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Advance Auto Parts
31 US-46, Hackettstown, NJ 07840, United States
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Advance Auto Parts
Comments
Ke
Review β„–1

There is a saying that states always go to that place where you are welcome 😊. Thats the place for me. Well trained and friendly staff. Curtious and welcoming atmosphere with quality products.

Am
Review β„–2

Was having issues with my car and the two gentleman were so helpful and came out to look at it in the freezing weather. They went out of their way to call a local mechanic who they knew was open after hours. I wasted $10 on a quart of oil that poured out of my car, but was able the get the help I needed thanks to them.

Mi
Review β„–3

Knowledgeable staff, always has the parts I need. I only use advance for my customer needs.

ed
Review β„–4

The Hackettstown manager and stuff are Great .. they help me right away.. thank you...

Do
Review β„–5

Ordered online the prior evening and picked up the parts the next day.. smooth transaction

Jo
Review β„–6

Has almost everything needed.polire staff

Ma
Review β„–7

Best place to search for anything you need for your car

Si
Review β„–8

Helpful staff. Decent prices. No hassle returns.

Am
Review β„–9

Always ready to help. Always has what I am looking for.

TH
Review β„–10

Fast friendly service by a work staff that knows what they are doing and knows exactly what they are talking about! If you dont know whats wrong with your vehicle there is a good chance they will and help you with the parts or questions you may have!

Bi
Review β„–11

Love the guys that work there. Very nice people but they dont know much about cars and screwed me over really bad on a transmission I bought for my f350 from them. I bought the transmission and had it professionally installed then it blew out in 8k miles... I contacted them immediately and waited 10 months for a warranty replacement. Since i had to wait so long, o went to Ford and had them replace it because I needed my truck. Once the warranty replacement came they told me I needed my core to get the replacement but I didnt have it because I gave it to Ford as a core for the second one I had to pay for since I needed the truck. So they wouldnt refund me or give me the replacement. They really scammed me good. They purposely waited so long to replace the garbage one they gave me, knowing I wouldnt have the core.

Ja
Review β„–12

Staff always park their work/delivery vehicles in front of customer parking and in the parking spots that are in front of the entry/exit doors. Some staff is good, some are eh. Don’t always ask if it’s in their system, you’ll end up hearing they don’t have it but if you take a look around in the isles you’ll find it. I ordered a set of brembo brakes from this location and they came in used and damaged. None of the staff checked it before selling it to me, good thing I opened the boxes up before I left. Also they are slowly declining Mil/Leo discounts....not good.

Th
Review β„–13

Order parts on the internet and get as much as 30% off your order. Advance Auto is a customer oriented company. I save a lot of money buying parts here. I cant say enough good things about them.

Fr
Review β„–14

Knowledgeable, friendly staff. Need something? Just ask and theyll help you find it.

Be
Review β„–15

Good service!

Eb
Review β„–16

Very helpful with my auto part. The sale person researched what I needed for my car after I informed him I didnt have the part number. Highly helpful..

Ni
Review β„–17

Best Advanced Auto Parts around, great staff!

Th
Review β„–18

Courteous staff, ample parking knowledgeable !!

Jo
Review β„–19

Great service

St
Review β„–20

Knowable staff. Was able to order a oem style replace mirror glass at a great price.

Pa
Review β„–21

Very helpful. Provides good car mechanic recommendations and knowledge on car products

Ju
Review β„–22

Good service.

Sa
Review β„–23

Very Nice. Very Helpful. Awesome Employees Pete is just fantastic.

Ni
Review β„–24

Great staff, tested battery and suggested a mechanic since battery exceeded basic level. Bought some other items.

Ad
Review β„–25

Hi, went in to pick up a product that was not in my local Washington store..they had put it aside for me, but no one else but Kyle knew about it..I also am used to getting my usual 10 percent discount for business account at the Washington store, but even though I had to spend my extra gas and time to drive at least 8-10 miles more to pick up the needed product at this alternate store, they would not be considerate enough to allow me my typical discount for business account, and said that they should not be doing that over there on top of that lack of consideration for a business as well! I am glad that Auto Zone is just around the corner... I will be doing my auto product shopping over there alot more often now. after being treated so poorly ! Incidentally, I had to return some items last week from the Auto Zone in Hackettstown (one I am now referring to). and they were more than polite and considerate to my needs... I highly recommend going over there instead!

An
Review β„–26

Used to go to Budd Lake location but they wouldnt accept a return on an item that anywhere else would have accepted. This location has more items and nicer staff.

Al
Review β„–27

Great place for your auto and lawn and garden equipment needs.

Br
Review β„–28

Great store. Staff is always friendly. They need more workers. Phone is on hold way to long

Wa
Review β„–29

Checked my battery. No charge. All good.

To
Review β„–30

Gentleman side was polite and helpful I had what I wanted

Ad
Review β„–31

I ordered my radiator hose around 8 am Saturday and was told it will be there by 11:30 am by an employee named James. I got my only ride I had to get the part and This guy sends a younger employee over to the counter, makes me wait 25 mins to tell me the delivery guy forgot to deliver it and left it in the truck. so I get another ride there to have him send over the same younger employee over to sell me the part finally. Even your other customers were baffled by your poor sales performance and educate. Id like to see more bad reviews on you as time goes by so I dont have to see you ifI ever need an auto part in an emergency situation like this one was.

Cr
Review β„–32

Love the fact that they change the battery for you free of charge.

Ca
Review β„–33

A big sign says free battery installation and testing. but apparently they dont do it when its cold. very disappointed as my sons battery was dead and needed it replaced and did not have the proper tools to put it in. It was too cold for them..

Br
Review β„–34

They have exactly what I need everytime I go there.

Ar
Review β„–35

Wide selection and the counter guys are quite helpful and knowledgeable

Ca
Review β„–36

Always fully stocked. Employees are always willing to answer questions

PJ
Review β„–37

Got the wipers I needed and they popped them on for me!!

Th
Review β„–38

Good selection of all things automotive

Ni
Review β„–39

All way they will help me

Pa
Review β„–40

Bad attitude the guy changed the price after he hear I had a $20 coupon. Autozone is cross the street of Lowes.

Ja
Review β„–41

Great customer service and plenty of services to choose from

Vi
Review β„–42

Bad attitud and lack of education, is a shame i had a better experience in other locations, this one is a disgrace.

Al
Review β„–43

Great location!

We
Review β„–44

Its OK when youre in a bind. Theres always online coupons available which helps but otherwise, parts are overpriced.

Ke
Review β„–45

My go to place for my automotive part needs.

Ro
Review β„–46

I bought a transmission from here and it blew out in 10,000 miles do not buy important parts from here its a waste of money

Jo
Review β„–47

Nice place and prices

Ro
Review β„–48

Quick and courteous service

Mi
Review β„–49

Meets all my auto parts needs

ch
Review β„–50

Great place

ch
Review β„–51

Excellent

Information
12 Photos
51 Comments
4.2 Rating
  • Address:31 US-46, Hackettstown, NJ 07840, United States
  • Site:https://stores.advanceautoparts.com/nj/hackettstown/31-route-46?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 908-850-0761
Categories
  • Auto parts store
Working hours
  • Monday:8AM–6PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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