I picked German Auto Service because of all the positive reviews I read and I must say that I certainly made the correct choice.As soon as I walked in I was greeted at the door. I also noticed how clean and orderly everything was in the service area and also in the lobby.I was introduced to Wayne (Service Advisor) and he and Kurt (Technician) went out to my car and Kurt was able to fix my one problem on the spot. Wayne then gave me an estimate for work I need to get done in the future and his estimate will save me hundreds of dollars over the estimate I got from one of the National franchises that specialize in brakes.I highly recommend Wayne and his team. They are honest, friendly and extremely competent.
Best Mercedes Benz repair in Catawba county and perhaps NC.
Wayne at German Auto always makes sure the job is done correctly! He is honest and up front. The crew here is extremely respectful and competent. This area does not have many German car specialists. Considering this, the prices are very fair! I’m a college student and the repairs are still affordable. I have only trusted this team with my cars. Thanks for everything you guys do here.
Wayne and his guys are great, they always work me in if I have a problem. When I have an appointment they get right to it. Very professional and knowledgeable.
Great guys, very competent and professional. Clean place and fair pricing
Excellent customer svc! I met two customers of different generations... And their assurance speaks highly of them!
Caring friendly and professional workers
Always nice to have an honest mechanic & these guys have always been that as well as great mechanics!👍👍👍
Being the owner of two Minis I am accustomed to the sticker shock when it comes to even what one would hope to be the simplest of repairs. The check engine light had come on and I was living in denial about it for a while because in the past this meant a repair in the thousands of dollars from our regular repair place. I did some research and found German Auto Repair. I did have to wait for an appointment, however upon arrival at 8:00 AM on appointment day I found a VERY clean shop, a comfortable waiting room, and above all a kind and genuine greeting. They took my car right in for a diagnostic. I was told it would take about an hour. 20 minutes later they had the diagnosis and could fix it within the next 30 minutes! I was shocked as I am used to leaving the Mini for multiple days. On top of the that the repair cost was extremely reasonable considering it is a Mini. Hands down the BEST automotive repair experience I have ever had.
This is the BEST place I have had any work done on my cars in 40 years that really new what they were doing. Wayne is such a nice person. The shop is spotless clean. Such positive and honest people. I wish they worked on American cars. They are deserving of 10 stars. I usually do not write reviews however, these guys just impressed me so much. They should own two shops to keep up with their great business. I can not say enough “GOOD” towards every aspect of meeting them and their expertise. Dealerships should emulate the way Wayne and his techs do business. I am thankful that they are only 20 miles away.Thank You Wayne for your professionalism in TCB!😀May God Bless you everyday.Joe Bowen 👍
Great bunch of people.who know what they are doing!very well pleased with them.Great on BMW
This shop does top quality work! They are through, personable and reasonably priced. I will definitely go back again.
Great place to have your car worked on. Reasonable prices and mechanics are the best around. Very honest
GREAT SHOP, VERY REASONABLE, CLEANEST SHOP I HAVE EVER SEENHIGHLY RECOMMEND
Great place to get your German Car worked on. Dealership quality service without the High Price!
I have been a customer for many years. I have to say, when it came time to have my BMW or Mercedes repair work done...there has been no other shop I would let touch my cars. I recently had my Porsche Cayman S repaired by Wayne and the crew, and they did I a fantastic job. I recommend this shop to everyone! Why pay the dealerships outrageous and rediculas prices, to get the same quality work and care for less? Check these guys out...You will be glad you did!
Ive been going to German auto for almost ten years and theyre the best hands down. Honest, professional, and does right by the customers. I wouldnt take my Mercedes anywhere else!
My grandpa owns it very responsible man love for you to go there
These guys are the real deal. Ive experienced several local mechanics in this exact area over the past 5 years with BMW and Mercedes, spent over $6300 in total, and the honesty at this small, clean, organized, prompt and courteous team structure has impressed me. They went beyond the call of business and provided more in areas that was NOT required. They have me and my beautiful Mercedes for life. Dont waiver in any of the aboved mentioned area guys and I will continue to market you! You all are most awesome!signed,10 years law enforcement,MichaelDONT USE BESS AUTO...THEY WILL BREAK YOUR VEHICLE AND COVER IT UP MAKING YOU PAY FOR THEIR DAMAGES.
I’ve gotten work done there three times now on my Mercedes. Each time he is come in at exactly the price he told me it would be. The waiting room is super clean with Wi-Fi. Right across the street is an outstanding brewery making for a wonderful overall experience.
I have owned three Mercedes Benz cars and one BMW and I know how hard it is to find an honest and reasonable mechanic to service these autos. I currently own a 2008 Mercedes GL320 and have had brake shoes replaced and a regular service performed by Curt at this garage and I have to say that I was more than pleased at his professionalism, honesty and integrity, not to mention his skill as a European auto mechanic. I live in Myrtle Beach, SC and when I visit family in the Hickory area I make it a point to have my service work done with Curt and his staff. Give them a try and you will not be disappointed.
I’ve been in this shop more times than I can count, but they always take care of the issue. Highly trained and always professional. I just wished they had a shop in Morganton. I definitely recommend their work.
Exceptionally kind and knowledgeable ownership and staff. Its nice to have found a local shop to care for my needy Mini Cooper.
These guys are awesome, super nice, and friendly. They are always very accommodating, its more expensive because they deal directly with the manufacturer, but i trust them
Very smart and fair mechanics, and always very accommodating! I recommend them 100%!!
I drive all the way from Mooresville to Hickory to have Kurt service my 2009 BMW650i and I wouldnt consider allowing anyone else to work on my vehicle - EVER! Kurt is trustworthy, honest and never going to make a repair unless 100% necessary. He is knowledgeable and knows BMWs inside and out! NEVER will I go to a dealership again! Call German Auto Service... You Wont Regret It!
Excellent..totaly. The owner. Is total. Committed. To. Satisfy. His customer.s. i highly recommended. This Bussiness
Cant say it any other way, they are the best!
Great service!
Smart, friendly, fair pricing, timely service.
The only place we take our bimmers to! Kurt is the best!
Always honest and upfront. Very professional and efficient.
Very professional, clean and timely. Will return for sure.
The best BMW/Mercedes and Volvo place in town.. perhaps around the entire metro Charlotte/USA area. Honest and best services and it will not cost u a forntune to get things done there! Curt is the best auto machanic that Ive ever known!!!! Please trust me on this!!!!... I have dual degrees in Mechanical engineering and currently in emergency medicine. I can bet you will not find another better mechanic or person than Curt! Give him a try, you will not be disappointed... fast, reliable and just... AWESOME! Two thumbs up and way up (reveiws written in 2008 but Curt has only gotten even better since :)!
Always excellent service. Ive been taking my car there for years.
Allway up frount and honest far better then the dealer we still under factory warrenty but chose to take local and to curt north lake has part changer always wrong and end result charges cutomers dont waste the time gas to go charlotte Iam a car dealer in hickory I no the inside this is a far better shop then the new car dealer with a young tech whos under paid and not expericed part changer
Best German mechanic . Curt and his guys are amazing great work .
Excellent BMW service. Been going there for years.
Better than the Mercedes dealship.
Dudes are legit. Highly recommend for all your euro trash needs.
Great
Great mechanics
Simply outstanding service!!
Great service
Great job
Best service around !!