Today was Christinas last day, and she was AMAZING! Normally when people are working their last day at a job, they seem to lose interest in what they are doing. Well Christina went above and beyond to help me today. She was nice and supportive! I will definitely go back to the island location.
Alex and the Cricket team were extremely polite, professional and efficient. We walked in and he showed us several options and helped us select the one that was perfect for us. This store always gives excellent service which is why we continue to come back. Great store, prices and customer service!
Not only does the staff help you and make every visit as time efficient as possible, they saved my life one day....... literally! One day after going inside to ask a few questions, i suffered a heart attack after getting into my car. One of the sales reps had been watching me to make sure i got back to my car ok (i was using a cane at the time), and noticed i had slouched down in my seat. She ran outside, accessed the situation, called 911, and then stayed with me until the paramedics arrived. When i got out of the hospital, i stopped by to thank the staff member for saving my life......and was met with tears of joy and hugs from the entire staff that had been there that near fateful evening. They literally saved my life.......and gained a customer and friend for life! What more do i need to say? Thank you.....
I had no clue how to make a gmail account or anything christina was very helpful and kind her eyes light up with a smile . very nice person and super helpful
Alex the best customer service ever. Thanks Alex
Loved it here! After i kindly asked if they could transfer they did!
Love this place. Theyre helpful in setting up the phone and make you feel welcomed!
Well when I come to visit they have a pretty good customer service in a lot of patient with customer theyre very friendly😊
Very friendly service!👍
Worst customer service Ive experienced. I have been a loyal cricket customer for 10 yrs an now Im strongly considering a new provider. The staff is rude and not capable of the proucts they sell or the services they offer. All I wanted was to find out the cost on adding a phone line an purchasing a phone for that line.
I got double charged at my local cricket store and called them, they told me over the phone that they were too busy to help me and I would have to drive through traffic in the heat to get back to the store. Once here I showed them their mistake on my mobile banking app, then they said I would need to drive 4 more miles back to my bank on my only day off and wait in line there so I could get a paper copy of the mistake they made. So I drive back to the store and Im told the manager who made the mistake is on her way to the bank and when she gets back I will get paid In cash. So Ive been waiting on that for 2 hours now. How do you think my rating is going to go?
Excellent place to buy a phone.very good people attending it
Good customer service
Good services
I wish I could leave them zero stars. The people are work in this store are SO RUDE. Totally unhelpful.
Good people
Very helpful
I love the staff there
Thanks cricket 😄
Lo major
Good service
Service, costumer service 1A
Very good service, all very nice. very professional. Thanks Alex for explaining to me how to make a video call
Today I was at the cricket shop and a young woman named Thelma was very patient, they helped me with everything I asked and they gave me a discount to refer a friend of $ 25, thank you for your help and more than that, that woman is very pretty.
Today I was in the store, the girl thelma was very patient and kind to me, she answered all my questions and helped me to recover all my information, thank you, you are very attentive.
Extremely grateful to Alex he helped us a lot in offering us different phone alternatives. We leave very happy.
Thelma Gonzalez is very professional, friendlyShe helped me with all the questions I hadHe even stayed at his job longer to have an excellent service. Thank you very much 👏🏼👏🏼
Hi, Im Loreto and Aller, I was in the store and had a great time at the 95 Mathews store, Dr. La Mjven Thelma helped me with everything, she talks a lot and makes me laugh. They have a very good cervix to the customer. for your help thelma linda
Thanks for your help I have another company but I would like to switch to cricket and Miss Thelma always helps me and is very kind to me and very passive
Thank you very much for arranging MY telephone Thelma very nice and kind and THE truth has a lot of passion
Today that I was in cricket, adding a new line, they helped me with everything and the young Thelma Gonzalez was very nice.
Hello, good afternoon, I was at the store today and Miss Thelma was very friendly, well, it always is, thanks to this person for their patience.
I am very grateful for the help you gave me ☺️ Miss Thelma was very kind and patient, thank you she recovered all my information 😌
Excellent service from Alex. Very professional and helped me with all my doubts.
Thank you very much Thelma very nice person and she helped me a lot is very patience Thank you
Today I was in the store and they helped me to recover my information very enables garcias
Whenever I come to this store on 95 Matthew Dr they are very friendly and even when they are very busy they are always friendly thank you.
Very good cerbius of the staff that works in that store.
I was already 4 years old with My cell and today I bought a new one and they continue to have the best hot service, garcias
I love it! They helped me with my service
Very good staff!
Very good attention from the girls, thank you
They are very kind people, they are always there to help us thanks,
They help a lot 😄😄
They helped me choose a perfect device for me
In this hilton head store, they are great people and they are always there to help us thanks to the girls in the store.
Thanks for your help. 😊
They took the time to help us garcias
Very good staff
Thanks for your attention
I try to call for hours the phone that is published and always gives me as busy !!!!!!!