Mike and Jonah were professional and efficient. Appreciated Mikes recommendation of monthly maintenance fee that automatically covers, replacement halo light, filters, air purifier pads. I dont have to remember.

Mike is amazing. He is so friendly and professional. He doesnt mind our pets and even talks to them. He breaks things down to us in simple terms. We really appreciate and enjoy his service.

Ive used Masters twice now, and liked them so much I signed up for their twice yearly maintenance check. Both times, theyve been helpful and informative. Theyve explained the issues and guided my through the repair options before completing the work quickly and competently. I would recommend using them.

Levi, did a great job fixing our water heater! He was very responsive and worked with manufacturer to get the parts next day. We were only without hot water for a few days. Best of all, it was all under warranty! No cost!

Similar experience as a few others. After the VanValer / Masters merge or whatever happened there, service has been garbage. Called for a freezing air conditioner which was over a week before they could be out. Then they called 2 days before the visit and cancelled it, moving it out almost a week. They show up on the rescheduled day for a service visit with a $79 fee and didnt address the low refrigerant. Then provided several options of cost ranging from $800 to $400 (with a service agreement) to refill a system that they fixed before and therefore should not be leaking. They seem to like to come out every year or two to fix things. Since they now understood we dont have a working unit (as stated in the first phone call to them) we get priority scheduling, whatever that means. Ill guess Ill just have to miss out on priority scheduling.

Mike Thomas was the best service technician we have had he was absolutely amazing Mike will be our service tech from now on thank you Master heating and cooling wow what great service

Levi arrived on time and quickly diagnosed and corrected the problem with our furnace. During system start up, he noticed a vibration. In checking it out, he found some loose sound insulation that had fallen into the fan impeller. There was a small amount he couldnt reach, so he recommended that he come back and remove and thoroughly clean the fan unit.He was very knowledgeable and in response to my questions, explained several options for my HVAC system.Would highly recommend Levi.

Service tech was very knowledgeable and efficient.

On time, professional and great to work with. Thanks Blake!

Blake did fantastic, have used this company several times now and always recommend them.

Blake Rogers came and services my AC unit. He clearly explained the state of my unit and my options. As with all technology, you can keep the machine running but there are downstream consequences. He explained those to me in a logical manner. I appreciate his professionalism and discipline to his craft.

Mike Thomas is a top pro and totally trustworthy. David Mize has been great to work with for many years. Donna is always attentive and helpful. I totally recommend Masters Heating and Cooling. They are fair, honest and professional.

I’m satisfied

Awesome service. Thank you Blake!!

Great service call at my house. Mike was our technician. He called ahead of the appointment, was very informative on some maintenance items for me to do as a home owner between my annual service cleanings. Mike is very knowledgeable and friendy also. He took plenty of time to make sure I was informed and comfortable with our system and set up. I own a business and guys like Mike are exactly what I hope to offer my customers experience. Thanks and great job!

Blake has been out to do maintence on our hvac system several times. He always does a great job and lets me know of anything that is wrong or could go wrong with the system

By far the best htg, cooling & plumbing company of 4 companies Ive ever used for services. The owner Dave is hands-on & installs himself. He installed my furnace/HP himself in the cold of Jan. Their prices are typically lower than others. They saved my daughter $1.2k on a tankless water heater over other estimates. Highly recommend this company. Technician Blake was helpful answering my questions in detail while performing routine service. Gave me new info on UV light to clean my air & will definitely look into this.

Levi was very knowledgeable and informative.I would highly recommend him🙂

Dennis always does a great job! Professional and always on time.

My first experience with them was great. I had them out to do a furnace tune-up. They arrived on time, were very professional, and cleaned up well afterwards. I will likely not be calling them again due to the most recent experience where I called due to my blower motor making noise so I was pricing out options for replacing just the motor or the whole unit. In order to get a quote they came out which came with a $79 service charge. Be very careful when getting second option from them on pricing as it may not be included in their free estimates as noted on their website.

Job well done. They are the best.

They installed a humidifier and they did an excellent job

Michael was knowledgeable and very courteous and pleasant. Did a great job and how the problem arose and what he did to fix it. A real asset to the company

Threw a ton of money at them. will not use again, very unhappy at the use car sales type of business presented. They will reply with nonsense about presenting fair options blah blah blah

We had a non-emergency call but they got to us same day. Techs know their stuff.

Thank you Mike of Masters Heating and Cooling! Thank you for the time you spent at my home, providing education and demonstration! The education, support, and patience you provided me and the time you spent answering my many, many questions - was invaluable. You ensured that I understood the information you provided and patiently explained and demonstrated the process of HVAC - both inside and outside of my home. Thank you again!!! You and Masters will be my first call for any concerns re: HVAC in the future! Linda Graves

There drivers are reckless and to make matters worse is when you call to complain the lady didnt even right down the info to even have a talk with him. That could have been my kids life ! But us as humans we lack that.... truck # 013 and license plate # TK148NPN...

They fixed our air conditioner the same day we called them. We are happy customers.

David took care of the problem, in a very professional way.