Very professional, very kind, very helpful, very comprehensive, very positive vibes, and wonderful customer service. You dont feel no pressure at all. Your shopping experience is stress free as well! ❤️Drew is amazing! Best customer service and his knowledge is outstanding. The experience on buying my car was amazing. Will buy another car again here at this location in the near future.

Completely satisfied... did the whole deal from 90 miles away, and when we came to pick up the vehicle it took just a few minutes and we were off. Thoroughly pleased with the like-new SUV, as well as the great service we got from Rich and Blaine. Would happily buy from them again.

I just picked up my 09 truck from Towne and it looks brand new. I needed a new rear door and had some rust that needed attention. Their Collision Manager is Sue Camus and she worked with me to come up with a solution that I could afford and made the truck look great. Their work is incredible and their friendly, no pressure approach will keep me coming back.

Excellent service, very helpful and friendly. Very accommodating.

Upon getting in the lot, a great gentleman named Ron Freier (not sure if spelled right sorry) approached my wife and I and immediately asked if he could be of any assistance, getting us keys for a truck we wanted to test drive. The lot seemed busy and he was himself busy, but went the extra to assist us too. We drove two trucks and he was asking if we wanted to do anymore, what we liked and didn’t, what we’d be using the vehicle primarily for. Before he even mentioned anything about numbers he was really trying to see what we needed and did not up sell us anything. We decided on a 2019 Ram 1500. We had a pressure free deal, got the most for my trade, and stayed in our budget. Ron made sure every detail was perfect and had the truck detailed and cleaned before we took it later that day. Ron even noticed a dent (very small but not horrible) near rear bumper that will need attention and told us he would have that handled when we had the time. Ron was a consummate professional and was very down to earth and easy going. This is our fifth car we have purchased from Towne, and I definitely see us repeating business in the future. Can’t say enough about the experience. 👍

Joe was wonderful to work with! He was fast, prepared and knowledgeable. We got a great deal on the car that we wanted and the process couldnt have been easier. We picked up the car the next day and were in and out. Blaine helped us through the paperwork which was very easy and fast compared to other dealerships we have been to. Would definitely recommend!

The easiest car buying experience I have ever had. Joe was able to quickly transfer the car that I was looking for to Towne. He expedited the paperwork so that I didn’t have to wait and Dennis made the paperwork and sale quick and easy. I would highly recommend Towne!!

Had to take my car in for a NYS inspection. It was very easy to schedule my appt over the phone as sometimes its nice to talk to another human being. They took my car right away, and I believe I waited less than an hour. An employee came to get me in the waiting room, and walked me to the cashiers desk. It made me feel like a valued customer, and that I wasnt just a number nor did I feel dismissed. I could have easily went somewhere closer to my home but I have always valued the service given at this Jeep dealership location.

Bought a car and took 9 days for them to have it ready for pickup. Was not even offered a free oil change or gas card for the delay. When I finally picked up the car they gave it to me with a half a tank of gas and a missing antenna on the roof. This was my 2nd car I bought from Towne and will be my last. Ruined my car buying experience.

Chuck, Blaine, and Dave did a fantastic job getting me in my new Jeep as quickly and efficiently as possible. They made sure I had all the information I needed, got the best deal possible, and made the entire process easy and enjoyable. I look forward to working with them again on my next vehicle purchase!

Always a pleasure dealing with Mike (sales manager) he has a lot of knowledge about the vehicles he has in stock, and will do whatever it takes to find what is right for you. All of the employees at this location we’re very kind, patient and courteous. Will tell everyone to come here

Big Al is the man. Every part of my experience was enjoyable. I got a great deal for my trade-in and actually got more money off the price of my beautiful truck. Everything was explained to me, from financing options to how to hook up my phone to my truck. The dealership is conveniently located for me in the south towns and I look forward to buying my next vehicle from them.

Everyone was very helpful .Allen was GREAT. He was the best .I was in my new car in three days. Everyone was pleasant. Very easy to work with. Going to send my friends there to look for there new cars,

Excellent car buying experience which Ive come expect from any Towne Dealership. No pressure, no harassing phone calls. Simple, fast and thorough. Drew (Andrew) was an absolute pleasure to deal with. As with any Towne Dealership I highly recommend trying here 1st before anywhere else in the WNY area.

Chris Stroh was very helpful and got my vehicle in quickly for service.

My experience with Towne Chrysler was wonderful. I was very comfortable there, every thing went smooth and our sales person (Jack) was very friendly and personable. I would definitely recommend them.

Wow towne auto thanks for doing a very goodly job on my 2019 ram 2500! Thanks Andy! We love our towne!

The second time we brought the Jeep in and they were unable to fix the problem. This time it was one of the headlights. Drove it home and it still didnt work. Very frustrating. On top of that they hit us with the full fluids change out, nice upsell while it was in there. Trying the other dealer at this point.

Couldnt be more pleased with a very caring up front and quick service

Saw a truck online, called, spoke to the salesperson and immediately put a $500 deposit on the car. The truck was sold the next day. Im from out of state so I hired a mechanic to go inspect the truck after the weekend, which the salesperson knew and agreed to. Mechanic shows up Monday morning and texts me that the car has been sold. Im livid! My manager sold the car! I told him he had to call you and apologize since he made the mistake, not me. Shady and sketchy. Didnt even have the courtesy to call or text me. I wouldnt buy here. **Edit: when the manager called to apologize, he refused to reimburse me for the cost of the mechanic that went there to inspect the car ($167) but he did try to sell me a different car. I can now add douchebag to shady and sketchy.

Best dealership by far in the Buffalo, NY and surrounding areas! Had the most positive experience for the 2nd time in a row in less than 1 year with a vehicle transaction. Fabulous facility, great vehicle inventory and most of all the staff is exceptional. Best Sales Team Ive ever dealt with in decades! This place has my business for all future vehicle purchases.

Greg Kantor and the entire team at this dealership were a pleasure to meet and work with, ensuring my purchase was enjoyable and providing me with a variety of options for the smoothest transaction. When my truck was ready to take home, I was surprised to find a fresh detailng job was done and the truck had full tank of gas for my 400 mile trip. My experience at this dealership was truly the best and I wouldnt hesitate to visit again in the future for another purchase.

Long story short.........They pulled my credit and told me a I had a low credit score. I said now thats BS!! I went to my credit union and to no surprise they told me I had GOOD credit and my score was 53 points different then what the dealer pulled!!!!!So I went back to the towne dealership with a check. We bought the vehicle but right after I signed the papers I questioned them about this. Needless to say they couldnt give me an accurate answer. Plus they tried to take credit by saying HEY I HELPED YOU PURCHASE THE VEHICLE I quickly corrected the mistaken individual and said NO SIR, MY CREDIT UNION HELPED ME!!. Just stay awayfrom them. Its bad enough WE ALL have to deal with the pandemic, These games arent needed or appreciated. I only purchased this vehicle from then because my fiancé really liked the vehicle.

Very prompt. I was in and out for repair very quickly.

Everything was serviced but my car door, where the speaker was replaced, was left a bit greasy. Greasy and dirty enough for me to notice. I thought COVID-19 would require personal to be extra clean when working in someones car but I guess not.

Arrived early for oil change and tire rotation. called for a ride not knowing how long it was going to be received call approx. 30 mins later truck was done very happy with that. Would recommend.

Service on Chrysler great! Clearly explain all car issues and options w related costs for repair. Accomodating re scheduling. Rob is always a pleasure to deal with too!Very clean environment, as well.

I ordered the part of my car 2017 124 Spider Abarth from Shawn. Nobody couldnt get that part I needed anywhere in North America, but Shawn settled this matter over the phone.He was the most helpful and friendly person in a car dealership Id ever had in my whole life...Thank you so muchI really appreciate it.....

I will say that the customer service was friendly, good, and calm experience. I was working with Mike from Towne Ford on the sale even though I leased through Towne Chrysler. Either way, as a whole the complete Towne experience was very good and I will be going back for future leases / purchases.

I had a good experience because they took me in as soon as I got there and my oil change/ Service was done quickly.

Eric in service is very friendly and helpful!Suzanne Camus, Body Shop Manager is just outstanding! It was my first experience ever with having to get body work done. She is totally on top of things and her communications with me to keep me up to date were great!

VERY DISAPPOINTED CAME IN WITH MY 19 YEAR OLD WHO WAS CAR SHOPPINGWE HAD SOME CARS IN MIND AND A BUDGET, TOLD THE SALES MAN SHE HAD GREAT CREDIT THE OLDER SALES GUY BASICALLY SAID THAT SHE WILL NOT QUALIFY FOR A LOAN NO ONE WILL GIVE HER ONE WITHOUT A CO- SIGNERTHEN PROCEED TO SHOW HER CARS SHE DIDNT WANT SO I SAID NO THANKS AND LEFTneedless to say we went to WEST HERR got my 19 year old the 2016 low mileage Malibu she wanted NO co Singers low 200 paymentWith 1500 down 5 year loan 5 year Warranty she was approved for 15,000 AT 19 years oldCould of been yall Sale but i guess Our Color wasnt right!🙄🙄

Service department is not accommodating at all. 3rd time I’ve had to bring my car in. Did i mention i just bought it 5 weeks ago? I pay for the warranty that I’m supposed to get a loaner car. I’ve gotten a loaner 1 out of the 3 times basically them telling me to f myself and wait until they’re done. “Well how long do you think it will take” with the answer being “How are we supposed to know”. Consider this before doing service with them.

James was absolutely great and answered many questions for me. Allowed great amount of time for checking out the vehicles and test driving to make sure the Jeep Renegade was a great fit for me. Great time management at facility to get me driving off the lot that day. Would recommend to anyone!

Just purchased my new Jeep Grand Cherokee from Al Radominski and would highly recommend him. Had been to another dealership previously and dealt with a young salesman. His/his manager’s numbers didn’t make any sense for what price they claimed to want to sell me the vehicle for. I am a busy professional and don’t have time for that type of nonsense. Was give Al’s name by a friend and when I met with Al there was no nonsense and no wasting time. Very happy with the price we paid. Got help from his assistant Andy during the process, they make a great team. Thanks Al and Andy for a great car buying experience- we will be back to see Al next time we need a vehicle. My wife and I highly recommend Al and Andy.

Great service, quick and easy. Parts and service departments are so courteous and respectful. Only dealership i know who cares about your time. Big Thank you to Mr. Chris Gallson.

One one star because it wouldnt let me choose lower. RUN away from this dealership and the inept sales department and customer service reps. They dont return phone calls and they are a shady organization. I had missing parts, broken pieces, and actually DENTED brand new car they passed off. NO apologies from the sales department about any of the inconvenient trips I had to make to Hamburg. Regret thinking these guys were a decent group. HORRIBLE!

I received an amazing deal on a 2020 ram 1500 warlock through Townes lease deals. Rich Battaglia was professional friendly and helpful. I purchased a jeep from here in 2016 and leased a truck in 2020 and I will continue to do all my vehicle business here for as long as im driving. Towne is a great car dealership!

What a pleasure it was dealing w them! my salesman Rich Battaglia was very professional and spoke openly and honestly w me ! no haggling, I gave them a fair offer and they accepted it right away. no back and forth bs. great ppl there !

I had a great experience at Towne. The people there were friendly, helpful and knowledgeable. Towne made my car buying experience enjoyable and stress free. I would highly recommend this dealership. A special thank you to Jim Stewart.

I love the Jeep Compass I leased, but was not happy with my experience with the dealer in regards to customer service. I was told when I came back to pick up the vehicle that everything would be ready. When I got there we sat for a very long time because nothing was ready. We had mentioned a discount tothem when we went the first time and were told this would be looked into and they would have it all set when we got there to pick up the vehicle. Nothing was done. they had not looked into the discount until we were sitting there, the registration of the vehicle was not done and was done while we sat there. When we were leaving I had to ask the salesmen if he was going to go over the car with me ( it was close to closing time of no fault of mine!) he grabbed his jacked and went out there with me, but i could feel how rushed it was because it was quitting time. the finance person was rude in my opinion, because the contract he wanted me to sign did not show them paying off my current lease and I insisted he add it to the contract. He was rude about it. I had the right to ask about this. Changes had to be made to the contract because although i told the salesmen during my first visit, it was never corrected.Not a good experience overall.

I purchased my first vehicle from Towne, I was pleased with the whole experience. I knew what i wanted before i got to their location because i had searched their website beforehand. I met with a salesperson, told him what i was looking for and he promptly brought the vehicle around for me to look at. I will return to Towne again in the future to buy again!

Great customer service! One of the employees was at the end of his shift but took the time to shuttle me from home back to the shop to get my car. Very professional.

I walked in met Joe shook hands and he handed me keys to the vehicle I decided to buy. Joe made everything simple. Stress free as far as making a major decision to buy a vehicle. Jeep Name stand for itself But Joe well hes great and I recommend asking for him when your ready think about a new vehicle

Very happy with Towne experience. We live an hour and a half away but have periodic business in Hamburg, so I was glad to see used cars on your website - even the particular make/model/year I was looking for!Within 3 minutes of arriving at your lot, salesman Jack was offering his help and he was great. Very knowledgeable and took time to answer all our questions. All staff we dealt with were courteous and professional.Im enjoying my new Ford Focus Hatchback and recommend that anyone looking for a car, new or used, check out this Towne dealership.

We worked with Rich Battaglia and he got my husband into the truck of his dreams! We walked out the same day with a 2020 Ram 1500 Warlock and for less than he was paying for his previous vehicle! Very happy customers 😁

Extremely unhappy with my experience at Towne Ram etc. on Camp road in Hamburg, NY. Their task was to change 4 light bulbs and correct a water vaper problem in one headlight. They changed the bulbs but informed me the water situation could not be fixed and Id have to replace both headlight assemblies completely. Two of the bulbs installed would not even work. They charged me $600 and left my truck in worse condition then when I brought it in. I was informed that replacing the two headlights would cost almost $2,000. So they wasted my $600 mostly on replacing bulbs in fixtures they latter told me needed replaced. Not happy.

Andrew is an excellent sales rep...his personality and full attention to exactly what I asked for was extremely refreshing in todays workplace ty Andrew my husband and I are very pleased especially with the Orange scent..lol

They had a vehicle listed on the website. When i went there to look at it the salesman told me he didnt know where it was to come back in 2/3 days. Lost sale got a car at west herr who was willing help me.

The team was very friendly and resolved my problem quickly. Thanks you!

We found exactly what we were looking for at a great price. However, when picking up the vehicle and signing all the papers, we were blindsided by a warranty option at an extra $2,000. I wish we were given this information when we purchased the vehicle 2 days before and had a chance to discuss it to see if we would be able to afford it. My husband and I are both on a fixed income and this was a discussion that we would have liked to have beforehand. We didnt appreciate being put on the spot when a decision was needed right away at that time. Other than this, it was a pleasant buying experience.

Two thumbs up for Bob Laskowski and Blain in finance.

Bought my truck there, Judy bought her Charger there! Good price, GREAT service team

WE MY WIFE AND I WERE GREETED WITH OPEN ARMS AS BOB LOKOWSKI GREETED US TO TOWN CHYSLER DEALER SHIP.BOB WAS VERY PATIENT AND UNDERSTANDING WITH US ABOUT THE NEW TECKNOLOGY AND COMPUTER APPLIED OPTIONS WE CHOSE A JEEP CHEROKEE LIMITED WITH EVERY OPTION AND CREACHER COMFORD IN THE WORLD. WHAT A BEUTIFUL AUTOMOBILE.WE DID HAVE ONE PROBLEM . THE CAR WICH WE BOUGHT DIDNT HAVE FLOORMATS SO WE CALLED BOB AND HE TOLD US TO COME RIGHT IN AND PICK THEM UP. WE PULLED UP TO THE DEALER AND THERE WAS BOB WITH FLOOR MATS IN HAND AND HE EVEN INSTALLED THEM SO WE ARE HAPPT CAMPER WITH OUR NEW JEEP AND THANK YOU BOB FOR THE GOOD DEAL AND GREAT JEEP.STEVE AND MARGE MUSCATO

Ive purchased Chrysler vehicles throughout the past 20 years at other big name dealers. I was never happy with the service or overall experience. Vehicles were great though. This time around I found a vehicle at Towne in Hamburg. Found similar vehicles at the other dealerships, but didnt want to deal with the nonsense. I cant say enough good things about my experience at Towne. My sales advisor was Joe. He treated me with respect, no pressure selling and was extremely reasonable. Not once did I feel uncomfortable. The best buying experience Ive ever had at a dealership. Cant say enough good things about the process. Great communication, knowledge, and no pressure. Excellent in my opinion. Thank you!!

We had a pleasant experience buying our Jeep. Our salesman James May was very knowledgeable and extremely helpful. I feel he went above and beyond. The other staff we met at Towne were also very pleasant. I highly recommend Towne Jeep and ask for James...10 stars!!!

Poor customer service. Sales person refused to comment on price of vehicle. Said internet people dont like dealing with sales people. Didnt even bother to take my information while i had cash in hand.

After being a VERY loyal Towne cash customer and business advocate since 2004 imagine my shock when I found out Towne was nowhere near being in my corner. They apparently sold me a truck that was a branded lemon yet they never told me, glazed over all of it, said it was like brand new and never even told me that it would affect my resale later on. Then they proceeded to act as though I was the problem when I came in to trade, and when it was apparent what the car really was they stated they wanted to, “make it right.” That meant they made me an offer to buy it back and then rescinded it 10 minutes later stating the other vehicle they offered to me was sold. No additional offer. They clearly cater to people interested in high end cars but treat everyone else poorly. Do yourself a favor and go somewhere else, the Towne automotive group is terrible.

Nothing but the BEST!! Greg in Sales was WONDERFUL, personable, professional, listened to what we wanted, gave us exactly what we needed. No pressure, he worked with us and gave us a GREAT deal! We just had our first service appointment and the staff there were friendly and very efficient. Could not be happier. Would recommend Tower Dodge to anyone

Jack was very calm, laid back and reassuring which made us very comfortable.

As always, prompt, courteous and effective. Thanks to Rob E

I was very pleased with my recent attentive experience with this dealership. Salesman covered all details and was very helpful. Would highly recommend.

I went to have my cars oil changed and tires rotated. I went to the Express service and there was 1 vehicle ahead of me. I was directed to a very nice waiting room where there was a tv and coffee available. I will definitely return in the future.

What a great dealership! Top notch! Service writers, techs, salesmen, management is all about you the customers satisfaction!

Very helpful and professional! Maintaining COVID-19 protocols!!!

Been here for service before, but this is my first review. The service department is very knowledgeable and friendly. I usually do most of my own work, but have come in for alignments and the odd recall or even when I didn’t have the specific tool or didn’t feel like doing the work. I would think that service departments would hate a guy like me, but have always been happy to have me and very fair. The waiting room has been updated and is actually quite nice. It’s also surrounded by restaurants if you want to spend Time elsewhere

Ive come here several times now for parts for my Chrystler T&C and Dave at the parts department was extremely friendly and knowledgeable every single time. Always smiling and glad to help with whatever parts needs I had. I drive out of my way to come here because of how wonderful the service is. Dave even remembered me from the last time I had gotten parts there which is rare in general, let alone at a big car dealership.

Super people to work with

First rate everyone polite and friendly

Always a great experience at Towne. Have been dealing with Rob for several years, and he is courteous, patient, and professional. I will continue to take my Jeep to Towne for any future needs!

Was so happy to get into our beautiful new Jeep Cherokee. Dave Loft was extremely helpful in gettingUs just the right vehicle and making sure all necessary paperwork was complete. He jumped in and made sure we understood the control panel. He even helped us pair our phones for hands free talking! I know we will be coming back to Towne for our next vehicle purchases or leases....and I will recommend Towne to others. WE LOVE OUR TOWNE!

They quickly analyzed and fixed the problem !!thank you

Warranty paint and corrosion repair. The job was done perfectly and in less than two days. A very nice loaner was provided free of charge.

Dave Loft knocked it out of the park when I bought my brand new 2019 Jeep Cherokee. My brother in law bought his Jeep from him and recommended Dave to me. I was so impressed with his efficiency and knowledge of the Jeep as well as his personality. I immediately felt at ease and I knew I was getting the best deal out there. The whole team was great and I was leaving with my brand new Jeep in under 4 hours — we even went and got lunch while Dave handled the insurance stuff and got the paperwork ready. My roommate bought a brand new truck December 2017 from a different dealership and we were there over 7 hours while the saleswoman was making other deals and didn’t know the inventory they had — he wishes he was ready for something new to buy from Dave! All around great experience and I couldn’t have asked for anything more.

The wait room is much better than before! Nicely remodeled! Usually, they are pretty good with wait time. Went in for winter tire change, alignment and inspection, it took 2.5 hours!!! As a suggestion, would like to know in advance how long to expect to wait so I could plan accordingly. Otherwise, staff is always friendly.

Overall very satisfied with my vehicle purchasing experience.My salesman was very good and took the time to answer my questions and got me into the lease I was hoping for. I did not feel pressured with my experience and that is always a plus when searching for the right vehicle.

Excellent crew at Towne CDJR!

Big Al & Andrew were great! Stress free & friendly service. I absolutely love my new Jeep :) Will recommend to family and friends looking for a new vehicle!

Great experience! Definitely would go back

Chrysler Towne made our minivan buying experience very easy and painless. We had been to several other dealers before heading to Towne. The team at Towne made us feel like family and really helped us through the process without too much haggling for the best price.. We will definitely be goin back to Towne when we are ready for another vehicle.Thank you Johnny Van and David Loft!

Bobby is a great mechanic and I will be back

Best car buying experience ever!!!! I was looking at used vehicles and wasn’t planning on buying anything the day I went. Towne worked within my budget, made suggestions and got me in a brand new Cherokee that I drove home that day! We truly appreciate the laid back atmosphere. I went to a other local dealerships that were high pressure and rude. From start to finish, Towne treated me with patience and respect; I won’t go anywhere else.

Big Al was my salesman. He and Andrew were great. I like the casual way he sells by just giving you the keys to a vehicle youre interested in and letting you decide if you like it or you dont. No pressure.

My experience at Towne Jeep was fantastic! James May was so easy to work with and made the experience stress-free. I would recommend Towne and James to anyone looking for a new vehicle!

Overall great experience - got a great deal on my Jeep Renegade. Was in and out incredibly quick.

Drive right in (door opens as you approach), attendant greets you, takes your keys, and they get to work. Friendly and instructive staff. Actually a great service department.

This is the best car dealership with which I have done business! Dave Loft is honest, personable and trustworthy. I have felt completely at ease knowing he was working for my best interest. Towne and Dave will continue to have my business in the future!

As always my experience at Towne was wonderful. My salesman Bob Laskowski covered all bases when I was making my choice on a vehicle . I love the Compass and am enjoying driving it. All the people I have interacted with at Towne have been inviting and engaging. Thank You.

I had been looking for a preowned vehicle for quite some time and found the best value in the country right here in my backyard at Towne Chrysler Jeep. Cliff and James made the entire process simple, easy and fast. No old school games, probably one of the best car buying experiences I’ve had in my life.My wife and I were in and out in less than an hour at delivery time and we could not be more pleased. Thank you to the entire team at Towne.

So far service has been good, and helpful. I just wish they would of been a little more workable with me at the time of sale, and somethings could of been left unsaid. Overall i am pleased with getting the things for the jeep that I ask for.

I went to Towne Jeep to have a recall work performed on my 2012 Jeep Grand Cherokee on the morning of 11/30/17. It was in regards to the Brake Booster Shield (T59). Went in. Got it checked out/done. There for only about an hour. I normally take the time to inspect my vehicle after any service visit at any dealership because some are very careless. But, I didnt. That was my fault. I get home and decided to check out their work then. Im only 10 minutes away, less than 5 miles. What did I find, a dent with a few scuff marks on my right rear passenger door. Also noticed that the cowl panel cover wasnt properly secured.I havent called the dealership yet but I know all their going to say is, 1) Are you sure it wasnt there before you came in?, 2) You drove it off your service visit so now were not liable, 3) You have no proof it was us.I know my vehicle and I take care of my vehicle. And this wasnt there prior to my visit. The dent is slightly larger than a quarter so its probably not even worth fixing. But, its just the point that you guys were careless and damaged my vehicle. No matter how small or big, you damaged it.After I noticed the damage I decided to wash my vehicle and put a clay bar to the damaged area. Luckily, I was able to remove the scuffs and the damage didnt penetrate thru the paint. But, that dent is there.This was my first ever visit to Towne Jeep. Itll most likely be my last visit ever for anything.Ive attached before and after photos.

I found a suitable used SUV on the Internet, Oct. 2017. Asked the salesman to take a good look at it before making the commitment of a long drive. He got back to me with the details and I drove up. The vehicle was exactly as he stated, in great shape so I purchased it. Runs like a charm........my mechanic couldnt find anything to be concerned with. Towne employees treated me well and I am thrilled with the purchase.

Big Al has sold/leases me 6 vehicles over the years. No hassle / no high pressure sales tactics. Dedicated customer of Town Auto group.

Leased a vehicle. Went to pick it up, it was very dirty even after they cleaned it. It had many long scratches on it, and they didnt fill the gas up like it said in my contract. It was basically the worst service ever! On the bright side, they told me to bring it back another day so they could make things right. It still remains to be seen.

Went for an appointment at 1 and was very clear at my need to be done by 2:30 to get my children from school. At 2:40 I had to find the advisor only to be told it wasnt ready. Car still wasnt ready at 3:30, didnt leave until 4. Communication is poor at best, service advisor had NO CLUE what he was talking about. Unfortunately all that was important was getting my money and attempting to overcharge me for additional unnecessary services.

Great experience at this dealership. Loved that they let you look around without salespeople descending on you like vultures. Excellent customer service--bought and drove away with my vehicle the same day! Thanks for a stress-free car buying experience James May and Towne team!!

Sue Camus was great. Got the new Jeeps hood realigned and painted from the problem that occurred when we brought it home the first day. Sue was very informative and explained everything that was done. I wish your salesmen would take a class from her about customer relations!

Great experience. Bob was knowledgeable and accommodating. I couldnt be happier with my new Jeep Wrangler.

Great service low pressure

Chris was exceptionally helpful and called when there was additional work needed to be done. I had to speak with my husband and call him back a few times and each time I got ahold of Him (not a voice mail) and our vehicle was done in a timely manner! They are a great group of people working there and I highly recommend them