Alex was great. He was very nice, helpful and made the process very easy for me. I have been with AT&T for many years and this was best experience thus far. Great worker!
Salesman Alex at this store was very helpful when switching from sprint to att. He was so knowledgeable on the new phones and what we would get with the plan. He was transparent and and easy to talk to. Thanks alex ☺️
Jackeline was awesome. Not only was she super helpful but also had a great sense of humor. Made the process of switching phone carriers almost pleasant!
I had the best service at this store. Staff is very knowledgeable and friendly. I want to specially thank this staff by the name Alex. He adjusted my son’s IPhone settings, so I don’t have to worry about anything anymore. And the manager is awesome. Thank you.
Sales rep Rolando was very friendly and attentive and understood all my needs. He helped me get through the whole process swiftly and professionally. Great guy keep up the good work!
The service is always great but they overwork their employees and managers, paying them way less than a livable wage. And that’s why they’re always understaffed. So please be patient and kind to them.
After going to the AT&T store at Adventura Mall and getting absolutely terrible service from the corporate kiosk people. I found the location on Hallandale Beach Blvd. My guest service agent Rolando took care of everything and with fantastic service.
Mariana was awesome! She helped me transfer into a new phone and was attentive, friendly, and knowledgeable. Would love to come to this location again!
I’ve been trying to get my phone service fixed for 2 years with many underlying issues in the account and Rolando the manager was extraordinary in his efforts to make sure my problem got resolved. 10/10 experience
Mariana and Jackie run this att location in a great way. Great team and great service. Ive been to many locations but I highly recommend this one.
I had problems with my phone (no have mobile data), could not fix it. Alex did it in 10 minutes. Thank You, Alex!
Fast and quick service, explained every package plan, and served well.
Great experience, thank you so much Alex !! Helped me out!
I am appalled by the service that I have received from this store and AT&T in general.I went in to the store 25 minutes prior to close on Christmas Eve. I was not only rushed out of the store but the 2 employees originally told me that they don’t have time to help me. After insisting that I do they finally did but were extremely rude to me.I asked for the cheapest plan which was $65 per month but they gave me the $75 plan instead. They also did not let me know that if I pay my bill even 1 day late, they will charge me an additional $35 for a reinstatement fee. (I haven’t received one text regarding when my bill is due and therefor every month I am at least a few days late to pay my bill.)They also failed to let me know that if I don’t pay an automatic payment I will have to pay more.Lastly, they did not transfer info properly from metro PCs to at&t and therefor I was in limbo between 2 phones for about a month. I was not getting calls or texts.They also signed me up for insurance and other fees that I never wanted to be signed up for.Each manager that I spoke to told me that insurance was cancelled and that my bill wouldn’t be more then $80 with $4 tax, and lowest payment plan for phone and service.This is untrue! My bill is over $35 each month.
Manager was fast, honest, and very helpful. Store clean and everyone all with masks on. Easy doing business there!
Thank you Alex for helping me.
Rolando knows what he is doing. He needs a raise !
Went to this store to return accessories that I bought from another At&t store because they didn’t have the color I wanted. Was told that I have to go to the original AT&T store to do a return. Company website clearly states I can do a return at any AT&T retail store. Horrible customer service. The store was empty at the time, so clearly I was just dealing with a lazy mean-spirited staff member who isn’t interested in doing his job.
Okay, let me tell you: This was the FASTEST, the EASIEST and THE NICEST account setup and number transfer EVER. I honestly loved the place and the most important - the stuff in this office. Alex was just AMAZING, she helped us with everything and gave useful advices. I don’t eve know what to add. Alex, thank you!!!
Jackie and Alejandro were excellent, couldnt ask for anything better. I bought a new phone and they transferred my number and info with no problems.
Great store and staff. Large selection of great handsets.
A big shout out to Alexandria and Craig, they were very helpful changing me over to a new iPhone! Very personable and professional. Thank you!!
Great experience, help and support with Alex S, very professional, friendly, . Highly recomended this office and staff. Alex you are the best
Excellent service, cordial and they solved my doubts effectively. For me it is the best mobile phone company in the USA
Great service! Definitely pleased with the service at this location.
Great service. beyond our expectations . Thank you.
Adrian was very nice and helpful.
Slow, and discortesy.
Great customer service!
Update your hours on your website and store front if you are not opened on Sundays. You have people cluelessly waiting outside.
Alex was super fast and helpful!
No help
Spot on.
Jackie Never in my life have I had such a pleasant service as it was given to me by that young woman, she is nice, kind, educated, and above all, very nice. You really have to appreciate a person like this in your company. Thank you very much, young lady, I appreciate your help.
Very good service, thanks to Jackeline who did everything in a very professional way.
Satisfied with the service of this place. Very attentive and good service.
They take care of you super well