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Proven Products Appliances
9441 Almeda Genoa Rd, Houston, TX 77075, United States
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Proven Products Appliances

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Be
Review №1

Eric was very polite and professional. They helped me find some pretty hard to find appliances and are able to install it the same week. I highly recommend

Ma
Review №2

The words experience buying there!!! I bought a brand new speed queen washing machine from Proven Products and it lasted me 2 weeks after broke the same day I bought it. I have gotten nothing but the run around from this company. It has been weeks and I still have a brand new broken speed queen washer. I have called thousand times talk to the lady they don’t care even the técnico said the a lot of lies and even left messages and I am mad disappointed in this company and this purchase. I will never use Proven Products again, and I recommend you don’t either.

Ca
Review №3

I bought a brand new speed queen washing machine from Proven Products and it lasted me 3 washes and broke the same day I bought it. I have gotten nothing but the run around from this company. It has been weeks and I still have a brand new broken speed queen washer. I have called several times and even left messages for the owner asking him to please call me back, and on my most recent call I was told that he does not do call-backs or work on weekends. I am beyond frustrated and disappointed in this company and this purchase. I will never use Proven Products again, and I recommend you don’t either.

Br
Review №4

Lost a sale today. My boyfriend came in to purchase a refrigerator and no one would help him. He watched as the sales people helped other customers that came in after him and they never even approached him. He was referred to that store by David at another location. We went and bought a refrigerator somewhere else. Will never shop at any of these stores again based on the lack of customer service at this store again.

Up
Review №5

Horrible Horrible Horrible. I find it ironic how these people will respond to all their bad reviews on google, but they dont respond to actual customers who call them after theyve screwed them over. Do not buy from them. They have no problem pretending they dont know who you are once you check clears. The worst.

Di
Review №6

I went strictly for a pick up only. The purchase was done by the owner and I facilitated the delivery. Like hotshot. Upon arrival at store, you have to have a mask on before they pop the electro-lock to gain entry. Upon entry spoke with the customer relation person about the pick up. Notified another employee about the PU, was directed to bay door 3 on the side, I waited and waited. 17 minutes later an employee appeared with fork lift and product. Place on trailer and Strapped down I was ready to go. Over all...small parking in front...not for trailers really, covid conscientious and human contactless. Friendly people.

Ju
Review №7

My impression of this place was that this is a specialty shop! Some of the items you find in this store, are not found in your local retail outlets. The products they carry are very nice, and the sales people are very informed of the products they stock. They had Kitchen-aid, GE, Viking, DCS, Whirlpool, and Subzero. If the kitchen is your work space in the home, and are upgrading or a new build... its worth stopping in and seeing if what they have, will fit you needs.

Ca
Review №8

Horrible customer service! Do not use!

Er
Review №9

Nice place but pricey! people are friendly. Hopefully this speed Queen washing machine last a long.

An
Review №10

Love it great service.

G
Review №11

This store has all the appliances, High end to low end . The store also has many appliances that you just can’t find at Home Depot or Lowe’s . Sub Zero, Monogram, Jenn Air, etc.extremely knowledgeable sales staff !!

Ne
Review №12

I walked in and nobody helped me. A salesman looks at me as I walked out the door. I stood in the door way when leaving and left the door open so everyone would look at me, which they did. Im black guess I look like I dont have money. Can I give - 🌟 Im sitting here watching other customers walk right in getting help!

Am
Review №13

Low prices for appliances and the people were very helpful!

Cu
Review №14

Excellent staff here, go out on a limb to satisfy customer! If you want quality for an excellent price, then buy your appliances here!!!

ri
Review №15

Nice people very helpful. Many products in stock!!!!

Ve
Review №16

Very good deals, and friendly people

He
Review №17

Great place for any home appliance

ph
Review №18

Called to buy equipment, and was told I have people here I need to help, Ill have to call you back tomorrow. That was over a week ago, and Ive heard nothing. If service is this bad at point of sale, I can only imagine how bad it is afterwards...

Information
10 Photos
18 Comments
4 Rating
  • Address:9441 Almeda Genoa Rd, Houston, TX 77075, United States
  • Site:http://provenappliances.com/
  • Phone:+1 713-941-1700
Categories
  • Appliance store
  • Refrigerator store
  • Washer & dryer store
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:9AM–4PM
  • Friday:Closed
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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