The Harte staff are always incredible. From sales to parts to technicians, to customer care, to the whole family. However this review is about Chris Salemi. I had an issue and he went above and beyond to remedy that issue leaving me satisfied and beyond thankful for his pristine service. I highly recommend requesting Chris for your service needs and it is imperative that Harte promote Chris for his diligent performance. Its obvious that Chris exceeds his current job objectives!!!

Yasmine helped me with my new car purchase. She was very helpful. Explains everything clearly. Very professional. Highly recommended.

I worked with Yasmine she was wonderful. Very patient and informative. She was a real pleasure to work with.

My sales representative Yasmine. She understood my concerns and needs. She was kind, knowledgeable and patient. Would recommend her anyday!

I needed a car as soon as possible and Yasmine the sales representative helped me get into myCar the same day! She was very helpful and informative. She had patience and walked me through the entire vehicle. Smooth process

Rob was great. I bought a 2018 Q50 and drove off same day. This is my 3rd Infiniti and I would go back to Harte for my next. Easy process and the finance manager, Carmen, was super friendly and knowledgeable and didnt push anything on me but I did purchase a wheel and tire package which already came in handy. Oh and did I mention Tony, the trade in manager, didnt give me any hassle on my trade at all... Josh and Adeno were also super friendly. Overall yes Harte is a little overpriced but you get what you pay for

Made an appointment for 10am and Yasmine helped me into getting a new car the same day. She was super friendly, informative and very patient. I recommend you go with her for your search

Phil did a great job at providing excellent communication with respect to a service item I had performed on my QX60. Everything done according to expectations on cost and how long it would take. A1.

Came into hart infinity with my boyfriend and the sales representative Yasmine was very helpful and professional. She was fast and gave us a great amount of information. Come see her anytime!

I had to help my nephew get into a new vehicle. We came into the dealership at 4:30 and was out 2 hours later. Finance, car washed and delivered same day. I am very pleased with the service I received here today.

Came in to the dealership with my son. Met with Yasmine the sales representative. She is very nice to us and was very patient with the process. I will recommend her to anyone.

I needed some work done on my Q50 Infiniti and remembered the welcoming atmosphere that I walked into when I stopped in for an oil change a few months back. Phil my Service Advisor went through every detail of my concerns, and as prearranged, put me in a loaner. I was kept informed of progress but not rushed into picking up my vehicle. I felt like I had regained the prestige I had experienced when I bought and serviced my first Infiniti at a dealership. I will be going back to Weston Street and Phil when the time comes for service or maintenance.

There was a Tacoma I wanted at this dealership and I worked with Yasmine on getting it and she was great!! Highly recommend her when you you visit this dealership.

Yasmine was very professional and made us feel welcome enough to go through with the purchase. I appreciated everything today! Best person to work with

Chris Salemi is an outstanding advisor, I didn’t have an appointment he got me right in, he had my truck checked out came back gave me a rundown and I was able to get my vehicle taken care of in no time. He’s very knowledgeable and explained in detail a few things I need to get done. So yes I will continue getting my vehicle serviced at your location. Thank you.

I scheduled and oil change and it went very well. I was 15 minutes late for my appointment and they made no fuss whatsoever and took me right away. They offered me a great deal on my next oil change, which I took advantage of and they even washed the car up nice for me. This is my 2nd visit to them and they are 2-2 thus far with excellent service. Ill be back!

Had some odd behavior with my key fob (remote worked for unlocking across a parking lot but had to hold it up against the start button for the car to start). Called and spoke to Dominique Cappa and she listened (sometimes a lost art these days) and then suggested I put a new battery in the fob. I had some reservations since the unlock remote was working fine but did the recommended swap and it now works as expected.I know it’s not a huge service fix but it’s the way Dominique went about handing my inquiry. Perfect 10 across the board.

Everyone was helpful and made the entire process joyful. Before purchasing this car, I had no idea that it could be so easy, fun and exciting. We purchased a 2018 Qx30 with enough warranty, leftover, to cover the vehicle for two more years and at a price that was unbeatable around the area. The team at Harte Infiniti has gained my future business and this public recommendation.

We worked with Yasmine to get my wife the truck she wanted, very sweet and helpful.

I got a random call from Yasmine asking me how is my vehicle treating me.During the call I found out I had equity in my vehicle. I was able to come in with zero down and get into a new vehicle with no hassle. Very easy process! Love the service would highly recommend her!

Really enjoyed working with Josh Mercado in sales. He is extremely knowledgeable about all the fine details of the machine. I was really impressed by this. In addition, totally low key and no pressure kind of person. Made the buying experience really great. Harte Infiniti took care of my G35 coupe many years ago and left me with great expectations for the dealership and service department (Hartford, CT).

Ive used Alton as my contact for service at Harte the past few times there, and he has always been thorough, responsive and great to work with. He always keeps me up to date while our vehicle is in for service, frequently offers suggestions, and overall makes us very comfortable that weve selected the right vendor for our service. Thanks...!!

Wow! Just wow! I always have a good experience when I go but this last service appointment I had was amazing. Alton, one of the Service Advisors, is friendly and professional! I definitely recommend them.

Phil and the team did an awesome job as usual. My tires seemed out of balance at speed and he said they have state of the art equipment, in fact the best he has ever worked with. On the drive home it was like it was brand new again, so thanks for the great job Phil! See you in 5,000 miles!

Yasmine is fantastic-very friendly, explained everything in detail-didn’t insult my intelligence on car buying-overall experience at Harte infinite was aces

Came in on a Saturday at 10 in the morning and was able to have a Same Day Delivery for both my sons. Yasmine was Courteous, patient and a great communicator. It’s was a pleasure working with her. Will definitely recommend.

Yasmine was so dope! Best sales woman I ever dealt with! She very knowledgeable & super sweet among being professional. I would recommend anyone who’s an Infiniti owner or wanting to purchase one, to go to Harte Infiniti! You won’t be disappointed

Worst service I’ve ever received. I came in with a check engine light for a mass airflow sensor on my car. I was told it would be $700-$800 to replace and install. I didn’t have time to look elsewhere for a better deal so I agreed to get my work done at Harte Infinity. After holding my car for an entire day to “fix” the problem I paid and left. To make a long story shorter I’ve had to return to Infinity 3 more times because the problem never got fixed and my engine light returned after every visit. The service worker named Phil then blamed the light on something else and never offered a refund for my initial payment or offered a fix to the actual problem. I feel completely scammed out of my money and my car is not any better than when I first came in. I Will not return nor ever recommend anyone to get work done here.

Ask for Bob Hahn!! He is the absolute best. He was very friendly and very eager to answer any questions that we had. Great personality, did not pressure us into anything, and was just a overall pleasure to work with.We left with a wonderful car and a huge smile on our faces.Also a big Thanks to everyone else, Karen, Carmen, and the wonderful lady at the front desk who always made sure we were being taken cared of. This place really just made us feel so welcomed the second we walked through the door.Thank you again Bob! We will definitely come back to you and will send more buyers your way!

They did an amazing job taking care of the problems I had with my car. Their customer service is amazing.

My experience today July 28, with Harte Infiniti, 2021. I initiated a call to the service department where the service advisor failed to ask for my name, failed to address my concerns and denied me to provide me service or to answer my questions regarding my Vergara had been serviced by them recently.Where is the quality in customer service nowadays? Does it even exist? Be mindful of something. Without customers you cannot run a business, no customers equals no revenue to stay on business.Better training is probably needed in customer care 101.

I worked with Yasmine she is super amazing! She called me and informed me about my car and it’s equity. I came in and left with a newer car the same day ! Definitely recommend 👍🏼

Great experience i had going to Harte Infiniti today go see Yasmine Rosario for your next car shell have you driving something newer the same day i just went in there just to ask about a trade in for my 2015 Q40 and i drove out with at 2018 Q60 same day. Thank You Yasmine ! she will work with you anyway she can wont let you down

I walk up to the parts counter and the guy behind the counter was busy typing on his computer, so I didnt interrupt. I waited and waited, looking up at him to see if he was going to acknowledge the fact I was standing there and maybe say something to me, but nothing. After about 5 minutes of standing I look up again and hes staring at me wide-eyed and says Do you need a part or are you going to just pace back and forth? I couldnt help but laugh. Maybe try greeting a customer instead of just wasting everyones time.

I recently purchased a 2019 Infinity QX50 from Yasmine Rosario. I was delighted to work with someone who was easy going Yasmine was. We called ahead and told her about the vehicle we wanted to see. Upon our arrival the vehicle was waiting for us and ready. Yasmine was very knowledgeable about the car and was very easy to work with. The process was easy and everyone in the Harte Group was great. I recommend if you are interested in one of these great vehicles stop buy and ask for Yasmine and enjoy the experience of no pressure buying.

Recently bought an Infiniti from a used dealer and took it here for its 40k mile check. Phil in service explained everything and made sure everything that needed to be checked and serviced was done! Car was also washed to my surprise which was a nice touch. Pricey but thats what you get when you buy an Infiniti. Will definitely be returning for all future service and car needs.

Jourdin was so helpful!! I’m so glad I finally had a good experience at a car dealership. It’s so rare to find people like that these days!!

Yasmine was great with communication,quick and clear with the numbers!Loving my new car!

I had the pleasure of working with Yasmine. She was great and was able to get me right in the car I was looking for

Had recall work done. Air bags and sensors. As usual, they found something to charge me $150.00 for. A plastic plug with about 12 inches of wire installed. The car was working fine when I brought it in. But I couldnt leave without paying $150.00 for recall work. All dealerships are big time rip-offs.

Recently purchased a vehicle at this location. Thank you to Yasmine for her exceptional customer service, made me feel really comfortable with the buying process. Great customer service!

Had auto body work done...great work, prompt greeting...thank you..

I worked with Yasmine. She was very attentive and great with customer service. Made me feel really comfortable with the car buying process. She also helped me save money on my car insurance by referring me to a new insurance provider. I am due for a new car in 6 months and will not come back to see anyone else but her.

The showroom was clean, they offered cold beverages due to the hot weather conditions outside. Mr. R. Rizzo is a patient Sales man, did his job in a professional manner with a good sense of humor.

Be careful with this dealer, they will swap your spare tires. The service wasnt good when I tried to get them back they would make up an excuse and start an argument and fixing the rims, they could have done a better job since they cost so much. They are thefts and I wont be returning ever again and once again be careful with this place.

Okay....we went to change oil for our car. They did it on time. Waiting area was also neat and clean, specially in this pandamic time everything was perfectly managed. I felt safe actually.

Yasmine went above and beyond to get my brother and I cars today, the process was the smoothest I’ve experienced

On JUNE 16/2021 Car Sales man Jourdin convinced me to buy a Car when i was just out eye shopping for a Vehicle! His excellent Customer skills got me to buy my first Q50,Jourdin Customer Service Excellent at Harte Infinty.

I purchased my last two cars at Harte Infiniti and had a great experience on both occasions.

Its June 24th and I am driving down the highway, bringing my daughter to visit a college. Out of nowhere, a boulder came flying across the highway and gave me a flat tire. We googled the closest Infiniti dealership, which was Harte Infiniti. We pulled in with no appointment or no call and we told them what happened. They took my car right in and replaced my tire within a half hour. The people at Harte Infinti were so helpful and kind. I would totally reccomend you to go to Mark Norko at this Infinti Dealership in Hartford CT.

Horrible experience. Scheduled oil change and tire rotation took 2.5 hours because the broke the lug nut key. I was about to drive away when I noticed that they damaged my wheel while attempting to remove the lug nut. They didnt tell me they damaged it. Its a good thing I checked. 2.5 hours for the simplest most routine service a car can get. They told me they will make it right and I can schedule to have the wheel fixed at least.

Service today from yasmine was great got car same day no problems

Awful experience. From management to sales representative. I purchased a vehicle here in July 2020. After the purchase they were unresponsive after many calls and text messages. All I wanted to do was get a key replacement. Both Deno and Carmine did not give me the respect or service one would expect after making a near $30k purchase. I wouldn’t recommend to anyone. Go anywhere else.

Fantastic service. Did not buy a car from them but Tony and John were great help in securing a new lease at a differentdealership.

I had the best car shopping experience at Harte Infiniti. My salesperson Bob Hahn helped me pick out a preowned car that was perfect for me.

Had the vehicle i wanted and was able to accommodate my requests of pickup, price and ability to deliver.

Was in need of a larger vehicle due to my family growing, and the 2door q60 coupe would no longer cut it. Working with Henley & Matt on a used vehicle, I felt I was treated extremely well, got a very fair price for my trade, and walked away with a more family friendly Q50 Red Sport.

Hi everyone on yesterday 6/7/21, I had a busted tired in 98 degree weather. I was stuck on the side of the hwy. I called Joe at Harte Infiniti in Hartford CT. He said come on down with no problem. The issues with my tire happened before which left me sooo upset and frustrated. Two weeks prior, I had an issue with my car seat braking down and being told by Harte Infiniti of Wallingford that they’re nothing they can do to help me but pay $6000.00 to replace the passenger seat that was a manufacturer issue. I was beyond frustrated and regretted purchasing my Infiniti. On today 6/8/21, I was so sad, so upset I kept putting money into this vehicle and things that should not go wrong kept going wrong. Let me tell you how good GOD is!!!! Joe, Harte Infiniti service manager and Mark, Harte Infiniti service director was able to fix my flat run tire and help me out tremendously by contacting the appropriate people to help solve my car troubles. Most importantly, Mark and Joe arranged for me to get a new passenger seat for free of charge after getting the run around from Corporate Infiniti. They showed compassion and good customer service despite my current frustrations and current attitude! Thank You so much Harte Infiniti of Hartford Service Department!!!! I greatly appreciate everything you have done for me!!!

It was a pleasure working the Harte and Lenny Bosquet. Lenny worked for me with the insurance company and my car came out great. Thank you Lenny.

Just got my third lease from them. Very Professional people from Sales to Service. Extremely Satisfied!

If you want a sales person who actually knows their product inside and out ask for Adeno Gordon. While I did not purchase the certified QX70, he and business manager Tony did work with me to make it happen, but it was out of reach for me price wise. Would definitely return again.

Phil Customer Service rep was super friendly, and knowledgeable, he made my visit so smooth. the waiting area is comfortable and great snack selections. Its worth my half hour drive to have Service done.

Just bought a 2015 QX80 and Bobby Haun its a great person to deal with also Carmen in the finance department

They treated me like a king...I caught the train from MD to get my Q70L... beautiful and perfect....

My wife and I just bought a QX60 this past weekend from Jourdin Bowe at Harte Infiniti. The sales experience was very positive and Jourdin was with us the entire step of the way. I noticed a paint chip on the passenger side of the vehicle and when we went to pick it up, he had taken care of touching it up. The cars that this dealership sells are very top notch. This is my 2nd vehicle from them since 2014 when I bought my M35x and I have even referred a good friend/family and she bought her very first Infiniti last year. Don’t hesitate, these vehicles are worth every penny and is luxury at its finest!

I love coming to Harte Infiniti! This is my 2nd lease with them and I was taken such good care of. I worked with Rob Rizzoon both occasions from Sales and he is truly the best. Extremely knowledgeable on the different vehicles, process, and always making sure as the customer I felt supported and got exactly what I was looking for. I also got to work the GM Damen Polance who was an absolute pleasure and made sure I was happy with everything. Meeting with Carmen Mazzarella for the delivery piece was a breeze and he was extremely thorough and easy to work with.Anytime I’ve ever had to go through the service dept it’s also been a great experience. Chris Salemi is my guy and always makes sure I’m good.All around incredibly happy being a part of the Harte Infiniti family and they will continue to have my business for years to come. So much so 2 weeks later we went back and bought a Q60 for my husband :)Thank you so much again. We are extremely happy with our vehicles.Giselle

Jordan was the best sales person i would recommended everyone to go to infinity and ask for him he made the transition from rav 4 to infinity as easy and fast as possible and to make it better his customer service the best A1

Ive purchased three cars from Harte. Great experience every time.

I was Sold a CPO AWD G50 with 2 totally different front tires. Confronted HARTE and was called a liar and that I had changed the tire. I have picture of the car on Hartes lot when I bought it, a Pirelli and Goodyear tire on front. Harte said that was not my car but I have the same mismatched tires on my car now. Pictures shows tires perfectly!!

Ive been driving cars for 43 years: Saab, Ford, Toyota, Honda, Volvo, Lexus.Phil Whiteway at Harte Infiniti was one of the most knowledgable, courteous, attentive service advisors I have ever worked with. A complete professional. The car was also repaired well before the anticipated time!

Great service from top to bottom. Jourdin was my sales rep and I couldnt have been more pleased with his service and professionalism. They made the purchasing process very easy, I would highly recommend them because of the staff working at this location.

I love my car! Harte Infinity treats me and my car like we are special! Great friendly service! Clean and safe, spacious waiting area and facilities. Thank you!

Aces across the board, top shelf, all of them! ...Adeno, our salesman at Harte Infiniti in Hartford, responsive, and helpful even through a short time frame. Tony, the pre-owned manager, professional, helpful, efficient, helped guide us (out of state buyers), through every step of the process. Made the purchase of my car easy, and helped get us out the door. Matt, the biz manager, sharp, had all taken care of. Oh, they gave me a square deal on my trade and a good number on the car we bought. Short of giving me the car for free, they couldnt have done better. Great organization, top to bottom. Worth looking into, new or pre-owned...

Worst dealership experience I have ever had. Walked in with a pre-approval from another bank and they were not even willing to make the deal work with there numbers. There dealership price was 26 and the internet price was 25, so they made the adjustment, but then claimed the prices could not be negotiated or adjusted. Exactly! They hiked up all their fees and didnt even offer military discounts. They also discriminated and profile me and my girlfriend. They gave us a young salesman because they believe us to be younger not realizing we were both a decade or more older than that young man. Then they continue by sending in another minority gentle thinking he would convince to take their horrible deal. I asked them not to run my girlfriends credit and they decided to violate that and send her info to several banks again!

Always a pleasant experience with Harte Infiniti service. Phil is my goto man, and is always respectful and honest. He goes the extra mile to figure out my non-mechanic explanations of what my car is doing so he can deliver it back to me is its best working order. There are many places to buy a car...but I will return to Harte Infiniti for the service.

I had a great experience when purchasing the car. However, quickly changed when the car broke down less than 1.5 years later and they stated, I was in an accident. I was never in an accident. It is taking over 1.5 weeks to get an estimate. Horrible horrible service. I would never recommend the product or company. Incredibly disappointed.

Rob was awesome! He was incredibly patient and keep in contact as I did my research on various SUVs. He was never pushy or condescending-always respectful. I greatly appreciated the quick turn around of the dealership -We drove our new-used car that same day, the processing of paperwork was a smooth-all around a great experience.

I was in market for full size SUV and I was considering 1) Audi Q7 2) Acura MDX and, not so favorite 3) Infinity QX60. I met Hasham Chaudhry (sales manager) at my work place and he invited me to the Harte Infinity. I went the showroom, checked out the car which was impressive but more impressive was their customer service. I am not the guy you could sell things easily but their customer service is beyond excellent which made me reconsider my options and eventually, I buy Infinity QX60.If Hasham and Rob weren’t working at this place, I would not have bought this car.Thank you Harte Infinity, Hasham and Rob for my new ride 🚘

I brought my 2017 QX50 in for an oil change and to address two issues identified at my last visit as well as a couple of questions I had. Phil Whiteway handled my visit. Everything went smoothly. I had my rear brakes serviced and found out the condition of my front brakes. I had my power steering fluid exchange done and my tires evaluated. Phil showed me possible tire replacements and an estimate of the cost. The waiting room was comfortable. My car was washed and ready on time. Phil answered all my questions and explained what I could expect going forward. Ive been going to Harte Infiniti for most of the last 17 years.

So far, first time customer. HORRIBLE communication with the customer! Left my vehicle at their location for EXPENSIVE repairs; no one took the initiative to contact me. I called, had to leave a message, then funny how someone calls right after. I was told my vehicle would be ready by today, and no follow up on their behalf. Doesnt seem like I will be picking up my vehicle today..so inconvenient on their behalf.

I recently bought a QX60 here. I literally been in contact with Yasmine since December and made sure I came to see her. She is the best person to come to when coming to Harte Infiniti. She has alot of patience and is very honest. I totally Recommend coming to Harte Infiniti. They are fast and efficient! Thanks again Yasmine 🙂

Ask for Jourdin, he was really helpful and polite. Thank you so much!

I recently purchased a qx60 over the summer and I must say total experience was horrible. Communication was terrible. After everything was said and done I come to pick up my “certified vehicle” it is dirty in the inside. Front passenger seat is stained rear rugs filthy and when brought to the sales person ( polite young man) he apologized and told me if I wanted to bring vehicle back to be cleaned. I looked at him like he was crazy if would have been able to walk away from both him and the qx60 at that point I would have After all the time they had the vehicle that was supposedly getting checked and cleaned you would think it would have been sparkling inside and out. Even though sales person was polite and all he really was not well versed in the ins and out of the vehicle. On the day of pick up someone else had to show me things explain functions of the vehicle. Also the mats that were in the car when I originally saw it were not in the car when I picked it up. I would never go back to this dealership for anything.

The wife and I stopped by Harte Infiniti in Hartford one early Saturday afternoon to look at a 2015 QX60 in their inventory. We were met by Hasham Chaudhry who was very friendly and knowledgeable. Once the wife and I decided the vehicle was something we were very interested in, the sales team wanted to rush and seal the deal that day. I told them lets wait, get it in good order and cleaned and we can close the deal during the week. But oh no, lets do this now, staff is on hand ready to please. So we waited over 5 hours for Service to get everything ready as it was being sold as Certified Pre-Owned and over to the detail department. By the time we left, it was dark and I didnt get a chance to check under the hood to make certain everything was good.The next day I popped the hood to find the oil overfilled, the coolant reservoir bone dry, the electric power steering fluid reservoir bone dry, both air and cabin filters completely covered in filth and corrosion on the battery cables. Looking over the CPO checklist, these things were marked off as reviewed and in good order. I was surprised because the vehicle had less than 15,000 miles! It appears they completely skirted, or rushed the inspection to get us out the door that Saturday.The next Saturday I brought it in to have all the items addressed by the service department. When I re-checked the fluid levels, I found the electric power steering fluid overfilled. I asked the Service Manager about the level and said hed have the lead technician look at it. The lead tech glanced at it and said yeah, its fine. I promptly went home and removed the overfilled fluid to the correct level. So I have zero confidence in their service department. Too bad my experience went downhill because the sales folks were very friendly and accommodating.The final insult to injury is they only give you a half tank of gas for a CPO purchase. Pretty surprising for a premium brand with a loftier CPO price.

Great dealership, hassle free.

I found a 2018 4runner on internet. After having three vehicles sold from under me, I was not to sure how this experience was going to work. I currently live in Atlanta, GA, but the vehicle was in Hartford, CT. I contacted Bob a sale manger concerning purchasing this vehicle. Bob make the transaction very simple. He worked with me and explain to me exactly what I needed to do, include shipping the vehicle. I was then contacted by Carmen the finance manager. He also makes the transaction extremely easy. The bottom line, I would highly recommend any customer to purchase a vehicle from Harte Infiniti. They responded to all my concerns timely with what I needed to know. I truly thank them.

Came back to Harte basically for the 10yr 100k warranty. Wasnt advised that if I took the Infinity CPO financing which had a .99% interest rate. I kept asking during the deal portion which was done while sitting in lobby. First they said they didnt know about the Infinity financing offer. Then failed to tell me that if I took that financing I would no longer get the so called Harte certification to get the 10yr 100k warranty. The only reason I came back was for the warranty which I kept repeating to salesman,because in comparison to other dealers CPO cars Hartes were over priced with more miles. I gave them full asking price since they stated there was no wiggle room.They were more worried about end of the month sale than me as a customer. One Manager stated he would call me to discuss have not heard from anyone its been 5days.

Excellent customer service. Very clean environment and pleasant staff.

No complaints! Go see Alton at the service desk for all your repairs and questions. Friendly, professional and knowledgeable. Then go online and rate your service experience👍🏼

I always have a great experience with the service department. Alton my Service Advisor is always friendly and willing to assist me with any of my vehicles needs.

Friendly Staff. Love coming here!

I normally don’t write reviews but I had to let others know about my great experience! ONE WORD: Harrison! As soon as I walked in, he welcomed me and catered to my every need. He wasn’t pushy and made the entire experience very relaxed. He went above and beyond to make the perfect deal for me. I happily walked away with my Q50 sport with zero stress. Harrison is the BEST! Thank you Harrison for everything you did to get me into my dream car!

We bought our second Infiniti through Josh Mercado at Harte Infiniti in Hartford. He followed through on agreements and went above and beyond on promises made. Fast talking, yet got the job done! Thanks for all of your help!

I went for a oil change today at Harte Infiniti, the service was great 👌 from start to finish.

I have had a very good experience with their service department. Very friendly and professional. Highly recommended!

From my car purchase to repairs and regular maintenance, Harte INFINITI has provided me with professional, high-quality, efficient service. The staff is friendly and, most importantly, has great integrity.

I traveled all the way from New Hampshire yesterday to buy a used car from Harte Infiniti and Im glad I did. Excellent and honest service. I worked with Bob Hahn in Sales and Matthew Samselski in Financing. They were awesome. So honest and upfront about everything. They didnt try to slip in extra charges or do a bate and switch. I was treated with respect and honesty even being a woman! The buying process was quick, easy, and stress-free. The best experience that Ive ever had buying a car. I will definitely go back to Harte Infiniti for my next car and you should too. You wont be sorry!

I’ve been coming here for over 12 years. First class service. Reliable cars as it is but these guys always go above and beyond. Like them so much I have two of them

I had the pleasure of meeting Alton for a second time in the Harte service department and I have to say that I felt a particular level of comfort with him and his advice. He also was very punctual, made excellent estimates from the standpoint of how much time the service will take, and he kept me posted with updates in a courteous and professional manner. I think hes very special and I wanted to take a moment to point out what a nice job hes doing.

Every time I come for service, the experience is great. The atmosphere is comfortable and the time it takes them to complete your car is very reasonable. They explain what they have done what you may need and what service you can expect in the near future. The interior vacuum and car wash tops the cake. I live 70 miles away from the dealership but I always come to Harte for my car service. Thank you very much.