the people working aren’t particularly professional (but it tends to be cheaper); or I end up at a chain shop where the staff and mechanics are expertly trained and professional but the price is outrageous.Auto Aces seems to show the best of both worlds! The staff are knowledgeable and professional and the pricing is by far some of the lowest I’ve encountered. They gave me a detailed rundown of what might be causing the issues, let me know of any other things they noticed, and gave me an accurate quote over the phone. What they told me, is what I paid for; no hidden fees, no extra parts or labor charges.The building itself has a very nice waiting area and is kept very clean.One thing I particularly liked was the mechanic noticed a tiny, tiny leak in one area, but explained that it was so small it wouldn’t be worth taking the time and effort to dismantle the area around it to get at it. He saved me a lot of money in labor charges instead of fixing an otherwise insignificant problem.They do offer a drop off/pick up service, but I did not take advantage of this since I was dropping my vehicle off so late in the evening (I didn’t want to bother them so close to closing time). I would highly recommend giving them a call if you are looking to get work done on a vehicle.
I dont know what I would do without Joe from Auto Aces of Howard. He is simply amazing! He always helps me out when I think my car is acting up and the prompt service he and the rest of his staff provide is great. They are honest and financially reasonable. I recommend Auto Aces to all my friends!
Great service, good humor, and a comfortable waiting room area!
Auto Aces in Howard does an amazing job. Very professional and friendly. They know how to keep a customer coming back.
This morning I was calling around on estimates for replacing my alternator; leaving my name and number waiting for call backs... Until I called these guys. I was asked a few question and I got an estimate right away. Needless to say, I was impressed. What is more impressive was I was able to get my car in today! Im already back home, happy my car is fixed and was under my budget for cost. :) The staff was professional in person and on the phone. Someone recommended them to me, now Im going to recommend them to anyone who needs a good mechanic thats fairly priced and gets the job done in a reasonable time frame. Thank you Auto Aces. You made my day. :D
Friendly, fast, and excellent service after making last minute appointment! very comfortable waiting area. i highly recommend this shop for any vehicle maintenance or repairs.
I go out of my way to come here when i need something done right the first time! These guys (and gal) prove that there still are mechanics and repair shops out there that still care about the individuals coming to their shop. I have the upmost confidence when I bring a vehicle here it will be taken of perfectly and with honest recommendations! Love this place!!
Have been to this location several times, excellent customer service from Joe and Christine. I will keep coming back. Recommend trying this location if you have not been here before.Thanks again to Joe and Michelle this time for helping me with emergency repairs on my daughters car. Excellent service and repairs. Will continue to post because they always help me and want people to know to use this Auto Aces.
I would give more starts if I could! I’m so glad to have found an auto shop I trust. So organized and thorough- and when I was looking for a new vehicle, Joe and his staff were amazingly helpful! They saved me from purchasing a van with a failing transmission and also went above and beyond by calling me to let me know of a great deal they found. I would recommend to everyone!
Great people. Always so friendly, and listen to my concerns.Repairs always done on time and as quoted.
Spent a lot of money on one issue ball joints etc. Just to have the starter break days later might b bait and switch
Honest and helpful. Exactly what you hope for and seldom find.
Had a bunch of service done on my vehicle a few weeks ago. Couldnt be happier! The staff was friendly, the mechanic was knowledgeable and very helpful. The prices were quite reasonable too! I think Ive found my mechanic!
Resonable prices, and they fix your car right. They dont charge you for what you dont need.
This post is regarding the auto aces in Howard Wisconsin.Joe the upfront guy is fantastic. I don’t feel like they’re trying to rip me off every time I go in there. They seem to repair only what needs to be fixed. He seems to listen and even remember people who don’t frequent there often. Friendly service/ Fair prices.The best experience I’ve had in auto repair in the Green Bay area. I lived here approximately five years.
I have been a customer of this auto garage for a long time and have never been disappointed. They treat you with dignity and respect and I have never felt any thing but confidence in their workmanship or suggestions. Highly recommended!
They got me in last minute (truly) to inspect an SUV I was wanting to purchase. I am not from GB so finding someone last minute that I didnt know was a bit nerve wracking. They got me in and were very kind. The inside waiting area was clean and comfortable to wait in (couch, chairs. magazines, T.V). I am very pleased with the service I was provided and would come back.
Very honest and affordable repairs.
Have been going here almost 2 years and will continue. The customer service is excellent. We have several high mile older cars and 2 teenagers that beat them up. There is no pressure to up sell work not really sensible on a high mileage car or mini van. Joe, the manager, is great at talking about work needed now, work suggested for future and what doesnt need to be done if we dont want to invest in a vehicle with not much life left. We are looking for safety and functionality no frills repairs, but also go to them for maintenance upkeep of our newer vehicle. Feel their pricing is extremely fair for the quality of work. They understand the value of a hard working middle class familys money and help stretch it a little further. Highly recommend.
Wow! I have found my auto shop.I used to use Tires Plus for my auto repair needs, but last time I scheduled an appointment, they didn’t fix my charger because “it would be a very time consuming and expensive repair” and they were too busy with all the walk in traffic to fix my issue that I had an appointment for...So, after dealing with the charger not working for like a year, I finally bit the bullet to get it fixed, knowing it would be expensive and time consuming.Joe at Auto Aces fixed it FOR FREE. it was a blown fuse. Not sure why Tires Plus couldn’t fix that. Thank goodness they were too busy for the full expensive repair or I’d be out $500+ for what was just a blown fuse.I knew I had a good place with the 4.9 review rate on google currently (not sure why it’s not a 5 honestly), and when I got there, the guy in the waiting room couldn’t say enough good things about them.AND, to top it all off, my ride back to the shop fell through, so I was just going to pay the bill over the phone and pick up my car the next day, but Joe sent someone to PICK ME UP!!This place is awesome!!
Best shop Ive ever experienced. Joe and his crew have earned my business. Had my vehicle repaired in record time, with a bill alot smaller then expected!
If youre looking for a mechanic you can trust in Green Bay, look no further than Auto Aces on North Velp in Howard.Joe Tilllijohn, Mgr/Owner, is a knowledgeable and excellent mechanic. He is also a honest and straight forward individual. Joes Auto Aces has provided the diagnostics, service and tires for my family fleet of 3 to 4 cars, crossovers and trucks for almost 15 years. I cant say enough good things about how pleased I am to having his shop taking care of my vehicles.See Joe if youre looking for HONEST DIAGNOSTICS, QUALITY PARTS and SERVICES at a FAIR PRICE.
Very Impressed with their Honesty, Service & Pricing. I will tell everyone I know to go there. Especially for a second opinion.
Just our second visit. Excellent both times. Fast and friendly service. Im sold.
Someone told me that I had a rear brake light out. I stopped in to see if they could help me. He took my car back and fixed it in just a few minutes. He didnt charge me as I had waited a while initially while he was on the phone. I greatly appreciated his help and I will be back for future service!
Ive been thru the ringer and back with my car and my husbands. Auto aces gets both my cars back on the road as quick as they can! Great prices, awesome staff! I wont go anywhere else!
Great Customer Service. Nice waiting area with beverages. Highly recomend.
The staff is the best in the business hands down. They do great work and have very reasonable prices. They will even shuttle u home if necessary.
Great service,from all,you can trust them
I had been to Auto Aces on Mason St in Green Bay and was impressed with the knowledgeable, fast, honest service. When Auto Aces opened in Howard, I was excited to give them my business. As luck would have it, I was due for an oil change and my brakes were making funny noises.When I walked in, I immediately felt welcome. I often feel like a bother to repair shops and, being a young lady, often feel out of place. When I saw two (!) ladies at the front desk to greet me, I felt at ease. I explained my situation and they were able to get me in later in the afternoon.While my car was being serviced, I waited in the living room waiting area. There were two overstuffed chairs and comfortable-looking sofa, all in front of an HD TV. There was also a fireplace and complimentary coffee, soda and fruit. They sure know how to make a person feel at home!When they had completed my service, the owner talked me through everything I needed to know. Even though he didnt necessarily have good news, he was clear and concise with his explanation. He didnt like having to give me bad news, but he did a great job explaining everything that needed to be done and how much it would cost, including labor, and explained how I should do it all at once to avoid paying for labor twice. What a nice thing to do!!Overall, I had an excellent experience at Auto Aces. I will recommend this place to friends and family and will definitely be back to fix those pesky car troubles.
Great service. Affordable and the customer service was excellent. Will continue to use the store and refer people.Outstanding service
Joe Telijohn is the best mechanic Ive ever had experience with, very honest, reliable, and knows his stuff. This Auto Aces in general is great! I appreciate some going through my auto report card with me, explaining what needs urgent attention, what can wait, and getting my approval first before taking action. The shuttle option for locals is very nice, for those times you have to drop your car off and get to work.
Nice place with honest employees. My older car had a bad head gasket instead of talking me into fixing it they suggested getting rid of it. Even offered to look over any car I was looking at purchasing free of charge.
They were polite, professional, and honest. They explained everything in great detail and was completely satisfied with their wok!
Great service, they only charge what they work on, not to look at.
Through a series of unfortunate events my truck decided it wanted my piggy bank.5 trips to the shop in as many weeks. The first two trips at random shops and it looked like my truck was going to get its wish.After several people recommended Auto Aces, I decided round three would go to them. All went well so round 4 and sneak attack round 5 went to them.Quotes were extremely fair, explanations clear and to the point. More importantly the quote was the quote. No surprise charges, no extra broken parts, no stress. Piggy bank survived!
Great place. Great people
Great service. They are always honest and never overcharge
I couldnt have been more happy with how they repaired my car. They were a great lot to work with and have great prices.Wonderful!
First class service frrom diagnostic to repair. Very friendly staff, wonderful experience!
The team at Auto Aces always treats myself, family and vehicles with the customer service and satisfaction that keeps you coming back when youre in need of any type of service.
Did a great job! Ask for Joe he is Great!
Great people who care about your car and your pocket book
Great people great work.
They do good work for a decent price.
Reasonable prices, very informative, work is high quality.
Couldnt comment enough on hiw friendly and knowledgeable their team is.
Great service! Never act like they dont have time for you.
Very reliable! And most important honest people.
After going to many different mechanics, Joe and his team and the only mechanics that I can trust and rely on.
Highly recommend to everyone I know.
Very nice people there
Very helpful and knowledgeable.
Awesome people, very efficient.
If you have to wait for your vehicle, the wait area is quite fancy
Everyone is very nice, professional and very HONEST!
You never have to worry if you are being treated right when you go see Joe!
Always a good experience!
Very honest and trustworthy!
Professional, friendly, reasonable
Great service and staff!
Why cant they figure out a crank/no start concern on a 2011 vehicle?
Fast and professional
Just from the Advice that was given to me
Auto jokers more like it