We had Jim come out and clear out our remotes and go to town recoding our remotes to the doors. He was super efficient and had it all done in a timely manner. Very happy with our service and will definitely call them again.

Next day service! Fixed the issue in a very reasonable time. Very friendly and helpful. Thank you so much!

Prompt, courteous service; the technician arrived when promised. The technician was extremely knowledgeable and able to properly troubleshoot my problem. The work that he performed was thorough. He went through the operation of the new system and insured that no questions were unanswered. I will certainly call them again should the need arise. I have since recommended them to a family member.

I have used overhead doors for years but when I recently needed repairs I had an extremely difficult time getting through to customer service for assistance & had to wait a week for repairs. Jim is the service tech for my area and has been to my home multiple times. He is friendly, on time, efficient, honest & does excellent job. He is the only reason I didnt contact a different company for service.

Wonderful experience. Prompt, efficient, and pleasant to work with. They came when they said they were going to come, quoted an exact price and held to it. They did not add any tricky items or fees. Everything was on point. Marco did a good job!

Sheldon worked tirelessly to repair my garage door after another area company said it was impossible. I realize the door must be replaced but am so grateful for the prompt, professional response to the sudden catastrophe that trapped my car. The fix should serve during the 4 months back order on a new door.I’ll be ordering it from Dale at Overhead Door.

Excellent is all one could say. I met with Kathy around noon on Tuesday, she described their products very well, filled out the order sheet and after giving it some thought, I decided to go with Overhead Door (a big 18 footer that they had in stock). I dropped by their office on Industrial Blvd in Greensboro and paid the deposit on Wednesday, Drew and Kile came on Thursday at 8am, took down the old wooden door and were gone by 11am and I have a very good new door with a wifi opener. They hauled away the old door and every thing was left clean. I enjoyed talking with Drew and Kile. I told my wife they worked together like a well oiled machine and were very professional. All in all a very good experience.

Excellent service. Prompt, courteous, explained everything in detail. Will certainly use their service again. Thank you.

I always depend on Overhead Door to service our garage door. Jim Palmer did a fantastic job of fixing our door problem. He even arrived earlier than expected. Jim knew exact what to do. He has also worked on our door in the past.

Marco called before coming and was here when he said he would be. He fixed the drooping chain on our opener and then went on to check hinges and anything else to make sure the door was safe and in good working order. A job well done and we will call again when the need arises.

Marce Muniz was great. Excellent customer service.

Overhead was timely, professional and did a better than expected job on installing our garage opener. The finished work was quiet, smooth & excellent! The representative that serviced us was Marco. I would use the service again if needed and would definitely recommend to friends, family & others. Job very well done!

I was really impressed with the service and the quality of Motor and the much quieter belt that replaced my old chain. Overhead Door came out and gave me a price quote that I was very pleased with and to my surprise they were able to do the repair the same day and they did an excellent job. I would highly recommend them to anyone needing residential garage door installation or repair.

Excellent service! We needed an emergency garage door replacement. We called them on a Thursday afternoon. They surveyed the job on Friday afternoon and gave me an estimate for installing the new garage door, track system. and door opener. They called me on Monday to advise me that they had located exactly what I was looking for in their local warehouse. Normal delivery time for a custom door is 8 weeks. They had the new door, tracks, and door opener installed in my garage before noon on Tuesday. Everyone I dealt with was friendly, courteous, and knowledgable. I would definitely recommend them to anyone needing garage door service or installation.

Another quality job by Overhead Door of Greensboro. Thanks Andrew Great Job.

Our call was handled professionally and courteously. Our technician knew his stuff and took care of our wiring problem with ease. Turns out, the technician is the same person who provided service to us twice in the past 20 years. That kind of longevity says a lot to me!

The installer called and said that he would arrive earlier than scheduled time, which was a plus. He was knowledgeable and worked quickly. He answered every question that I had and explained everything about my new opener. Marco was my installer, did great work and very punctual. Thank you again.

I am extremely satisfied with my new garage door. It replaced the original 1967 door which presented obvious issues. This was no problem for Andrew. He was able to make the door fit perfectly and operate smoothly. Highly recommend.

Best installation crews around!

What a smooth clean installation we received. Our new overhead door operation is great!! The “tech” Larry was extremely cordial, thorough, very efficient in his job. Thanks for employing quality people.

The technician (Larry Staley) arrived promptly and introduced himself professionally and courteously even though my german shepherd was just barking at him. Rather than immediately telling me to put my dog up he took the time to introduce himself to her. I appreciated his efforts to do that. He accessed the job, fully explaining what needed to be done and what he felt it would cost. He began the work and in no time Larry had my garage door working again. By the end of the job Larry and Seana Rose (my german shepherd) were buddies, my garage door was working and he kept the job within the estimate he gave me. I was very pleased with the service I received and would recommend Overhead Door Company. Larry thank you for your excellent service, your positive and friendly attitude, and being a great representative for your company. They should be grateful to have you on their staff.Linda DoggettHigh Point, NC

Customer service was very good. The installer was very professional and did a great job fixing my garage door. I would highly recommend using this company.

Very good and fast service.

Highly recommend! I’m so happy with the quick response to my service request. Jim was filling in in the office but took time to personally come out at late in the day to repair a broken spring so that I would not have to wait until after the long holiday weekend for service. KUDOS! And 10/10 for professionalism & great customer service!

Thanks. Your technician arrived on time and had my garage door working perfectly in a very short time. I was impressed with his professionalism and the quality of his work. Thanks again!

Had Overhead Door come initially to install a new Belt Drive door opener motor months ago. They did an excellent job and motor is super quiet compared to what I used to have. This past weekend I actually had a spring break, original springs from the 1990’s, which caused the door to be to heavy for the closer to work. I called on Monday afternoon for a repair to be setup and they came Tuesday midday in the timeframe they allotted. Larry the technician was awesome and got us all fixed up and the door working again! Thanks!!!

Overhead Door has always proven to be a great company and easy to obtsin service when you need it. My technician, Lando, was great, knowledgeable and competent to make the required repairs. I always call Overhead Door for my garage door needs.

Marco Muniz did a great job. He’s very professional, and also a great person.

Best service around! Affordable and professional! I highly recommend this company.

The technician was awesome. He called to let us know his ETA and was very helpful and friendly. He answered all of my questions and made sure I was satisfied. I would recommend this company! A job well done!

Didnt warranty repair work completed. Same problem occurred and now have to pay to fix same problem.We spoke on the phone earlier and you had my information pulled up then and told me over the phone you didnt warranty the work. So I dont know how you cannot find the ticket. I already paid someone else who apparently is more knowledgeable to fix the issue. So calling you at this point a second time is mute. You have lost our business commercial and residential at this point.

Marcos came out and did a fantastic job! He is very professional and communicated to me all I needed to know! I am very happy with the work performed! Thank you!

Excellent service, knowledgeable technician, great job, very fair pricing. Thanks again, Donald

The ataff was prompt, courteous, friendly, informative, and very knowledgeable and professional! Rating: A+

We purchased our openers in 2018 and they are awesome and very quite. We recently had a spring break(not part of the opener) and called them for service. They were quick, on time and very reasonable. We love their service!!

We have always had great service from this company love them

Great experience. The garage technician was very knowledgeable and courteous. He definitely went above and beyond my expectations. Would recommend.

I had always heard around town Overhead Door was the best...but also expensive. We recently bought a 20 year old townhome with a fussy garage door opener. Their service manager came by to evaluate our problem and their estimate for repairs was 20% below one of their competitors I had spoken with.We set an appointment time, the installer was 10 minutes early, did the repair quickly and efficiently, answered all my questions, and showed me how to operate the new unit. It now works great and is practically silent.My experience with Overhead Door was excellent in every way and a great value for the money I spent. Why would you consider anyone else to service your garage door when you can get the best for less?Ivan SilerGSO NC

One of the best buying experiences I have had in years! “Marco,” the service person was extraordinary. He was a gentle soul that went out of his way to install the new motor perfectly. He made sure the door was in perfect alignment and balance. I have never seen a neater installation of anything in our home. He cleaned up after each segment of the install. When he was through he had everything in his truck in a couple minutes. Obviously he has refined the install to a science. He made sure all the remotes including the one that came in our car was working perfectly. There is nothing about this entire process that I can think of that needs improving.I also know if something comes up Overhead door will be right there to take care of it.Thank you Marco and Overhead door.

They were very kind and professional. They sent Jim to fix our garage door. He is outstanding. There was very little wait time and I would highly recommend purchasing an overhead door!

Had them quote me a price on one 9ft wide garage door install. They told me they would have it installed in 2 weeks and total price would be $2000. I accepted and their salesman came out the next day wanting half the money paid to get started. I paid half down and then waited “2” months and my door finally got installed. 8 weeks compared to 2 weeks is a big difference and all they did was apologize. Not only did it take them 8 weeks to install 1 garage door but after a couple months I noticed water leaking through the bottom of the door during hard rain showers. The weather seal wasn’t compressed all the way down completely across the door and the installer stated you may need a threshold installed. My floor was pretty level by the way. They were going to charge me roughly $85 for labor and materials to glue a rubber piece down. I’ll do it my self for $25. Their customer service sucks and this company cares more about taking your money then customer satisfaction.

Your technician was fabulous.

Quick fix and had everything reprogrammed before he left

Company was very polite and the person installing the door opener was efficient and fast!

The technician was professional and knowledgeable. The doors operated like new after the service call.

Great service and communication from beginning to end. Larry was a pleasure. I trusted his expertise and clarity. He was friendly and humorous. I was very happy with the installation and being able to open the garage door SILENTLY. AAA+!

On time, helpful, knowledgeable, provided full service.

Thank you Overhead Door.Responded quicklyArrived as scheduled.Marco was polite, knowledgeable,patient in teaching me how to operate the door in regular and manual modes.I am appreciative.

One of our garage doors spring broke after many reliable years. We also had an issue with another garage door that we accidentally caused. We got a repair appointment very quickly especially since my car was stranded inside. The service technician was prompt, polite, courteous and definitely knew what he was doing. He explained the situation with both problem doors, replaced the spring and quoted the job of replacing the dented door to be done at a later date. He serviced the other two doors. Marco gets kudos from us for a job well done and not minding my curiosity as to how the spring system works. I highly recommend Marco and Overhead Door Company of Greensboro.Martha Cooley

Simple. Needed a door replaced. Called a few repairs places. Decided to go with Overheard. Made a call and was told someone would call me back. Kathy called back. Came out the next day, on time, friendly, knowledgeable and provided an estimate. We said yes. Set up an appt. Drew the repair guy came. Again, on time, polite, friendly great guy who did an awesome job on our door. Left no mess at all! Went as quietly as he came. If you need a door replaced, with great service, great price, no problems, call Overhead.

Very knowledgeable, and helpful. Good prices.

Your representative, Larry Staley, was very prompt. I appreciated his courtesy, but even more than that, his knowledge of what he needed to do in order to correct the problem with my garage door. This is my second encounter with this company and both times I have been pleased. I would definitely recommend this company to others.

Mother in laws garage door became stuck in the down position with both cars inside. Being a very large single door we couldn’t lift it manually. I called Don for residential service and he had a repairman there in a couple days. They called thirty minutes ahead and he arrived on time. Very clean employee while also wearing a mask for protection during their trying time. We had some broken springs that were replaced with no up sell which I really admire. In about an hour everything was done and at a very fair price. The technician said I put in a couple of screws that were missing which could have lead to another visit. So great service at a fair price what’s not to like about this company?Many ThanksDave Hudson

Wow!! Fantastic work done on the garage door. Larry, your the best. Thank you for a job well done 👍🏻.

Great company and service tech was on time, very personable, and efficient with the installation.

Very nice people, easy to deal with and they do a fantastic job!!! 10/10 recommend.

Your guy was awesome... I was not home but he let me know everything that he did by phone. I would definitely recommend Overhead Door.

Over the years, ODC has taken excellent care of us and are very impressive in their knowledge and wherewithal when it comes to garage doors. Some years back we had recommended them to our friends who are likewise quite satisfied with ODC.

Great service and a very good tech

Very pleased with the level of customer service! Prompt replies. We had two new openers installed. Everything was explained very thoroughly! Jim, the installer, was efficient, friendly and knowledgeable!!! Great experience!

Arrived late. Tech was excellent. Helpful, professional, informative.

The best all around service! When the team was not able to take my call and I left a message my call was retuned quick and professionally. Larry the installer did a great job installing my new garage door motor and assembly, afterwards he walked me through how the new system worked. Thanks Overhead Door Co. GREAT TEAM!!!

They were wonderful. Arrived right on time, repaired everything that needed repairing and were very reasonable! Would definitely recommend them!!

My installer was excellent, quick,nice a d very personal. But the scheduler overbook so he was an hour late,incontinence. Love my new door.

The service we received was great! Our technician was very friendly, knowledgeable and professional!

Larry is the best and very friendly! He was in and out but did a great job😀 Before he left our home I had a good understanding of how to use everything.

Larry was very professional, knowledgeable and friendly. I would not hesitate to recommend Overhead Door anyone.

Jimmy was very friendly and helpful. Helped me to make decision of best product for our family without being pushy. Hard worker.

Excellent communication, service, and installation! Larry was prompt, polite and knowledgeable! I highly recommend Overhead Door Company for your garage door needs. Thanks!

My garage door would not open and close so I called them on a Saturday to see if anyone was available. The receptionist was great. Marco attempted diagnosing the problem over the phone. I talked to Don next and they agreed the board was the problem, which fortunately was covered under the warranty. The labor was very reasonable and the tech showed up exactly on time and fixed my garage in less than 30 minutes.They acted immediately, came out and took care of my problem and I would highly recommend them to anyone. I sale, install and service water treatment systems. I’ve been in the business for the last 20 years and I understand how important the customer relationship is and they earned my businessThanks again

Very professional and efficient. Respected COVID by wearing a mask and quickly serviced our door.

Very pleased with my new Garage Door open! Marco called and arrived when he said he would.Went right to work installing the new system. Very Professional and went over everything with me. Thank you Marco and Overhead Doors!

Had the sales person come to the location. Been over an week and at least three calls/text and still no estimate. He should have just told us they don’t need business. Then we would have never wasted there time or mine trying to get a quote that we never received. I guess we will reach out to another company now to get a price.

Cant thank Mr. Stanley enough for getting our situation resolved professionally and quickly. We have used them on a few occasions and have always had a great experience.

Fast great servicefriendly Peopleask for Andy as technician to come out

Great service, products and pricing. Very pleased.

Technician was on time and fixed the problem in a timely manner.Only criticism was that he didnt use PPE. Would have rated 5 stars if he had used PPE.

Fast, efficient, quality work on a tune up and repair job. Tech was honest and easy to work with.

Outstanding company and service! Great local team who was fast, polite, far more reasonably priced than 5 other companies. I cant say enough about this team, if you use anyone else youre foolish!My door broke out of the blue and within days they had it replaced and with a smile! Same guarantees as companies double thier price!

Thank you Chris ( from Sales ) if I could give you 10 stars I would! A major competitor told me I needed a complete overhaul. Chris from Overhead Door was so completely honest with us and told us our system was completely fine. Thank God, our friend told us to call and get another estimate, literally saving us thousands. We wanted a quieter motor with wifi than the e tech was very nice and professional. Chris made sure the job was done to our satisfaction. He is an exceptional sales person with integrity that will serve Overhead Door well. We will recommend the company to every person we know. The Toledo Family

Overhead doors installed my original garage door in our new home. I needed a door opener and decided to give them a call. My interactions with them was super. They were responsive and offered me several options and price points. They showed up when scheduled and did a nice clean installation. My door opener works well and the belt drive is nearly silent. Id recommmend them to anyone!

Great experience! The technician was friendly, arrived on time, and they honored the quote they gave me 10 months ago.

Prompt and excellent customer service from the time I called them until the time Larry, the technician completed the job!!!

Very quick installation and very friendly.

Tech was very helpful and was on time. Door was repaired quickly and seems to work like new.

They came quickly, provided quality work and charged a fair price. If needed I would not hesitate to call them again.

We have lived in our house for a long time and the first thing we did was to replace our garage doors. We cleaned and painted them routinely but recently noticed a small place at the bottom with some rot. I went to the file and found that the doors were originally replaced on April 29, 1989! The new replacements look great and Lance did a super job! Thanks to Cathy and Don for their help. I wish everyone that I worked with had products that lasted 30 years! Great product and great company = I would recommend them highly!

Very efficient and attentive, even in the midst of the pandemic. The technician always wore a mask.

Pricey! Good selection of new doors, generally a quick response time, but WATCH OUT for repairs - theyre claiming nearly $200 for parts we found online at under $100. DO YOUR HOMEWORK before calling them out.

Excellent service. Friendly, knowledgeable technician.

Great service and Larry was simply amazing!!

Friendly professional service. Immediately fixed the problem and made sure I had no other issues.

Installer went above and beyond the call of duty. Very helpful.

Very knowledgeable, personable technician. Right on time.

I rent and the property management company uses this vendor. It took them 4 weeks to replace my door and another week to come back and replace the sensors that stopped working hours after the door was replaced. When the first technician came out to figure out what the damage was and cut the cable so I would no longer be able to open the door and no one could get it. It was like that for 4 weeks. Its June, people have their lawn mowers in the garage, but hey, maybe Im being dramatic. When I called in and requested they come back quickly after the sensors stopped working because it had already been a month since it was broken, I was told by the lady Mam, its impossible for it to be broken for a month because we just fixed it yesterday. I had to make multiple calls to them and because they wouldnt return my voicemails. I say all that to say this, if it takes 5 weeks to fix a door for a company that you know they get repeat business from, I can only imagine how long it would take for them to fix an individuals door. Who knows how long it wouldve been if I had not been annoying the life out of them. If you want 6-8? maybe longer weeks before you get your garage door repaired, go with them. They actually do great work and the technicians are very nice. Whoever I spoke with on the phone was rude but maybe she was having a bad day. Honestly, I wouldnt have left a bad review if they ever apologized. It was like dealing with the DMV. Maybe the owner can read this and learn from it.

Dont really know too much about. It I went in for a torsion spring. In and out. Good experience

Terrible customer service. The tech came out and charged 85 dollars for a half hour worth of work, which is fine. The door worked for 2 days and broke again. The tech happened to be at a neighbors so pulled him aside and he told me we needed a new motor and he couldnt do it so call someone else. I called the office and spoke to Don. He was rude before I even told him what I was calling about. I told him what happened and his response was well it worked for 2 days seriously, thats the kind of pride you take in your work? 2 days and you are satisfied? I wish I could put into words how rude and unprofessional he was. As a manager it shows why his techs dont take pride in their work. Please dont give them your money or buisness. We paid 85 dollars and got a broken garage door.Update: A different manager called me today and bombarded me with insults over this review and said I should take it down!! Seriously RUN away from this company fast!!

They are attentive and responsive and I am grateful

Jimmy was on time and took care of our issue straight away. Thx Jimmy!

Made my garage door spring in 5 minutes and I was on my way