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Bastin Optometric Clinic
220 W 18th St, Hopkinsville, KY 42240, United States
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Bastin Optometric Clinic

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Be
Review №1

I absolutely love the staff at Dr. Bastins office. They are always so nice to everyone and they are very prompt. They answer any questions you have and make sure you understand and know what to expect. I give them a 5 star rating which is all the stars so thats why I call them The All Star Team.

ko
Review №2

Took my mom to see Dr bastin Sr. In October and after over an hour after her appointment time we finally saw him. He didnt listen to my moms concerns about her vision, he said its all because she is old. We felt rushed out and dismissed. Went to another eye Dr who looked into her eyes took some time and saw all the problems she was having. If you want it done right I do not recommend Dr Bastin Sr, maybe the son.

Ma
Review №3

From the time I walked into the door with my daughter, to the exam room, all the way to picking out her new pink glasses everyone was so very friendly and welcoming. We are a military family and had a not so good time at the eye doc on post so we took the time to find one we thought we would be comfortable with. Even during a pandemic it was so easy to breath with the care you received by the staff and doctors at this office! I will 10/10 recommend to anybody! And so very glad we made the switch to Dr. Bastin office.

Jo
Review №4

Awesome Business & Wonderful People they show the Love & Respect for All & that makes for a Great Business.

Ca
Review №5

I went in about a week ago for my first eye appointment in roughly 10 years!!! (I know...) But i had really great vision all that time up until about a year ago. I noticed things were starting to get a little fuzzy. I honestly didnt think anything would come of it. Or I expected to not be treated as well because my eyes really arent bad. They took there time and explained every last little thing thats going on with my eyes. Being that i never needed glasses before this, I asked quite a few questions and left fully knowledgeable about what was going on and what my next steps would be. I didnt feel pressured to hurry up and pick some frames. I wasnt made to feel bad after picking up 10 pair and having to sit them in the basket for her to clean (thanks Covid). I actually found some reaaaalllyyy cute frames on the 2 cheaper racks and was able to add the blue light protection!! I am so excited! They should be available for pick up either today or tomorrow and I cant wait. Ill definitely be back. They were awesome the entire time.

Sh
Review №6

The doctor is great. The nurses and staff are always friendly and helpful.

An
Review №7

Great place. I called them to see if I could come in the same day. The lady was trying to get me in right then when I called. I asked if she could give me an hour and she sure did. I called everywhere in Clarksville and had no luck. The doctor was very polite as well. I would recommend them and def visit them again in the future.

St
Review №8

Dr. Bastin & sons are the ONLY folks who I let look at my eyes. Ever since I was a child, I have been coming here. There’s no long wait times and they always get me in some new cute glasses. I’m very thankful for their work!

Mi
Review №9

My experience was wonderful. This is now my regular eye doctor. Thanks guys! 💕Dont worry about the rating from Beth M. down there. She dislikes every place she goes.

Fl
Review №10

This is a very family-friendly business! I took my daughter in they evaluated her and did a wonderful job listen and understood what I was looking to achieve with your eye condition. Youre very friendly and very attentive. The prices are fair and honest. Each and every person I spoke with or was acquainted with in the process was very friendly and very professional. The facility is very clean and very well kept and everything was in place and has its order. My daughter asked a lot of questions and the doctor was very attentive and responded to her evening things that I looked at but it was important enough to her thats the question he saw it was important for him to return with an answer. I refer to this place to anybody looking for an optometry clinic, Im so impressed and infused with their performance and care that when I move I am considering traveling back here which is 4 hours one way. My daughters eyes are that important to me and their services that great.

Ti
Review №11

The Bastin team is great at what they do. The doctors are professional and easy to talk with. Appointments are typically on time and very efficient. Everyone is focused on getting you through the exam process but, they will also stop and answer any questions if you ask. We have never had any concerns with insurance and payments after a visit. I would recommend this group to anyone in the area.

Ta
Review №12

Im a fourth generation patient of Bastins. I am now bringing my son. Great family and great service.

Be
Review №13

Originally I gave this place 5 stars. At my first visit that’s what it was worth. I brought an outside prescription in, they ordered the frames/lenses- done.Then every problem after that started. They are impossible to get in touch with. When we ordered a new set of frames this year they failed to contact us to let us know they were on back order AFTER the initial time frame for pick up. I planned to not do business with them anymore.Then in Dec my daughter broke her lens on the playground. I was going to go somewhere else but would have had to sign a medical release at Vanderbilt and have the prescription sent somewhere else so I opted one more time to order a new set of lens. Regardless of what happens they won’t get anymore of my money and here’s why. I was told that one lens would cost $60 but they got a special authorization with my insurance company for a new set of lens for $80 and I could keep the extra lens that was currently in my daughters glasses that she didn’t lose, in case something happened and this one needed to be replaced. I picked up my daughters glasses and the lens isn’t included. Apparently the lab tossed it but I was assured I had a one year warranty (they didn’t specify who with) if it’s with my insurance company that’s not really a warranty as we get a new set of frames/lens every year as part of our plan. If it’s with them they only allow the “warranty” to be eligible if you have all the pieces to the broken frames/lens- which is why I paid $80 for a replacement pair because we couldn’t find the lens on the playground.Maybe everyone else has a better experience but I really am not impressed with them and will not return.

Da
Review №14

These are some of the kindest, most helpful people you could ever want helping take care of your eye health! All my family goes here and I would fully recommend anymore to go see Dr. Bastin and all his crew!

Sa
Review №15

Ive been going here since I was a little kid. In the last year I had to slivers of metal in my eye and went here to have them removed and it was painless. Best eye Dr Ive ever had the pleasure of going to.

Ra
Review №16

I have been returning to Bastins for several years. I am always happy with the service and quality of care and products. Our most recent visit involved contacts for my teen. They were patient and understanding while working with my child.

Me
Review №17

Great atmosphere, family oriented. Nice to find a doctor and staff that actually want to know whats going on with you and listen when you talk to them.

Ri
Review №18

I had my first visit today with Dr. Bastin. He and his staff were both very knowledgeable and helpful in explaining exactly why I was having problems with my current glasses (which I got from another optometrist).I use an electric wheelchair so the step at the front entrance of the office looked to stop my visit before it started. But there is parking space in the back and a side-door entrance, both on 11th street. Just call when you get there and they will let you in.

Lo
Review №19

Most helpful staff, wonderful doctor. I wont be patronizing anyone else as long as they are here!

Ma
Review №20

Great group of people. They can get pretty busy but its because they are the best in town.

Al
Review №21

It’s great

Ma
Review №22

Never been here before. have always been a wal mart optometry client until i found out that they have been giving me the wrong perception for years. then started going th sense crafters until they bambozeled me into buying a yes supply of contact lenses without telling they ordered it knowing i always get a 6 month supply. and just as before i took my money here and for the last few years have been happy every since with there service.

Hu
Review №23

Love Dr. Bastin!

Information
2 Photos
23 Comments
4.6 Rating
  • Address:220 W 18th St, Hopkinsville, KY 42240, United States
  • Site:https://bastineyecare.com/
  • Phone:+1 270-886-2293
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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