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Hoffman Ford
5200 Jonestown Rd, Harrisburg, PA 17112, United States
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Hoffman Ford
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T
Review №1

I worked with Dave Jimison and I was surprised how easy everything went. I seen the truck they had advertised online so I went to check it out and was very impressed that they werent pushy with anything.

Sa
Review №2

I worked with Mr Ben Breneman and he was amazing. I went to several dealerships in a week in need of a car. When I came in Hoffman I was immediately recognized and they were straight forward and honest with me. They also worked above and beyond to make sure I was able to take something home I could afford but also loved! Mike in financing was a blessing as well! If it wasn’t for them I’d still be searching for a car.

Ab
Review №3

We were urge to get a vehicle, after a total lost. James Chaney greet us inmediatly and provided best customer service from beginning to end. Now we are enjoying our vehicle as family. Many thanks and God bless you!

Dr
Review №4

Hoffman has been great to deal with throughout the reservation/order process of our new Bronco as well as after sale with service and recall replacement of the original hardtop. And they didnt hose reservation holders by marking up their orders when delivered like some dealers have.

We
Review №5

I could not be more happy with the service I received from Jim Bibb w Hoffman Ford - knowledgeable, explained everything, but most important kind - I knew he was helping me get the best deal and I appreciate thatThanks Jim

An
Review №6

Joe Latshaw really made my first car buying experience so easy. The whole process was so quick and smooth. I would highly reccomend!

Su
Review №7

Ben Breneman was our sales person. He was not pushy but very informative- he answered all our questions. We are thrilled with our purchase. Thanks Ben and Hoffman Ford.

ul
Review №8

Worked with Joe Latshaw and Dave Smith. Great guys who helped my wife and I with our 2021 Mustang purchase. I really recommend Joe and Dave if you are interested in a FORD. Joe especially went out of his way to provide us with a fantastic experience. You cant go wrong with Hoffman Ford.

Am
Review №9

Wonderful experience purchasing my 2021 Ford Explorer XLT. The sales rep Joe Soyos was great from the start all the way to finishing with Mark Baynham in Finance. I was torn between 2 vehicles and there was no pressure at all. They were understanding and super attentive to all of our needs. Everyone we came across was so friendly. The dealership was super clean and they cleaned my vehicle up very nice. Sales Rep Kevin Hunter was so helpful with downloading the Ford app and getting everything ready before I left. I couldn’t of asked for better service. Excellence at its finest. Thank you to all at Hoffman Ford.

Ca
Review №10

Hoffman Ford is an excellent place for sales and service. I recently purchased an Explorer. Joe Latshaw was very helpful in guiding me through this process. He answered my questions and fairly represented me. I have been buying cars at Hoffman Ford for many years and continue to feel comfortable with this dealership.The building upgrade is great!

Fr
Review №11

Great experience at Hoffman FordI purchased many NEW Ford F-150 Trucks. This purchase was the best experience I’ve ever had.My purchase started with ONLINE salesperson Jim Hivner.Jim coordinated my visit since the truck I wanted was sold.2 days later Jim called me and said the previous deal fell apart so the truck is now for sale again.My salesperson Troy Scott was very professional and friendly. Troy had all the answers to my questions.Troy made the deal for my NEW 2021 F150 King Ranch 3.5-liter PowerBoost Hybrid. What a New truck, I traded my 5 year old King Ranch. What a technology advancement with this 2021 F150 King Ranch. The total purchase experience was excellent.Definitely would recommend Hoffman Ford for your next vehicle purchase.After seeing their modern service center, I will be getting my Truck serviced there also.Thank you to Hoffman Sales Support Staff.

Da
Review №12

I was throughly pleased with the service, Mr Joe Latshaw made my experience seamless. I can’t wait to purchase another.

Ma
Review №13

I went in for The Works package. They give you the option to drop off the car or wait in their customer lounge which is comfortable and has free drinks. I was also asked if I want my car washed(no extra charge). Excellent customer service. Was personally reached out to by a member a couple of days later to make sure I was taken care of.

Jo
Review №14

Had my car in for State Inspection, Emissions and Works Package. Dropped car off at 7:30 am and Bob my service technician called and texted me the car was done around 10:44 am! Yeah super pleased to not have to wait all day for my car. Thank you Bob and Hoffman Ford!

Vi
Review №15

5 Star. AJ is awesome! Great guy! I called, reserved an appointment, dropped in to test drive a full size Bronco. He was right there waiting, welcomed us, explained every question about the Bronco. I’m the type of guy who like to test drive alone so I could get the feel of the car but I’m so glad that he tagged along with us and explained every bit of the vehicle during the drive. I was so impressed by the customer importance and had decided to move my order to this dealership.. there were few hiccups..but, hey, there was AJ…helped me do a new order… experience from the moment I called him/walked into the showroom, until I left that place was great. AJ is true Bronco expert!!! I totally will recommend him and this dealership.

Lu
Review №16

My experience wasnt the best. But Ms Mary P. Is the best and was the best handle me with the best respect and resourceful. I recommend her expertise in any platform.

Ji
Review №17

Transmission needed diagnosed and fixed. Hoffman team, as usual, fixed the problem in a timely professional manner. I can always rely on the Hoffman team to do a great job!

Lo
Review №18

Never bought a car here but love the service. I really feel like they care. They will work with you and I feel are very honest. I will update this review if I ever purchase a vehicle from them.

Ch
Review №19

Great experience at Hoffman Ford on the recent purchase of my 2014 Lariat! Sales representative, Shannon Ostermayer, offered the friendliest and most professional service throughout the sales process. Easy, efficient, straight forward and no nonsense from start to finish. I am comfortable and confident in my purchase and highly recommend Hoffman Ford to those interested in a future purchase. I am happy to be a part of the Hoffman family and will, without a doubt, look to them first when buying in the future. Thank you, Shannon, and Hoffman Ford!

Co
Review №20

I recently purchased a new hybrid vehicle from Hoffman Ford in PA, and from start to finish, the staff there couldnt have been more helpful. I was purchasing a vehicle from out-of-state and had some travel that caused delays in my ability to pick it up, and they made the process clear and easy even with these complications. Dave Jimison in particular was so helpful in orienting me to my new vehicle (and all the new technology!) and communicating with me ahead of my appointment to make sure paperwork was in order. Couldnt be happier with my experience here!

Ma
Review №21

Great experience at Hoffman Ford. Just bought a new 21 Explorer Hybrid. communication throughout the process was superb. From the first time I contacted Hoffman, I was in constant communication with Taylor and Dave Smith to ask/answer questions and work on a deal. I even heard from Ryan Hoffman when I had asked a question and he knew Dave Smith had left for the day. When we arrived at the dealership, Dave Jimison was very patient while we did a test drive and asked questions. Morgan in finance was great too and Hoffman gave us a great interest rate. Overall a great experience! Thanks.

Jo
Review №22

It has been about 4 weeks since I purchased my 2021 Ranger. I waited to give this review to see how the after sales experience would be. The buying experience far exceeded my expectations. It started with the sales person, Joe Soyos. Very professional and knowledgeable. He worked with me and the sales manager Dave Smith to get the vehicle and deal I wanted. Joe had called me a couple of times to follow up to see how I liked the truck and if I had any questions. When I did have questions Joe and Dave were very responsive. GREAT EXPERIENCE and if you are lucky enough to get Joe for a sales person Im sure you will be happy.

An
Review №23

Worked with Joe Latshaw. Pretty much knew what I wanted going in and Joe got it done. Even stayed late to wait for me to see the truck the night before. Third time working with Joe and always has gone smooth.

Er
Review №24

After breaking down on our way from NJ to see our sons FB scrimmage at Wake Forest we were blessed to be towed to this dealership. They went out of their way to make us feel welcome and comfortable. From the minute we walked in Olivia greeted us with a smile and could not have been more courteous. She directed us to Bob who was equally amazing and got our car serviced efficiently and provided amazing customer service. Then blown away with Mike who took us in the shuttle to grab a bite to eat, made sure we had a table and was waiting for us when we were done! Blown away with my experience! Great job all around!

Va
Review №25

Always a pleasure to see Mr. Bibb. My family has always bought vehicles through him for 20 years now.. Thank you for my Christmas 2020 gift. Mr. Mike Fredericks went all out to giving us the best deal. Merry Christmas.

Ty
Review №26

Kevin H. Was an extremely friendly and personable sales rep. He absolutely went above and beyond trying to help me. I basically live out of my car I travel so much so it was imperative that I got something reliable and with low miles. Thank you again!

Fe
Review №27

Great personalized service and easy explanations of my cars faults. Will be doing business again and again, as long as you have such great employees forever! Thanks again!

Ka
Review №28

Ask for Joe, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. This was the easiest dealership I have worked with Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. everyone was extremely professional and super nice Joe makes you feel totally comfortable

La
Review №29

I just bought a brand new 2021 Bronco and I absolutely love it. They didn’t have exactly what I wanted on the lot, but they walked me through the ordering process and I was able to pick out exactly what I wanted.

ja
Review №30

Joe Latshaw was our salesman for the ford edge 2021 we just purchased...Joe was very professional and helped with all our needs. He answered all our questions and made sure all the little details were taken care of..Im very pleased with my first purchase form Hoffman ford..would highly recommend Hoffman Ford for your next purchase. Ask for Joe Latshaw and you will be very pleased you did.

Mi
Review №31

I was looking for new f150. Went to several other dealers who didn’t have what I wanted in stock. Their deals to get one from another dealer didn’t impress enough to buy. Hoffman Ford had what I wanted at a price that worked for me. Thanks to sales consultant Ben Breneman and Dave Smith (executive sales assistant) I got a very good deal.👍👍

Sh
Review №32

Thank you to Ed Hoak and Hoffman Ford for a great experience on purchasing our new used Ford Escape. From walking in to leaving with our new car, everyone was so helpful and a pleasure to work with. Even on New Years Eve close to closing, Ed never rushed us and made sure that we got everything we needed before we walked out the door. Even our Finance guy, Mike was on point with helping us. Thank you again!

Ch
Review №33

Went to purchase a brand new explorer. Wanted a tow package on it. Was told they didnt have one but would look at other dealerships that had one. Waited two days was told they had to talk with their district manager to get one from an outside dealership. A month later no phone call, update or anything. Guess if its not on the lot they dont care. We bought our last car their and will not buy from them again.

Ro
Review №34

Have b bought 5 or 6 cars from Hoffman, get al of my service work done their. When you go to the same place for years on end, and the same people are there, they become friends, know you by name and, it must be a good place towwork. You can see it in their professionalsism and attitude. Consistently good, the people are great, and they work very hard solving unusual problems. Love em all!

To
Review №35

Olivia Pratt was my service consultant 08/04/21 after dropping the car off she was able to get it serviced and returned in a short amount of time as promised... Great Service as always

Su
Review №36

I love my new Fusion Hybrid! My salesman Ben Breneman was great to work with, and the entire Hoffman team was terrific, I’d absolutely recommend them to anyone who needs a car.

Je
Review №37

This place is AWESOME. If you are in the market for a new or used vehicle, this is the place to go. I was traveling from Myrtle Beach SC to NY for my moms funeral. My van blew the motor and we were stranded. Sales man David Jimison was totally focused on our situation and needs. He had us in a F-150 and back on the road in 4 hours. Everyone at the dealership was very kind to us and our dog. Staff members that we were not even dealing with stopped to talk and offered help. Also, special thank you to Marcia in the service dept. Morgan in finance dept. We now have friends in PA.

ch
Review №38

Jim Bibb did an exceptional job in getting me the exact vehicle I was looking for.

Kr
Review №39

Nothing but great customer service. Been going to them for everything when it comes to my car. Fast service.

Pe
Review №40

We just bought a 2021 Ford Ranger Lariat this week. Hoffman Ford made the whole process extremely easy. Ryan Hoffman & Kevin Hunter, Sales not only found us the Velocity Blue Ranger my husband wanted, Ryan was instrumental in securing the Ranger Lariat I decided I wanted my husband to have instead of the Ranger XLT he had picked out. Ryan managed to keep my secret without ever telling a lie and together we surprised him! I highly recommend Hoffman Ford for Sales and Service. (Weve owned Fords before). As they say in the commercial Call me Ryan for a great deal.

Ka
Review №41

The service we receive on our 4 vehicles is exceptional. They provide a comprehensive vehicle report that points out everything that is in good shape as well as things that will need attention in the future. I feel confident that our vehicles are safe and reliable thanks to the service department at Hoffman Ford.

Ro
Review №42

Fantastic dealership with wonderful people! 100% recommended going there for your next vehicle.

Cl
Review №43

Ryan Hoffman helped me order the f250 tremor that I wanted. It was super easy. When the tremor arrived at the dealership JOE LATSHAW was awesome at covering everything that needed taken care of. Very happy with everyone I worked with atHOFFMAN FORD!

Ca
Review №44

Everyone was very helpful and extremely pleasant. Its always a pleasure dealing with Hoffman Ford employees.

Ge
Review №45

I was due for service and a malfunction windshield wiper. service and oil change were done as expected and the wipers needed a new motor which was installed and ready at least 2 days before expected. Great results and one happy customer, as always. Thank you!

Ma
Review №46

Joe Latshaw was amazing !! my experience was great, he treated us like family. if you go to Hoffman for and ask for Joe you wont regret it !!

Mi
Review №47

Fantastic experience. No bull, no run around. Dave Jimison was very knowledgeable and easy to deal with. Would recommend him and Hoffman Ford to anyone. Great job guys!! 👍👍

Ma
Review №48

I have always appreciated the service I receive when bringing my vehicles to Hoffman for service and repairs. IMO they do a wonderful job and go above and beyond every time

Pe
Review №49

Best car buying experience I’ve ever had. Excellent service from the staff. Joe Latshaw and Dave Smith made it hassle-free. I would definitely recommend Hoffman Ford and will return for maintenance and any future purchases.

Bi
Review №50

The team at Hoffman is friendly from the time you walk in the door. From the receptionist to the service advisors. And of course Ben my sales person. I have been going to the dealership for over 15 years and they never disappoint. They are there to answer any questions you may have about service or a new model. The new remodeling they did truly make it easy if you are waiting for that oil change or inspection to be completed. And during these weird times everyone is wearing a mask abiding by the rules. My hats off to the team at Hoffman Ford.

Ma
Review №51

Ben Breneman was great in helping me pick out my dream truck, a brand new 2021 F150. Would highly recommend!

Ma
Review №52

Had a great experience with the sales staff especially Dave Jimison, Dave was very knowledgeable with the car buying process and getting my sister into the proper car that fit her needs. Dave also show great patience and professionalism in dealing with a customer that has some emotional short comings. He made the process effortless.

An
Review №53

Im not a Ford guy. Fortunately, the company I work for feels differently about them. Over the course of several years, Ive had the good fortune of dealing with the team at Hoffman on many occasions. Each time, Im treated in such a way that really causes me to question my taste in vehicles. On my last trip, I asked whether Hoffman Ford would be willing to find me a Tacoma because I couldnt find another dealership worth doing business with. They said yes, of course. Theyve always said yes. Whether for body work, service, or to shop for a new company truck, were always treated like royalty. These days, our company is growing enough to warrant the attention, but we received it long before it was justified. I work for a truck accessory company and have interacted with dealerships across the U.S. Hoffman Ford is in a class of their own, largely due to their throwback way of doing business. Really. Amazing people. Oh, and theyre opening a Chick-Fil-A express in the lobby, as if they needed another leg up.

Ly
Review №54

Hoffman makes having your car repaired easy and they do a great job. Love the newly remodeled facility!

Sa
Review №55

Fabulous experience with the Body Shop of Hoffman Ford! Great group of people. Dustin was so helpful and made me feel so comfortable ensuring that my Car would look like NEW again. Becca at the front desk was super courteous and kind as well! Would definitely recommend folks taking their vehicles here!

Da
Review №56

Excellent experience with this dealership. Have not opened a Ford for 22 years because I had a terrible experience with a salesperson. I reached out to Hoffman and spoke with other dealers as well and Kevin is the best! He went above and beyond to coordinate an amazing deal for my high mileage upside down financing! I travel a lot in my nursing position and Kevin worked hard to make it gain. All of the staff at Hoffman’s were experienced and did an amazing job without the stand on your toes and scream in your face sales tactics. Loved this car buying experience! Ask for Kevin!

Ke
Review №57

Had a 2016 Esape used from here, went in for an oil changed & came home with a brand new 2020 Esape!! It was unexpectedly, I asked some questions and see what they can for me... I was amazed, they did a lot for me and work with me. Mr. Bibb helped me first time and of course that gentleman helped me again today. He is one of kind of guy, I really appreciated for what he did and other co-workers, I always felt family and welcomed here everytime I vist. I can never say anything bad about Hoffman Ford. I recommend this place, they care, they are all about customer service, they care & listen! I love my new Esape!! Thanks again Mr. Bibb! ♡

Me
Review №58

Phenomenal Experience with a Mr. Jim Bibb. We came to Hoffman Ford in search of a Ford Fusion, and he found us exactly what we were looking for, in a color we liked, with all of the features we wanted, and it was even below our price range! Only hiccup we had was running out of fuel on our test drive which was actually quite comical, but we still bought it. It was the quickest and easiest vehicle purchase I have ever experienced and we will absolutely go back for another vehicle in the future. Cannot recommend this company enough.

Do
Review №59

My service appointment last week was great. Tami Kroh, the Service Consultant, kept me informed about the progress of the repair at every important step. The repair was completed at the promised time and at the amount promised.

Ti
Review №60

We are repeat customers of Hoffman Ford and recently purchased another vehicle from Hoffman. Our sales agent, Ben, who has worked with us previously, is still awesome. He greeted us by name, remembered many details about our family, and he made sure he understood just what we were looking for in our next vehicle. Without fail Ben hit it out of the park, just as he did in our past transactions. Once he got us an amazing deal, he proceeded introduce to every new technological gadget and gizmo in our new vehicle; and even tapped the resident I T man to guide us through some issues WE were having. Another fabulous buying experience courtesy of Ben, and the Hoffman family!

Br
Review №61

Kevin Hoover from sales met us on the Hoffman Ford lot right after closing time and he was very kind and welcoming. We came back the following day to look at the EcoSport and take a test drive. Kevin was well informed on the EcoSport and was able to answer all of our questions. He at no time pressured us to make a decision on purchasing the car which was a great relief for us. We did trade in a vehicle at a fair price. Hoffman Ford was not on our list of dealerships to look at for a new vehicle but we drove past the dealership and decided to stop in and look around and obviously it turned out well. Thank you Kevin for working with us to make the buying process easier than we expected.

Dr
Review №62

Amazing people, had problems they worked around them, keep up the amazing work!

Fr
Review №63

Fast, friendly service. 100% satisfied.

Ve
Review №64

I always take my car to be inspected at Hoffman Ford...since I bought my car there! The people that work there are ALWAYS polite and professional! If there is a problem the mechanics talk to you and then fix the problem. I LOVE taking my car there! Ive NEVER had a problem and Ive been a loyal customer well over 10 years now!

Ro
Review №65

Dave Jimison was fantastic to work with to get a Mustang in our hands. Thank you Hoffman Ford.

We
Review №66

Ben Breneman was my sales agent! He got me an awesome deal!! Mike Fredricks was awesome and kind ensuring I got the best rate!! Thank you All!! Very top notch service all the way around!

Le
Review №67

Extremely disappointed. I typically only post reviews for extremely positive experiences; however, this negative experience should never have happened. Maybe, just maybe, this post will prevent it from happening to someone else.I called 6/12/2021 to make an appointment for a recall on my 2016 Ford Flex. I was put on hold while she said she was checking for parts. I took that as a good sign. She scheduled my vehicle for 7:15 AM 6/22/2021. I received a confirmation email then made arrangements for a ride. I received 2 reminder emails. I dropped it off the night before, 6/21/2021, and all seemed okay.I received a call the afternoon of 6/22/2021 stating that the parts were sold that morning and parts for my vehicle were put on express order but hadnt arrived, yet. I figured the parts were used for something that would earn them money. It is a business after all and no money is made on recalls, so I left it overnight again. I received a call the next day stating that the parts hadnt come in and that I could pick it up, and shed call when they came in. That was a little disappointing, but I got a ride and picked it up.I received a call that the parts were in. My vehicle could be done 7/6/2021. So I scheduled an appointment for 7/6/2021. I received a reminder email 6/30/2021.Today, I received a voicemail reminder about my appointment, which was almost immediately followed by a voicemail that the parts werent in. I called and was advised that someone scheduled the appointment without checking and that the parts werent in. She also said that they showed the repairs were done to which I responded that my car was there for 2 days after which I picked it up without anything being done. She wanted to put me on a waiting list. Why? This happened after being on a waiting list then being called and advised that the parts were in. I responded that Ill be going elsewhere and hung up quite frustrated.I should have just made an appointment at the dealership where I purchased it, but this one is closer. So very disappointing. A waste of my time, my rides time and our gas. Now I have to start over elsewhere. I wonder if anyone will even bother to listen to the recordings and review what happened to see where they went wrong and to make sure it doesnt happen to another potential customer? Regardless, this previously potential customer will definitely not become a customer.

Ka
Review №68

Great service. Thanks so much Ben Breneman!

We
Review №69

I just leased my 4th vehicle at Hoffman Ford. Jim Bibb always treats me well and got me into a 2020 Ford EcoSport. Brett (sales manager) also jumped in to assist me with some questions I posed. I was in and out with my new vehicle this week in 1 hour. I highly recommend you visit this dealership if youre looking for a car. The new showroom is gorgeous.

wa
Review №70

This was my third Ford I purchased from Hoffman Ford Jim Bibb has been my salesman all three times love my new Ecosport he made my experience a great one

No
Review №71

So i had this awesome experience in Hoffman Ford my husband with no credit they make the imposible to make it happend also my sister, The personal in there are so professional i recomend this 100%

Ed
Review №72

I had my 2016 Ford F150 in for warranty work and a recall. The techs were able to diagnose the transmission issue without any transmission codes which can be sometimes hard to reproduce with only a description of the symptoms. The repairs were done in a timely manner. My service advisor Tami Kroh kept me informed as the diagnosis and repairs were being performed. I am satisfied with the service. Thanks Hoffman Ford!

Ci
Review №73

Good inspection and proactive maintenance. Always appreciate how I am treated by Ken, in the RV service dept. I love, love, love the new parking fo RV’s. Work was complete in a timely manner and professional service.

St
Review №74

I just took delivery of my 3rd vehicle from this dealership, a 2022 F-250 SuperCrew long bed. I dont typically enjoy the process of big ticket purchases, but Hoffmans staff always makes it pleasureable. In particular, my Sales Consultant, Jim Bibb is always easy and fun to work with. He is knowledgeable, personable, and knows how to get the deal done. I cannot recommend him highly enough. Ive been dealing with this dealership for almost 15 years and they are hands down my favorite. Ive found professionalism and courtesy with everyone Ive dealt with here. A class operation to be sure. And I love the truck!

St
Review №75

My wife and I recently shopped for a used vehicle, which,even though it was not a Ford, it was still a great value. Kevin Hunter was our salesman and after giving us great customer service, we decided to go forth with the purchase. Mike in financing also was able to make the finance process as painless as possible. The coffee was not to bad either!

Ke
Review №76

I had a great experience buying a used car at Hoffman. Everyone I dealt with was friendly and professional. At no point did I feel uncomfortable. Ed, Mike and Marcia were all great to work with and everyone else I encountered was polite and greeted me like I was a long time customer even though I had never been there before. It will surely be awhile before I need another car but when I do Ill definitely be back.

Kr
Review №77

Great service! Sheldon Dobbs got me exactly what I was looking for in an F150 for less than I was expecting to pay. Sheldon took the time to listen and put my wants and needs first. Sheldon is super knowledgeable and answered all my questions. I highly recommend Sheldon and Hoffman Ford.

De
Review №78

I just bought my first car at Hoffman Ford on Tuesday this week with the help from Kevin Hunter. He made the car buying experience great. Also the 2010 Ford Edge I got was probably the best SUV I could’ve found. Great selection and excellent service.

Sk
Review №79

Earlier today I purchased a pre-owned vehicle from Hoffman Ford. I found the vehicle on the website, looked at the information carefully, checked other sources of information re maintenance and reliability, then made an appointment by phone. David Jimison was my sales agent. From the start, he was cordial, not pushy or overbearing, answered my questions in a straight-forward manor. I am elderly and have bought many vehicles over the years. This was the easiest and most pleasant auto sales experience Ive had. The price was reasonable, with a fair trade-in allowance, Im happy with the vehicle and there were no unexpected fees or other surprises at the end of the process. The dealership performed well, but the human factor made all difference. My thanks to Dave for his help and patience.

De
Review №80

Excellent service. Tami was friendly, outgoing and very personable! State inspection and routine service provided was done quickly and efficiently.

Ka
Review №81

I did not personally buy a vehicle from here I took a friend down there to pick up the van she purchased from them online. I met her salesman and he seemed helpful and nice. She said to give them 5 stars.

Ro
Review №82

I have been a very satisfied customer at Hoffman Ford for the past 40-50 years and have always been very happy with both the sales and service I have received. I think it is even better since the newest change to drive-in service. Outstanding.

Ri
Review №83

The team at Hoffman Ford was great. Ben was a true professional and made the process easy.

La
Review №84

Rough financing company and finance manager. I make 6 figures with above average credit and a down payment...still tried to get me to pay an $8000 down payment on a $22000 car. On top of that the monthly payment was still monstrous. Perfect credit and a bunch of cash needed to work with this place.

To
Review №85

Overall very good experience my service advisor Tami Kroh did a very amazing job explaining and breaking down exactly what was being done and made me feel very comfortable with the whole process. Very truly appreciated and I look forward to working with her again. Thank you very much Tami.

Ro
Review №86

Even though we showed up at closing, Shannon Ostermayer went out of her way to show us the truck we wanted to see. She provides a calm, low pressure sales experience. She was incredibly knowledgeable about the truck we wanted to purchase and ensured an efficient transaction. Mike from finance was also great. He processed all of our paperwork ahead of time, quickly and effectively explained the options for extended warranties, and made the paperwork process painless. If you are like us and hate buying cars due to feeling pressured by the stereotypical car salesman, go see Shannon and Mike at Hoffman Ford.

Ad
Review №87

Had my truck in there and they will never touch it again. Funny how another garage that doesnt build ford can diagnose my truck better. Take your vehicle to hanolds across the street you will be happy you did!

Je
Review №88

I had an excellent experience purchasing a new truck at Hoffman Ford. Because we live on the other side of the state, the majority of our transaction was done over the phone or remotely. Joe, our salesman, made himself easily accessible to help facilitate the transaction. Because we wanted a short turnaround time on our travel to and from the dealership to pick up the truck, they had everything ready for us so that our time at the dealership could be kept to a minimum. Thank you Hoffman Ford for a great experience!

Sa
Review №89

We worked with Joe Soyas and he was knowledgeable and professional to work with. We came out of state to purchase our car and Joe was easy to work with after our long drive. We had a great experience and I’m happy with my new vehicle.-Samantha Soloviev

Je
Review №90

Joe L. is great & not over the top sales guy.

Da
Review №91

A nice friendly dealership and easy to work with! Dave Jimison was very knowledgeable and helpful. I would not hesitate to buy here again even though it’s an hour drive.

mm
Review №92

The Service Dept did an excellent job!!!!! Customer courtesy is second to none! Tami kept us updated when needed. I will take all my cars here!

Ma
Review №93

Honest hard-working dealership. Dealership has been totally re-built and enlarged. Absolutely beautiful and their Service Department is more customer friendly with the ability to pull your car right into the service area. Parking improved immensely. Two years ago, I worked with Ben Breneman and he was exceptional and very professional to work with. I had a complicated situation and Ben and his Manager worked tirelesslyso that I could buy my new 2016 Ford Taurus. I am so happy and satisfied with everyone who was involved in my situation,that I would wholeheartedly recommend Hoffman Ford for your next car. Ask for Ben....he will get you the car that is suited for you!! Bobby Hockenberry, a Service Consultant, has been exceptional with helping me with my service work at Hoffman. Exceptional customer service from Ben and Bobby!!

Tj
Review №94

We had an Outstanding buying experience with David Jimison when we purchased a 21 Ford Explorer Hybrid. Dave provided a full and comprehensive explanation of all features on the vehicle and we really appreciated him taking the time to make sure understood everything and he even helped us set up the Ford Pass so we could take advantage of all of the capabilities of the app. Hoffman Ford does it right from purchase to service! This is our third vehicle that weve purchased from Hoffman Ford and it is because we know that we continuously get excellent treatment and customer service every time we interact with them. Kudos and many thanks to Dave Jimison for taking care of us throughout the whole buying experience, his level of service should be the standard for all sales teams. We also want to thank Brett Corcoran helping us with our trade and facilitating the process from start to finish. mark Baynam did a really smooth job on the finance paperwork with the bank. Great experience at Hoffman Ford, well be back in the future for our next vehicle. Thank You Dave, you did it right for us!

ca
Review №95

Took my truck Into collision because another company wrecked the side of it. I got my truck back today and was very impressed! Fixed it back to new also went above and beyond and detailed it and took a yellow mark off the opposite side from the damage. Very professional people! I highly recommend them!

Dr
Review №96

Been using Hoffman for years and have never been disappointed.

Lo
Review №97

My husband and I recently purchased a new Ford Fusion from Hoffman Ford. We had a great experience with our sales consultant, Joe Latshaw. He navigated us through the process with knowledge and humor. We would definitely recommend Joe and Hoffman Ford for your next vehicle purchase.

Al
Review №98

I own a 2010 Ford Fusion, it needed repairs. Working with Doug Parisano & Tami Kroh has been a great Ford Customer Service Experience they were very professional and courteous. They were in constant communications with me on the repairs of my vehicle and the pricing. I am completely satisfied as a Ford Customer and Car Owner.

Ge
Review №99

I would like to first start off by saying my experience at Ford today was wonderful, I also want to thanks Joe Latshaw for all he did today and ensuring that things worked out okay, when I was a little stressed out, thank you so much, Mark in finance I would like to thank you as well.

Mi
Review №100

Mr. Jim Bibb, salesperson at Hoffman Ford Is a pleasure to work with in the purchasing or leasing of a vehicle. He is very personable friendly and knowledgeable. We did not feel forced or pressured into making any decisions. Very pleased with the entire staff at Hoffman Ford during this process. This is our second vehicle through them and we would recommend to anyone seeking a vehicle to visit them. Their selections of vehicles in stock was great as well as them being able to search and locate something to satisfy our needs or requirements.Michael and Natasha

Information
100 Photos
100 Comments
4.5 Rating
  • Address:5200 Jonestown Rd, Harrisburg, PA 17112, United States
  • Site:http://hoffmanford.com/
  • Phone:+1 717-657-1600
Categories
  • Auto body shop
  • Ford dealer
  • Auto parts store
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Oil change service
  • Tire shop
  • Used car dealer
  • Vehicle inspection
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
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