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M & J Auto Sales & Service
3069 WI-83, Hartford, WI 53027, United States
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M & J Auto Sales & Service

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Cr
Review №1

My parents went to go see a vehicle that they were very interested in and they were very mistreated. The owner racially profiled my parents and didnt treat them with respect or anything. Just because she didnt have a state ID which shouldnt be a problem if she got pre approved through her bank with that exact same ID.

Je
Review №2

Friendly staff 😃 Friendly dog 😃 Very convenient location for me. They were able to do a walk in emissions test and were able to renew my plates as well. I even got my sticker there. No waiting in the mail for it to arrive. Id definitely go back again.

Ri
Review №3

Have not been there yet! But they seem to respond right away, been helpful.... if I can sell my vehicles, they have the one I want!!!

MK
Review №4

They got me in immediately for an emissions test! Super nice people! They took care of my entire plate renewal! Such an awesome experience that if my car needs repair i will bring it to them!

Ka
Review №5

Everyone was very friendly and knowledgeable. They were happy to drop me and my vehicle off. Very reasonable prices on service! So happy they’re so close :)

Le
Review №6

Friendly staff and very efficient at what they do

Lo
Review №7

Matt and Mary Jo are friendly and professional. The center goes above and beyond for the customer. Thumbs up on customer service.

fr
Review №8

If you want first class service, a friendly and knowledgeable staff, good prices and honesty, M&J Auto should be first on your list. Ive taken many cars to them over the years and have always felt like their #1 customer. The waiting room is exceptional as well!

Da
Review №9

Went for emissions testing, 1st time going to this business, I was very impressed with the professionalism of all the employees there. I was able to take care of emissions and pay for registration at the same time. I do plan on taking my vehicle back for service if and when its needed.

Mr
Review №10

I was a first time buyer of a vehicle here. Office staff was friendly and made the experience very positive. They allowed me to feel like I had some control during the process, which was great. The paperwork was straight forward, but they walked me through what everything meant and coordinated in advance what they needed to be done in one visit. Highly recommend! They also sent a handwritten thank you letter and free oil change :)

pa
Review №11

Best Service Ever.Its a great place to have service done.

Mi
Review №12

Great service great people.

Br
Review №13

Very friendly staff. Comfortable waiting area.

Na
Review №14

I am so pleased with M&J Auto! I work nearby at a dental office and they were able to get me in same day for an oil change! They even went out of their way to pick up my car from my work and drop it off once the oil change was done. This saved me so much time, I did not have to take time off work and made my day go so smoothly!! Thank you soo much M&J Auto. I greatly appreciate this whole experience!

Da
Review №15

Cannot say enough about Matt, Mary jo and the staff at MJ Auto. They all go above and beyond with there service, A few months ago on my way home I had a tire going down, it was 4:00 pm and needed assistance. I pulled in to MJs and within a few minutes Mary Jo had Robert, one of their Technicians, take a look at it. He aired up the tire, checked for leaks and I was on my way. NO Charge! A few months later, its Friday at 4:30 and I think I have a brake caliper that is locked up. I pull in to MJs, Mary jo has Robert take a look at it, and the wheel is locked up. Robert said he would stay and replace the caliper. They got the part and I was on my way home by 5:30, when they close. That is Customer Service!

Ra
Review №16

They are extremely friendly and helpful. Added bonuses: their shop dog is beautiful!

Tr
Review №17

Great friendly service! Work was thoroughly done and office and shop was clean. I was very comfortable walking in there. I will for sure be bringing my vehicles here for serivce from now on.

Ke
Review №18

Clean facility great work would come back for additional work

De
Review №19

Very nice people, that mean alot!!!

Me
Review №20

The atmosphere & employees are wonderful! I highly recommend to anyone in the area for their car needs. Support Local Your Business!

Ch
Review №21

Although I did not buy from MaryJo, I can recommend her and her dealership without question! She personally took the car for a drive, had it assessed, and explained all the details about the car (even minor flaws) so I could make an informed decision. I needed a newer vehicle and this is why I did not go with that particular vehicle they had, and that was the only reason. Be well and thank you MaryJo!

Ky
Review №22

I bought a used truck from M&J and absolutely love it after putting many miles on, I will defiantly be working with Matt on my next used car purchase!

Co
Review №23

Make sure to do your homework and not believe what he tells you. Lied about the model of the vehicle. Also when I showed up the car had 11k more miles on it than you had it posted. Wouldn’t trust anything he says. Take your money somewhere else.

Ka
Review №24

Hands-down the BEST customer service experience! Matt, Mary Jo and their team take the time to get to know you as an individual and what your needs are and will go above & beyond to find you the best option, at the best price. Their service department is also outstanding - very clear communication in terms of service needs with their professional recommendations and are extremely accommodating if you need a ride to/from work or to be set up with a temporary vehicle while your service is completed. I will definitely be recommending M&J Auto to anyone in the area! Thank you :)

Am
Review №25

Was by far our best experience buying a used car ever!! Matt is NOT your typical car sales person, he is infinitely better!! We came with a specific vehicle we were looking at, he allowed us space to explore the vehicle to start, never hovering! When we began asking questions he then became well engaged, providing nothing but honesty and facts, we never felt rushed or like he was trying to sell it. The vehicle was priced very fair! In addition, the facility is very clean, they are well organized, and all staff we came in contact with were extremely professional!

La
Review №26

Thanks Matt and MaryJo I got and oil change and tire rotation. I can always TRUST M&J, I mentioned I thought I needed a new battery. Mary Jo told me the battery was fine. I was prepared for a large bill. My Edge takes an extra quart of oil (Synthetic)My tire rotation was free ( nice suprise) because I bought the tires there. I work in Hartford so they even dropped my car off. Easy Peasy. Thanks to Robert T and Matt B the Technicians.

Am
Review №27

We have had our autos serviced by M&J for past few years love the small town feeling of knowing us by name. Found ourselves needing new tires with short notice before road trip vacation. Matt was very helpful and had it done in time for us! Thank you!!

da
Review №28

Matt runs a very honest and clean business. I took my truck in thinking it needed over 2k worth of repairs and after the mechanic looked it over found it did not need these expensive repairs. He did find another issue that I had no idea it needed but after he showed me the old part Im sure glad it was taken care of. Their honesty and willingness to take great care of the customer has made me a customer for as long as I possibly can!!!. Mary Jo always has a smile and is ready to help. Awesome business!

Sh
Review №29

Very down to earth and helpful people. It is clear the owners genuinely care about their customers.

T.
Review №30

Friendly, Courteous are the first words I can describe my experience here. Matt and Mary Jo to care of us above expectations after our purchase of our veichle from them. Always inviting when there with a at home customer area. Easy to communicate with and doesnt upsale unessacary repairs. Looking forward to dealing with on a second veichle. Thanks M&J Auto.Troy W.

Mi
Review №31

M&J Auto in Hartford just put new tires on my truck and did a full synthetic oil change today. I’m very happy with the service provided by Matt, MaryJoe, and the mechanics and highly recommend that anyone with automobile service needs stop-in and consider using M&J auto. Their prices and service are both fair and honest. As a business owner I️ need a dependable vehicle. M&J Auto just provided me with peace of mind with the quality of their service and for that I’m very grateful, and recommend you give them a try too.

Al
Review №32

Matt is great. I have known him since before he even opened this business and have watched him succeed in a difficult market. He is very customer focused and a straight shooter. When you are in the market for a car, talk to him! Oh! AND they can repair and service your vehicles too

Br
Review №33

Great staff, awesome service, fair prices, and while I have not bought a vehicle from them, and only had a few worked on... the vehicles they sell are top notch as well!

Ch
Review №34

Very personable and we were very happy with the service and used automobile we purchased. I waited 5 months before posting my review. No issues.

Ma
Review №35

Reasonably priced and they fixed everything I asked for (rattling heat shield, oil change, AC) and gave a safety inspection for free.

Je
Review №36

M & J Auto provided efficient quality service at a reasonable price. Absolutely recommend this business for sales and services!

Br
Review №37

I use M&J Auto for my regular oil changes as well as unscheduled maintenance. I have always been met with honesty and professionalism from the staff as soon as I walk through the door. The location itself looks like something from HGTV and even has toys to occupy my 2 year old if I need to bring her along. This is not your typical used car lot/repair shop. Matt and his staff obviously take a lot of pride in their service and it will keep me coming back and recommending them to family and friends.

Ma
Review №38

Are you kidding me,!!!! What a great place, they got a sign out front that reads come on in we are awesome they live up to it. Matt the owner very nice guy Maryjo at the front deskafe my wait very enjoyable and seemed to know about cars, great person! They made a new customer out of me. Looking forward to my next auto needs.

St
Review №39

Matt had a few things posted online for sale. I called him and talked to him about picking them up the next morning. I told him I could pick them up right away, but the next day would be better. He said hed hold the items for me. I messaged him in the morning and he said he sold them already. I would not trust him, very dishonest and does not keep his word!

Ma
Review №40

Always friendly and helpful. Definitely have saved me money over what a dealership would charge.

Ji
Review №41

If I could give 10 stars I would. Matt found me exactly what I was looking for in less than a week. Thank you so much for getting me the vehicle of my dreams!! Excellent experience!

Du
Review №42

Vehicles I was interested in were a overpriced (about 25% above other vehicles of the same year/trim/similar mileage in the area). The owner was a bit rude and completely unwilling to negotiate on price at all, even after I asked about a package deal for multiple vehicles.

Ky
Review №43

Have nothing but good things to say matt and Mary Joe were great to work really polite no high pressure sales pitch just honest up to date facts highly reccomend checking them out bought many vehicles from many places will be definitely coming back thanks much greatly appreciated working with M&J Auto sales.

Di
Review №44

My review is before and after is pending. I have been working with M&J regarding a vehicle I will be obtaining tomorrow in Allenton. Robert and Mary Jo have been wonderful to work with. Polite, responsive and patient. I have been in the auto industry for a little under 20 years and I know that customers expectations and pre determined perceptions can be a lot to handle. I am putting my trust to drive almost 2 hours to purchase a vehicle that I have not even driven yet, however I believe it will be worth it. Since I have done as much research as I can from far away. More to come.Got the car and great experience. Everyone I worked with was wonderful. Matt is very responsive and is fantastic to work with. Considering this was far from home, it was worth the drive. Thank you everyone.

pa
Review №45

Very knowledgeable Employees That Really Understand The Needs Of The automotive Owners And outstanding Work.I would more than recommend M&J AUTO

Ry
Review №46

It is so nice to find honest, sincere automotive places. Excellent customer service, and they do not nickel and dime you like other places often do

De
Review №47

Friendly and good customer service

Ja
Review №48

Quality service with great prices.

ch
Review №49

Im from Mi drove 340 miles the owner met me on a Saturday night to complete paperwork bought a motorcycle it was everything and more that was described online will do business with this outfit again

sc
Review №50

Great friendly service

C
Review №51

Fast service at a great price, super staff, 5 stars all the way

Ro
Review №52

Great service pick up and transport great performance

Al
Review №53

Very helpful people! I recommend them!

To
Review №54

Good honest people to work with! Job done in a timely manner.

Al
Review №55

Great Service and very friendly.

Ti
Review №56

These people are the most dishonest people i have ever dealt with.I purchased a truck from them and about a week later i found out it has un-repairable frame damage, They refuse to stand behind the truck they sold me.they are trying to tell me it happened in the week i owned it...My next course of action will be to sue them

Ke
Review №57

Awesome people I recommend them to anyone!!!!!!

Je
Review №58

Mary is super awesome!!!!

Tj
Review №59

The owner is very rude and only concerned about selling vehicles, doesnt so much care about you as a customer after the sale

Th
Review №60

Everybody was kind and friendly.

As
Review №61

Friendly, Fast Service!!

Information
49 Photos
61 Comments
4.6 Rating
  • Address:3069 WI-83, Hartford, WI 53027, United States
  • Site:https://mjautorv.com/
  • Phone:+1 262-670-9800
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Mechanic
  • Oil change service
  • Tire shop
  • Used car dealer
  • Wheel alignment service
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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