Variety and great prices make a perfect match! GET in, get what you need and get out without the overwhelm. Straightforward shopping experience.
I love going Big Lots on greensprings here in Birmingham Alabama they have everything you need and a little more I always spend more money when I go in there customer service is excellent. From the managers to the cashiers.
Had the best customer service experience! Was looking for a comfortable futon and the worker went to the back for us to test the comfort and telling us about the 15% new rewards member discount. Would recommend going to this store.
They always have what I need! Staff is always helpful
The store is great. It offers products from food to furniture. Prices are reasonable. They offer great specials for reward members.
My go to place to buy house cleaning products
Might be thier marketing strategy to advertise merchandise that they dont have and substitute with a more expensive product. I left the foam mattress, feeling deceived.
The store is always clean, cashiers are always friendly I live it.
The store is full, and dim. The priced are competitive
A nice place where you can buy things that Walmart and Target lacks.
I asked two male employees for two very specific items. One guy told me the item I asked him about was out of stock. I believe him because I was doing some late gift shopping. The next employee I asked was stocking Christmas mugs. I asked him and showed him the item I wanted. He sent me on the other end of the store. I came back and asked was he sure it was in the area he sent me to. He said yes. This wasnt true. He stocked the very mug I was looking for on the next aisle before I came into the store.
The store was nice and clean I mean really clean, the floors was shining and the service was courteous, I mean yes sir and no sir it nearly scared me because you dont see this kind of service anymore...
It was multiple things that wasn’t in stock but I did find replacements. The store leader James Tenney was the most helpful person I have ever met and even though I became frustrated with trying to finds things and because of him I will definitely be back!
Need more staff to assist with curbside pickup. When this service is offered the customer does not need to enter the store especially when merchandise has been paid for.
Nice clean store! With very friendly staff! Needs more inventory!
I go there for puppy pads and cleaning stuff its good value for my money
Clean well stocked store.Great customer service
It was great. It was stocked with much more than our Destin store & very tidy.
You can find great prices on things here
We had a wonderful experience at Big Lot Home wood location with customer service representative James. We were there to look for outdoor furniture and he helped us to pick the right one . I will highly recommend this place to anyone. James customer service was excellent !!!
Great customer service, quality furniture and good prices!
Bought some towels that were a pretty good quality for the price. I love their clearance section.
Good. and affordable prices.
They need to solve their checkout issues. They have difficulty pricing their markdowns at Big Lots. Seem like more of a company issue than location!
James back in furniture department, along with the manager on duty, JC made our experience beyond pleasant. They helped us find what was needed, apply a few discounts, and even had great conversation with us. But above all, they did not try to overall us on any products in their store. Thank you both for an extremely pleasant experience. Will we be buying more furniture in the future.
Had a great experience. Went in looking for Christmas decor. Items I wanted were on top shelf. James went about and beyond to help me locate all the items I needed. He also help front end when line was getting long by opening second register. Checked me out and held great convo. Will definitely be back.Greatest customer service experience Ive had in YEARS.
The guy staff was so helpful and answered all my queations .did u know they deliver ?? Neither did i
LOVE this place❗❗
Clean, Well Stocked, & Courteous Staff!.....I Took My Elderly Friend Lady To Get A Queen Mattress Set. Very Nice Selection, But Out of Stock! Store & Vendor Do Not Have A Regular Schedule. Maybe Covid19, Related? They Were Not Able To Guarantee A Date On In-Stock or Delivery, 3wks Out As Needed. Next!! Smh.
Good shopping there they just dont carry essential oils.
Great Big Lots to shop at! Very clean store and a lot to choose from.
It was closing time but I just got off work and the associate was nice enough to let me in to get 2 items. The associates that work there are always nice everytime I come through.
Found all items needed! Short staff
Their associates are friendly and tentative. The furniture is surprisingly nice and usually in stock. Glad they answer the phone here.
Big Lots reward program is great.Low prices and great reward coupons. Nice!
Outstanding Staff and very friendly and helpful.
Great Sales and low prices
Good place to pick up things
They had everything I was looking for. Cashier really friendly.
Store was neat and clean. Staff was courteous and helpful
Great deals on patio furniture. I was even a day early and an employee told me that they go on clearance the next day. He didnt have to do that and it saved me over $100. Outstanding customer service there! Most places the people wouldnt care enough to even know when it goes on sale, much less actually help the customer out by letting them know. 5 stars from me.
Prices are up and less selection than they used to offer.
Very rude furniture manager (Melissa). Was sent to this store from the Trussville location due to them not having the recliner i wanted in stock. Was assured I would get the same sale price at the Homewood store. Very poor customer service after driving out of my way for her to just tell me no she would not honor what I had already been told. Called the trussville store back, and Stan was very helpful and ordered the recliner for me at the sale price that was listed. I should have just been patient and stuck with the Trussville store to begin with as they provided a better experience and competent staff.
They carry everything you need and more.
Very clean store and the manager is so nice
Affordable and friendly customer service.
Must visit store. Can find almost what all you need at very good price.
I was in and out. no problemsThey didnt have what I went there to get
Everything you need for your home will be there Bring your credit cards or plenty of cash
It was ok there was a customer that came n and tried to act ugly with the cashier but she was still nice and polite
Staff was very helpful in the furniture department. It was organized and clean. The prices were reasonable and clearly marked on all merchandise that I looked at.
Always good customer service. Everything is always organized and in place when I come here. If you like to be able to come in get what you need and leave without having to search for your stuff and wait in line for ever to check out, this is the place for you!
Great, FRIENDLY employees, great prices, extra clean!!!
Really nice stuff to decor your home.
Couldnt find the sales items from my email
Great associates and very helpful
Great place to shop
Great store not too big or to small
Lots of low prices for certain things and well organized environment
Great location and price but cluttered. It discouraged me from shopping more to see selections. The placement of items in front of store turned me away from curiousity I. Foods in front seemed out of place and should be somewhere elseI look to left when entering stores and what I see 1st determines if Ill spend time and money there. Staff are friendly.
I never find what Im looking for lol. I always think big lots probably has it for less....
Quick and easy
Who doesnt love Big Lots? A variety of goods not found anywhere else. Wish I lived closer
Like to browse find good deals
Waiting on my back order for two months. When I cancelled it, I was charged a cancellation fee which made no sense......
Perfect place to grab necessities. Cleaning supplies to cat litter. Living room furniture to toiletries...
I saw lots of reasonable Christmas gits.
Ive never been in a Big Lots that I did not enjoy looking around in. Always great deals and interesting new items.
I love it more now, it is a very clean environment and the workers are nice and helpful, Thank you.
Once in awhile you find something you really need. Good for early Christmas shopping year round
A great place to find odds and ends. Especially holiday decorations.
A GREAT PLACE TO TAKE YOUR FAMILY FOR ALL KINDS OF HOUSEHOLDS AND AUTOMOTIVES ITEMS YOU MIGHT BE LOOKING FOR
HORRIBLE! A LINE OF 8 PEOPLE ONE CASHIER, AND NOBODY WAS WILLING TO HELP, COMPLETELY RIDICULOUS!
The store got so much affordable things I love it
The cashiers here are nice and friendly. They are always polite and at their registers.
Really wonderful place to shop. Really really good prices. Top ten rating
Its clean and orderly with adequate parking.
Always enjoyed going to Big Lots but this one was very organized and very clean and the staff was extremely helpful in locating some electronic stuff that I needed to get parking is more than adequate. They call me Big Lots were like this one.
Good
I think Big Lots always has a great selection of holiday decorations!!!!
The area in which this store is located is questionable. I did not feel safe here even with my 6’3” son escorting me. The prices seemed high for such outdated designs. We were shopping for towels and bathroom rugs. I would not recommend this store or the shopping area in which it is located.
Spent about 30 minutes in store. Melissa, James and Rod were very professional and helpful, will return to store again!!!!
Great place for almost anything you want.
Clean and organized. Great customer service
Best prices and had a friendy staff expierience. Better deals than wal mart.
One of my favorite places to shop!!! Always friendly employees and clean store 😎
Always love Big Lots but it did seem that this one was a bit messy & had limited choices on most items. Still love Big Lots & will be back though for sure!
Dont know to much about this place but my brother and sister swears by it. They love lt.
Very happy found what I was looking for
Love to shop here.. Nice people. Very friendly.
The new Big Lots is the best Ive ever visited. Friendly and helpful staff too!!!
Love this place. The decor is fantastic .the choices are emaciate.
Improved store when I went. Everything was better organized and isles were not filled with things to trip over.
Usually go weekly.Great prices and products that are sold in specialty stores can be found here.
Checked gifts off my list
Great quality baking pans best prices in town.
Store has great bargains on name brands. Have snack and food items you cant find in other places.
Decent prices, friendly staff