Amazing staff/helpful. Amanda was amazing, god bless. This office is really professional and will work with you.
Their optician Pamela is awesome! She cares. She noticed right away our insurance coverage had changed from last year, for the worse. But with some super-sleuthing, she saved the day and my pocketbook!
Life long patient. Im 32 and have been going here since elementary school. Took my wife in for her first time with them and as we were leaving she told me that she was glad I talked her into coming here instead of an unnamed chain place. Great staff really works with you do get what you need even when on a budget.
My whole family has been seeing Dr. Vanderhorst for several years. We all love her! She is great to work with and Ive never had a bit of problem with the entire office. Highly recommended!
Dr Eddleblute is very personable and the staff are so friendly. They ask what you want and do not try to push anything on to you (I needed glasses and they helped me keep it cost effective). Service is also timely--Ive sat in too many waiting rooms and exam rooms in the past waiting to be seen but not here! Highly recommend this place
I have gone here for years, but my experience this morning was exceptional. Im getting ready to go on vacation and I had a hard time getting an appointment due to my work and school schedule. I went for a contact exam this morning, and I have never worn contacts so I was under the impression that I would not be able to get them today. I was very upset about this because I have trouble wearing my glasses and Im going on vacation tomorrow and was disappointed that I would not be able to see everything while on my trip. I was noticeably upset (almost in tears) and Dr. Eddleblute and the staff went out of their way and made it possible for me to get contacts before vacation. The person who taught my class and how to put them kn was so nice and helpful and I was in and out with contacts in a super timely matter to make it to my final exams for college. I am overwhelmed with happiness that I will be able to enjoy my vacation knowing that I will be able to see comfortably thanks to the staff at Ackerson Eye Care. Thank you so much, I cannot express my gratitude.
They were wonderful!! Bev really helped us figure out what to order and tried to help save us money. She was very thorough and helpful!
Absolutely top quality professionals. The examinations are very thorough and they always have the newest and best technology (Like their new Optomap machine for retina scans). Theyre very serious about taking care of your eyesight.
Always easy to get into. The majority of the staff was pleasant and very helpful except for Melonie, the blonde at the front desk. She was not friendly and needs to work on her customer service skills..
Never have had an issue. They are very knowledgeable and helpful! Bev is awesome and follows through!
Ive seen both Dr. Vanderhorst and Dr. Eddleblute and theyre both so friendly, thorough, and explain your insurance coverage and prescription. They are not pushy when it comes to ordering contacts or glasses. In addition, the staff is also very nice and detailed. Ive never waited too long for my appointment either.Id highly recommend this practice!
Have been with them for years, the office is comfortable, the wait times are reasonable and the staff is uber knowledgeable and helpful. Great office.
I lost my glasses i purchased elsewhere last year that even with insurance i still spent over 300 bucks.the company i work for changes insurance this yr do i could go here and have wanted to for yrs because i have known Laird since early 80s,before this yr my insurance woulnt let me.with the new insurance i knew i could have up to 150 dollar frames and lenses for 15 dollar copay progressive lenses for 40 bucks(i am use to them so had to get)and 69 bucks for anti reflective coating(i need that for work with all the overhead lights)wasnt pushed into anything i didnt want even though my current glasses have more stuff on them.i dint even get eye exam even though it would have only been 15 bucks they let me use my prescription that was less than yr old
Ive been a client of Ackerson/Vanderhorst/Eddleblute Eyecare for close to 5 years now and have never had a less-than-wonderful experience with everyone involved with the practice. Dr. Vanderhorst is extremely knowledgable and lovely to work with.
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