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Sunset Appliances
7349 Synott Rd, Houston, TX 77083, United States
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Sunset Appliances
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Kr
Review №1

This is certainly the place to go for appliances! The owners are very helpful and informative! There’s really no need to go elsewhere and pay an arm and a leg for appliances. They delivered my washer and dryer the very next day, worked with my schedule, and set up the machines in no time at all! I was washing clothes moments later! Thank you sunset appliances!

Ja
Review №2

BUY AT YOUR OWN RISK: I purchased a washer and dryer in April from this place. I found them on Facebook marketplace. The transaction went smooth and they delivered to my house, however, when they installed the dryer there was something wrong where if you would open the door, the dryer wouldnt stop. They sent out a technician to fix the problem and everything was going well up until last week when the dryer stopped heating and drying completely. I called a repairman to come assess the issue thinking that maybe it was just the thermal fuse that had blown out. Turns out the dryer completely burned out. The repairman asked my fiancé and me if we had smelled any burning coming from the unit, which fortunately we hadnt. He informed us that the dryer was fitted with plastic wire nuts on the wires, which is only put on there aftermarket. The dryer was also wired completely wrong. The repairman refused to fix it saying that he doesnt feel comfortable because of the huge hazard the dryer imposed on starting a fire! When I informed the owners about the issues that we had, she of course denied any faulty work when you can clearly see the scorch marks and shoddiness in the pictures, accused the repairman for being dirty and only wanting to make money (when the repairman didnt even take any money from us), and only gave the solution of us having to come all the way back to the store pick up a different dryer, and be stuck with a non-working appliance because the dryer is too heavy and not easy to handle like a washer for them to come pick up. That wasnt an issue when I got the appliances delivered to my home in the first place. Look I get that this is a small business, however, the way this situation was handled equates to poor customer service. My house could have burned down and I didnt even receive and apology for the inconvenience. Now we are out the cost of the money we spent for these appliances plus money to purchase new units. Save yourself the trouble and just buy new appliances.

ma
Review №3

Im absolutely in love with my fridge 😍 I was searching many places around town to get a fridge like this I even went to big retailers and oh my prices are way high and the service very poor till I find this family own businessSara is a very patient person who help you find the perfect item for your needs very nice she takes the time needed to fully explain how it works better maintenance for appliances to last longer Im very happy that I find themCesar deliver and install his very careful he did an excellent job nice and clean 👍 I recommend this small business 100% excellent customer service and the prices just right for your budget⭐⭐⭐⭐⭐⭐⭐P.S the place smells amazing like a beauty parlor very clean 👌

Er
Review №4

Great place to buy Appliances Sara is very friendly she help us find the perfect set of washer and dryer and a refrigerator were very happy with our appliances Great service and the price you cant find a better place in the area I highly recommend this family own business 🌟🌟🌟🌟🌟🌟

Bu
Review №5

We have purchased used appliances. Owners are very honest in regards to what they offer. On one occasion the owner even went to my residence to tell me what was wrong with a new appliance and didnt charge me and was honest. Wasnt thinking about how to rip us off didnt even charge for the diagnoses. I have referred them to many folks with a budget or not. I definitely recommend this business.

Ja
Review №6

Sara was amazing & sweet. I got there close to closing. She answered all my questions. Very knowledgeable. While waiting for my husband to arrive, she was patient and talked with me. They helped load and provided ALL accessories. With all major appliance retailers backed up, Im happy I found this Mom & Pop. They have my business and referrals!

Ma
Review №7

I have purchased several refrigerators and several w/d for many properties over 10yrs.I love buying from SUNSET APPLIANCES because they are consistantly professional, have great prices, great appliances and great service.Please give them the opportunity to make you a lifelong happy customer also. You wont regret it!Margaret Brossette

Re
Review №8

Great family business with honest and knowledgeable owners! I’ve bought appliances from here three times, and I am always extremely satisfied. Quality items and exceptional service. I will keep coming back!

Gi
Review №9

We have purchased 2 sets of washer and dryer and 2 fridges at this location for two different properties we have never had any issues we recently come back with a friend and they also got great Appliances i really recommended this small family business if you had any questions they answer right away the prices are low compared to other places the product is good we understand that they dont make this Appliances we have no complaints for them they offer excellent customer service the place is always clean and smells great 😁 like a beauty parlorShop small do neighborhood shopping

la
Review №10

I found a great washer and dryer for a good reasonable price!!! The delivery was smooth and they were at my house before me, and was cool because i was a little behind them! This is a family business and not a huge chain so the owners wife Ms. Sara is so sweet and personable. She took the time to not only explain to me how the process works but we had a good conversation about our kids as well!! I dont own a home yet but i know when i do who i will be calling when i get one!!! Im so happy the washer and dryer works because in lieu of the COVID its imperative to be at home. Thank you again for everything!!!!

To
Review №11

My husband and I we purchase a while back a washer dryer and refrigerator from this guys our appliances were delivered and installed very nice and handle with care cesar explained again how to operate the washer and dryer were very happy with there serviceSaras customer care is amazing it has been almost 2 years since we buy and we have never had any issues with our appliances i friend of my recently buy there a fridge in that remind me to leave a comment review for them i highly recommend this family business not just the product are great because they transmite a warm atmosphere i love it!! ⭐⭐ 2 extra stars for them

ly
Review №12

Best appliances and best prices,was so good she answered every question we asked her.

L.
Review №13

We purchased a Washer & Dryer set along with a Refrigerator from Sunset and have been very please with with purchases. The owner is very honest and trustworthy. He honors the warranty his store provides and does a great job. Their turnaround time is superb. I high recommend them as we will definitely purchase from them again. 5 STARS all the way!!!

Me
Review №14

Great appliances for a great price. The people are very nice too, very helpful in helping us get what we wanted/needed! The deserve 20 out of 5! Thank you so much!

Ja
Review №15

Good price on 2010 LG refrigerator. Delivered for $30 . Cesar was very informative about the appliance. Most warranty people give you have to bring the appliance to them to be repaired. Mr. Cesar will come to your home to repair it. Plus, Hes so nice his conscience wont let you go without excellent service. Thanks Cesar and Sara

Ka
Review №16

Very kind people. I ran into a situation with my move in. And they worked with me. They had no problem with delivering my washer&dryer. And I got it all at a great price! Will definitely purchase something else in the future.

Ki
Review №17

Purchased a Refrigerator for a great price

Br
Review №18

Had the chance of meeting Sara and Cesar to purchase a washer and dryer. For one, they both are very nice, friendly, and honest about their items. All items are priced at a great price. Sara made me comfortable it my purchase. I will more than likely be purchasing a fridge from them as well. It was great working with Sunset Appliance and I’ll be sending more people over for their appliances. 10 stars if I could give.

Be
Review №19

I highly recommend this place we got here a very nice set of washer and dryer at a great price and when I say great I mean it!!The store was very clean and smell very good I was received in with a warm welcome we want to thank Sara and cesar great customer service very fear prices he came and deliver and install he was very careful he show me how to used each one Im very happy with my purchase I like to give them 10 stars but there is only 5 and here 🤗 👌👌

Be
Review №20

I just received a whirlpool washer and the service from the sales employee and the technician that installed was beyond great. Thanks and i would recommend them to any and everyone. 5 stars for sure!

Sa
Review №21

Excellent customer service!!! Appliances are in great condition and fairly priced. Sarah and Cesar are amazing and I received my refrigerator and washer and dryer the same day. I highly recommend Sunset Appliances,

Je
Review №22

My current washer stopped working and my dryer’s timer was broken so I searched on offer up and found a replacement washer through sunset. When I arrived at the appliance store I was blown away by their selection of washer/dryer pairs. The staff there is extremely professional, courteous, and appreciative. I returned some days later to finalize my purchase and I was sold the correct items in gently used condition. The staff assisted my friend and myself in loading the items into my truck and gave detailed instructions on how to transport and install my equipment. I highly recommend this small business if you’re in the market for appliances. I looked up the whirlpool cabrio set online and it’s lowest price was 1900. I have a cabrio set with a 90 day warranty for 600. I’ll let you do the math. Thank you so much sunset appliance on Synott, you truly have a customer and brand advocate for life!

JE
Review №23

They repaired my Samsung washing machine today amazingly quickly at a VERY reasonable and honest rate. Very experienced and knew the problem immediately plus showed me the problem parts AND stayed to be sure it worked perfectly. I HIGHLY RECOMMEND SUNSET APPLIANCES for any appliance repair. A+++

Ca
Review №24

Bought a Maytag washer and dryer set from Sunset Appliances in December 2018 and they are still working great. No issues at all!

Ka
Review №25

We had search other places we find them and we are very happy with our appliances it has been little over 9 months since we buy from them no problems I recommend this guys they very honest from the start Sara and Cesar Great customer service thank you!!

St
Review №26

We bought a French door refrigerator and washer/dryer for a great price. The dryer was making a funny noise. They came to our home quickly and fixed the problem. Great customer service!

Ja
Review №27

I highly recommend this business i have buy couple of appliances here service its great it has been 8 months since I purchase and no problems they give me 3 months warranty with parts and labor no need everything its running good got them for a great price very friendly people good product.

Da
Review №28

EXCELLENT WASHER AND DRYER!!! WONDERFUL SERVICE!!! So happy we found you all. Thank You!!! Thank You!!! Thank You!!!

Ch
Review №29

We bought a French door refrigerator and a set of washer and dryer service its greatsara its very nice she help us decide and chose the appliances we are very happy with our appliances good prices good merchandise ans great atmosphere!!Cesar he was very nice and deliver and install our appliances we are very please with the services that this couple provide!!We recommend this bussines with family and friends :)🌟🌟🌟🌟🌟

Br
Review №30

Excellent customer service I found this guys on Craigslist I talk to sara very nice lady Cesar he deliver and install I got a great deal on a refrigerator washer and dryer. I had a issue with the washer Cesar came the very next day to fix it since that no problems great place to buy appliances..

Me
Review №31

I found a washer/dryer set for $350. Great customer service

Ri
Review №32

Nice things

Al
Review №33

Get em while the getting is good

jo
Review №34

The owner is a good guy, offer fairly newer washers and dryers .

Li
Review №35

This people are amazing! I recommend them highly. Their warranty service is top notch very needed when you buy a second hand product. With a services like what they provide you can feel safe to buy anything. They are always on time and with a great attitude...GREAT JOB GUYS CONTINUE THE HARD WORK IT WILL PAY!!!Esta gente es maravillosa tienen un servicio de super alta calidad muy necesitada para cuando uno compra de segunda mano.

Br
Review №36

Good place many alliances to chose from

Án
Review №37

Service good

An
Review №38

Reasonable prices

Ma
Review №39

Excellent attention and very good prices

Ma
Review №40

Very good service, the technician very punctual and responsible. I had a refrigerator that another technician could not repair and one more charged me 1000 dollars almost the value of the refrigerator and I was about to sell it almost as a gift because it did not work and the fast one found the problem besides that its prices are accessible and with a guarantee I I recommend it 100%.

Ar
Review №41

Buy a set of washers and dryers very good price excellent service same day delivery a very good place to buy I recommend it thanks cesar and sara for your attention very kind !!

Information
100 Photos
41 Comments
4.6 Rating
  • Address:7349 Synott Rd, Houston, TX 77083, United States
  • Site:https://sunset-appliances.business.site/
  • Phone:+1 832-228-2844
Categories
  • Appliance store
Working hours
  • Monday:10AM–6:30PM
  • Tuesday:10AM–6:30PM
  • Wednesday:10AM–6:30PM
  • Thursday:10AM–6:30PM
  • Friday:Closed
  • Saturday:10AM–6:30PM
  • Sunday:10AM–6:30PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
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