The best customer service. My guy Gabe was so amazing and so awesome to have helping me with my phone and my new smart watch.

If you are going to this store, ask for NICK. He will set you up right. Terrific customer service and a great man. He went above and beyond to help me and he alone has reinforced my faith in Verizon! Keep it up Nick!!

My experience at this store was great. Andres was very helpful! He was willing teach me tips and tricks with my phone and help me pick out accessories. Thanks for all your help! I recommend this store! Ask for Andres!

This store has become my go-to Verizon. Nick is amazing and extremely helpful. Thank you guys for everything! Was back yesterday with questions and Jaime was great. Showed me how to find my photos and how it works with latest update. Even wrote out instructions for me. Thank you!!

Andres was fantastic and so helpful. My husband needed to switch out an older phone for one that would work better for his new car. Andres was patient and very detailed when it came to options and what would work best. Really appreciate the service and will always come back!

Nick is the best Verizon rep around. Very helpful and patient with my questions l. Would recommend! Keep it up Nick!

Awesome experience. Beth was super helpful. Saved me money. And offered great advice. Will return in the future

Beth assisted in a manner that should set the bar on customer service. Her store and Verizon should be estatic with her level of service, professionalism, and customer care. Great listener to the true needs of the the client and not what corporate may want pushed. Thank you.

Andres was every helpful to my father and I setting up my new phone today. It took awhile but he explained everything every well and made thing so much easier. Plus he was super sweet!

My family and myself have had a wonderful experience at this Verizon wireless. Luckily, we were all assisted by an asset to the Verizon wireless community, Stephan. Stephan is a great guy who helped us all out tremendously. He cares about the satisfactory of his customers and ensures when people come in they leave happy. He is very patient and is capable of working with not just one, but multiple people at the same time. This is a skill that is very important that many people do not have. Thank you, Stephan!

Nick and Andres are incredible. They made my experience so amazing this is now my main verizon store!

I am giving a shout out and a VERY POSITIVE review about Sal M. and his top Lieutenant named Tracy (Sp). These two guys are simply the BEST Cellular / Wireless Voice and Data EXPERTS anywhere in Warren and Morris County. If you need anything Wireless - Phones, Apps, 5G, tablets, data transfer, new device, cables, etc. etc. - Go see Salvatore M. over here at the Verizon Wireless Store on Route 57 in Hackettstown / Mansfield. He is a Professional!! You will not be disappointed and I highly recommend Sal and this store!

Stephan and Andres were so helpful. They set me and my whole family up with new phones and accessories and made the plan way more affordable. Awesome experience overall!

We were fortunate to go to this Verizon location today because both my husband and I needed help with our phones, our billing—everything! The minute we walked into the store, a friendly Verizon consultant, Sal Monaco, greeted us and began to address our issues. We were given his time and expertise in a professional manner as each of our issues was resolved. We left feeling thankful and pleased with our Verizon and with Sal. And.....we were invited to call him whenever we needed assistance. Great experience!

Fantastic service! Gabriel did a fantastic job and everything went smoothly! Love the workers in Hackettstown!

My husband and I were recommended to see Stefan and we could not have been more pleased. He was honest, informative, patient and helpful! I wasnt sure whether going to an Authorized dealer would be a good idea given prior bad experiences (and knowing they work on commission), but we are so glad we saw Stefan. He made the whole experience (which can be stressful) as smooth as possible and explained all the known hidden charges we should expect to see. Would definitely recommend Stefan!

Beth was awesome. Best Verizon employee 10/10 would recommend

Highly recommend this place. Sal was an absolute pleasure to work with. Completely trustworthy and allowed me to feel comfortable with what i was getting. Extremely knowledgeable of every product they carry and explained in depth. You can tell he really loves to help! I will be back just for him.

Nick, Gabe, and Andres are fantastic and very informative. I would highly recommend this store to anyone.

Andres was a fantastic salesman and Verizon rep. He taught me how to use my new phone and was very patient with me. Ask for Andres if you are in the Hackettstown area!

Experience extremely positive, Beth very helpful, patient and a pleasure to engage with. Very helpful and pleasant experience.

I was able to get a new phone in a short and easy trip! Andres was incredibly helpful and answered all my questions, big and small. Great experience.

Absolutely had a great time in the store, Gabe and Beth did a great job and were an absolute pleasure!

Had an absolute great experience at this store. Stephan Q did an amazing job helping me upgrade my new phone. I couldn’t be more pleased with my experience at this store.

Andres was so helpful in recommending the phone with the right features for me. He explained everything clearly was very professional and pleasant. I highly recommend the store if you are looking to upgrade your phone. A great experience!

Andres and Beth were great! Excellent service, highly recommend this store

I came into Verizon today a little skeptical about how my experience will go based on previous visits at other store locations. As soon as I walked in I was greeted by two gentleman Sal and Stephan. They were extremely helpful with the purchase of my new iPhone 12. I left a happy customer and would recommend seeing either one of them when visiting this location.

Had the greatest experience with Stephan! Great assistance and was more than willing to help me put my screen protector and case on! Super helpful and friendly and would definitely go back to get service from him once again!

Andres ... he was amazing..very helpful...spent a lot of time helping me set up my new phone...you have a great employee...if anyone needs to get a phone I recommend going to him.....wonderful person...

Had an incredible upgrading experience with Stephan!! He was very knowledgeable on all of the different phone options and even got me set up with some awesome accessories for my new device! Will go back every time I get a new phone or have any questions. 10/10 would recommend!!!

Andres was very helpful, and found us the best plan. We will definitely be back!

Stephan was very helpful and was a pleasure to work with. He answered all of my questions and helped me get a new phone without all the stress and frustration.

I visited this location with my aunt a few days ago. We were both interested in upgrading to the new iPhone 12, and Brian made the transition into our upgrades smooth. We weren’t sure it would be that simple of a process, and even with complications with credit cards not working Brian displayed politeness and patience throughout. We can’t thank him enough! He made our experience great & we will never visit another location for our phone needs again!

Andres was very helpful today when my phone died. He explained the new phone to me in detail

Andres was very helpful and knowledgeable in any questions we had with getting our new phones.

Walked into my local Verizon hesitation at best ~ being a senior citizen and knowing I needed to upgrade my phone … ughHowever, I was greeted as soon as I walked in by Andres one of the account consultants… omg! It was like having a family member in the business !! He did everything that needed to be done! I couldn’t be happier!! ⭐️⭐️⭐️⭐️⭐️

Stephan Q was incredibly patient with us and extremely helpful during this upgrade process. He was an absolute pleasure to work with and truly embodies what customer service really means.Thank you, thank you, thank you!

Nick and Andres helped every step of the way. This store is great and I would highly recommend

Andres was a awesome, helped me with my new phone, would recommend him

My experience today with Sal was great. Friendly, good communication and helped me figure out my best options. Great service.

Stephan was super easy to work with and made the trade in process quick and painless. 10/10 would recommend 👌🏽

I came into Verizon nervous to buy a new phone after having my old phone for 7 years. Andres was my salesman and at hello he was amazing. He made me feel very comfortable with my new phone choice and spent hours transferring all my stuff and making sure I was very comfortable with how to use this new phone. He also made sure I knew how to use all the features on the new phone.

Recently, I went into this location and was greeted and helped by Stephan who was one of the kindest salesman I’ve had in all my years of purchasing a phone. He made the experience sooo enjoyable, quick, and extremely helpful. I would definitely recommend him as the one to sell you your new phone in the fastest and best way!!

Nick is an amazing and very helpful guy. Goes above and beyond anytime Im in store

Andres was very helpful to me and my daughter. We couldnt have had a better experience.

I was at the hackettstown store working with Andres it was the best experience. He took care of all my needs, was courteous and very helpful. I give him a 5 star!!! If you need a new phone see Andres!

Just upgraded my iPhone with the help of Andres here at Verizon and had the best experience! He took the time to fully explain the phone and how my bill will look with the new upgrade. He was so pleasant and made the whole process go smoothly. I highly recommend coming here to see him to assist with any of your Verizon purchases!

I came in to get a new phone and Stephan was extremely helpful helping me upgrade to the new iPhone. I had no idea what I really wanted but he helped me determine what I really need my new phone to do and he pointed me in the right direction! The whole staff was really friendly too andres and sal also helped me look at some cases and wireless charging pads! I highly recommend this location and either of these gentlemen !

Sal was such a great help finding a new phone! He was so professional, kind and really worked with me. Everyone was so nice there. Highly recommend :) thank you again!

Andres was fabulous to work with today. My phone was just too old to handle all my work apps. He made sure everything was up and running before I left. Definitely recommend anyone to come here!!!

Great service by Andres I was out of the store quick. I will definitely return for accessories.

I upgraded my phone with Stephan and he was great! Very helpful through the entire process and super knowledgeable. Definitely ask for Stephan next time you upgrade your phone!

Andres was very courteous and helpful with my problem today

When i walked in, I had an immediate warm and welcoming greeting from Stephan. He helped answer every question and concern without a second thought! I’ve had very bad experiences every time I’ve gone into a phone store but this has completely changed my mind about them. Towards the end, another worker, Sal also came over to see if he could help in any way as well. Both of these employees are extremely helpful and well mannered and i truly recommend them to anyone looking for great customer service and a pleasant phone buying experience !

Highly recommend the Hackettstown location for buying a from. I dealt with Andres G. He was efficient and friendly. Found me the right phone right away!!

Andres sold me my new iPhone and explained everything. I recommend this store to everyone in the area.

Went to Verizon yesterday with a long list of things to do. Get new phones, merge accounts, move lines around and change our plans. Stephan and Sal were insanely helpful, patient and friendly. We avoided going to Verizon for a long time due to past bad experiences. The customer service these two provided was outstanding and we couldn’t recommend this location more!!

Anthony was wonderful to work with making the switch to a new phone quick and painless. THANK YOU!

Andres was excellent. Got me right through a new phone, no hassles

Sal & Stephan were extremely knowledgeable and guided me to the products that would work best for me. I had so many questions and they both were very patient an helpful. I highly recommend you visit this store for all of your Verizon needs.

Andres was great in helping set up my new phone. Always get great service here every time i need help with my phone.

Andres was a big help and a great guy to work with very chill guy definitely would come back to him for my next phone

Hi Verizon People...Just wanted to let you know that I visited your store in Mansfield, NJ today. A guy named Sal waited on me. He was extremely knowledgeable and professional. It was a pleasant experience. He couldnt do enough for me.Regards,Paula Solensky

Sal was amazing! 10/10 would recommend, the process of buying a new phone was so much easier because of his assistance! Definitely recommend this Verizon!!

Great experience! Andres went out of his way for me to get the best deal on my new phone! Go see him for your purchase needs!

Andres was VERY helpful with explaining my new phone. Fast and friendly

Andrea is very professional and knowledgeable .he has a very pleasant demor and also take the time to show you how to work the device.

Andres was very helpful and kind. He helped get a good deal and got the phone together and set up in no time.

The Sales Rep Sal was helpful. Polite and fast service. Would recommend coming back again.

Andres G was AMAZINGLY helpful and attentive. My shopping experience was outstanding. Thank you!

Amazingly helpful! Great experience! Thank you Andres! You were the best

The other day i stopped by looking to get a new phone and Stephan made the whole process as easy as possible. He was extremely knowledgeable and helped me pick out the perfect phone for my needs!

Sals very professional and so helpful, entirely cool experience.

Andres had a pleasant experience with this youngman. He is very helpful and answered every thing that I needed to know.

Great! Stephan helped me during my visit to get a new phone and transfer everything and was absolutely the best. He found a deal that ended up saving me over $500 which never happens at Verizon so that was awesome.

Nick is the man!!!! Very helpful, informative and professional.

Andres G. was an excellent sales associate. Helped with all questions and made an 11 year old very pleased. Would definitely recommend to use him for your Verizon services.

Ask for my guy STEPHAN, he hooked it up and made the whole process of getting my new phone super easy, I drove 30 minutes just for his exquisite customer service :)

Stephan was amazing he deserves a raise! He helped me figure out which new phone works best for me for the things I use my phone for. He was very informative and knowledgeable about the new device that I got. He got me some promotions as well. Stephan even went as far as to help me pair the blue tooth in my car, I will never go to another location unless stephan is there!

Andres was absolutely AMAZING to deal with. VERY professional & made the new phone buying experience (almost!) painless.DEFINITELY recommend!!

Had a great experience buying a new phone. Stephan was INCREDIBLY helpful in all areas - helping me figure out the best deal for my account, recommending which accessories I needed, explaining the differences between my old and new phone, helping me set up my new phone, being patient when I couldnt remember a single password, the list goes on. 10/10 would recommend and will absolutely be going back and asking for his help if ever needed.

Sal was incredibly helpful, and made the process so much easier than I thought it would be. Thanks, Sal for such a good experience!

Andres is a very knowledgeable, professional and efficient account consultant. My entire family is pleased with his performance.

Stephan was AMAZING!! Very helpful made sure everything was set and ready to go:) 100% recommend!

Stephan was an amazing person to deal with, he helped out my husband and I with getting new phones. We havent upgraded in years and he made our transition very simple and easy. He was very knowledgeable and I suggest that anyone getting new devices comes to this location !

Andres was very helpful. The experience was enjoyable!

My mom, sister and I all upgraded to new iPhones and a new plan and Stephan was the best! He was very patient and explained everything thoroughly. He made the process very easy and comfortable, would definitely recommend!

I worked with Stephan and he was excellent, knew exactly how to help and get me the phone I wanted. I would recommend him to anyone who is looking to have a stress free experience

I walked into Verizon and Stephan was super helpful. He addressed all of my concerns and was attentive to what I was looking for. He decreased my monthly bill and helped me pick the right phone out for me. Highly recommend anyone who is debating on getting a new phone to go see Stephan for all of your needs!!!

Andres was extremely helpful in setting up my mothers new beginners smart phone, complete with making it user friendly a (turning off unnecessary features and removing apps) and added the screen protector while the paperwork was being processed and the phone was running its startup and update. Highly recommend Verizon in Hackettstown and asking for Andres Id you can.

Andres is absolutely amazing at the Verizon store in Hackettstown/Mansfeild. He was so helpful and friendly. I highly recommend asking specifically for him!

I highly recommend this location, Stephan took the time to help me get a new phone especially since I work from my phone everyday. Staff is also very friendly and professional and very clean environment as well. Thank you 😊 nice again for all your help!

Nick is the man!!! I highly recommend, that guy is awesome!

Went into Verizon to upgrade my husbands phone and see if we could early upgrade me out of having an iPhone. Sal was who we worked with and he did absolutely everything he could do to get us not only what we wanted but got us set up on great deals on items for our new phones but also got us a tablet with promotions. Definitely have to say stopping at Verizon today and working with sal was a great way to start the new year! Highly recommend this store and salesman.

Best Verizon I have ever been to! So helpful! Amazing customer service

Stephan was the best salesman. He made me feel happy to purchase a new phone. I am glad I came and he was most helpful.

Had very great experience helped out with all my needs and answered on the questions. Thanks Andre for everything he hooked me up with highly recommend

Great service, quick and knowledgeable on devices.

Excellent experience purchasing my new phone and accessories. Sal went above and beyond helping me set up and navigate my new phone.

Very nice and informative,Beth, good job with New phone