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Oberweis Ice Cream and Dairy Store
5572 Grand Ave Suite 1, Gurnee, IL 60031, United States
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Oberweis Ice Cream and Dairy Store
Comments
Ro
Review №1

Good turtle sundae but not great. I think Culvers is about as good and costs less. Drive thru took forever, girl doesn’t take money while also taking orders like most places. Ignore the intolerant review from Magoo

Co
Review №2

Rich and delicious ice cream and milk. Moderately clean bathroom.

Sc
Review №3

Smiling and competent personnel and the usual fabulous Oberweis ice cream. They even thought of filling two bags with ice so I could bring some ice cream the long drive home. Great job ladies!

De
Review №4

Dont know about the rest of the state or country but in the Chicago area, Oberweis is the undisputed emperor of ice cream.When Im in the mood for some superior quality ice cream, this has always been my go-to place. Im well aware that a lot of people say theyre expensive and indeed they are but youre paying for some of the finest quality ice cream available out there.Venue is always kept super clean, customer service is always top notch and their ice cream is to die for. I commonly refer Oberweis as the Ferrari of ice cream and it sort of is.The finest ice cream in the area is a less than 15 minute drive south west from the house. Upscale and a real treat, my kids are well worth it for a visit from time to time.

An
Review №5

No fault of their own...but parking is a real pain! Their pickup parking was full and not from Oberweis customers! Again..not their fault. Ice cream was great though! They do a great business...maybe time for a larger store with more parking?

Na
Review №6

Ice cream was really delicious! It was my first time eating there and I was most definitely not disappointed! I love their chocolate milk so I had been anticipating my trip there, today I got to fulfill that desire with the Chocolate lovers dream. It was most definitely a dream come true overall.

Ma
Review №7

The afogatto is the best thing ever!

As
Review №8

The Oberweis experience is above and beyond other ice cream places. Great products and wonderful service. Although pretty expensive... But definitely worth it to treat yourself there once in a while.

Ga
Review №9

Really liked the true milk flavor in the ice creams. A place to hangout with family.. Especially with kids..

Su
Review №10

I came to this place last week and ordered this delicious ice cream I had never had before and it turned my taste on. I recommend this place so much. The milk inside the ice cream got this taste that wants you to eat more of this. I came in when I went to six flags and this was the spot to come for a refresher yum. You earned it. Please offer a deal or coupon

Ad
Review №11

Good experience. The smell off freshly made waffle cones is nice. Made in house whip cream was amazing. Nice place for some fresh made ice cream.

Aa
Review №12

Something for everyone. The espresso ice cream was awesome!

Ch
Review №13

If there is a line it moves quickly. We were served right away. Kids enjoyed their ice cream

Li
Review №14

1st time great service and good tasting ice cream. Was worth the drive from Wisconsin.

Da
Review №15

Terrible customer service. Very rude false advertising. I do not recommend.

Ev
Review №16

I ordered a large chocolate malt..paid 9 dollars for it and it was like drinking chocolate milk..didnt think I got the cookie thing they put I. It cuz it had sunk to the bottom

Bf
Review №17

Far and above the vast majority of other places in the area.

Jo
Review №18

🤠🤗👍Tasty Fountain creations! The prices were a little on the high side but worth it. Their tables are set up for chess so while we were eating our dessert my wife of 37 years💝 and I played our first game of chess in 25 years, she beat me, LOL! The Young Folks working there are very polite and there are many interesting customers that will interact with you if you so desire. A lot of characters and I cant say anything bad about any of them.✔️✔️✔️✔️✔️

Mr
Review №19

Oberweis - Mmmmm their ice cream is sooo very good! But the company owner is an ACTIVE Republican and because of that, were his ice cream not so very good, I would not visit. Usually, I go out of my way to NOT support company owners who by affiliation or ideology, condone THE BIG LIE.

Mo
Review №20

Oberweis is a fancy place for my family, if we go there it is for the best reasons.Its ice cream just screams delicious, and happiness.I definitely recommend this place.

Sn
Review №21

Tried Lava cake and Turtle Candy. It tasted Amazing.

Wi
Review №22

Seems expensive to me for what you get, but the place is clean and well maintained. Ice cream is good.

Jo
Review №23

Staff handled the long line quickly and served some great ice cream!

Mu
Review №24

Good place with very nice staff. Love their ice cream. I have tried different flavors. Never been disappointed. Buy three get one free deal has been there for the longest time and makes for a good deal.

Sa
Review №25

Love the coconut almond, Expresso, chocolate peanut butter

Be
Review №26

Our granddaughters loved this place--and grandpa loved teasing them & trying to steal their ice cream!

Em
Review №27

Hands down BEST homemade ice cream in town! From homemade ice cream, sundaes, malts, milk, and more! Love it!

Ka
Review №28

Coconut almond chocolate was surprisingly delicious and turtle candy was just as good! Very nice associates!

Ca
Review №29

Fantastic. Very accommodating, polite staff. Really really tasty ice cream!

ra
Review №30

Had an amazing experience took my 2 yr old and the girl at the counter was lovely she asked him what flavor if he wanted a balloon and treated him like a customer 😀 very happy will remember to go there

De
Review №31

Cool place to hangout post dinners. Ice cream and desserts are a delight.

Ai
Review №32

The place smells sooo good, its like a buttery smell, I cant explain but its delicious

lu
Review №33

Really good ice cream

Su
Review №34

Love their ice cream but hate the length of time the drive thru takes.

Ar
Review №35

Great chocolate shakes make sure you get the chocolate ice cream chocolate syrup amazing much love😊🤙❤

Yu
Review №36

BEWARE: Do not order from or go to this Oberweis. They didnt send items for 2 online orders and charged us for it without giving any refund. They promised to give us our order if we came in person. When we went there, the guy behind the counter was extremely rude - he accused us of trying to get free ice cream and just walked away to the backroom leaving us waiting for a long time and never returned. No one else came to help us - no manager even. It is truly the worst experience ever. There are better places for ice cream who actually care about the customer and dont cheat you when you order from them. If I could give Zero starts I would. Enter at your peril!!

Jo
Review №37

My girlfriend didn’t even buy me any of the ice cream here, so I have no idea how it tastes. Therefore gonna have to say my experience was sub par. Do better next time!

An
Review №38

We come from Wisconsin to get ice cream here. Its not the best in the world but definitely top 5%

Je
Review №39

This place is great. We love their ice cream and milk. We loved it so much we decided to get it delivered to our house! Yum!

Le
Review №40

Ordered a Banana Royal, asked for no chocolate and to substitute with strawberry. Got home, opened it up: Full of chocolate, totally inedible. If you dont want to make a substitution, just let me know and Ill order something else. Waste of time and money... Ill stick to Dairy Queen.

Ye
Review №41

When you come into the shop it smells delicious. The ice cream is so smooth & milky so of course the milkshakes & ice cream cakes are delicious too. They also have a few other things aside from ice cream & I’m pretty sure they are great too.

Ru
Review №42

Apparently their POS system adds extra charges to your order. I asked the manager a question about the charges and she appeared to have an attitude. I understand it wasnt her fault but she represents a company and she works in service some accountability or an answer to my question at the very least wouldve been appreciated neither happened.12/28/20Thanks for replying Jessica I just sent you an email and I am looking forward to your response.

Vi
Review №43

We had the Black Raspberry Chocolate Chunk....WOW what a combination of flavors. My new favorite flavor. Next time were in the area we will have to stop in at Oberweise. Maybe Ill get 2 scoops instead of 1.

d
Review №44

Over rated & over priced. Came here cause all the other ice cream places were closed. We placed our order and waited and waited, seem a few people coming in after us and they seem to have gotten their order before us then we finally we up to the counter and asked and yeah, our order seem to have gotten overlooked, ticket got lost or something who knows. So 45 minutes after we placed the order we finally manage to get served.Probably wont be returning any time soon or at all.

Jo
Review №45

Good ice cream, nice environment. Only reason Im not rating it 5 stars is the cost. Definitely one of the most expensive ice cream eateries out there.

Di
Review №46

Sub par quality. I think I ordered the white chocolate & raspberry flavor; One scoop in a waffle cone for $7.

Ro
Review №47

Best ice cream I have had in years.

Ja
Review №48

Great selection. Excellent service.

GO
Review №49

Birthday cake ice cream makes you wet!

Pa
Review №50

Great shakes.

di
Review №51

Always the best. No one makes chocolate milk like Oberweis!!

Co
Review №52

The wife loves it so I guess I love it!

Ma
Review №53

Great service, safety precautions handled great.

ja
Review №54

Got a Turtle pie/cake. Its the best thing in the world. Honestly the flavor is unbeatable. Had a very clean establishment too! Covid-19 safe!

Ju
Review №55

Delicious ice cream! None of the flavors I’ve tried have disappointed

se
Review №56

8 staffs, 2 team leads and 2 managers..... takes so much of time to provide the Mobile order pickup.... even no others in the line .....

Ch
Review №57

This ice cream is off the charts! Quick, friendly service too!

Ju
Review №58

Prices are very premium yet you can taste the difference in the quality of the ice cream they serve. The chocolate cake shake is better than that of Portillos!

Jo
Review №59

Cant go wrong with a shake, you really pay for what you get.

Ra
Review №60

Delicious ice cream and unique flavors.

De
Review №61

Its nice to have real ice cream. I dont think I can ever go back.THANK YOU OBERWEIS for taking me back to my childhood

Ar
Review №62

Halaal Ice cream options available for those interested.

Mi
Review №63

They have the apple pies from spongebob the bomb apple pies the pirates were selling and they happen to be the best pie made from a store ever. If you vist please do buy one you will not regret it.

da
Review №64

Fast relaiable service! They treat you like family! Exquiset ice cream for the family!

Ji
Review №65

Never have been ask if I want to add a tip at a drive thru. Dont get me wrong, Im not cheap and I do tip when provided a service such table service. But at a drive thru handing me out a shake and a ice cream cone does not warrant a tip, and I was rather annoyed that the employee would actually ask for one! I wonder if management is aware of this?

Er
Review №66

The ice cream was amazing!

Do
Review №67

The chocolate milk is amazing.

An
Review №68

My fiancee brought my daughter and I here for a treat on our visit to see him. Ive never had such delicious ice cream in my life. I do admit, I was a little sticker shocked at first, but the taste and quality of the ice cream made it well worth it. I wish I could remember the young mans name that helped us. He was very polite and friendly.

St
Review №69

Ice cream was super creamy!! No complaints about this establishment! There are tables outside to sit. Great people watcher location!

Ar
Review №70

Well I just came from a long day from Six Flags Great America and had a late lunch. I saw there was an Oberweis in Gurnee, IL and really had a craving for this delicious Ice Cream for desert hoping it would be the same in service and quality as the other locations in Chicago and suburbs. I have gone to mainly Skokie and Oak Park location and many others with both Great Service and great ice cream but this particular one kind of disappointed me in service and consistency of the ice cream I was expecting. Well one the server (I think her name was Cas on my receipt) took the order ok BUT it took them very long to deliver. I had the Banana Royal in traditional flavors and it took a while than usual. It was busy and saw some customers but it seemed that they were getting there orders of ice cream faster than my own order. I finally got my order just to notice my Banana Royal was NOT as big as I usually get it compared to Oak Park Location and Skokie as well as the others! This was the 1st time I notice the Banana Royal so small in size. I would recommend to have the service more attentive as well as the consistency of what is being served. I still would go to Oberweis however I would think twice if i had to go to this location with somewhat poor service and low consistency of the ice cream order I saw on the menu. i still like Oberweis but I would go to this Parlor last if not avoid it.

De
Review №71

Banna Split..... TO DIE FOR. 5/5 stars come very VERY often!

Se
Review №72

Delicious ice cream

Os
Review №73

This place is decent to get ice cream. The place gets packed on weekends but the staff seems well trained to handle the surge. The restrooms do need updating, I found them a bit disgusting. Theyre clean but look old. No amount of cleaning will fix that. They need to be redone completely. The ice cream is good tasting. I wouldnt say best in town, but its definitely tasty. They also have chess board on tables which makes it entertaining to dine in.

Ma
Review №74

Great ice cream, pies, and food in general a great place with the best chocolate milk ever.

Lm
Review №75

The ribs were delicious and tender! Better than any grocery store!

Pi
Review №76

This place was great, the service was less than great so hiring more people friendly staff or addressing current staff to address this review may be suitable. The milk was very good, the atmosphere was good, I love the chess tables! The location is great. Thank you.

Lu
Review №77

They have outside tables. Great treat to get out of the house. Good ice cream 😍 but a little pricey!

Sa
Review №78

So freaking good

Ma
Review №79

Dont have one close to home so whenever I see one I have to stop through.

An
Review №80

I signed up for delivery service. First week of service the delivery didnt even come. Next 2 weeks they were completed correctly. The last 2 weeks items were missing with a tag saying that they were out of stock. Items (milk) were delivered much warmer than room temp. Tried to cancel online but there is no option, only contact for more options. I sent an email (to the provided email address) explaing my issues and that I wanted to cancel. Now this week I get an email for an order that is schedualed for tomorrow. So they obviously didnt cancel my recurring order. Product is maybe slightly better than regular milk but if you were to swap bottles nobody would know the difference. Not worth the hassle or cost.

My
Review №81

Great Ice Cream, Customer Service and Experience ❤❤❤

Ch
Review №82

Best chocolate shake on planet Earth.

ve
Review №83

Can use more cleaning, Managment

Ro
Review №84

Average quality and expensive. Not my favorite ice cream place. Its average, nothing amazing

Fr
Review №85

Try the new flavor lemon blackberry!! It was great 👍

Sa
Review №86

The only ice cream place I know that has a drive-through. I had the soft serve, which tasted like yummy sweet milk (didn’t taste chemically or artificial) and my daughter had the mint chip ice cream (which I would recommend). They also sell frozen treats like ice cream cakes.

Zs
Review №87

Staff was amazing !!

Jo
Review №88

Decisions are the hardest thing about a visit here every thing is awesome

Co
Review №89

Yummy stop on mothers day!

Mo
Review №90

Great flavors and pricing. Large servings so maybe get the single scoop not the double. Overall loved the shop. From West Coast so it was unusual to see the person in front of us drop off glass milk containers in a crate and pick up more to take home. Didnt go inside, because it has a drive thru which is neat for an ice cream shop

Do
Review №91

Misleading and if dont pay attention will downgrade you at premium cost!

Sc
Review №92

Really really good mango smoothies. My wife and I find ourselves stopping in frequently. Very fast and polite service, along with a quality product. Will continue to stop in for the smoothies and look forward to trying other items on the menu.

sm
Review №93

Always good ice cream

Pa
Review №94

Excellent Ice cream!!!!

Do
Review №95

Great malts and ice cream

Ke
Review №96

Beeg shake

Ja
Review №97

Delish! Quick staff, friendly, so clean & amazing ice cream!

Da
Review №98

This must have been the most overpriced horrible tasting iced latte I have ever consumed. Never again! The only reason I give 2 stars are the people working there were nice and professional.

Ke
Review №99

I was in the area for a Navy boot camp graduation and was looking for a great ice cream experience. I Googled best ice cream and was led to Oberweis Dairy. I had a waffle cone with strawberry ice cream. This left an aftertaste in my mouth like the ice cream was sour or the waffle cone had some sour/bitter taste to it. I really couldnt distinguish whether the taste was the ice cream or the cone, but it wasnt pleasant. Oberweis Dairy does not compare to Brusters Real Ice Cream or Dairy Cream. I will have to say, I will not be back.

ke
Review №100

My husband and I come here all the time - unfortunately won’t be back. Just went through the drive through and NONE of the employees are wearing gloves. I asked the male at the window if anyone was after seeing multiple people walk by without gloves touching their clothes/registers/money/headsets and his response was “no we are not.” At a time like this, every extra precaution is crucial. Attempted to support a local business but drove away.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:5572 Grand Ave Suite 1, Gurnee, IL 60031, United States
  • Site:https://oberweis.com/ice-cream-and-dairy-stores/Gurnee
  • Phone:+1 847-406-3000
Categories
  • Ice cream shop
  • Dessert shop
  • Restaurant
Working hours
  • Monday:10AM–10PM
  • Tuesday:10AM–10PM
  • Wednesday:10AM–10PM
  • Thursday:10AM–10PM
  • Friday:10AM–11PM
  • Saturday:10AM–11PM
  • Sunday:10AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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