Not all napas are the same. This one i like the best.
Ordered a filter in the morning was told it would be there by 2pm. Came back at 2:45pm, guess what... no filter. All I was told was sorry. Thats not good enough. Advance, OReilly here I come.
Great people very friendly and gets the job done
Good people good service
Very helpful and great prices
Great experience. Always have what I need. If not in stock they can get it reasonably in time
Forgot this was in the Crossings. Needed plugs for my truck. They took care of me and gave me a deal.
I recommend using another parts store. This NAPA location is not convenient are consistent place for parts. Save your self a trip on your journey towards finding your parts. I have come several times and either the store is closed, not accepting credits cards, or does not have my part. So I usually have to go to another parts store.This location has horrible hours of operation and their weekend hours are even worst than the weekday store hours of operation. I have also found that the price are a little high for the quality of service. Save your self one less trip and try another location.
Called and asked for Lucas Marine bearing grease and was told they have it. When I got there they told me the other one was just as good. Vortex hubs and bearings require the marine grade, otherwise the warranty is voided
I was in Napa auto parts on Sat, May 18th. In search of windshield wiper blades, in which I called first to see if they were in stock. My entire experience from beginning to end was exceptionally great!! Thanks to Cheselle service associate and Tony assistant manager. Who both went above and beyond to assist me, both were very friendly, professional, helpful, and patient all while working with a smile. Would definitely recommend to anyone to shop this store first impressions are lasting impressions. So for any of my future needs in auto parts this is my Togo to store and not to mention the location and cleanliness of the store.
Bought some wiper blades and shazelle Helped me put them on. I’m mechanically challenged. Great customer service
Shop Here a lot, Dont care if I get Greeted or not, They could be busy, But They are Understaffed, I think some people just want to Complain every time things do not go their way . I was in there in July when Credit Card Machines were down due to a storm Half the stores in that area were down also.Yes sometimes a little higher then most If you want cheaper shop online at Ebay or Amazon. Always get my parts.
No greeting to customer..2 people opening a box..dont say hi. Dont come to front counter..these people have no initiative.. when they have a sale they have great prices expecially this synthetic oil you cannot beat for $15 for 5 quarts
Great staff very nice store
Nice people
Great service and military friendly
Good service
Beautiful store and great service!
Great friendly fair pricing
Took long time to find part computer did not show it.
Friendly staff (female) help me find what I needed!
More knowledgeable
I respect NAPA
Very good service