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AutoZone Auto Parts
310 Mountain Ave, Hackettstown, NJ 07840, United States
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AutoZone Auto Parts

Comments
Je
Review №1

Brendan helped me choose new windshield wipers for my car and installed them for me on the spot. He was very nice and professional. I really appreciated his help. Thank you so much! :)

Pa
Review №2

Andrew was so patient and helpful. He didnt make me feel dumb when I asked questions. He deserves a raise.

Ma
Review №3

Went here today to replace my car key battery, they were so kind and helpful!!!!! I first went to Advance Auto Parts where I was met by a miserable, rude, and angry employee who refused to help me or replace my battery. The employees at AutoZone are very accommodating they went above and beyond to help me find the right battery and replace it and make sure it works right. go here for all your auto needs these people are great.

Pe
Review №4

I got pulled over for having a tail light out and stopped here immediately. They figured out what I needed and installed it for me in a couple of minutes. Great service and I sent in the receipt with the warning and saved me a ton! Thanks again!

Ch
Review №5

Customer Service was Prompt, and the Selection is Basic as far as Certain Brands, but I found the Majority of what I was looking for.

Ri
Review №6

Changed out my battery on a cold icy day happily. Nice friendly and safe social distancing.

Do
Review №7

Handled my warranty part replacement. Great service..

Gl
Review №8

This is the best auto parts store by far because everyone who works at it is extremely knowledgeable & very friendly and helpful. Very rarely they won’t have something I need but they’ll get it the next day. Andrew & Scott are awesome and they’ll both go out of their way to be helpful. These guys make going to the parts store an enjoyable venture. Five stars isn’t enough...

Ah
Review №9

Helpful crew order online & pick up in store

ma
Review №10

Good service

Ed
Review №11

Great customer service ! Nicole is awesome ! Crew is friendly and very helpful.

ad
Review №12

Ordered online. Easy pick up.

La
Review №13

Staff is slow af. Like pick up the pace. They are so unmotivated and dont want to be there and ut shows. Eude and grumpy.

La
Review №14

Lots of parts in stock, knowledgable counter people, and fair prices make it a win win for me

Jo
Review №15

Staff was very knowledgeable and helpful.Good sales great deals

Lu
Review №16

Just bought a battery from these guys at this store when inside ask questions and ask them if I could borrow a tool set so I could change the battery asked personally if i could borrow it and I’ll bring it right back take me. Few minutes 3 minutes later one of these fools decide to call me telling me where I go I told them am changing the battery ohhhh you can’t take the tool kit but I told him I was gonna bring it back they decided to threaten me they was gonna call the cops are you kidding me over a 30 bucks tool set I just spend $153 on a battery just Beware of these two idiot there don’t threaten to call the cops if you borrow some thing from the store to change any thing if you do make sure you sign your life away I had to bring my brand new tool set show them I must of for got I had a set we all work just like you two fools there hope every one read this and take this as a Experience even your Hispanic like me forget it they own like there own if your Black African-American Stay away straight walk away they only like there own I notice that

Na
Review №17

Very nice employees. .Conor was so helpful. Had exactly what I needed. Great prices. .Very clean.

Ju
Review №18

These guys were awesome! I was having 2 small issues with my car, and they didnt just tell me which isle to go to, they walked there with me, explained the difference between the products and helped me select the best part. Additionally, the one young man saw I was having trouble walking and he went out to my car with me, and attached the part for me. He declined the tip I offered. It REALLY makes a difference when you get good service. As a business owner (interior designer, Julies Interior Designs), I GREATLY appreciate good service as thats what I insist upon.

Jo
Review №19

Nicole is wonderful and smart and directed me to the exact part (an antenna adapter for a 93 VW eurovan)

Se
Review №20

Very kind and friendly staffs!

Ka
Review №21

Went in for a key fob battery... salesman helped me find exact one. Very helpful.

li
Review №22

Stop at Autozone today because the wiper on my daughters car snapped off. An employee by the name of Jim S came outside to check the car to see if I needed a new one or if it could be fixed. Come to find out the wiper was not on right and he put it on correctly and cleaned the ice off the windshield for me. Great customer service definitely will be back

Jo
Review №23

I came in for a few misc items. I was the only customer in the store at the time. The store manager and his associate lady Amber stalked me around the store like I was a thief. The manager tried to make it looked like he was fixing the shelves and so was Amber but they both were surely had their sight on me at every aisle in plain view. They both walked passed me 5 times as I was trying to pick the right light socket. It was extremely distracting, disturbing and uncomfortable. At the check out Amber gave me the cold suspicious stares like I couldn’t afford to buy a tube of glue and a few light bulbs. I came back the second time a few weeks later just to see if it was my imagination. Same deal.This isn’t my first experience getting stalked in the store by employees being an Asian but this is by far the worst experience. I’ve learn to keep a look out for this kind of behavior and they do happens often in high-end electronic stores but for goodness sake this is an Auto part store. Why are there needs to racial profiling and bully your customers? Next time I’ll bring my GoPro and it’s will be posted on YouTubej

Th
Review №24

They say they test electrical parts well they couldnt test my motor cycle battery they didnt have oil filter neither spark plugs t,hey did have cheaper oil and gear oil !! The manager did try to assist however regional Manger could do a better job fulfilling their obligation in seeing that each store has what they need to ensure their staff has what they need to fulfill there advertisement !!

Th
Review №25

Nice well stocked store. Always has what I need for my cars.

Bo
Review №26

Everytime I go in here which isnt often maybe 1 or 2 people know what they are talking about. The rest forget it. Went in for a relay (only because it was getting ready to close and needed part asap)Showed this clown and he hands me a Flasher!I said seriously bro? Then he starts to tell me to go to OK 4WD!!! WHAT????I reach down on rack below the flasher and said I Got This Bro. Take the rest of the night off. Get some Sleep. Never Again. Ill wait till following day to go elsewhere. And tell customer it was too late. Here is an idea, why dont you hire people who actually have a knowledge of automotive.

Ma
Review №27

The staff is very knowledgeable compared to others within the chain and always willing to help.

Ro
Review №28

Nice selection, nice workers.

Do
Review №29

Had the parts I needed at a reasonable price

Ja
Review №30

Clean, friendly staff, location is eh and stock is good for newer items but if you have something older the store isn’t really stocked for anything from the 90’s

cr
Review №31

Great

Ad
Review №32

Good place for customer service. Helpful staff

Li
Review №33

They were very helpful and honest.

Da
Review №34

Always find what Im looking for. Helpful staff.

Th
Review №35

Overall good place. Friendly staff. Expect the usual in-store markup compared to other stores online.

Bi
Review №36

Very helpful and polite staff. Good stock.

za
Review №37

Very helpful and a quick check out.

em
Review №38

Staff was incredibly helpful!

sn
Review №39

People very friendly and helpful.

Ge
Review №40

Bought parts to have installed by my mechanic. Parts didnt fit and I had to pay installation and removal labor and AutoZone wasnt willing to compensate me for their error. Regional manager was horrible. Will not return my calls. Steer clear of this place.

Me
Review №41

Friendly knowledgeable staff

Wa
Review №42

Seems to have everything you might be looking for.

Be
Review №43

Had what I needed, when I needed it.

Bi
Review №44

Good prices but employees pretend to know what theyre talking about and have no clue what they actually sell in the store

Hu
Review №45

Helpful and curtious staff

Vi
Review №46

Had what I was looking for. Staff was very friendly!

Wa
Review №47

New place!!! Staff very helpful

JO
Review №48

Great staff

ja
Review №49

Great customer service!!!

Da
Review №50

Found everything I needed

Ki
Review №51

Great service

Ga
Review №52

Very helpful

al
Review №53

Very helpful

Jo
Review №54

Super service

Ji
Review №55

Really went well

1
Review №56

Good

He
Review №57

Everything in auto parts easy to find and good service

Information
8 Photos
57 Comments
4.3 Rating
  • Address:310 Mountain Ave, Hackettstown, NJ 07840, United States
  • Site:https://autozone.com/locations/nj/hackettstown/310-mountain-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A6733&y_source=1_Mzk4ODQzNC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 908-452-9020
Categories
  • Auto parts store
  • Car battery store
  • Tool rental service
  • Car accessories store
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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