user
Honda of Hackettstown
48 US-46, Hackettstown, NJ 07840, United States
Appearance
Honda of Hackettstown
Comments
La
Review №1

Buy your car from this dealership! I am so happy with my purchase, from the level of service in the sales team (buying my car was an easy snap), to the service center (I had a part replaced within the first couple of days of purchase that was beautifully done by the mechanics there.) We visited other dealerships looking for our 2017 Subaru Forrester and were twice disappointed. Honda of Hackettstown was a very professional and well organized dealership and we felt really confident to buy our car. We do not regret it! We are in love with our certified pre-owned car.

Mi
Review №2

We had a great experience buying here with Greg Sanger. He was very patient with our multiple visits, and helped us to get a nice car. We appreciate and recommend him.John & Michelle H.

jo
Review №3

I just had my suv for oil change. It was a bad experience. I took the appointment and right on time. After waiting in the area for 20 minutes a guy showed up. I thought it’s done already and was happy. In fact he just checked me in. I was watching him for those 20 minutes and he was surfing the internet and chatting with another rep about a resort vacation. Oil change was done in 30 minutes. I was happy to pick up the car but this guy was missing again. He showed up in his office after 20 minutes. They should give more importance to customers time. There is a reason why I took the appointment. Zero stars

Ni
Review №4

Professional staff, Greg was very knowledgeable. Everyone worked together quickly to help us driven out with a car that fit our needs.

Ji
Review №5

Had a great time wirh Greg Sanger. We worked together during a tough time sales wise and managed to work out something nice where I wasnt able to in other areas.Kai-sun, the finance manager, made the rest of the process totally seamless. Great character and a great team.

Mi
Review №6

Heres a picture of my new 2022 Civic Sport picked up from another dealer today after leaving Hackettstown because of their absurd practices. This same vehicle at Hackettstown was advertised as MSRP. After the test drive I was ready to purchase. The salesman brings me paperwork for MSRP + $5,000 adjusted market pricing bringing the sticker to $29,315 which was never disclosed or advertised prior. I stepped outside and called another dealer I knew had the same car in stock but was further away. They assured me over the phone they sell at MSRP with no markups. I drove to the other dealer was in and out in 1 hour with my 2022 Civic for advertised MSRP. Stay away from this place!!! 0 stars.

cl
Review №7

Such a professional team at Hackettstown Honda. Greg Sanger on his day off took his time to help us picking the right car. So happy and blessed for the experience. So much patience and knowledge from Greg. Straight forward without sugar coating on explaining all our concerns and needs. Thank you for the help.

Ky
Review №8

My car salesman’s was Greg Sanger and he was great he got me into my first new Honda Accord and I love it! Thank you!!

Wa
Review №9

I love Honda of Hackettstown! Greg is the best salesperson you can ask for. I have bought 2 cars here now and have nothing but good things to say. Very happy with my CRV

Ma
Review №10

Greg and Kai-Sun was PHENOMENALLLLL!!!! They treated me very well. The customer service was exceptional and helped in the best ways possible. I actually had no real intentions on buying a car today, but with the assistance of them and making me as comfortable as possible I was able to walk away with my 2020 Honda Accord, and it was very affordable. Ask for Greg!

Ma
Review №11

Honda of Hackettstown is the pinnacle of professionalism and customer service. I never felt pressured, and every question or potential issue was addressed swiftly and professionally. If you or somebody you love wants an easy car purchasing experience, there is no other option that even came close. I got my dream car at a fair price, and I’ll never shop anywhere else. Alex helped me and was amazing.

Al
Review №12

Honda Hackettstown is by far the best dealership around! I had the pleasure to work with Matt and Mark F. They were kind, not pushy, diligent and all around a pleasure to work with. They made buying easy. Very knowledgeable and straight up with any questions or concerns you have! The cherry on top is the free oil changes when you buy! Go see Matt F! You won’t regret it!

Ma
Review №13

Buying a car can be a miserable experience most times. Most sales people have an a agenda and only themselves in mind. Alex Cameron is literally the greatest sales person Ive ever come across. The process was quick and effortless. He didnt try to push us into anything above our budget. His main concern was accommodating us and for that I recommend this guy over anyone! This guy deserves a raise or promotion. Truly a great person and experience! Thank you bro!!!

Mo
Review №14

DEALERSHIPS USUALLY GET A BAD RAP BUT LET ME TELL YOU ABOUT THIS ONE, THEY WILL ABSOLUTELY ALWAYS BE MY GO TO PLACE. THEY ARE KIND, CONSIDERATE, PROFESSIONAL AND TOTALLY PUT ME AT EASE ON THIS TRANSACTION.NEEDLESS TO SAY I WOULD HIGHLY RECOMMEND TO FAMILY AND FRIENDS.MY ROCK STARS THAT DAY WAS JOSH AND VINNY AND THANK YOU EVERYONE DOWN TO PREP-CREW .....I LOVE MY NEW CAR !!!!

Vi
Review №15

Worked very hard to get me a car I was able to afford at the rate I was offered at first. Very on top of things. Sal was great and very helpful!!

An
Review №16

The staff are fantastic. Very nice people. Unfortunately the prices they have posted online are not accurate. You should add about $1200 to every car (give or take). The dealership will not budge on these hidden fees and costs. So the real price is a non negotiable $1200 more. Keep this in mind because it inflates what they have available when other options can be better. First dealership I ever went to that wouldn’t drop those fees so they are very serious about them.

Ma
Review №17

Brought my car in to get my wheel fixed Bill D. was very nice and helpful.

Al
Review №18

Staff is great, and the service department is ran professionally and efficiently. The choice is an easy one, bring your vehicles to get serviced here!

Je
Review №19

I just want to say this was my first car buying experience. I had in mind what I wanted but Greg made it the easiest and most enjoyable experience of my life. I had told him what I was looking for and what price I wanted to hit and he made both of those thing happen, in ONE day. Greg was super helpful with everything and kept it simple and easy. Any question I had he had the answer. Any concerns I had he reassured me. It could have not gone any better. A wonderful worker who works for YOU which is the most important thing to me personally. If you want a car there is no reason why you should not go to Greg. Absolutely a great person and hard worker, I have told all my friends and family there is only one person to see if you want a car and that is Greg!

No
Review №20

I had a bit of an inconvenience when I went in for an oil change service, I reached out to the service Manager Brian regarding the matter. Brian was extremely pleasant and offered address the issue. Happy customer, thank you Brian!.

Ma
Review №21

The sales person Sal Manfredi was extremely helpful. The price on the car i wanted was over my limit and he was willing to negotiate. All the concerns over my vehicle were handled well, they even put the car on a lift and let me examine it from underneath. The manager Kai-Sun was friendly and helpful. Very satisfied and I love my new car!

Sa
Review №22

Rob Nylund was my sales representative and he was amazing! He was kind, professional and very welcoming. Rob not only made the much dreaded trip to the dealer pleasant but made me and my family feel very welcomed. I highly recommend anyone looking to purchase a Honda go see Rob for a quick pleasant experience!! Kudos to Honda for having such an amazing staff.

Ta
Review №23

Overall had a great experience here! They aren’t pushy! Kaisun is seriously the BEST— so funny and personable. Couldn’t say better things about this dealership. Great service and staff. Glad to have such a great place close to home.

A
Review №24

Have purchased cars from here in the past, they have been willing to work deals with you, sales people are very nice have never dealt with the service end...what hurts when you purchase a used car from a dealer which is typical as they add a large amount on top of the listed price, which makes it hard to purchase... with others that have great options and warranties without the extra pricing..

We
Review №25

Honda of Hackettstown definitely made my car shopping experience a pleasant one!!!! (Who ever says that!!!) Terri was such a delight to work with and she (and all of those involved) made everything so easy. I did not walk in there expecting to drive away in a new car, but was ecstatic when I did! I absolutely LOVE my new CR-V and definitely recommend anyone in the market for a new car to go see Terri!

Ju
Review №26

Great customer service! The people here really do their best to make the customer happy! They have a huge selection of pre used certified Honda’s as well as new!So many to choose from we spent a good days worth looking!It is true about their slogan! They say yes we can do that for you!I’m personally super happy about buying from this particular dealership!

Ch
Review №27

Went in to look at a CRV today and lasted 5 minutes inside, tried to charge me thousands of dollars over sticker and were incredibly rude. This dealership should be ashamed of themselves for the way they treat people. Doesn’t even deserve 1 star

Sh
Review №28

Honda of Hackettstown is a great place to get a car.Every member of my family - myself, my 3 sons, andjust recently my granddaughter. They made the experience easy and friendly. They really work withyou! I totally recommend them!!!!Thanks again Honda

Da
Review №29

Everyone here is super nice and easy to deal with. Ive bought two cars from here and both times were awesome. Roy and Terry are exceptional sales professionals and genuinely nice people. I cannot recommend Hackettstown Honda enough!

Ma
Review №30

Will always do business hear. No other Honda dealership like this. Terri helped me own my car. Everyone hear has been good to me the last 6 or so years 2 leases and now I own a car. Appreciate all they have done hear for me. Ps Terri is the best!

Ka
Review №31

My car went into this dealership for a routine oil change and came out with damage to the back bumper as well as the electronics not working properly. I was told about the damage and they offered to repair which was acceptable to me. After I picked up the car a second time, the damage was fixed but the electronic fuel gauge was not working. Keep in mind the car went in for an oil change and came back with 2 new issues. I reached out to my contact who was not in the shop and I was told would call me back the next morning. After 3 days and no return call, I asked to speak to the service department manager, Brian Kelly, and was told he was not in the office. But, they would have him call me back the next morning. He never called me back so I called again and was told he was not available. Instead, I get a call back from my original contact who asked how he can help me. No explanation as to why no one has contacted me. Their customer service is awful. Brian Kelly should have reached out to me regardless. I left Joyce Honda after 25 years (I have 4 Honda cars) only because this dealership was closer to my new home. I may be going back to Joyce after this experience.

Br
Review №32

Horrible service department. DO NOT LEASE FROM HERE. Roadside assistance is not reliable, only tows you to closest location and doesn’t provide a loaner vehicle. Pretty much a money maker and not a good service. Get AAA instead of Roadside Assistance. Mike Hoffman, from the service department, hung up on me when my car broke down and told me to Uber home. Also made an EXTREMELY degrading comment about tow truck drivers. Unacceptable service from the service department. Wish I could give them 0 stars as they don’t deserve 1 with the customer service provided in an emergency situation.

Ri
Review №33

The sales staff is friendly the service people not so much. The best car salesman ever there is Roy Buyers. He sold me my BMW & he was transparent & got me the best deal. He was super nice and went above & beyond for me. There salesman dont get paid by commissions they get paid hourly.

La
Review №34

In 2019 this place was fine. Fast forward to 2021, they tried to charge me more than the sticker price by a cool $7k.Very disrespectful.

Ni
Review №35

Terri is awesome!! Was in and out with a new 2021 civic within 2 hours. Terri made the process extremely easy and made me feel comfortable, she was not pushy or a typical car salesperson. I would very highly recommend going to Terri for any of your needs at Honda of hackettstown! Thank you Terri, love the car!

Jo
Review №36

Recently bought an accord from Honda of Hackettown and dealt with Greg. Overall a great experience. Thought he dealt with me openly and honestly.

St
Review №37

Alex was very pleasant and professional. He helped me with choosing and choices

Al
Review №38

Greg from Honda of Hackettstown was extremely helpful and made sure we had exactly what we wanted. He clearly worked hard to get us the best deal possible. I would definitely work with him again. We had a great experience!

Ge
Review №39

I was recently in an accident and very shook up and overwhelmed with a new need for a new car. When I arrived I spoke with Terri about a car I had seen on CarFax, she was wonderful and I fell in love with the car. It was my first time needing to take out an auto loan so we briefly spoke with someone else about possible financing options. Im from PA and was told we would pay PA taxes, and we discussed the registration and plates. That was it. So when I got a breakdown of the bill I was a bit overwhelmed with the additional (costly) fees. My mother had questions about it so she called and the man she spoke with, Tom, insured her he had talked to me about EVERYTHING that would be on the bill. This upset me as that is not what happened during my first visit. It was suggested I walk away from the deal, if they were dishonest about the conversation we had then what else could be going wrong. I trusted my gut and my initial impression of Terri and went through with the deal. I picked up my car today and have no regrets trusting Terri or my love at first sight with my car.So thank you Terri for being a genuinely wonderful person!!

Su
Review №40

Best experience Ive had when buying a car! Khalil, the salesperson was wonderful, had a great attitude, felt no pressure to buy a car whatsoever. Looking for a car, go to Honda of Hackettstown, you wont be sorry!

Ru
Review №41

Greg doing very good job. He helping me get my favorite car. I got approved here when I didn’t get approved anywhere. Very easy and fast. I am happy

bo
Review №42

Had an amazing experience at Honda of Hackettstown. The sales team is very friendly, the kids area is great and the experience is very pleasant. I would like to appreciate Matt who was very helpful and explained all options very well, he was also able to suggest great finance options. Would recommend this place 👍🏻

Gm
Review №43

I really detest going and buying a vehicle. Most dealers are pushy & play the game. I don’t want to play games. This all changed when I went to Hackettstown Honda. The salesman his name is Khalil was the most professional & one of the nicest people I have ever met. No pressure at all to buy . Told him what I wanted & what I wanted to pay & he got me almost exactly the amount I wanted. I recommend to ask for him by name. He is a very special person.

Em
Review №44

After a terrible experience at Joyce Honda in denville, I drove the extra miles to this Honda dealership and I was so glad I did. They are extremely professional, kind, and they know what they are doing! They were fast and efficient, despite being busy. My service advisor Meghan made sure I knew what was going on with my vehicle and kept me up to date. I highly recommend going here for any service or vehicle purchases!

Da
Review №45

Great dealership, professional team! I had a fantastic, no pressure and happy with my Civic Hatchback EX purchase experience!Need I say more...? Oh yeah, I need to mention about Alex Cameron, Sales associate and Matt Furman, Sales Manager, what a perfect balance as a team! As me being a serious buyer, I hate to waste both my and their time, when it comes down to negotiation! Matt stepped in and cut the chase, and we finalized the deal...! Matt was very friendly, knowledgeable and shared his two cents of his thoughts, from the Customer perspective, not many, could do this.Thanks Matt and Alex, much appreciated!Now, Im ready to lease another car by next week, really, Im…!

El
Review №46

I cannot say enough great things about this place! Sal Manfredi was incredible. It was our second dealership after a terrible experience at the previous place, Sal came to the rescue. He was down to earth, totally knowledgable and Sal’s truthful and laid back personality made him easy to work with! I definitely recommend working with Sal! He also discovered some information from our previous car that the other dealership missed which ended up lowering our payments! On the financial side of things, Kai Sun was awesome! He had an inspiring personality which was fun and he made it easy to work with him! You could see how the staff worked well together!!! What a great experience overall!

Wi
Review №47

Great staff to work with. Everything was super easy. Jerry and Tom were great to with work with. I could not be happier.

Ha
Review №48

Had a great experience with Greg in sales. Great staff, great service. Made the whole experience quick and painless. Well prepared and were great and helpful during every step of of the buying process. Very helpful with any questions or concerns I had.

Ma
Review №49

I can not speak high enough praises for Honda of Hackettstown. After having a horrible experience at another Honda dealer, I took my Aunt here to buy her new CRV. Roy Byers made the process easy and fun! There was zero pressure and Roy was genuinely interested in what she needed and wanted in the car and helped us to find the right vehicle. When it came time for delivery, he spent a long time with her, and even offered for her to come back and hed go through the features with her again. Also, as for the delivery, Kaisun handled all of our paperwork and was the utmost professional and made the process fun as well. All in all, one of the best car buying experiences Ive ever had and I will be telling anyone I know whos in the market for a Honda to go see Roy at Honda of Hackettstown.

Sr
Review №50

Had a wonderful experience at Honda of Hackettstown, was here to buy a new Odyssey and the staff was extremely helpful. I would like to appreciate Matt & Mo who answered all our questions. I would highly recommend this Honda showroom over the others.

De
Review №51

Went to Honda of Hackettstown a few weeks ago to check out some of their used and new Honda Civics as I was in need of a new car, and I ended up leaving with a brand new 2020 Honda Civic that I am absolutely in love with! My previous vehicles that I had were both used cars and I didnt go through the whole dealership process when I got them, so I was a little nervous on how everything would go when I went, but both Kevin and Kai-Sun were super helpful throughout the whole process which made the overall experience a great one. If anyone is considering getting a new car and arent sure which dealership to choose, I would definitely recommend going to Honda of Hackettstown!

Mi
Review №52

I really hate when mechanics takes advantage of women that dont know much about cars stuff... My mom went yesterday to get her regular oil change and they also did a rear differential fluid replacement in a car that only has 14,000 miles, just to get more money. I hate dishonesty and whoever is in charge in this place should monitor this kind of behaviors... If you as mechanic dont know that this service is supposed to be done between the 30,000 and 60,000 miles. Worst service ever...

Br
Review №53

Great service great people. Helped me understand what options fit me best. First car ive financed and i will definitely be returning. Greg was especially helpful.

Be
Review №54

Always the best experience when my lease expires. Nice people that really care about giving you the best deal! Thank you! Happy with my new Honda

Be
Review №55

Honda of Hackettstown is a great dealership and service center. The service dept is professional, friendly, clean and knowledgeable. Ive never had a bad experience. There was a recall on a vehicle I had purchased at another dealership, but Honda of Hackettstown was the one that notified me. Took my Civic there for that reason, and traded it in later for an Accord. Recently I traded the Accord in for a CRV. Id recommend this dealership to anyone who expects the best. You wont be disappointed!

Ta
Review №56

Ive been a client of Honda for 9 years. Since day one Ive been treated like family. Most recently, given my nighttime hours at work, I contacted Matt Furman ahead of time, when I arrived he set me up with a Salesman, Earl. Matt explained my situation to Earl on how I sleep during the day. Earl sat down with me asked what I was looking for. Test drove number one and when I got back number two was ready and waiting for me. After that, they were very quick with the paperwork process and the bank loans. It might not be, but it felt like red carpet treatment. Once again, I was made to feel like family.PSA: Honda of Hackettstown was so clean. Everything was spaced out nicely. Masked were worn inside and during test drive. No hassle!

Ty
Review №57

Bill Dempsey is a wonderful Service Advisor.Every single time I’m in Honda of Hackettstown, Bill is always super kind, professional, & knowledgeable. Never disappointed when I come here for service for my vehicle & I can always count on them to take care of me & my vehicle. Outstanding customer service. Will for sure buy my next vehicle from here!

Ca
Review №58

This is the only service center anyone should go to. Jeremy Was my employee I had the pleasure of meeting. He was attentive and kind. I was in for service, oil change, and air in my tires. They were done in under an hour and get this WASHED my filthy crv. If I could give more stars I would.

Yo
Review №59

Jerry was great to work with, was so helpful, kind and caring too! They do have the greatest prices around along with a huge lot of used cars. They will work with you, so it is helpful to wait on your deal, as they will come down as most car dealers will. I found the car on carfax, no accidents, one owner. It’s worth the drive for sure, and there are so many 2018 cars to choose, not only Honda’s. I decided on the Equinox which was rated high on Carfax. I didn’t even have to put any money down, along with not great credit, although my interest rate is too high. I’m happy with the car although I did rush a bit as I just assumed all newer cars have heated seats but mine does not!

Fa
Review №60

I was assisted by Terri and Roy whom where both very helpful! Great experience and I dro e home with a beautiful car that is perfect for me. I will definitely recommended them qnd will be back! Thank you!!

Br
Review №61

Yesterday I came in looking for a new car and Greg politely greeted my mother and I. He sat us down and asked me what i was interested in and then after he had the car ready for me to test drive right away! if anyone is looking for a new/used car i highly suggest coming to this dealer and speak to Greg. Thank you so much!

Ho
Review №62

I have purchased two vehicles from this dealership and had a great experience both times. From start to finish the process was quick and easy. The service department is so helpful and scheduling oil changes and other work is painless. Highly recommend this dealership!

Li
Review №63

Great experience purchasing my new Odyssey. Got me the car I wanted at the price that I wanted. Nice friendly service too. Have been going to them for service with my previous Odyssey and will continue to go there with the new one.

Ju
Review №64

Alex was helpful, friendly and was able to find the exact vehicle we were looking for within 4 hours. We went back that evening and were able to leave with our new car that same day.

Ni
Review №65

I am very happy with my experience and purchase from Honda of Hackettstown. My honda Odyssey is quite a high quality vehicle. I am happy to be a loyal customer.

To
Review №66

From the word “Hello” Rob Nylund made my family and I feel welcome and appreciated. His friendly demeanor and affable personality made purchasing a car from HoH a great experience and even though we drove past our own local Honda dealer, to get here, I am sure we would do it again in order to work with Rob and his co-workers once again.The dealership is clean and inviting. The snack bar was well stocked and I really appreciate that it was there for customer use- I reallllllly needed some coffee during our second visit.When we finally decided which car we wanted to purchase, there was no pressure and A LOT of patience on HoH’s part! (We are picky buyers). Our new car was quickly prepped and the paperwork similarlyCompleted and prepared for us to sign. We truly did leave happy with our purchase and found it to be the best car purchasing experience that my wife and I have ever undergone.Lastly a meaningful word of thanks to Rob. We had decided that we needed to compare some other options else where and Rob gave us his card with his cell phone number. As it turned out Rob was off the next day but quickly acknowledged my request on his day off and when we arrived the second car that we wanted to see was ready for usTo test drive. I really appreciate that Rob took time off from his day off to answer my needs and did so gladly.And yes I bought Ford at Honda, but still very happy.

An
Review №67

On my recent trip home to Edison, New Jersey from Florida, I was doing a lot of research on a potential new car. Having some bad experiences at the dealership in Edison I decided to broaden the search and to my surprise, a lot of the good reviews I came across were from the Honda dealer at my old hometown in Hackettstown. Upon my visit there I was immediately greeted by Greg. I was extremely pleased by the customer service that I received from him and although I did not walk out with a car that day, I know that the next car I do get will be from the Honda dealer at Hackettstown, specifically from Greg. An unforgettable experience.

An
Review №68

Love this dealership. Lots of stock. No hassle. No sales pressure. In and out feeling great when you leave.

Ge
Review №69

I went in to trade my 2017 Honda for a new 2021. The salesman ( Carlos) was very nice and personable. No games played like you always hear about with dealers. I would definitely go back and get another vehicle from them. Thank you Hackettstown Honda!

zr
Review №70

Went to look at a Civic and they tried to charge me a cool 4K over sticker for a civic. Took home a civic from a different Honda dealer.

Tu
Review №71

Kevin made everything super easy! Got me out of civic with a 70k over mile lease into a brand new Accord! Gotta come here. Can’t beat it.

ja
Review №72

Excellent sales team. Matt called us, invited us in to check and see if they could upgrade us. Roy was our sales person and got us into a 2021 accord. Vinny talked us through the financing and everything worked out perfect.

Jo
Review №73

Both Matt and Kevin helped me purchase me and my wife’s car this month. They were both extremely knowledgeable and professional throughout the whole process. Everything went quicker and smoother than any other car experience I’ve had in my life. Honestly, I’d refer them to anyone and will be back when my leases are up. Be sure to ask for them on your next purchase! Keep up the good work!

ry
Review №74

Honda of Hackettstown is a great place if your looking a for a new or a used car. The sales manager Ryan Magid was super friendly and helpful. I purchased a vehicle for myself and my wife. Ryan got me the best price of any other Honda dealers and working with him and his team was pleasant. Thank you for helping us get our new cars!!

JO
Review №75

If you are looking for a Honda, this is the place to go. I routinely refer my friends from Bergen County and the drive is well worth it. Ryan Magid is an absolute magician and will find a way to get your deal done. Ronny “behind the scene” Hakim is also incredibly helpful.If you are anywhere within 2 hours of this place, don’t go anywhere else.

mo
Review №76

Greg and Matt were excellent. Got me the best deal. Fast quick and painless experience!

Sa
Review №77

Loved my experience getting a new car at Honda of Hackettstown! Greg was very helpful and patient helping me pick out a new car. He made the process super easy for us. Will definitely recommend to my friends 🙂

Lo
Review №78

I just bought my first Honda after years and years of driving Chryslers, and I couldnt be happier. As soon as we walked in, we were warmly greeted by Terri Campagna who was so terrific to work with. The complete opposite of the stereotypical high pressure car salesperson, Terri answered our questions, quickly arranged test drives of the two models I was interested in, and shared her knowledge of both vehicles and what wed be encountering if we did decide to buy. I would 100% go to her again for purchasing. Then came Kai Sun who handled all the financial paperwork. Upbeat, positive, and fun, I even enjoyed this part of the process, and the last part was Marion who like everyone else I encountered was delightful. It may have been my first Honda, but it wont be my last!

Jo
Review №79

Service is great. Sales experience was not the best. Hurried me out. I forgot my EZ PASS, the salesman grabbed it but never called me? I called a week later and it was on his desk. Weird. Also very fast finance process but they left out discussing details about handling my last payment. Weird. 2 sales managers argued with me and finally I got to a sane one who didnt treat me like a rube. Great service so so sales and finance experience.

ma
Review №80

I had a wonderful experience, I found that this dealership was very accommodating and really made me feel like a valued customer. The process was thorough and everything was explained in depth, I felt like I was lead through everything and it was all very clear. Thank you Terri for getting me into my new car so expeditiously.

Mi
Review №81

Terri was awesome. I was just looking at the time and I left with a car. Very professional and went above and beyond to help me. I will recomend anyone looking for a car to go see Terri. When its time for a new car i will be back to see Terri. Great expieriance. Thank you so much

Ca
Review №82

I’ve always gone back to Honda of Hackettown.. great service and responsible customer service! Earl has sold me multiple cars in the last few years!

CD
Review №83

Quick Oil change. This place usually have discount coupon online for varies services. I Wanted to give 5 stars but service scheduler was little rude one time.

Au
Review №84

Went to just check on some cars before deciding, spoke to Greg and he was able to answer all the questions I had. Will be back for sure! Once I come to a decision for which cars to pick it will be from Greg! Definitely would recommend this dealership as other Honda dealers werent as friendly as the staff here!

Fe
Review №85

Gregg Sanger was my sales rep and he was absolutely wonderful. Excellent service, thorough in explaining the vehicle, was not pushy at all and he really treated us like family. Gave us a great deal.

er
Review №86

Quick and friendly experience out the door with a new car in less then 2 hours amazing

Ja
Review №87

We had a great experience with Hackettstown Honda and our newer CRV!!! We had one already but costly repairs forced us to seek out another vehicle. We knew we love the CRV, so it was an easy decision. Great car that holds a lot and we love our new car!!! Ask for Khalil El-Khoury...hell treat you right and hes very helpful.

An
Review №88

Great service. No hassle deal with a great price for the car. Definitely recommend going there!

Le
Review №89

Went to Honda to trade in my HR-V. My partner and I had such an amazing time with Rob Nylard and Vinny picking out our new Honda Pilot. We had such an amazing experience and they are the people to talk to. Thank you for helping us get into our dream vehicle.

Je
Review №90

This was probably the best, easiest experience I have ever had getting a new car. I worked out the details ahead of time on the phone (COVID) and really just needed to test drive the car to be sure it was right for me. I loved it and was able to complete the deal in just over an hour and be on my way. Everyone we encountered was friendly and helpful. I felt like we were treated fairly and would absolutely recommend Honda of Hackettstown.

on
Review №91

Ryan magid super dope - super easy to work with - and very helpful- couldn’t be more happier when ever i need an oil change or new tires. Always helps make for a good job done. Keep up the good work.

Sh
Review №92

Had such an amazing experience when I got my new lease in October . Everyone was more than accommodating especially Kevin Mottola ! WouldDefinitely recommend!

Ma
Review №93

The sales rep, Greg Sanger, worked with my schedule, was professional, was willing to negotiate, got me a great rate, and now i have my first car and im in love with it. If you want a great buying experience and a nice car, I highly recommend going to see him. Already spread the word to my friends if they ever wanted to talk to someone purchasing a car.

Ky
Review №94

Staff was nice enough but we drove about an hour and were hit with over 1k in doc fees and used car prep fees which I think should be included in the price of the listed car not added as extras to surprise you when you get there. Either way we didnt purchase and left but the staff was polite. It just would have been nice to know about those fees before hand when we were emailing and calling.

Ni
Review №95

I highly recommend Honda of Hackettstown. Jonathan in the service department was beyond helpful! Everyone I came in contact with at Honda of Hackettstown was interested in making my day a bit brighter and easier. Thank you!

Wi
Review №96

Excellent service very professional and knowledge of the vehicles they sell.

Pa
Review №97

Extremely knowledgeable, helpful, friendly sales staff. Service department was very attentive and prompt, too. It was a pleasure purchasing my new car Hackettstown Honda. And I love my new CR-V!

Tr
Review №98

Quick in and out, straightforward. Not salesman gimics. Quick credit approval

Ea
Review №99

Wonderful people at Honda of Hackettstown. One of our best experiences purchasing a vehicle ever.

Er
Review №100

I normally hate buying cars from a dealership but absolutely loved our experience here today! The salesman Khalil E. Was literally the best car salesman I’ve ever had. I will be coming back here for our next car and I’ll definitely ask for Khalil as well. Thank you guys for great service especially in this crazy time. Great experience.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:48 US-46, Hackettstown, NJ 07840, United States
  • Site:http://hondaofhackettstown.com/?utm_source=AldisGroup.com&utm_medium=GoogleMyBusiness
  • Phone:+1 908-852-6200
Categories
  • Auto parts store
  • Honda dealer
  • Auto tune up service
  • Car dealer
  • Car service
  • Mechanic
  • Oil change service
  • Tire shop
  • Used car dealer
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:8AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations