Thank you Jeff! 2890 Paxton street!! I appreciate your willingness to help me, great customer service from Jeff! I’m back on the road and on my way to work.... Battery was super pricey so the customer service mattered 100% in this situation!

FANTASTIC CUSTOMER SERVICE! Arrived and had a question for a detailed part and they were attentive, listened and resolved my issue in minutes. They are worth of more stars above 5. Thank you!

I needed new wiper blades and since they put them on for you at no extra cost, it was a win win for me! Having Arthritic hands I couldnt do this myself! The gentleman that assisted me was very helpful and it took less than 10 minutes!

Thank u advance auto on paxton St

Nice people good prices

Need more employee.

Hi👋🏽there, Jesse, worker was VERY-VERY helpful/patient wif dah ol lady & provided 100% sevice-THANXXX!!!

My auto parts store were the other guys when Iived in NJ, but now I have been going to Advance bother here and in Enola. The friendliness and helpfulness of the staff is unmatched! They are so great. The sales are really good, especially with the coupons you get via email. Keep up the good work, Advance.

I call and call and call. No one answers to put me hold.. they just let it ring.. literally one of the worst auto part stores that Ive dealt with

Great guys, helped me out right away.

This particular place have just about everything you need for your vehicle thats not expensive

Place never answer the phone

These two stars are for the day shift guys that were very rude and disrespectful to my brother! My brother came to return some parts, he lost the receipt to but were purchase on his credit card. they could have easily been looked up but instead of giving good customer service, those men that worked there proceeded to be very rude and disrespectful and make my brother feel like a thief in the night! First of all they were the wrong parts to begin with that is the reason for the return. Second, these men, in front of a store full of people proceeded to tell my brother that he was not getting cash back, which was never his intention to begin with, he just wanted the money put back on his card! Then these gentleman, I call them gentleman lightly, proceeded to talk very disrespectful to him. When I called the store to complain I received a very disrespectful response from one of these men and then I was hung up on. So I called the main office in North Carolina! The nice woman I spoke with down there emailed me a receipt which I took down to Advance Auto Parts gave it to them and gave them a very good scolding myself! This is an auto parts store I go to almost every day! these gentlemen in the evening are fantastic! Very polite and very respectful Im not used to the ones like in the daytime! Advance Auto Parts management at Paxton Street really needs to train their daytime employees a little better! They need to tell them what customer service is really about because we did not receive good customer service that day! If it wasnt for the gentlemen in the evening at that store I would not be a customer anymore and I would take all my friends and Associates with me.

Staff were very helpful, polite, and personable.

Never answer phone calls, Not even from another store calling them. This location Lacks Customer Care Entirely.Called multiple times as well as had other stores call and NEVER ANSWER....THIS HAS ALWAYS BEEN THERE ISSUE, THEY REFUSE TO ANSWER A PHONE CALL

The sales guy alway help me everytime i go inside

Everyone here was very helpful and knowledgeable about what I needed

Very respectful and helpful didnt sell me just anything...made sure it was right for my car.

Good customer service

The service is good and salesman was helpful

The service and rental of speciality tools

Very friendly and helpful

Nice they had what I needed to fix my car.

Man listen or woman...you wont ever see me at a shop.

We always show here.

EXCELLENT SERVICE

Brendan switched out my battery. It was free of charge. Excellent customer service AND with a smile!😊

Great selection, helpful staff.

Very helpful staff.

I would give zero stars if I could. Constant confusion in the store, rude employees, and terrible customer service. There is an Auto Zone across the street from this location and I highly advise everyone to shop there instead.

Great knowledgeable people. Good service. You will not find all of the things you might find in the retail stores but you will get good, fast, professional service. Have lots of parts in stock and will work to get any parts not in stock to you quickly. If you are a commercial shop...these are the folks to call or come see.. A +++

Great courteous and quick service. Even installed my new battery for my mother!

Very helpful Great customer service

Got some run around for a lifetime part exchange

Great service and friendly staff. I was able to get just what I needed and fast.

The staff is helpful, friendly with relatively quick service. Most items are competitively priced and reasonable. You can order online, use a promo code to save money then pick up at store. Another great service they offer, theyll recharge you battery for free!

Always awesome, Every time I go there they are so helpful.

Hope was very knowledgeable and helpful, I had a positive shopping experience.

Coco is amazing she helped me locate the lights that I need it for my Chevy Trailblazer and then recommended me to her mechanic to put them in for me he didnt charge me but I still gave him money as to show my gratitude .. she is a gem I hope you never lose her shes amazing God bless her and thank you

The crew at AAP takes their time to find out exactly what is needed for your vehicle. I mainly go to them for the positive treatment I get from them. If they don’t have it, I will then go to dealership.Thanks AAP

Had everything i needed in Stock, just had to correct the quantities though.The ordering online can be confusing as to if your parts will be at store or are shipping to home.The e-mail confirmation of order can take 10 minutes or more, so you may have to be patient ;-)

I went into this location tonight and the staff was extremely helpful and kind. I highly recommend this location. Ive been here a few other times and have never had an issue.

Very good an helping out with the parts I needed

Fulfilled online order quickly with in-store pickup & our team all got paid for our battery purchase!

Nice place to shop

Wouldnt even help put in a brake light. Apparently they dont do that anymore. Also too busy talking to a friend to keep the line moving. Only one person working the whole time I was there . Next time I need anything car related Im going across the street to AutoZone .

Customers service sucks, they are rude. AutoZone is getting my money next time.

I do not know much English and was struggling to ask for what I needed. The employee I was talking to knew Spanish but did not want to talk to me in Spanish. Then after decides to scream at me in front of everyone in Spanish. Can even check cameras this happened on June 6 at around 7:20.

Always I find the parts for my cars, employers on paxtong st excellent but on steelton not too much

Went in with dead battery and they took care if me right away very nice employee good experience

Just about any part that you would need to fix your vehicle at a reasonable price

I wouldnt want to go again. Small store. I asked if the sunshade I was going to buy was returnable. The guy was hostile and defensive. Huh? Might be an indication of the type of customers hes used to dealing with? He looked kinda rough, like he needed a shave and a bath. Luckily I had left my wallet at home b/c I didnt feel comfortable spending money there.

Not the friendliest group of people

Very good experience. Went in to see if my battery was still under warranty since it wouldnt hold a charge. They had to go some testing for about a half hour, which is understandable. It came back with a failure in the battery, and they had me back on the road in no time.

They knew exactly what I needed and service was prompt

Always have the parts your looking for

Prices are high a lot of lower Quality Parts if you have the extra time shop to get internet even through advanced sight you can get cheaper prices more products and probably faster shipping then special ordering through the store

The tech, was great, his name is Jeffrey deffently going back when I need something.

Staff was very helpful. Came out to my car to assist me. I didnt have to ask.

1st Class Customer Service💪

My go to place for parts when time is a factor. Tons of discounts available when purchasing online.

I went to Advanced Auto on Paxton St in Harrisburg to buy a jump box. The woman at the counter was extremely rude to my husband and I. She was flirting with other customers and eating a McDonalds sandwich but would not give us the time of day. We will never return. Horrible customer service. Beware.

Good customer service and good prices

Very professional and staff very helpful.

Great service. I received all the parts I needed and in a timely manner....

Compared to ordering parts offline this is a necessary evil. Employees are slow, rude,and very inconsiderate

They have all kinds of accessories. My kids picked keychains for Daddy for Christmas.

I purchased a battery from this store 2 years ago. It comes with a 3 year warranty. Two weeks ago my Lincoln MKZ decided not to start. I jumped it and it started right up. Two days later its dead again. I jumped it again and took it to the store so they could exchange it. They tested it, the alternator and the starter but everything came up good. The woman that tested it tells me that I HAVE to START my car EVERYDAY for the battery to work correctly. The next day it again wont start. I had to take it in to get new tires, the tire place tested the battery and said it needed to be replaced. I took it back again to Advance, again the battery and such tests fine. He then proceeds to tell me that it is NOT the ALTERNATORS job to CHARGE THE BATTERY!!! Are you kidding me?!? I may have been born at night but it sure as hell wasnt last night! I called corporate to see what I could do as I know its the battery and not something else in the car. They told me they were unable to force the store to return the battery but I could go to another store. I did exactly that, I took it to the wonderful people in Lemoyne, they tested it and BAM its a bad cell. Imagine that! Swap it out for a new one, no more problems. I WILL NEVER EVER RETURN TO THIS STORE EVER! I SUGGEST YOU STOP GOING THERE AND GO TO THE LEMOYNE STORE! HORRIBLE CUSTOMER SERVICE!!!!

Always have the parts I need

For my personal situation, living within walking distance of both Advance Auto Parts and their competitor across the street, I can compare prices between the two retailers online, but Advance Auto usually comes out the least expensive for the same item or part after online discount promo codes. Just buy the part(s) on the website using whatever promo code (last example I can remember is buying a set of front rotors for $41 out the door using coupon code USABBX which took $14 off of the original $55) then select the Pick Up In Store option and within 30 minutes the parts are ready for pickup.The only gripe is that they really should stay open the extra hour later like their competitor access 16ththe street. That hour does actually make a big difference wTheir regular prices arent the least expensive on their own, but their online promo codes almost always make Advance Auto the least expensive and best choice.

Good

It is a good place to shop, just had to wait for a bit to get to the counter

This is where I go when a light in my vehicle comes on so they can diagnose what it is.

Great low prices and more.

Staff is more interested in talking to each other then helping there customers

Sucks so so bad. Waited for ever for guy to finish his conversation like 20 mins. Another girl slow. I don’t understand how someone can waste my time so badly. Might as well hit up walmart

Did not have what I needed. Various car parts. Slow service.

Staff was helpful and very knowledgeable of the products that were needed. They also put the part on.

They have friendly, knowledgeable service and every thing you need for you vehicle. They also do diagnostic checks and loan tools too!

Extremely helpful people there and very knowledgeable. The company should award that crew.

It was amazing n sooo helpful

Associates very helpful in every way...

Poor customer serviceReally bad

Disrespectful staff. manager joe needs traing

My favorite parts store

Great customer service.

Good

Staff not helpful

Smh Idk what to even say 🎱

Service sucks people are rude

Im and out quickly

Excellent service and Wonderful employees

Rude and unhelpful customer service. Drive across the street, I would never shop a Advance Auto Parts shore ever again.

Easy to get parts for your car

Helpful customer service always!

Good ❤💪

This company is a loser. Too expensive and cant get parts.

Fabulous Assistance

Parts delivery is outstanding.

Very friendly and helpful employees