Awesome, The service was amazing, and always is! Honestly I will only go here for ice cream or shakes. It seems like this is the only place around that you get good service from. The workers here really care about their job, and it shows. So I challenge everyone that visits this location to show your appreciation for good service, and take the time to leave a good review, LEAVE A GOOD TIP!!!! Everyone needs to feel appreciated sometimes. And the way the world is today people forget how important it is to have good service from our food service industry. Its a hard job. And they do it right here!
Always come here and its delightful! The staff is so sweet and friendly. I always get the caramel cappuccino blast, its so good!
Nice ice cream shop!! Kids are very friendly! We really enjoy going there for our treats!!
The worker, Katie, was so nice to me, and I got what I wanted almost immediately with no wait.
Its a good place to enjoy an ice cream. Service is great 👍. Highly recommend.
Always friendly service and we really appreciate that the employees are still wearing masks!
Beautiful cake! Excellent service :) thank you!
Great first impression! I drove 30 mins to this one because of the great reviews and I can see why. Very fast and had a big milkshake order. They were well staffed and they hustled.
Teresa was so sweet and nice to me and my fiance! I live in Nashville but the customer service was so amazing...this is the only location we will be going to from here on out
Good energetic environment.
All of the folks behind the counter are a great help. They give you the time to choose a flavor and let you sample it if your unsure about a flavor. Remember to carry cash to tip these nice hard working folks. As always the ice cream is great and their pizza treats are excellent as well.
Its Baskin-Robbins ice cream. Why the heck are you reading a review? They have lots of flavors, perhaps even 31. The staff at this locale is super friendly. They have a drive through so you dont even have to get out of the car and be shamed by healthy people as you walk in; you can just jam out to Alana Davis and wait for your sweet, sweet milkshake in the comfort of your minivan.
It was awesome with Kind Courteous Staff and Fast Service. Me and My Two Sisters Annie Crutcher and Martha Crutcher Love BaskinRobbins
I bought my daughter an ice cream cake for her birthday. The staff was extremely helpful. I was also surprised to see a pretty good selection of ready-made cakes available.
We have been several times with our children after playing at the jump place next door. Tonight, however, we took our kids and I did not know that a “waffle cone” was the large cone. The young girl behind the counter corrected me that this was a waffle cone. It was huge lol. So I apologized for my confusion and said we need the smaller Looking waffle cone. She said something along the lines of it does kind of look like a waffle cone or it has that pattern.... There was a lot more conversing that happened. She was very condescending and once I was handed our smaller cone with a HUGE scoop (which would have been great) had I not ordered a child’s scoop for a 3 year old...(which she told me I had not). Regardless, there was more “correcting the customer, condescension and so on”. I lost my cool at that point. I blatantly said there was no need to be rude. She continued and I let the nicer looking young lady know that the other girls customer service was terrible and she needed to be fired. Yes. I was that upset. We got a 10% discount which was very nice of the other lady. But I would’ve still paid full price for my children. The point is the customer service from that ONE young lady was absolutely horrendous. Basically ruined our good mood and rest of family time. Maybe she was having a bad day, but when you work in a place like that you do not continuously correct the customer and if you plan to do that at least smile and act nice.
My daughter and I went here for sundaes ... They were super busy but handled it very well... Ice cream was good... Nice selection of treats
Great service at the drive thru. The ice cream was fresh and tasted very good. I always enjoy going there on Saturday afternoons
Very professional and very helpful.
Wednesdays 2 for one Sundays or 2nd ice cream for .99 cents even with an expired coupon. I used to stop in religiously every Wednesday. Its a wonder why Im not Rolly Polly with all the indulgence.
31 flavors? More like 31 indecisions. Last time I visited it took an hour to get ice cream. But thats because there are too many choices. Plus, the staff gets mad after the 15th free sample, and they refused to put a sample of every ice cream in to a cup for me. In the end I usually end up with strawberry ice cream on a cake cone. Maybe I should just stick with that every time.
Ice cream ♥️ naturally 😋 and service was awesome 🎆🎇🎊❤️🍧🍨🍦
Just wanna shout out to the drive thru peeps and all the behind the counter courteous customer service!!
Best banana splits in ice cream hands down!
Im not basing this review on a one time trip. Ive been Here to this Baskin robins several times and every time that Ive came up here everymdytuouody has greeted me and been friendly and veey patient with taking my children ordering and offering them samples
5 star service friendly efficient staff.
The owner Theresa went above and beyond to make sure that I had what I needed and I thank her so much for it
Staff is great, like a whole new team. And they make the best chocolate malts.
Its a great place, but when I order my ice cream with extra candy, they barely put any.
Always been a great place for ice cream! Location is a tad hard to access. Worth it though!
Had the 11th Heaven. Rich. Loved it.
Very nice staff and ice cream was Amazing!!!
Great service and great ice cream even at 15 degrees outside!
Great selection of flavors and friendly folks.
Always a nice place to get ice cream and having a drive through is an added bonus.
Good friendly people that work here.
Fantastic service ! And delicious ice creams. Loved it !!
If your an ice cream lover like I am this is your place! Drive-thru or eat your ice cream there, as you all know they have plenty of choices and flavors!
Fast and very friendly.
Good as always, clean same layout as when I was a child . Wish they had more locations.
Its OK, employees fairly Nice.
Mmmmm ice cream!
I love there ice cream
Love how courteous their staff is.
Love Baskin and Robin
Always a delight to eat 😋
I got a milkshake, it was amazing
Good place in Hendersonville 😁
Stop in sometimes after work. Staff is very friendly
Excellent ice cream, but costly
Yummy!
Ice cream !
Love it