Went the last week with my family almost every day during the night and the staff is just wonderful! Very helpful, great attitudes, they keep the atmosphere fresh and fun even with the amount of work they were doing. Even though they could have been a little faster when making drinks it was nothing to fret about. I did get a chance to get their names but a young boy and a girl with curly hair were very helpful
I visited this location every day for a week while in town and service was consistently good. They also got my order right every time. During my final visit, Maya served me and she was a breath of fresh air from beginning to end. Great location!
The employees at this Starbucks have always been great! They are all super sweet and give great service… but today I was helped by the most helpful one yet! Eddy, from the order pick-up area, was a superhero…. solving problems left and right! First my order was taking unusually long and he kept apologizing and hurrying his fellow crew members without me even having to complain. Then my coffee spilled in my car, and when I came back in to reorder it, he had my drinks to be remade for free, even thought I was willing to pay. But that’s not all, when I was waiting for my drinks to be remade, he helped a person who ordered at the wrong Starbucks get his drinks there and another person who had a merchandise issue… all while making nice conversation with all of us while we waited. I know Starbucks is normally known for great customer experience, but Eddy went above and beyond my expectations. Thank you, Eddy, for your exceptional customer service! And to his manager: he deserves a prize, get his a raise or something nice!
Great place. The people that work there are awesome! They are always putting me in a good mood.
I was trying a drink my family member has me hooked on. Its a vanilla bean Frappuccino with chocolate chips and chocolate chips drizzles. She said some new drink and its the same. It wasnt the same. Why didnt you just give me what I asked for instead of telling me its the same
I love it . Super fast service . Very clean local !
Excellent service as usual. Nice area for shopping around.Dine in allowed.
They do not sells anything with berries in drinks like the purple drink. However, their teas are amazing.
I love Starbucks and this is the nearest one to me so I make a daily stop. Usually my order is right on point but lately I ask for my banana nut bread and it’s cold when I specify I want it warmed up. Also I ask for light ice and my cup is filled to the very top with ice. It sucks I may have to find another location.
One of my favorite Starbucks! I’m delighted to be here often and enjoy the relaxing atmosphere. It’s always great to see Baristas: Iñaki, Kevin, William, Ralph, and Jean, their always helpful and amicable. Thank you, everyone, who works at this Starbucks you always brighten up my day. Best Starbucks in Miami, FL!
Service here was slow, unprofessional, and simply horrid. The drink was disgusting and from what I saw, Javier was not just unprofessional with customers but with his own coworkers as well. I saw him cough while making drinks and didn’t even cover his mouth? It was gross.
Met a client there to help her sell her property. Quite and comfortable. Plenty of parking.
The people taking care of the drive-through are so sweet omg . Cheers to Hialeah vibes … unfortunately they did not make my Frappuccino too good, I can say they try their best but I’ve had it made before and it’s come out fine unfortunately they failed on mine..Also I tried their new afogto style shot Added to the Frappuccino and I do not recommend it at all it didn’t have the effect as explained of having a hot shot into a slushy drink with a good combination my cup was just a mess
This is the fastest starbucks in hialeah.
This is my go to Starbucks! They are very quick, offer suggestions and there is one drive thru worker that is super sweet!
First Time at this Starbucks. The drive through lane was insanely long. However this has been the fastest service I’ve received at any other Starbucks.
Drive thru might be long but Ive always been greeted warmly and with respect when I pull up to the window. Thats saying a lot in Hialeah... 🙃
Very nice people they treated me with respect and I got what I needed
When you go to this location through the drive-through they never have your order ready when you get to the window instead I have to wait like 10 minutes in the window for my order to be ready and it happened couple of times that when the order is finally ready the drink doesnt taste good, It takes me about almost half an hour to get out of that line with only few cars in front of me. The people are nice but the service is not.
Great coffeehouse, friendly service oriented team ready to serve you.
One of my favorite places i go daily,my drink was made to perfection and the service is always exceptional
Worst starbucks ever. I just left them and they gave me the wrong order. I asked for white chocolate creme base frappe and they gave me an oreo one instead. They will tell you at the last minute if they dont have anymore. Do not go to this starbucks. They will mess up your order
Awesome service and friendly faces
Amazing!! Would give 5 star but they NEVER... put the right amount of suger when asked.. the service is amazing and super polite and kind and cant argue against them because they are so kind to me.
This is the nicest Starbucks ever. The baristas always say good morning and have a genuinely nice attitude. I’m always happy with my coffee orders as well.
Very good.
Long slow moving lines. And what i usually order was not good at all this time
Everything was perfect except the drive thru lines are huge
The service and workers were super nice .The only problem was the drinks, they were simple and tasted a little off . One of my friends drink was HORRIBLE didn’t taste like something someone could ever drink . The frappes were sooooo simple and just bad I had to work my way through drinking it so I didn’t waste money .😡
The line was super long, and when I got to my turn all the batistas are standing talking and Im sitting there waiting for my coffee. Gave it three starts because the product is good... service not so much.
Horrible experience!!!Decided to go inside trying to avoid the huge drive thru line, WORST decision ever everyone was so busy taking care of the Uber orders that they completely forgot there were people inside ... waiting 10 minutes for my coffee after asking for it twice ....
Wonderful guys
So far, this is one my favorites starbucks in Miami. I work close by, and not even once in years Ive gotten a wrong drink. Always following Starbucks expectations and recipes. Thank you for always making my drink tastes like a delicacy.
They close without warning not even a sign the window or a warning a day before. Just go to their competitors and give them your money they will learn eventually.
Drive thru line moved fast.
Service was good and the waitresses were really nice, but the drinks were horrible, don’t ever get the nitro cold brew it tasted like a swamp, and they somehow messed up even the caramel frappe
Since Covid they are constantly closing without warning. I have no problem going to their competitor.
The drive thru employee was very friendily and cheerful. Loved it!
Not sure what has happened in the past few days, but the change in management is absolutely awful. A working nurse arriving at 6:30 for coffee shouldn’t be kicked out of the line 3 days in a row at 6:50. I’m not sure how the supervisor Cynthia operates; but if your closing times are 7 PM, then you should close at 7. Not 6:50 3 days in a row. Once it gets to 6:30 they start to PURPOSELY work slow (leaving huge gaps between the cars) so that they don’t have to complete orders they can just send everyone home. Again waiting 30 minutes to be sent home 10 minutes before you close is not acceptable. Then when you get your coffee, you gotta hope it’s one of the veterans because half the time it isn’t made appropriately. It’s sad to say, but it’s time to find a new Starbucks.. this one falls very short. Also where is William ? Does he even work here anymore ?
Good looking place workers are very polite love it.
I do not come here often, since Starbucks is a little high in calories and high in prices!! But when I do go I ALWAYS have a positive experience in this specific location, the staff is friendly nice and they take your orders correctly. They never mess up my order and are super nice!! Ive had awful experience in other restaurants in this area. But this Starbucks is great, the mornings are usually packed so avoid the rush. After 8 am it simmers down. The morning staff are great the night Ive never been there in the evenings but Im sure there great as well. Thank you!!
The best!
Always has the best service, best smiles and best tasting coffees!
The couple of times I’ve been here it’s extremely busy but the service is quick and efficient and the staff is very friendly
Excellent and fast service ...... I always come to this place to buy my ice coffe and my lemon cake and people who work there are amazing
I’ve gone here for years and I honestly don’t know what’s the problem recently with this Starbucks I literally waited 40 mins in the drive thru and when I finally got my drink I was in a hurry because I had somewhere to go and my drink taste like watered down poop!!!! Don’t think I’ll b coming again!!!!!
Sugary, creamy coffee for the soul
This Starbucks location, like many others is great. The staff is friendly and coffe is so tasty. 👍 👍
Always a pleasure 49,street hialeah always friendly and fast
I give the STARBUCKS located at 583 W 49th St, Hialeah, FL 33012 FIVE STARS. Nice location and a good team of BARISTAS. In fact, Ive never seen so many working at the same time. 8) A nice indoor and outdoor seating is available here, -)5️⃣ ⭐S.
Drive-thru only during quarantine but yummy as always & great service :)
Nice place but I prefer DD
Very cozy, friendly staff, smells amazing and has great music. Always clean and theres also outside seating. It can get hard to find a seat with a table inside. They do have many seating options. Tall tables, shorter tables, big comfy armchairs, and a narrow table for laptops with high chairs.
Read carefully! Love the place but if you never been her ask what to order. My daughter wasnt with me and you can figure out what happened.
When I used to work at this Macys location about two years ago, I was around when they first built this Starbucks and it was such an amazing investment that Macys did for their employees and customers. Perfect place to get your morning coffee or a small pastry before starting your day. Even now as a regular customer, its nice to grab a cup of coffee or a refresher while shopping through the store, or simply sitting down after some retail therapy!
Its not bad. I just wished the location had more seats inside. Its too hot in Miami to be seating outside. Anyways the staff is very friendly every time I go there.
I go just about every morning and they always greet me in such a sweet and friendly manner and they always have a smile on their faces. Aside from that, my order always comes out quick and right.
This Starbucks gets pretty full, but it is also one of the locations that has nice people. All the fraps I have ordered are always on point, and always quick. Very nice.
Grabbed 3 drinks here a latte a green tea macha tea with espresso didnt even know that existed and a caramel macchiato and all were very good service was fast all the drinks were so good .
Typical Starbucks store.
Experience was quite good. The line got processed pretty fast but could have been faster....Good was like usual Starbucks like. Either you love it or hate it. nothing to complain really....
Every single time the find the way to mess up my Order There are not good at all
This is a very popular Starbucks in Hialeah. Coffee was great and the company too!!!!
A little noisier more than other Starbucks but overall good atmosphere.
Great service and convenient location
The best Customer Service in the Hialeha w 49th
Its had great service and the beverages were amazing. The Sweets are fresh as ever.
Ths service was fast and very good the cold brew nitro was delicous
It was busy and they forgot my drink but other than that it was a great place
Staff is great if you go often enough they will remmeber your name. Drinks are also prepared supper fast.
Any negative reviews of this place is just ppl being over critical. The staff here is great the environment is excellent and the service is one of a kind.
Super location! Very nice outside sitting.Waited to much for only a double Expresso.Kind staff.
Best Starbucks Ive ever been to. The staff is great and will do everything in their power to make sure you have a great experience while youre there. Their drive thru works quick even at peek hours. Cant get enough.
Good customer service. Good coffee.
One of the few Starbucks Ive seen that has a drive thru. The service was speedy and the staff are always friendly. Its never too roudy; really nice place to relax after exploring the variety of stores nearby.
Good service 👍
As usual pricy but worth it
Really nice Starbucks. Looks unusual and different from most Starbucks on the outside which is kinda cool. The baristas are fast and friendly. Have never had to wait long to get my coffee. Love the new salads too!
Friendly staff, ample parking, place fills up quick inside. Messed up one of my drinks but all is good and I still come back. Mistakes happen.
35 minutes waiting. Terrible services
They really help you here and work fast.
Mostly awesome. Every now and then they train new staff and the quality of the service and drinks goes down but overall the original, core staff members are amazing and make an Amazing coffee.
Correctly made my drink. Good temperature and friendly drive thru service
I had my first Nitro Cold Brew at this Starbucks. Fast, friendly, and worth the 10 minute drive from Amelia Earhart Park.
I ordered a bacon gouda and it was BURNT! TOASTED! Hard as rock! I ordered three of them and it was the biggest waste of money I have ever experienced in my life. I’ve been here before usually for just drinks and staff seem ok enough but don’t waste your money on ordering a sandwich from here. Unless you like eating rocks. I promise you I couldn’t even bite into them! 🙄
Came at 9:15 pm updated hours online as of 3 weeks ago say closing time is at 10 pm this is ridiculous wasted a whole trip over here to find out they are closed so Unprofessional
Fast and friendly
Love my Starbucks!Great staff, almost always can guarantee my order is correct.Very friendly
Wish my coffee could be made correctly every time I go. I mean I order the same drink 7 days a week and its always different. Biggest upset is when they forget to add my sweetner!!!! At $5 a pop, get it right!
Love them...Good service.
Great coffee being served here.
I used the Drive Thru. It was quick and the barista was very nice. My only issue is that they dont carry any reduced fat sweets 🤨 Other than that, fabulous experience!