Customer service was great. prices are reasonable. we bought a king size mattress and frame. we well be back!
Courteous and very knowledgeable. Would recommend to anyone looking for a mattress, adjustable base, living room furniture, or kitchen table & chairs.
Personally I feel like if they would just put the up-to-date prices on the very few things they have they would sell more but every time I go in I feel like they want to haggle. Id rather just go across the street, to a department store online, or on the other side of town to furniture store thats not selling liquidation to pay a slight bit extra to not have to deal with that hassle.
My wife and I recently bought a new mattress and I am so glad we went to Box Drop Mattress in Hannibal. The prices are very affordable and the bed is amazing. But the customer service is what I will remember most. It was phenomenal! All our questions were answered and they helped with loading and strapping down our new purchase in the truck. Allen and Michelle are extremely friendly and I was happy to not only receive a comfy new bed, but also support their business. They’re great people. Go see them!
Wonderful people with affordable and durable furniture! We purchased our bed from them what an amazing investment in us!Thank you!
Wonderful! The people here were really nice and loved the experience thank you boxdrop!
The folks at Boxtop are geniune and very helpful. We bought a loveseat there this last weekend. I will definitely buy from them again.
Great service and selection and some of the nicest folks around... love the purchases... weve gotten from there
Good prices. Great service. Friendly, family owned business. Everything we wanted was in stock. Many options to choose from.
Thank you - my Beautyrest mattress and adjustable base is fantastic and all at a wonderful price too. Thank you for the service you provided. Wonderful to do business with. I will purchase all my mattress needs from you.As soon as you get your living room furniture in please let me know as I want to come look at them and see what I want. Thank you.
Quality products, FANTASTIC prices, and Michelle & Allen (owners) are wonderful people. I just purchased a deluxe adjustable Cool Phase mattress, adjustable bed, new pillows and mattress cover. I could not be happier.
Dealing with Michelle and Allen was an experience not found much in todays world. They actually will work with you until you are satisfied 100%. Thanks so much to both of you...
Very nice couple. Full of information, polite, and patient. Was a pleasure doing business with them.
Very patient and helpful employees! We tried out about 10 different beds and went back to three or four and had to keep asking the price and we were answered with a patient smile. Highly recommend!
Bought a sapphire cool phase and 300 base and love it. Great service not pushy and very helpful. I reconnected Dropbox mattress. Prices are great too.
My fiancee and I heard about BoxDrop on a local facebook group and were in need of a new bed. We were waiting to get a new bed because new mattresses are usually really expensive. After a brief conversation over text - yeah, they text- they came in over an hour before opening to help us sleep better. Michelle led us around the store and let us try out at least 15 different mattresses - from memory foam to pillow top to gel mattresses. She gave us time to pick which one we wanted and we never felt like we were being sold on a mattress. We eventually picked a King Size (they have up to California King too) Arctic Crown Pillow Top by Sapphire Sleep. The mattress retails for $2349 by itself and we decided to get a platform instead of box springs and the platform retails for $220. The total MSRP of our set up is $2569 plus tax.After tax and delivery charge (about 50 miles away) we walked out spending a total of $1350!!BoxDrop offers layaway plans and financing or you can pay in full. Any way you do it, go to BoxDrop to sleep better tonight!!
The people who own this business were very welcoming, kind, patient, & extremely helpful when I came in to purchase a mattress. Thr atmosphere is very welcoming and comfortable.I love that I was able to purchase a high quality mattress with a 10 year warranty, as well as being able to purchase an adjustable base with the price bundled with the mattress! I saved so much money, & have been sleeping SO GOOD on this mattress! I havent had a bed so comfortable, & love being able to sleep all throughout the night! Thank you for EVERYTHING Michelle Caudill, & the card you sent in the mail was very nice of you. Again, thank you SO MUCH!
Great place to buy a good mattress at a good price
I had the opportunity to deliver to the store Owner a wonderful person
Had an appointment to look at Mattresses and texted when I arrived like requested, no response. Waited over 30 minutes and called, they actually hit ignore. Horrible customer service. They couldve at least answered or messaged back that it would be a while still. Its been a hour now and still no response. I dont know about quality or price but the customer service is horrible. I left and wont return.
Fast unloading