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Eyemart Express
6117 US-98 Ste 10, Hattiesburg, MS 39402, United States
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Eyemart Express
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Review №1

I was greeted by two friendly workers. They went above and beyond in helping me in my selection of frames. I chose two frames and one worker said I would receive a text when they are completed. She said it should take about an hour. 28 minutes later I received a text that both pairs were ready. Wow. Talk about fast and friendly service. Both pairs have perfectly crafted lenses. Total price… less than $39 dollars total. Can it get any better??? Nope.

Ma
Review №2

My experience with Eye Mart has always been great!! They have the sweetest and most genuine staff. My 1 year old daughter came in with me & of course, at that age, kids are very energetic. While I was selecting my glasses, the staff kept her entertained, played and talked with her & even gifted her with candy and a bracelet. When it was time to leave, my daughter told ‘ME’ bye lol. Great environment and great staff! ❤️

AM
Review №3

My daughter is such an introvert and usually is so reserved. We met the nicest lady that had her warming right up to her after a couple minutes. The customer service, the products, the prices, and the atmosphere was 100 percent. It took less than 45 minutes to get both pair of her new glasses and we left with a smile. Highly recommend! Not to mention the year long warranty on frames, every parent has to smile about that!

Jo
Review №4

They truly go the second mile to provide excellent products & services.

Ch
Review №5

Its always a very fast and easy purchase. They have never failed to have the glasses ready in an hour or less. The glasses are affordable and the employees are always nice.

Fa
Review №6

Awesome staff! My little girl had such a good time picking out glasses!

Du
Review №7

Have used these folks for several years, staff very pleasant, helpful and knowledgeable. Lots of frame choices.. Priced fair. 2 pair done in 37 minutes during yesterday’s visit... Prescriptions cut very precisely.. Thoroughly enjoy getting my glasses from here..

Ka
Review №8

They were great with my 5 year old keeping her entertained while getting her glasses ordered. Insanely fast turnaround time of less than 4 hours to get them ready.

SW
Review №9

I love this store because the staff is attentive, efficient, and friendly; the selection of frames are awesome and the service is remarkable. Ive purchased all my Eyewear here for the past 5 years and it is always excellent.

je
Review №10

I was very pleased with the staff at Eyemart Express I was very well taken care of. I will always be going back and spread the word.

Mi
Review №11

Great service and glasses delivered as promised. Will be a returning customer

Z_
Review №12

The service was fast and friendly; I’d recommend Eyemart Express to anyone needing to get new frames.

Ke
Review №13

Great team of professionals who showed me nothing kindness and respect.

B
Review №14

Very nice setting, and very friendly staff. There wasnt much seating in the lobby (I had to stand at one point) which is understandable due to Covid.

Pa
Review №15

Excellent service! In and out in one hour with 2 pairs of glasses.

Ma
Review №16

I went in to do price comparison, I have been wearing glasses since I was 14, so I think I know a little about lenses and the changes. I do have to agree she was very helpful but what I didn’t like was that when she went to see how much my out of pocket cost would be she went to the register, lens crafters does that in front of me so I know exactly how much everything costs.. she didn’t even break down the prices and what my insurance pays. That is not okay with me. I went somewhere else, that to me is sneaky.

sa
Review №17

Super fast service, and superb employees. No complaints.

Br
Review №18

Best! Must go! They deserve a raise!Went by twice last year 2020 and once this year 2021.Each optician always has a welcoming and kind disposition 👍👍 Bless them! Even during this pandemic mess!

Me
Review №19

Eyemart Express in Hattiesburg, MS - Maketa was very helpful to my mom and I! She took the time to help answer our questions and share information from experience she has encountered through other customers and her own eyeglass purchasing experiences. This knowledge was helpful to us. We did not feel pressured to rush our decisions even though the store was extremely busy. We couldn’t be more pleased with our experience.**added after reading other post: I wanted to mention we were shown the difference in prices on a form that was completely filled out and we signed before paying for our eyeglasses. So price comparison was no issue for us.

Me
Review №20

Great selection of glasses with affordable prices!

ga
Review №21

Very professional. Excellent service.

PE
Review №22

Customer service is good and they helped me get a cheap and nice glasses for my son with out insurance. They have this offer for $38.89 for 2 pairs of glasses, and that’s a big big help for me. Not to mention that in an hours in a half we already got my son’s glasses 🤓. Thank you Eyemart Express hopefully next week I can have a good offer for my glasses too.

Le
Review №23

This being my first time going through the whole process of getting glasses, I must say that I was a little unsure and uneasy. However, Cole made everything easy and breezy! I came away very satisfied and looking like a million bucks! I must say they were fast as heck getting me my glasses too. Best Customer Service Experience in a long time! Thanks, Cole! You da BOMB DOT COM!

Wi
Review №24

Their service was horrible, they had us waiting for 2 hours before they got us to sit down. But as soon as someone got with us, she left for 30 minutes to go assist someone else. They have a pitiful selection of glasses and they were not very nice. Would not recommend

As
Review №25

Great and quick services!

sh
Review №26

It was great. There was a long line ahead of me and I was told approximately how long it would take to get to me. They called when it was my turn and I went in and my glasses were done in 77 minutes. They are excellent.

TA
Review №27

Staff was very helpful and professional!!! Quick turnaround from time of order to glasses being ready. Will definitely use their services again !!

La
Review №28

I enjoyed my experience at eye mart express :) my glasses were done in 27 mins, and I came an hour before closing.

Mi
Review №29

The service was great and the process was very quick considering they were following pandemic protocols!

Ki
Review №30

Very friendly people. I had to get bifocals. 2 pairs were ready in 62 minutes!!! Best experience ever, will definitely be back!!

De
Review №31

Great place. Lots of styles to choose from. The folks there are extremely helpful and were patient with me. I bought two pair and they were reasonably priced.

Lo
Review №32

I was very impressed and very comfortable with this operation. The employees made me very comfortable and they also did an excellent job..

Te
Review №33

My experience was wonderful. Excellent customer service from start to finish. I also love the fact that my glasses were ready with in an hour!

CJ
Review №34

Absolutely excellent service. Ive been a lifelong walmart vision center customer and will gladly say Eyemart is had and shoulders above. Told them what I was looking for, as well as my price range, and in minutes new glasses were ordered. Not to mention ready for pickup within an hour. Something I usually wait for a week for with the other guys.

Ly
Review №35

I had the very Best experience with my visit and purchases at Eyemart Express!! My optician Jasmine was so professional, friendly, and extremely helpful in helping me purchase exactly what I wanted! Best product for the price. Accepted my insurance too.Thanks Jasmine and Eyemart Express!!

Ky
Review №36

Great people; super customer service! They leave you alone when you want to be left alone and go out of their way to help you when you need help. The store is spotless and has a very comfortable atmosphere.Their prices are very reasonable, and they have a ton of options to save you money. If my glasses need adjusting or fixing in the next year I can go back and have them fixed for free! Eyemart Express will definitely be my go-to for glasses in Hattiesburg.

Mi
Review №37

Fastest and most accurate place I ever got glasses will refer any and everyone I know there. Has a wide range of styles so its easy for anyone to come in and find an enjoyable frame that fits them. Also has same day glasses which is always great no more waiting days for glasses (with exceptions obviously). I got both of mine same day within 90 minutes.

Ma
Review №38

I found the perfect frames and Danielle and Jasmine were GREAT! They gave the best customer service with a smile. I enjoyed the experience overall and the process didn’t take long at all!

Bu
Review №39

I just knew that trying on and searching for glasses for my 11 year old would be a long and painstaking process. I was wonderfully surprised! They had a wonderful variety of styles for all ages. We were in and out in under an hour! She was able to choose not one but two great styles with a warranty and scratch resistance for way less than $200! The customer service was super as well. Thank you eyemart for making this step in life a great experience.

Pa
Review №40

Leah was absolutely amazing!! She made sure I was taken care of to the fullest.

Va
Review №41

Our optician was very friendly and helpful in selecting frames. We were told that the two pair of glasses would be ready in one hour. To our pleasant surprise, we received a text updatethat they were ready in less than 30 minutes. I highly recommend this business!

Cl
Review №42

Wonderful service! One of the customer service Representatives even was willing to go well out of her way to make sure that I got my glasses before they closed! Absolutely wonderful people work there!

Su
Review №43

From the moment I walked into EyemartExpress, I was treated with friendly, professional workers/techs. Danni was my tech. I was amazed at her knowledge of products/plans offered. The store was busy, but she gave me her undivided attention. Once I made my selection, she completed the transaction, always displaying friendly, professional knowledge and attitude. She represented your company well.

AL
Review №44

Awesome service and very friendly staff who makes sure you are taking care of with accurate vision needs and the best prices. I highly recommend Eyemart Express.

C.
Review №45

Sales staff was extremely courteous, helpful, and knowledgeable about different styles and shapes of eyewear and had really good taste as to what looked good. I ended up purchasing inexpensive frames, although they also carry high-end frames. They look wonderful. I am very happy with my purchase. Definitely will be returning for my next pair. Thanks guys!!

mo
Review №46

Had a wonderful experience with eye mart in Hattiesburg. I haven’t bought glasses in several years due to mostly wearing contacts but needed some glasses for times when my contacts were irritating or just wanted a break from them and I could not have asked for a better experience. Very helpful staff, very good prices, and I got two pairs of glasses that were ready in just two hours that I love!

No
Review №47

My experience started off not very good but the manager stepped up and made it a wonderful experience. The employee that helped me was very polite not real fast but good at her job. My glasses were ready in 2 hours and were right and seem to be a better quality than I expected for the price. Will definitely be back

An
Review №48

Very good customer service. I was helped in finding a great frame, staff was very friendly, and my glasses were ready in about an hour.

Aj
Review №49

Even during Covid-19 the service was fast, the staff was pleasant, and the doctor was informative an helpful. Will be going back.

Sh
Review №50

Great experience. Extremely kind associates to assist you. I definitely will refer to all my family.My New Eye wear place to shop

Tr
Review №51

Traveling through and needed new glasses, they said since it was late in the evening one pair would be ready soon and most likely the other in the morning. Told them no worries and before they closed that evening, I got 2 text messages saying they were ready! So great teamwork, thanks all! Love my glasses! 2 pair for $38.71 - complete! Lenses and all!

Mi
Review №52

Traveled from Jackson to Hattiesburg, much faster service and better experience down there!

Ke
Review №53

I had a wonderful experience at the Eyemart Express in Hattiesburg. Daniele did an awesome job of finding me the frame I wanted & her attention to detail is out of this world. Always smiling & not trying to upsale you extras. She listened. I had my glasses done in 44 minutes. That’s what I call awesome customer service. The price I paid for 2 pair of glasses was extraordinary.

Ki
Review №54

I went by there Saturday morning to get my son eye glasses prescription filled. They told me it would be at least one hour. They was finished with his glasses Im 11 minutes (both pair) I couldnt believe it. The service was super fast, the price was awesome and so was the stuff.

Do
Review №55

I would highly recommend Eyemart Express! Not only was staff courteous and kind, my glasses were ready in 8 minutes. Fast and friendly service is a plus!!

Da
Review №56

They were so patient with my daughter after having an exam under anesthesia qfter surgery, even though she was dilated and tired. They worked with her to find glasses and get every detail while still letting her eyes rest in between.

Ch
Review №57

Wide variety, extremely helpful and knowledgeable customer service, and you get your glasses within an hour. They have a large selection of popular designer frames and sunglasses. The prices are amazing, I got 2 pair and my daughter got 2 pair yesterday and it was only $208! We always shop Eye Mart.

Ka
Review №58

I have never gone to a place and was completely satisfied with my glasses: the fit, the price, the time frame and most importantly the lenses. These glasses a perfectly done and in less than two hours. The progressive lenses are so smooth.. it almost makes me wonder if the “other” ones were the wrong strength!! Thank you Eyemart Express!

Ca
Review №59

I had such a POSITIVE experience at EyeMart Express last week. Jonathan was very professional, courteous & helpful. Could not have ask to have been treated any better.I’ll necer go anywhere else except Eyemart Express for glasses.

An
Review №60

There was a snafu with my granddaughters vision insurance due to our opthamologists office staff. Danielle at Eyemart Express called and got the problem corrected. The next day received a text that the glasses were ready. She made a 6yo girl very happy with a pair of pink glasses!

go
Review №61

They were quit busy when I got there but they spoke with kindness an went as fast as they could I loved the same day pick up on glasses. And their prices were amazing .

Me
Review №62

I was waited on as soon as I walked in and they had both pair of my glasses ready in 29 min. They were very friendly and efficient. I highly recommend them.

Pa
Review №63

They were very very very nice employees they were very courteous fine job of making my glasses great prices recommend to anyone theyre very very very great people they cared thank you

Ta
Review №64

All of the employees were super friendly and were willing to go above and beyond ensuring my son’s glasses were just right.

Sh
Review №65

The selection is great! The customer service is even better! The prices are fabulous! I would not change anything about my experience here!!

Ca
Review №66

The service was excellent. My time waiting for glasses was great too, very fast. The sells rep who helped me was very professional, courteous and helpful. Id recommend Eyemart Express to everyone. Love my new glasses.

Gr
Review №67

If I could give no star I would, first day glasses were made wrong . Orders more when they came in wouldn’t fit frames ( to small) than the manager ordered them, they came in wrong so today they ordered them again! I went in Christmas week and still no results a month later !

Ma
Review №68

If I could give this Estars I would. Jonathon and his team are amazing. My friend who is from Chicago, is in the hospital at Forrest General. He lost his glasses. I brought a faxed prescription to Eyemart - they helped me find a similar pair of glasses, made new lenses - and then Jonathon HAND DELIVERED the glasses to the hospital to ensure a good fit. This service is above and beyond anything Ive ever experienced. Thank you.

Ba
Review №69

The staff provided excellent assistance in helping me select glasses, checking my insurance coverage and had my glasses ready within an hour. This location has a very professional staff and atmosphere. I will go again and recommend this company to others.

Ha
Review №70

Revised after going back the next day and having a better experience. The notice to sign in, and sign in tablet, should be put in a more prominent place and somehow be made more noticeable. It is easily overlooked and people that didnt see it but have been waiting get pushed back when other customers come in after them but do sign it.

De
Review №71

The staff is so helpful. They answer all questions but aren’t right on top of you the whole time. It’s a very pleasant experience ordering glasses from here.

Ki
Review №72

I was really pleased shopping for glasses at Eyemart Express. The woman that helped me was very patient, I am known for being indecisive. My two pairs of glasses were ready in two hours just as they said they would be. All of the employees were very polite and helpful. I plan on shopping there next time I have the need.

Da
Review №73

Great glasses. Great prices. Friendly service

Re
Review №74

I have been 100% please with everyone great job! This is the first in a long time I have ever had great service and glasses on the first visit. Thank you everyone great job!

To
Review №75

Staff was very knowledgeable and friendly, I was expecting some sort of hidden fees tied to the Two pair of progressive lens for $76.92 but that is exactly what I paid. Once I selected my frames I was given an estimated 2-hour time frame for the glasses to be ready but BOTH pairs were done in less than 1 hour. Needless to say I was highly impressed. It goes without saying Eyemart Express has my business business for life and I will highly recommend them to anyone!!

Na
Review №76

Greeted when I entered the establishment. They were busy but the wait wasnt long. Staff was professional and pleasant. This was my first time here and I think I will be returning.

la
Review №77

I’ve been using Eyemart for years now. They have excellent customer service, the prices are amazing, and each staff is so helpful and knowledgeable about all the products. #GREATEST EXPERIENCE EVER

Yo
Review №78

Really great with children, my daughter just got her first pair of contacts and they made sure she was comfortable with them before we left! Great staff also!

ca
Review №79

They were really nice An friendly. The prices was good. On top of that the time to make them was short. I will use again

Hi
Review №80

Very friendly, helped me find a frame that I liked ! Glasses ready in under 15 minutes!

ca
Review №81

They are the best in Hattiesburg didn’t have to wait 2hrs for my glasses they was done in 30 mins that’s fast service and they have great customer service and great staff thank y’all so much keep up the great job

Me
Review №82

The staff was so helpful and kind! I will definitely be using them again.

Vi
Review №83

Very friendly staff. Took the time to verify insurance and even told my husband he was eligible for a free pair of readers which we were unaware of. The time it took was as they said and they texted when they were ready.Very satisfied!

El
Review №84

Took my fiancé to get his eyes checked so he can get new glasses and within 20 minutes of picking his frames out the glasses were ready and we were out of there... the receptionist,doctors were perfect real nice clean explain stuff to you just the way people like we don’t go anywhere else to get glasses either 110% awesomeness

Ti
Review №85

I am very satisfied. Amber was so helpful and attentive! I will be back!

El
Review №86

The lady was very nice and took her time explaining my options and went in the back several time to show me examples of different lens options I wanted to see. Had my glasses ready in 36 Minutes....AWESOME!!!

An
Review №87

Great service. Very friendly employees. Every visit I am welcomed and leave knowing I will come back

jo
Review №88

Very knowledgeable and friendly. Great results.

J
Review №89

This store will take your insurance but you cant pay out of pocket for any thiong. So you have to take only what insurance pays for no extras. I suggest by experience you go to 20/20 eyeworld in Pearl, MS who has their own lab. most p[laces send work to them anyway so cut out the middle man

Ti
Review №90

I was looking for pair of prescription sun glasses for driving. There was only 1 associate working when I entered, and I had about an 11 min wait. I think they must have been on a break, because 15 min after I arrived there were 3 others helping out. The associate I worked with did not listen to what I wanted, and I had to be very specific to get what I wanted. She may have been new, or not used to working in the front as she did not appear very knowledgeable about the options, and pricing. They did a great job giving me a demonstration of the different lens types, and my glasses were completed in less than 2 hours and came out GREAT. I would definitely use this location again, although not the same associate I worked with today.

Fi
Review №91

Insanely nice 👌 😊

Br
Review №92

Great little store with great prices and excellent customer service. And in 1 hour you have your new glasses!! I like it !!

He
Review №93

My experience at this store was very heart warming every one was very friendly and helpful I would recommend this establishment to others...

Ja
Review №94

Great service! Glasses were ready in 30 minutes.

Ka
Review №95

Very clean and prompt to help us. Glasses were done in 2 hours and we’re perfect.

de
Review №96

Had great and quick experience with eyemart, they had my glasses (2) pair, 1 with tint and other plain bifocals progression back to me within hour time and educated me on how to use my new glasses since my first time with progression glasses, already recommended to family

ev
Review №97

Eyemart make the best glasses and they are so friend excellent at their work. Keep up the good work.

Br
Review №98

Great 👍🏿 environment and very friendly staff.

Ch
Review №99

I got 2 pair of glasses..both fit well and I can see great with them. They were ready within 15 minutes.

pa
Review №100

Excellent service. My glasses were ready in about 2 hours.

Information
3 Photos
100 Comments
4.9 Rating
  • Address:6117 US-98 Ste 10, Hattiesburg, MS 39402, United States
  • Site:http://eyemartexpress.com/get-glasses/Hattiesburg/39402
  • Phone:+1 601-261-6966
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
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