I was looking for a Bronco Sport, called up Speedway Ford to see if they had any in inventory. Traci answered the phone and told me they just git in three the night before. So we took a ride. Yes it was out of the way for us, but it was worth it. The staff was great. We were able to work something out and drive off in a new Big Bend edition. Traci took the time went over all of the bells and whistles. The management staff was nice and friendly. Never did we feel talked down to as some other dealerships might do. Granted the inventory was slim, but thankfully we got what we wanted. The inventory being slim is due to a chip shortage. I hope you guys visit them. I had such a great experience i am transferring my Bronco order to Speedway Ford, even though there is a ford dealer only five minutes down the street from where i live.

Mr Keith is a good dude he work with me and got me together for my birthday awesome dude great spirit ✌🏿😎🔥

We had an incredible experience! Tracey was absolutely wonderful. We were there for a long time due to issues out of our control BUT we never felt rushed. We actually didn’t even realize we were there so long due to the service, friendly staff and the help we received to get our truck! Tracey went above & beyond anything we’ve ever experienced. PS: Tracey has the COLDEST spot in the whole place and it was perfect for the hot day! Thank you all for your patience in this process & we absolutely will return in the future and send many others your way!

Service was good but they didn’t warranty turbo. Used idol hours to get out of a mileage warranty. Will was service contact he did a good job.

My sunroof issues have been resolved with this dealership. The general manager, Mr. Bowman and his service manager, Phil, became involved and resolved the immediate problem. I appreciate their involvement and when parts for repair become available again we can revisit the final repairs. I believe many phone calls and time could have been saved had the service advisor stepped in and communicated better on the initial visit. Lesson learned,,advocate for yourself!

Trust me, I have purchased many cars in my life. This was my 7th new ford purchase from a dealer. My sales representative Tracy was the best. She was not pushy at all and had no issue showing me multiple vehicles. She knows her ford vehicles!! I came with my own financing and never once was pushed to use theirs or to add a bunch of extras. This will be my first stop for my new Bronco!!!

I have been getting my 2009 Ford Escape serviced for 4 or 5 years at Speedway and have never had any problems, good service. Ive had my eye on the Ford Bronco and decided to test drive one last week. I knew i needed to have this vehicle and Tracey Cagle was AWESOME!! She was helpful, respectful, friendly and not once did i feel like someone was trying to take advantage of me or sell me something i didnt need.The whole experience was great at Speedway and I am now driving a Ford Bronco :-)Thank you Tracey and thank you Speedway Ford!!

Very helpful and willing to negotiate a deal that convinced me to make a four hour drive for a review of the vehicle. No pressure to make the sale right then and there. I was able to make a decision overnight and complete the transaction the next morning. A great pleasure working with Tracey Cagle.

I had my 2020 F150 in for service and recall of my backup camera. My service experience was top notch. My service advisor Daniel was professional and courteous. All my service was done to my satisfaction.My salesperson, Tracey even had my truck washed and detailed when I arrived.I had a very pleasant experience and I couldnt be more pleased. I would not hesitate to use them again.

Very unsatisfied with service. I called beforehand and scheduled an appoint for my vehicle to be serviced for a day later that week. My car is not able to be driven so I had to get it towed there. I asked if I could drop it off early and was told I could. I got there to leave it with them and the man at the desk tells me it would be weeks to a month before they could look at it! Why would you not inform me of that beforehand? What was the purpose of scheduling an appointment? I wasted my time and money on towing.

Great staff... very professional. Ask for Tracy.. Mark.. Kenny or Yonathon. They will get you in your choice vehicle.

Parts department is great! employees are helpful and friendly

Fast, friendly, and a comfortable place to wait while they change the oil and rotate tires.

Derek is the used car manager and hes a straight shooter. We didnt choose to buy any of the vehicles they had there although they had some nice ones. Instead, he bought my car. They need used vehicles so if you have one to sell, drop by and see if you can agree on a price both of you are happy with.

Very informative. Great sales opportunities.

My buddy Keith works there,go see him for your Next Truck, have u driven one lately..

I called 2 weeks ago about a leak in our Ford Explorer. I need a rental and they dont have them. Then I was told by the service department that it would be over a week beforr they could even look at it.Honestly felt like they didnt want my business.Thats ok, I took it to Legacy Ford as they told me to bring it right in.There is an Enterprise rental right across the street.

Mark, our sales person, was nice and very informative to all the vehicles I asked about. Not high pressure but very attentive to our needs. Great job. Ask for Mark when you go.Thank you,Terrell

Getting my van serviced... Staff is great. Took me in without an appointment.. Nice waiting area

The service department is inefficient, very slow and lacks quality of the services. I’ve had to make several unnecessary trips for warranty and services that were not performed or performed properly. The issues range from my tires not being properly inflated, to warranty issues not be repaired properly, to failure to order the correct parts, to appointment times being meaningless to waiting hours to days for services not provided or performed properly. I suspect the issues are a combination with the poor appointment schedules (which are useless), techs, staffing, managers and the service dept. I’ve been to other dealerships that will have a long wait for oil change but 3-4 hours is too long. This is my 4th Ford Vehicle and it is headache with all of the recalls, warranty issues and poor service. I do not think a customer should have to plan an entire day to get minor repairs or warranty repairs or service a car. It’s egregious to waste a customers time without regard repeatedly. The industry as a whole (car dealership service) needs to reconsider the way they are conducting business. Most people do not have the luxury to miss work or be without their vehicle for hours or days because of minor repairs or service to a vehicle.

Tony and his parts staff are great. Prices are really good, for a smaller dealership he keeps a good selection of inventory and their delivery is spot on.

My sales experience was wonderful. Very clean and thoroughly checked vehicle. Tracey, my sales agent was wonderful and caring to my needs. Finance was very attentive and informative also. Thanks Antonio Good place to do business.

I apologize I was half out of it had take some medication for my back I thought I gave more stars than I did the young man at the counter was very helpful and polite

Its always a great experience when you can send a woman (my wife) to a dealership by herself and she doesnt get taken advantage of. The whole staff was great and if you need a vehicle, go to Speedway Ford and ask for Yonathan. If hes not available, any of them will assist you and make your experience great.

This dealerships parts department definitely gets 2 👍👍! Very friendly, helpful & willing to go the extra mile to get you the right parts. Military discounts for active duty & veterans.

I’ve been coming here to service my truck for a year. I have no complaints. I actually drive further out to come here instead of going to the Ford that’s 10 minutes from my house. The customer service is excellent. My service advisor is Brandon and he always takes care of me. I recently brought my Raptor and was in and out in an hour. Thanks Speedway Ford!!

Service was great, the people were friendly and they made me aware of a issue that was unknown to me at the time, time was a little longer than expected, but they worked hard to get me back on the road

Once again Speedway Ford gave me great service. Had a few recalls done and a clunky transmission checked out. Sales manager Walter Wolf was kind enough to get me a loaner and Heath at the service desk kept me informed in a timely manor on the status of my truck. When I picked up my truck they had washed it and were able to re flash the transmission with an update which solved the clunky shifting. Thanks Speedway Ford.

Excellent service from Renee. She made sure I was taken care of.

Tim did a great job building the f-150 me and my wife wanted. Tim was very thorough with all the options I wanted and I never felt pressured the whole time. A+++

My sales person Tracey was awesome, I am now a proud owner of Cadillac Escalade, she took the time and made me feel very comfortable doing the entire process. Speedway Ford you are fortunate to have her. Thank you, Thank you, Thank you Tracey

Always great service.

Great experience buying my Mustang GT at Speedway Ford. Great price with no pressure sell! You cant go wrong purchasing your next car or truck at Speedway!

Second time buying a new car, first time using Speedway Ford. I had an excellent experience with them. Tracy reached out to me when I inquired about a car. When I got to the dealership I was greeted by her. She was very knowledgeable about the vehicles I was interested in. Hands down the best! I would recommend Speedway Ford.

Customer service excellent! The wait was kinda long unfortunately, but understandable. I will continue to have my vehicle serviced there.

Excellent customer service in the service department! Phil the Service Department Manager took great care of me.

We had an excellent experience at Speedway Ford. Our salesperson was Julie Kline and she was awesome in assisting me and my husband with the purchase of our new car. All the staff were really friendly and helpful. I would truly recommend Speedway Ford to anyone looking for their next car.

Great customer service and variety of vehicles. Check them out.

Renee Poplin was fantastic to work with at Speedway Ford. She was friendly, knowledgeable and extremely helpful. She gave us options to discuss and allowed my husband and I as much time as we needed to make the best decision for our family. The truck we wanted was not available on the lot at Speedway Ford so the Sales Manager sent an employee to South Carolina to pick up the truck without even a verbal commitment from us. Our experience with Speedway Ford was beyond phenomenal and we will definitely choose them for any future Ford vehicle purchases.

Had my truck serviced twice there. They didnt try and sell me services I didnt need. Good guys seem honest. Would of given them 5 stars but the place seems old and run down like everything in Griffin I guess.

I had an appointment to get oil change and tires rotated at 2:30 P.M. It took almost two and half hours for service. I left at 4:50. I realize things are different with the pandemic. Having an appointment I thought maybe an hour. No apology for the long wait.

Daniel Adams, in service, went beyond the call of duty to get my truck squared away. He was attentive to my issue and investigated. But, it didnt stop there. Daniel even contacted corporate, on my behalf. Once he submitted all of his findings to them, Ford agreed to repair my vehicle, at ZERO cost to me, and yes, the part was out of warranty. Finally, Daniel communicated with me via phone, thoughout the entire process, and if you know how busy their service department is, then you know why this is impressive. Wish I could give 10 stars.

Lewis Minter, my sales rep, listened to what I needed and made it happen!I got the exact body I wanted appointed exactly how I needed it. I never left my office and had the truck delivered 900 miles away. Fair price for the convenience and will do it again!

I called the shop to see if they could get on my truck right away because I didn’t have another way of going and they said yes bring it on in. Now I’ve sat for 2 whole days and my truck isn’t fixed and it’s only because the service dept lacks customer service skills and speed. I still have no way of going and the don’t offer courtesy vehicles.

I love this dealership. Rusty runs a great place. Service department is great. Always takes care of me in a timely manner. I would not have my car serviced elsewhere. It is good to have someone you can trust.

A nice place but there place is very slow

Update: I saw the reply below and did as it said. I was transferred to the same manager who refused to help before and got no where. Wish I could give zero stars.Speedway Ford refused to properly address an ongoing issue caused by the failure of a recalled part in my Mercury Mariner. First, the excuse was it wasnt failing while I was there so they could only reprogram it. The next two visits were the same excuse but they refused to give me a loaner car so that I could leave my car to be checked out and repaired. They claimed to put me on a loaner waitlist and that they would call me when they had one. Eleven months later, the same part (the steering column) failed WHILE DRIVING and left me stranded. When I called and spoke with Phil, he gave me the same excuse as before and insisted there were no cars I could borrow even if I paid for the repairs. The part was recalled. Ford knows it was an issue. They chose not to fix it and blamed it on Fords policies. Either way, I would never shop here nor will I ever purchase a Ford again.

Very helpful

Too much time on the final details of the car like washing the car the overal is good

Great customer service checking car in.

Speedway Ford emergency ordered a part for my F-150 so they could repair it the next day. Highly recommend these guys! Ask for Phil - he will take care of everything you need.

NEVER, EVER allow Speedway Ford to work on your vehicle. Theyve had our truck for almost 2 weeks and theyre still not finished with it. It has been a nightmare and well never deal with them again. They lack the ability to communicate with their customers.Update: 2/8/2020 I appreciate Rusty Bowman, general manager, for working with us on correcting this problem. He has assured us that everything will be taken care of. Thank you, Mr. Bowman.

Just stopped to order some parts. No problems.

Shame on FORD for not covering the cost or issuing a recall for the window pillars flying off of Ford Explorers while driving. Ford is well aware this is a safety issue and is doing absolutely nothing about it. Not only that but the repair is at least $500 per side!!! People do not spend the amount of money they do for for a new/newer vehicle to have to turn around and spend money on repairs for obvious flaws you fail to address! Where is your integrity? I plan to make this well known and will never suggest a Ford to anyone I know!!

Service dept always courteous, timely & efficient

Extremely friendly, service oriented.

I took my 2017 ford focus hear because it shut downs sometimes while im driving and i have to wait an hour for it to start back up. I paid for it to b fixed. Picked the car up and the next day the same thing occurred. I called the dealership and they told me to bring it back in. I did and my car sat there for 2 weeks i called several time to be given different reason why no-one had called me or why my car wasnt diagnosed properly first or again. I finally just went to pick up my car. The guy wanted to charge me 100 for a diagnosis but it hadnt been done. Then after he saw i was making an issue about it he brought my car out from the back and said dont worry about it. This dealership is the worst and to think i thought i would get better service from the dealership. Needless to say i tried to go trade the car in but its only worth 3500 and my payoff is double that. So im stuck with a car i paid to get fixed but still shuts down.

Wish you provided shuttle service to the Waffle House. Another option would be for Granny (at Waffle House) to open a Waffle House branch in the Speedway Ford.show room. Great Idea, right?Yall do good. Thanks !!!

People were great, Ford no longer has parts for my 1999 vehicle. Maybe its best to check part availability before purchasing a Ford.

Got there before they opened, 2nd car in line and it took over 3 hrs to get a simple oil Chang. Unacceptable!

Outstanding place to buy a vehicle. My first buying experience with them and Ill be back in the future.

I received a great deal and was able to do everything online due to being out of state! Thanks Walter and Yonathan!

Probably not be able to get a vehicle there

Bought my Ford Expedition at Speedway in 2017. It has been a great vehicle...I take it there regularly to get my oil changed and just bought new tires from Speedway. You wont find a more courteous, honest and friendly dealership.

Service department doesnt return calls

My purchase of a 2013 Lincoln Navigator at Speedway Ford was painless. Everyone was very helpful and responded to my requests promptly. One of my best buying experiences ever. By the way, I love the automobile.Dick Kornewald

Took my truck to Speedway Ford because it suddenly just stopped while driving one evening. I had to get truck towed to them, when I went back to pick it up I had to get it towed out of there. Giving them another chance I towed my truck up there again. It drove out but only for about 45 minutes and it was down again. Their answer when I called from the side of the road was to tow it yet another time to them. I decided against that since I had already paid them several hundred dollars to fix my FORD TRUCK, which they are FORD, so you would think they would be able to fix it the first two times there. After paying them and the tow Bills I was out of pocket too much for no results. My truck was finally repaired by a unemployed mechanic in 45 minutes and for $5.59. It was just a fuse. This place I would not ever take anything to be repaired to, especially a Ford truck.......So I have been back to Spalding Ford to talk with them because they want their customers to be happy....what a joke. Too busy to locate the man to talk to me. I have left my number and no response. They still on my worst list in all respects now.

I was looking for a used car for a friend. Speedway Ford did not have what I was looking for but one of their sales people volunteered to help me find one. I was pleasantly surprised when I received a phone call later the same day telling me one had been located less than an hour away. Above and beyond good service.

I brought my Ford Explorer to Speedway Ford for a recall on rear toe link. There where no issues with the vehicle. When I was checking in the service person checked for any other recalls and stated there was an HVAC item that reflashes the climate control with no charge. I said yes. A couple hours later I was called and could pick up the auto. Once the car was warm it became obvious the HVAC system did not operate properly. I notified the service person. He took it back to the shop. He then stated he would produce an estimate for the required repairs. I brought the car in with no issues. I left with a broken HVAC system they wanted me to pay for.

Speedway Ford always gives excellent service. I always feel like I am a very valued customer from them. Best Dealership/ service department around.

They where very nice and really good at getting my things I need

Excellent experience, my wife and I each purchased a vehicle from Speedway in the last few weeks. Much thanks to Yonathan an Derrick for all your patience and assistance! We highly recommend them to anyone looking for a vehicle.

I was a little surprised that all fluid levels were not checked. I fully expected to see the windshield washer fluid topped off. Not being petty, just use to this happening in the past.

Very helpful 👍

I had a great experience when I took my vehicle in for a recall notice. From the service writer to all other employees, all were very eager to help. Great experience.

Called about a IDM everything was good until it came time to pay for it 2 days later, dealership was dragging their feet. Then tells me someone called about it and the other lied and said they needed it in the shop. Never again.

Great service and awesome staff! Everyone was very helpful and friendly. I would definitely use them again!

Great experience at this dealership! Joey Roddy was very helpful explaining and setting up all the new features on the car. Keith Messer was fantastic to deal with as well. They made the purchase process so pleasurable! Will definitely be back again!

Only went in for an oil change, just knew I would have time to catch up on some work and by the time my computer booted and I get started, Walt was sticking his head in the door saying youre ready, but you can stay as long as you like.I Love it! More time to spend with the family :)

They are very nice there

Walt and Yonathan really won my business for years to come after today. They both were professional, honest, and understanding. They went the extra mile for me and I do truly appreciate it.... Thank you so very much.Highly recommended!

Phil in the service department is an awesome guy. He takes care of his customers

I bought my F250 from Joey at Speedway Ford and for the past 2 years have done all my service and oil change with them. Service team and Phil are great people and take care of every need. Great dealership that takes care of their customers.

Attempted to contact Richard Distel multiple times about picking up a company truck. First few attempts were through email with no response. Second we attempted to call and was sent to voicemail. Finally, we showed up and the commercial side had no one in it. It was a ghost town. We found Richard in his office with his legs propped up. He greeted us and promptly got up and told us he would be right back. 10 minutes later he returns from the bathroom. Mind you the truck was supposed to be delivered two days ago and we couldn’t get him on the phone to confirm anything. Needless to say we will NEVER be doing business with this location again.

They are good to me. Do good work. Brought my last car right to the door at home.As was unable to pick it up. Good service in timely fashion. If they dont have it they go an ger it.Thank you for buying Fords.

I had the very best car buying experience ever. Walter Wolfe my salesman, Antonio Miller who handled the financing/paperwork, Keith the manager, and Walt Bonds in maintenance all made me feel like a very valued customer. As a gal who is not as car/ financing savy as I should be, these men patiently explained everything to me.This kind of honesty, attention to detail, and kindness is why I highly recommend buying your next vehicle with Speedway Ford Griffin Ga.

I recently made a purchase of a vehicle and was quite impressed with the whole experience. The salemans name was Joey Roddy who definitely made the transaction a pleasant experience. He was friendly and knowledgeable about the vehicle and the features that it offered. He made us feel welcomed and not harassed. We have since had to contact him on two other occasions with some questions and both times I did not feel like he was too busy or we were not important. I would highly recommend this salesman to my friends and family in the future. Thanks again Mr. Roddy for making car buying a pleasant experience!!!!!!!1

The service is always great, we had got an oil change about a month ago, dont know what happened to the wheel locks, when we told them they offered to not only replace the ones that were missing but all 4. Very pleased

Jimmy Creath and Joey Roddy are the best!!! We purchased the Ford Fusion and love it! We received excellent service from both Jimmy and Joey. They new all the detail and walked us though a fast sign up process. I recommend Speedway Ford to everyone who is looking for any type of vehicle. It was a wonderful and pleasant experience for us and we will definitely return for all of our future vehicles.

Could not ask for any better experience! I had to take my car in for a recall and Speedway Ford took care of everything! Thank you all! Great staff!

I recently took my Lincoln to Speedway Ford for servicing. Since I am a widow and know very little, if anything, about what keeps a car going, I know that when I take my car to Speedway Ford, its in good hands! Phil Nestlhut, the service manager, took my car in, had it serviced, checked the tires and rotated them, checked everything that needed to be checked to keep my car running and safe and had it all completed in a short time. (They discovered that it needed a new battery and installed one.) i have always been pleased with the care my car receives at Speedway Ford!

DO NOT buy a used car from this dealership without first having it inspected by a mechanic that is not affiliated with them. My car has needed service 4 times in just 2 months since purchase and, of course, none of the repairs are covered by the expensive extended service warranty that they swindled us into buying. I am looking into legal action or at least reporting them to the BBB so that no one else will be blind-sided like we were. It is unfortunate that this dealership is allowed to carry the Ford name - the salesman here cant be trusted!!

Great friendly people with great knowledge of their product. Service department was great. Got me in on my appointment and out in a flash. Highly recommend.

Excellent service today for an oil change. The wait time was closed to the time stated.

Great folks and in stock options for vehicles. Have not seen a V8 6 speed convertible stang yet....hint hint

Will and his team did a good job on replacing the engine in our 2013 Ford F-650. We were pleased to find out that Fords extended powertrain warranty took care of most of the cost of the repair.

My service rep is Walter Bonds. He is professional, polite and ensures the work that is done is correctly. It is always a pleasure to deal with him. Speedways maintenance service has always been excellent.

I shopped all around Atlanta with dealerships telling me what I wanted was not reasonable with the amount I wanted to pay. Daniel and the finance department were able to get me in the truck I wanted without the run around. I love my new F-150. Thanks Speedway Ford.

Great service! Ask for Heath in the service department, he took care of my wife and I and seemed to care about us even though we were there for a TSB.

Speedway Ford service is always top notch---quick,thorough,and competent. Thanks to all of you for making car maintenance and repairs a pleasure rather than a dreaded task. You are the BEST!!!!